$392 Avg/night
Rate and special offer based on Check-in: Feb 27, 2015 Check-out: Mar 2, 2015

Riu Palace Las Americas - All Inclusive

4 stars
Bkvd. Kukulcan Lote 4 Hotel Zone KM 10, Cancun, 77500
Hotel Overview
Reviewer score
4.4
out of 5
637 reviews
Awesome family trip

this hotel is amazing, enjoyed every minute of it, since the welcoming until we left See full review

  • frank0007
  • Jan 21, 2015
Fabulous Experience

10 day visit exceeded expectations. Staff is superb and goes out of their way to please. Nightly... See full review

  • DB.511
  • Jan 15, 2015
Sun-soaked Cancun all-inclusive with luxury amenities, two pools

The Riu Palace Las Americas is situated on Cancun's Yucatan peninsula and offers endless ocean views. The property is dotted with palms and fringed by the vibrant waters of the Caribbean Sea. All-inclusive amenities range from unlimited dining at six restaurants to premium beverages at four bars and 24-hour room service. Elegant rooms have fully stocked mini bars and liquor dispensers, some with terrace Jacuzzis. Added perks include two swimming pools -- one with an adjoining jetted hot tub -- plus a playground for children and a spa offering restorative massages and body treatments.

Highlights
  • Conveniently located in Cancun's hotel zone
  • All-inclusive dining and cocktailing at 10 venues, plus 24-hour room service
  • Rooms with stocked mini bars and terrace Jacuzzis
  • Exchange privileges with other Riu properties during the day
Rooms

The 372 guest rooms have either a king-sized bed or two double beds. Most have either a private balcony or terrace overlooking the Nichupte lagoon or the ocean. Amenities in all rooms range from in-room climate control, satellite TVs and ceiling fans to stocked mini bars and liquor dispensers, in-room safes, telephone with available data port and bathrooms with hair dryers and Lavarino Cosso products. Suites -- some with terrace Jacuzzis -- have more space, and many have an integrated living area with sofa.

Dining

Guests enjoy 24-hour in-room dining as well as all-inclusive meals and snacks at several a la carte and buffet restaurants. Options include Los Arcos, Japanese restaurant, steakhouse and fusion-minded eatery. Several bars, including a poolside bar and a terrace lounge, offer a respite from the sun-drenched sands. The guests at Riu Palace Las Americas can enjoy the facilities at sister properties Riu Cancun and Riu Caribe during the daytime.

Recreation

The property has a tennis court and gym as well as windsurfing, catamaran, canoe and snorkeling equipment. One introductory scuba lesson may be arranged at the pool free of charge. Additional entertainment includes organized activities for adults and children ages 4 to 12, an on-site nightclub and live music, shows or events nightly.

Transportation
  • Cancun International Airport (12 mi/19.3 km)
Attractions
  • Downtown Cancun (8 mi/ 12.8 km)
  • Cozumel (45 mi/ 72.4 km)
  • Hilton Golf Course (5.2 mi/ 8.3 km)
Policies and fees

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 4.0 out of 5

Riu Palace Las Americas - All Inclusive Rooms

Junior Suite Jacuzzi Sea View w/ balcony
Air-conditioned, 1 King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockable), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony or terrace with jacuzzi & bathroom, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Suite Sea View w/balcony
King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockalbe), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony with spectacular ocean view, larger bathroom, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table, air-conditioned,
Junior Suite Sea View w/balcony
Guest room includes one king size bed, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), balcony or terrace with ocean view and bathrooms equipped with hair dryer and amenity kits, in room safe, radio/alarm clock, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Junior Suite
Guest room includes two double beds, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), personal safe, and bathrooms equipped with hair dryer and amenity kits. 90% of these suites have either private balcony or terrace with views to Nichupte lagoon, radio/alarm clock, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Fitness Center
Spa
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Museo Maya de Cancun: 0.6 mi
  • El Rey Ruins: 2.1 mi
  • Interactive Aquarium: 2.2 mi
  • Playa Tortugas: 2.7 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 4.7 mi
  • Avenida Tulum: 5.1 mi
  • Playa Delfines: 5.5 mi
  • Wet'n Wild Cancun: 7.6 mi
  • Dolphinaris Cancun: 8.1 mi
  • Riviera Cancun Golf: 9.5 mi

Meeting facilities

Meeting Info
Meeting facilities for groups up to 90 persons Free wireless Internet access lobby area and meeting rooms

Dining

Bars
La Nuit, Art Deco, La terraza, Cun pool bar and Can swim up bar.
Sakura Japanese
A la carte Japanese dinner restaurant with black furniture, light-colored wood paneling, floor-to-ceiling windows, bamboo accents, woven-paddle ceiling fans. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Tio Pepe Tapas
Theme restaurant for dinner Spanish style. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
El Romero
Snack bar and restaurant, snack during the day (burgers, hot dogs, and pizza) and for dinner Grill Steakhouse. Open-air sea view restaurant with table linens, exhibition kitchen Dinner reservations required. Dinner dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Pool snack bar
Serving lunch ad snacks.
Don Roberto
Main restaurant offering buffet style dining and show cooking stations with air-conditioned and white linens, cove ceiling, wrought-iron chandeliers. Open-air sea view terrace. Buffet breakfast and lunch. Theme-buffet dinner served twice a week. Reservation is required
Los Arcos
Italian theme restaurant for lunch and for dinner Brazilian Rodizio style where skewered meats and poultry are sliced at tables. Also open from late night to early morning for snack foods. Air-conditioned restaurant. Reservations required. Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Krystal
A la Carte Gourmet restaurant for dinner. Intimate, air-conditioned, fine-dining restaurant with blue walls, wood paneling, etched mirrors, brocade chairs, white linens. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (637)

Ratings and reviews for Riu Palace Las Americas - All Inclusive

Overall score

4.4 / 5
5.01.0
637 out of 637
Amenities:
4.5
Cleanliness:
4.7
Hotel staff:
4.7
Comfort:
4.3
Location:
4.7
Value:
4.5

93% would recommend to a friend.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Chelinsky
Business
Carolina P.R.
Oct 18, 2010

Just simple

Hotel location is great, staff was on top!! Went beyond my expectations. Air conditioning in room not so great. Food was really good but reservation for restuarants is not the best way have all your quest happy.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
LVChrissy
Business
Atlanta Georgia
Oct 17, 2010

Incredible 25th Anniversary at the RIU

The Riu was such a amazing place. The resort was so beautiful and the beach was the most spectacular beach/water that we have ever seen! We have been to other islands before but nothing compares to the beauty of the Riu. The food at the great, the entertainment at night was wonderful. The level of service from the staff was truly 5 star all the way. They made us feel like royalty every day during our stay! We were upgraded to a ocean front with a corner balcony which was just breathtaking. Everyone at the resort took such pride in the level of service that they provided for you. Karina in customer relations is just wonderful. She made special arrangements for us for our 25th wedding anniversary. We cannot wait to go back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Take time to eat at all the restraunts at the resort. Krystals on wonderful to celebrate a special ocassion. The Steakhouse was just as good and it overloooked the water. Take time to go to Luxury Avenue which is only a few miles away from the resort. Take the day trip to Chichen Itzu!

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
portland, or
Oct 15, 2010

good

really clean

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Perry J., Experienced Traveler
Business
Chester, NJ
Oct 14, 2010

All you can ask for.......AND MORE !!

Can't say enough about how friendly and helpful the entire staff was throughout our stay. They were all fantastic. The room was very nice, despite a slight moldy odor that the hotel immediately dealt with. The main (buffet) restaurant serves excellent, diverse and plentiful meals for breakfast, lunch & dinner. The steakhouse restaurant was fantastic. The Rodizio and Japanese restaurants were good, not great. Did not try the other specialty restaurants but heard they were very good from other guests. The lobby is breathtaking. Overall, a great experience !!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Several very good and known restaurants in the area but unless you want to leave the hotel, you will be very happy eating on site.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Grandma of three
Business
New York
Oct 13, 2010

Fantastic getaway

We're a retired couple that like to travel. We were looking for an affordable mini-vacation. [...] We were very pleased with the Riu Palace Las Americas in Cancun. The hotel is not only impeccably maintained but the staff strives to make guest feel special and important. The rooms, lobby, pools and ground are beautiful. Like all-inclusives there is buffet dining, as well as, specialty restaurants. This is the best buffet we've had in any all-inclusive and the specialty restaurants are great. There were many families with children. At least three couples had weddings and receptions on the beautiful grounds. This is also the first all-inclusive that includes many water sports and in room mini bar, as welI as, liquor dispenser in the rooms. There is 24 hour room service included. I highly recommend the Riu Palace Las America. We would definitely return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

There is no need to leave the premises for gourmet dining.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Houston, Tx
Oct 13, 2010

Went for beach and relaxation

We sat around on the beach, snorkeled, parasailed and relaxed. The size of the glasses that they give you are a joke. Maybe 6 ounces. By the time your beer got to you it was hot. Did not like the fact that you had to have a 48 hour advanced reservation to eat at the restaurants, so you can't even eat there the first two nights you are there , if you don't know about it. Air conditioning was not good. Our room was very sti ky and moist. When we told them about it in the front, they said it was fine after they checked it out. It wAs the same the rest of the trip. Liked the pool. Great views, staff was super friendly. Decent place to stay. Just had some bad set backs. All of the food was a 7 out of 10.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
1
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Don't take a taxi to the clubs or bars. The coco bongo and such are a 5 minute walk. But they will try and talk you into a cab ride to make u spend money. Make you reservations for the resturants 2 days in advance. They won't let you in, even if they are empty

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
RICHMOND, CANADA
Oct 12, 2010

Fantastic getaway with my husband

Just relax, swim,eat and drink. We tried all the restaurants, they were all excellent. I loved the hotel and the pools. It is like a PALACE:)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
$uperman
Business
Houston, TX
Oct 12, 2010

Great Vacation

The food was great. The beach was amazing... and the staff was friendly and helpful! It was the best vacation my wife and I have ever had!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: In Hotel

The hotel takes groups nightly to nearby night clubs that set aside a VIP section for hotel guests, including all drinks for free!

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
west palm beach, fl
Oct 9, 2010

Fantastic hotel

Great hotel extremely beautiful, great staff, great food, spotless rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
50 state wandy
Business
minneapolis, mn
Oct 9, 2010

excellent hotel

Great experience from beginning to end. Staff was super friendly, and the food was amazing.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The Japanese themed restaurant wad shockingly good.

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