Riu Palace Las Americas - All Inclusive

4 stars
Bkvd. Kukulcan Lote 4 Hotel Zone KM 10, Cancun, 77500
Hotel Overview

4.4/5

Overall score

93%

Would recommend

Amenities:
4.5
Cleanliness:
4.7
Hotel staff:
4.7
Comfort:
4.3
Location:
4.7
Value:
4.5
Sun-soaked Cancun all-inclusive with luxury amenities, two pools

The Riu Palace Las Americas is situated on Cancun's Yucatan peninsula and offers endless ocean views. The property is dotted with palms and fringed by the vibrant waters of the Caribbean Sea. All-inclusive amenities range from unlimited dining at six restaurants to premium beverages at four bars and 24-hour room service. Elegant rooms have fully stocked mini bars and liquor dispensers, some with terrace Jacuzzis. Added perks include two swimming pools -- one with an adjoining jetted hot tub -- plus a playground for children and a spa offering restorative massages and body treatments.

Highlights
  • Conveniently located in Cancun's hotel zone
  • All-inclusive dining and cocktailing at 10 venues, plus 24-hour room service
  • Rooms with stocked mini bars and terrace Jacuzzis
  • Exchange privileges with other Riu properties during the day
Rooms

The 372 guest rooms have either a king-sized bed or two double beds. Most have either a private balcony or terrace overlooking the Nichupte lagoon or the ocean. Amenities in all rooms range from in-room climate control, satellite TVs and ceiling fans to stocked mini bars and liquor dispensers, in-room safes, telephone with available data port and bathrooms with hair dryers and Lavarino Cosso products. Suites -- some with terrace Jacuzzis -- have more space, and many have an integrated living area with sofa.

Dining

Guests enjoy 24-hour in-room dining as well as all-inclusive meals and snacks at several a la carte and buffet restaurants. Options include Los Arcos, Japanese restaurant, steakhouse and fusion-minded eatery. Several bars, including a poolside bar and a terrace lounge, offer a respite from the sun-drenched sands. The guests at Riu Palace Las Americas can enjoy the facilities at sister properties Riu Cancun and Riu Caribe during the daytime.

Recreation

The property has a tennis court and gym as well as windsurfing, catamaran, canoe and snorkeling equipment. One introductory scuba lesson may be arranged at the pool free of charge. Additional entertainment includes organized activities for adults and children ages 4 to 12, an on-site nightclub and live music, shows or events nightly.

Transportation
  • Cancun International Airport (12 mi/19.3 km)
Attractions
  • Downtown Cancun (8 mi/ 12.8 km)
  • Cozumel (45 mi/ 72.4 km)
  • Hilton Golf Course (5.2 mi/ 8.3 km)
Policies and fees

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Riu Palace Las Americas - All Inclusive Rooms

Junior Suite Jacuzzi Sea View w/ balcony
Air-conditioned, 1 King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockable), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony or terrace with jacuzzi & bathroom, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Suite Sea View w/balcony
King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockalbe), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony with spectacular ocean view, larger bathroom, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table, air-conditioned,
Junior Suite Sea View w/balcony
Guest room includes one king size bed, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), balcony or terrace with ocean view and bathrooms equipped with hair dryer and amenity kits, in room safe, radio/alarm clock, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Junior Suite
Guest room includes two double beds, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), personal safe, and bathrooms equipped with hair dryer and amenity kits. 90% of these suites have either private balcony or terrace with views to Nichupte lagoon, radio/alarm clock, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Fitness Center
Spa
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

21.1387 -86.7502
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport 12 Miles
Area description
Beachfront property located at Cancun's famous resort area, across street of Plaza Caracol Shopping mall, five minutes walk from Cancun's convention center & discotheque zone.

Nearby points of interest

  • Museo Maya de Cancun: 0.6 mi
  • El Rey Ruins: 2.1 mi
  • Interactive Aquarium: 2.2 mi
  • Playa Tortugas: 2.7 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 4.7 mi
  • Avenida Tulum: 5.1 mi
  • Playa Delfines: 5.5 mi
  • Wet'n Wild Cancun: 7.6 mi
  • Dolphinaris Cancun: 8.1 mi
  • Riviera Cancun Golf: 9.5 mi

Dining

Bars
La Nuit, Art Deco, La terraza, Cun pool bar and Can swim up bar.
Sakura Japanese
A la carte Japanese dinner restaurant with black furniture, light-colored wood paneling, floor-to-ceiling windows, bamboo accents, woven-paddle ceiling fans. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Tio Pepe Tapas
Theme restaurant for dinner Spanish style. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
El Romero
Snack bar and restaurant, snack during the day (burgers, hot dogs, and pizza) and for dinner Grill Steakhouse. Open-air sea view restaurant with table linens, exhibition kitchen Dinner reservations required. Dinner dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Pool snack bar
Serving lunch ad snacks.
Don Roberto
Main restaurant offering buffet style dining and show cooking stations with air-conditioned and white linens, cove ceiling, wrought-iron chandeliers. Open-air sea view terrace. Buffet breakfast and lunch. Theme-buffet dinner served twice a week. Reservation is required
Los Arcos
Italian theme restaurant for lunch and for dinner Brazilian Rodizio style where skewered meats and poultry are sliced at tables. Also open from late night to early morning for snack foods. Air-conditioned restaurant. Reservations required. Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Krystal
A la Carte Gourmet restaurant for dinner. Intimate, air-conditioned, fine-dining restaurant with blue walls, wood paneling, etched mirrors, brocade chairs, white linens. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required

Meeting facilities

Meeting Info
Meeting facilities for groups up to 90 persons Free wireless Internet access lobby area and meeting rooms

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (637)

Ratings and reviews for Riu Palace Las Americas - All Inclusive

Overall score

4.4 / 5
5.01.0
637 out of 637
Amenities:
4.5
Cleanliness:
4.7
Hotel staff:
4.7
Comfort:
4.3
Location:
4.7
Value:
4.5

93% would recommend to a friend.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Xyan
Business
Fremont, CA, USA
Jan 12, 2012

Great place for vacation

Food and drink are great, but not the Japanese restaurant food. service are excellent, room is very clean, great hotel for relaxing. Just was disappointed by the Spa front desk staff. The two men I deal with are same: did not like to explain their service, and do not like to answer questions.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
MC traveler
Business
Miles City, MT
Jan 22, 2012

Too good to be true

From the minute we checked in we felt we were in paradise...extremely friendly staff, fantastic food, plenty of activities, extremely clean...could not think of a thing I would want different. It was fun to have the shopping mall and flea markets across the street. Signing up for activities was so easy and the staff so helpful. Our first time in Cancun and I am sure that we will return to the Riu Palace. Did I mention the beach area was great...clean and wider than most resorts. The only thing I could suggest was internet printer access. The individual the hotel contracts with was never around and consequently we could not print anything.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
CHBS
Business
New Jersey, USA
Jan 21, 2012

AMAZING

The staff is the friendliest! Everything was perfect. The location is in a safe part of town and within 5 min walking distance of the hotest clubs in Cancun. Def would go again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Check out Coco Bongo & Senor Frogs!

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
MJD2012
Business
Poughkeepsie, NY
Jan 26, 2012

Great value!!

Couldn't be happier with this hotel. Staff was friendly, hotel was beautiful and food was great. Plan on revisiting and recommending to my friends.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Take a day trip to Isla Mujeres...it was a perfect break from the resort and had amazing views of the water.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Collett
Business
Sturgis, MI 49091, USA
Jan 29, 2012

fun in the sun

This was my first time there and I would definately come there again if I were to get a trip there. The staff the food the service the pool everything about it was wonderful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Everything was in walking distanceNot 5 minutes from one destination to another. Super

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Doc Ock
Business
Los Angeles, CA, USA
Jan 31, 2012

Honeymoon

The hotel was awesone, great staff and great environment. The hotel was 5 min walking to coco bongo and shops. The beach is 10 ft away from hotel, really close. Good variaty of foods, you will never go hungry or you will always have a drink in your hand.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Not Applicable

Islas Mujeres is a spot to check out. Beautiful beach and small, humble town.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
saury fall
Business
New York
Feb 2, 2012

perfect trip!!!

the staff is friendly, the amenities are great with beautiful view and delicious food. It's totally worth the money and we'll come again!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
The McC family
Business
New Jersey, USA
Feb 23, 2012

Loved our stay at Riu Palace Las Americas

Everything about this resort was pleasing. The staff just wanted to make you happy! The hotel is decorated beautifully. Clean as can be. The location is breath taking. We can't wait to go back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Schlonky
Business
Oklahoma City, OK, USA
Mar 4, 2012

I am a Riu Palace Regular

We have taken 3 trips within the last 18-24 months. Our first was at Riu Palace in Los Cabos Mexico. Our experience there was incredible...End Result, the next two trips we also went to Riu Palace resorts (Riu Palace "mexico" in Playa and Riu Palace Americans in Cancun). They are Consistently GREAT! Food choices are very good, Rooms are clean, and staff is awesome!! My only complaint is the EXTRA Firm Mattresses (Personal preference), in future i may take a "egg crate foam" I would highly recommend Riu (Either Palace or Reg. Resorts). The "Reg" non palace resorts are very close in quality, etc. and are slightly cheaper (think 4 star vs. 5 star). One added benefit of going to a Palace Resort is you have full run of all of their adjacent Riu properties. Most Riu Resorts are grouped closely together (often neighbor resorts on beaches). Riu in playa for example had 5 resorts within walking distance. Our next trip(s) will be with RIU!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

I am an avid runner and refuse to do the Treadmill. Nice multi use trail directly in front of the hotel! This paved trail is almost 24 Kilometers in total length and is marked at ever 1/2 kilometer. Minimal diversions (few areas of construction that could be easily run around).

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
whatsurgenre
Business
East Lansing, MI, USA
Mar 12, 2012

Spring Break at the Palace

All-inclusive means free drinks and food and we certainly took advantaged of it. We stayed for 5 days and even though we stayed around the hotel, we did not get sick of anything. There are many different places to relax and have a drink, get a tan or swim in the pool or the ocean. There are plenty of restaurant options and be sure to reserve dinner plans early. All of the staff were very accommodating and were professional. There are club scene within walking distance.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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