Riu Palace Las Americas - All Inclusive ★★★★

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$339
avg/night
Rate and special offer based on
Check-in: Mar 5, 2016 Check-out: Mar 8, 2016

Perfect vacation

Would recommend Thu, Oct 15, 2015
Third time in Cancun, second in a Riu hotel. This one is very well kept. Staff is extremely service oriented, although professional, always aiming to please the guests. We were a group of 3 couples, very impressed with the overall experience. Public areas and rooms are spotless, manicured landscaping. An array of selection at Don Roberto every day, we recommend Krystal and Los Arcos as well. Easy access to public transportation went to Isla Mujeres using the ferry and to town on the public bus round trip. If we go back to Cancun, will definitely stay here again. :)

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Good family trip

Would recommend Tue, Oct 13, 2015
I stayed at the next door Riu a few years ago and enjoyed the general good quality Riu chain offers. The buffet food is okay. The individual restaurants are good but gets boring after more than 4 nights.

| N/A Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Awesome Family Vacation

Would recommend Sun, Sep 27, 2015
The website does not do this hotel justice, every aspect of our trip from the plane to the hotel and back was over overwhelmingly wonderful. Best vacation ever. The hotel was so beautiful, everyone from the customer service, maids, waiters and waitresses to the entertainment staff, was absolutely remarkable. There was food all day, waiters bringing you drinks all day no matter where you were. They had cookouts a couple times. The entertainment crew were the funniest, friendliest crew I have ever met the had something for everyone to do, and then they worked in the restaurant, and then had shows lined up in the lounge area at night. They work very hard and always seem very pleasant and seems like they love their job. AWESOME AWESOME AWESOME place.

| Louisville Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Vary nice place to stay

Would recommend Tue, Sep 22, 2015
Everything was very nice staff very good and friendly just food is different test I couldn't enjoy

| N/A Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Married couple getaway

Would recommend Sat, Sep 12, 2015
This was our second trip to this Riu and we again were beyond thrilled and satisfied. Our next trip will definitely be at this Riu or a nearby one.

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Home away from home!

Would recommend Wed, Sep 9, 2015
This place went above and beyond our expectations! My wife and I simply wanted a place for R&R, and we got that and more. The Fun and Entertainment Staff were just that, and offered daily activities when we didn't feel like just being lazy. The separate pools were good depending on which environment you preferred, and there were always lounge chairs available. The service staff was also tremendously helpful and attentive. We can't wait to go back!

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

First Trip in Cancun

Would not recommend Fri, Sep 4, 2015
This vacation was a great experience. Got to learn the culture and met many interesting people. Hotel was absolutely beautiful. Perfect location. Only 10 mins walk to the heart of all the crazy parties. Some of the staffs at the hotel are very nice and friendly but I can't say all of them are. some of the bartenders and waiters were expecting big tips however, they did not give me the feeling of they deserve it. That's too bad because the food were amazing. One last thing that's worth mentioning is while we were dinning at one of the nice/wonderful food and service when we spotted some roaches running along the wall. That was a huge disappointment. This is a 4.5 stars hotel! Overall, loved the trip. Love Cancun and for sure to be back soon. Not sure if we would stay at the same hotel.

| Seattle Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great Couples Trip!

Would recommend Wed, Sep 2, 2015
We have stayed at this hotel twice and loved it. It is close to nightlife/activities. The hotel staff is great! From walking on the beach and observing other hotels, it definitely had the best beach/pool around! Having access to the hotel next door was also nice for a change of scenery. The best trip imaginable for the price.

| N/A Couples

5 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Awesome vacation, hotel was great!!!

Would recommend Wed, Sep 2, 2015
The hotel was great! Staff was all very welcoming and friendly!!! We will definitely be coming back for our next trip!!!

| Houston Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Overall Nice Hotel

Would recommend Wed, Sep 2, 2015
The food was good but they need to change it up. Same food everyday.

| N/A Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5