$269 Avg/night
Rate and special offer based on Check-in: Dec 17, 2014 Check-out: Dec 19, 2014

Riu Palace Las Americas - All Inclusive

4 stars
Bkvd. Kukulcan Lote 4 Hotel Zone KM 10, Cancun, 77500
Hotel Overview
Reviewer score
4.4
out of 5
623 reviews
Memorable vacation

The hotel is absolutely gorgeous. Me and my friend enjoyed our vacation. See full review

  • brence
  • Nov 16, 2014
Great time - friendly staff

Great time - friendly staff. Location is close to many activities and shopping See full review

  • NYCVAS
  • Oct 23, 2014
Sun-soaked Cancun all-inclusive with luxury amenities, two pools

The Riu Palace Las Americas is situated on Cancun's Yucatan peninsula and offers endless ocean views. The property is dotted with palms and fringed by the vibrant waters of the Caribbean Sea. All-inclusive amenities range from unlimited dining at six restaurants to premium beverages at four bars and 24-hour room service. Elegant rooms have fully stocked mini bars and liquor dispensers, some with terrace Jacuzzis. Added perks include two swimming pools -- one with an adjoining jetted hot tub -- plus a playground for children and a spa offering restorative massages and body treatments.

Highlights
  • Conveniently located in Cancun's hotel zone
  • All-inclusive dining and cocktailing at 10 venues, plus 24-hour room service
  • Rooms with stocked mini bars and terrace Jacuzzis
  • Exchange privileges with other Riu properties during the day
Rooms

The 372 guest rooms have either a king-sized bed or two double beds. Most have either a private balcony or terrace overlooking the Nichupte lagoon or the ocean. Amenities in all rooms range from in-room climate control, satellite TVs and ceiling fans to stocked mini bars and liquor dispensers, in-room safes, telephone with available data port and bathrooms with hair dryers and Lavarino Cosso products. Suites -- some with terrace Jacuzzis -- have more space, and many have an integrated living area with sofa.

Dining

Guests enjoy 24-hour in-room dining as well as all-inclusive meals and snacks at several a la carte and buffet restaurants. Options include Los Arcos, Japanese restaurant, steakhouse and fusion-minded eatery. Several bars, including a poolside bar and a terrace lounge, offer a respite from the sun-drenched sands. The guests at Riu Palace Las Americas can enjoy the facilities at sister properties Riu Cancun and Riu Caribe during the daytime.

Recreation

The property has a tennis court and gym as well as windsurfing, catamaran, canoe and snorkeling equipment. One introductory scuba lesson may be arranged at the pool free of charge. Additional entertainment includes organized activities for adults and children ages 4 to 12, an on-site nightclub and live music, shows or events nightly.

Transportation
  • Cancun International Airport (12 mi/19.3 km)
Attractions
  • Downtown Cancun (8 mi/ 12.8 km)
  • Cozumel (45 mi/ 72.4 km)
  • Hilton Golf Course (5.2 mi/ 8.3 km)
Policies and fees

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

21.1387 -86.7502
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport 12 Miles
Area description
Beachfront property located at Cancun's famous resort area, across street of Plaza Caracol Shopping mall, five minutes walk from Cancun's convention center & discotheque zone.

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Reviewer score 4.0 out of 5

Riu Palace Las Americas - All Inclusive Rooms

Junior Suite Jacuzzi Sea View w/ balcony
Air-conditioned, 1 King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockable), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony or terrace with jacuzzi & bathroom, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Suite Sea View w/balcony
King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockalbe), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony with spectacular ocean view, larger bathroom, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table, air-conditioned,
Junior Suite Sea View w/balcony
Guest room includes one king size bed, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), balcony or terrace with ocean view and bathrooms equipped with hair dryer and amenity kits, in room safe, radio/alarm clock, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Junior Suite
Guest room includes two double beds, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), personal safe, and bathrooms equipped with hair dryer and amenity kits. 90% of these suites have either private balcony or terrace with views to Nichupte lagoon, radio/alarm clock, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Fitness Center
Spa
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Museo Maya de Cancun: 0.6 mi
  • El Rey Ruins: 2.1 mi
  • Interactive Aquarium: 2.2 mi
  • Playa Tortugas: 2.7 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 4.7 mi
  • Avenida Tulum: 5.1 mi
  • Playa Delfines: 5.5 mi
  • Wet'n Wild Cancun: 7.6 mi
  • Dolphinaris Cancun: 8.1 mi
  • Riviera Cancun Golf: 9.5 mi

Dining

Bars
La Nuit, Art Deco, La terraza, Cun pool bar and Can swim up bar.
Sakura Japanese
A la carte Japanese dinner restaurant with black furniture, light-colored wood paneling, floor-to-ceiling windows, bamboo accents, woven-paddle ceiling fans. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Tio Pepe Tapas
Theme restaurant for dinner Spanish style. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
El Romero
Snack bar and restaurant, snack during the day (burgers, hot dogs, and pizza) and for dinner Grill Steakhouse. Open-air sea view restaurant with table linens, exhibition kitchen Dinner reservations required. Dinner dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Pool snack bar
Serving lunch ad snacks.
Don Roberto
Main restaurant offering buffet style dining and show cooking stations with air-conditioned and white linens, cove ceiling, wrought-iron chandeliers. Open-air sea view terrace. Buffet breakfast and lunch. Theme-buffet dinner served twice a week. Reservation is required
Los Arcos
Italian theme restaurant for lunch and for dinner Brazilian Rodizio style where skewered meats and poultry are sliced at tables. Also open from late night to early morning for snack foods. Air-conditioned restaurant. Reservations required. Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Krystal
A la Carte Gourmet restaurant for dinner. Intimate, air-conditioned, fine-dining restaurant with blue walls, wood paneling, etched mirrors, brocade chairs, white linens. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required

Meeting facilities

Meeting Info
Meeting facilities for groups up to 90 persons Free wireless Internet access lobby area and meeting rooms

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (623)

Ratings and reviews for Riu Palace Las Americas - All Inclusive

Overall score

4.4 / 5
5.01.0
623 out of 623
Amenities:
4.5
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.3
Location:
4.7
Value:
4.5

93% would recommend to a friend.

Sort by:
Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Nat
Business
Wichita KS
May 19, 2011

Awesome!!!

We stayed at the Riu Palace Americas for a week and spent most of our time at the beach or at the pool relaxing. The staff and service were exceptional. One thing we want to do next time is go out to the city more and site see and spend our time at other bars / restaurants and experience the night-life.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

The food was excellent. We ate at a different restaurant every night in our hotel. They offer a variety of cuisines and the service was prompt and friendly.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
murdog
Business
Norfolk, VA
Apr 11, 2011

Never disappointed with Riu

Location to night clubs couldn't be better. Easy walking distance. Stayed at Palace but walked to Riu next door. Visit Jesus at the bar in the very back corner of the showroom. Best bartender! We stayed at Riu in Cabo San Lucas last year and had no complaints. The staff is wonderful. Will only stay in Riu all-inclusives on future vacations.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
new york city
Apr 3, 2011

riu palace las americas

the hotel is managed well,all services where tops. from the beginning to the end of vacation. the staff was excellent. the pool area an bars where always clean,no food allowed which helps in keeping the area clean an safe. Food was great the international restaurant, was the best I have seen in all my travels, the food was fresh an the assortment was great every day,the items where top grade,the sevice was excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

there are 3 or 4 shopping areas within 2 miles, you can walk or take a bus for 1 dollar american.it's very easy an safe to take the bus to down town cancun or to the malls north. the cabs are just like new york the price can change in each direction.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
gel112262
Business
Clinton Twp, Mi
Apr 1, 2011

Wonderful experience

Absolutely loved this hotel. The service was outstanding. All of the hotel employees were accomadating and pleasant. We experienced the evening shows and appreciated each and everyone of them. Only wish the food buffet had a little more varity. Still it was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Not Applicable

Make reservations for the restaurants.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Tucson, Az
May 28, 2011

wonderful again!!!

Wonderful hotel and staff. Perfect location! Hotel was amazing and the staff was great. I would go back in a heartbeat.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Ryan the bachelor
Business
San Diego, CA
Mar 22, 2011

Great bang for your buck!

A beautiful hotel in a great spot in Cancun. Close enough to walk to the bars/clubs but far enough to keep away the rift raft =)The hotel staff was very courteous and attentive. The rooms were nice but I didn't come to Cancun to stay in my room all day. The food was decent for buffet style and when you reserve a restaurant at night, choose Krystal or the Japanese one. Also, when you ask for cocktail, remember to say the brand name or you will get the well version. The pools and beach were breathtaking. I would recommend this hotel for families, older adults (30s+), or if you want to get away from the crazy partiers.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short drive from hotel

If you decide you want to party, go with the hotel entertainers. They get V.I.P. access and bottle service to the places they are taking you.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
St. Louis, MO
Mar 13, 2011

Best Hotel in Cancun

Superb hotel, staff was nicest I have ever seen as this was my third trip to Mexico. I speak zero Spanish and the staff spoke flawless English. Will only stay at this hotel on future trips to Cancun. Make sure you stop in at lobby bar and say hi to [...], you will not regret it. Located next to shopping and clubs allows you to walk anywhere you want to go

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Dallas, TX
Jun 18, 2010

AWSOME!

Just returned last night. Awsome infinity pools. If you plan on lots of pool/beach time & time in & around the hotel, this is the place for you. (a quiet pool & a party pool). The gorgeous views, surroundings & great service will certainly fit the bill. They are eager to please here, so if something is not to your liking, let them know and it will be addressed quickly if within their ability to do so. Regarding the humidity/musty smells - comes with the territory folks, though, they do try hard to make the best of it here. We were on the 7th floor ocean front overlooking the pool. No bad smells in the room but the hall right off the elevator was a little ripe now and then but again is typical for this part of the country, regardless of hotel class. Appreciate the air conditioning, and crank it up as much as you can stand it and open and close the balcony doors quickly to reduce the wetness in the room. Younger crowd (teens/twenties) will most likely be happier next door or somewhere else. Sailing to Isla Muejeres was a highlight.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Not Applicable

We enjoyed the Tapas/Mexican restaurant. Beef filet @ Krystal - NOT good. Beef was a weird texture/flavor at this hotel, stick with chicken and seafood. Brazilian restaurant - not to our liking, (it is a long affair), though its salad bar at beginning was pretty good. Buffet - very good with good selection of healthy choices. Favorite drinks: Banana Bahama Mama, Mojito. TIPP - don't bother going into downtown Cancun unless you have a reason (i.e. really need something from Wallmart or Sam's, etc., or have a specific destination in mind). The public bus ride there was great, however, my friends were annoyed with me for wasting their time. We didn't have a specific reason for going, didn't buy anything and downtown's charm I remembered from years past (several trips 10+ years ago) was gone.

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
New York, NY
May 5, 2008

Treated Like A king in your own Palace

The Rui Palace Las American was a beautiful and romantic palce,also family friendly. The staff are more then helpful,they are all very friendly. The view of the beach and pools from your room is to die for. We enjoy our room just as much as the rest of the hotel. The rooms are larget enought with plenty of closet space,and a separate step down lounging area. The bathroom has a long counter with double sink,and it's large enought to handle 4 crazy women who's late for a party.(you know how that can be) This hotel is in a great location, with 5 or 6 fantastic places to eat with in the hotel. What else can I say. I leave you with this Its a hotel with out the hotel look or feel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Short walk to every thing, Shooping, nightlife,ect. If you can't walk then the bus is just in front

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Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Oyster Bay
Aug 27, 2008

Outstanding, Most Beautiful Hotel in Cancun

The Riu Palace Las Americas has to be the most Beautiful Hotel I have ever been to and I have been to many hotels in the US and Europe. The lobby just takes your breath away when you first walk through it's doors. There are crystal chandeliers everywhere and everything is extremely bright & shiny. The pool area is out of a Grecian oil painting with an infinity edge so you feel as if it's one with the exquisitely blue ocean. The staff is extremely courteous and helpful in every way. The rooms are spacious with beautiful granite and tile in the bathrooms and the minibar is re-stocked everyday with bottled drinks. There are also four different bottles of good name liquor over a granite topped bar area where you can make as many drinks as you like, as this is replenished every two days. The decor is lovely and includes a very comfortable bed with a tall wood carved headboad & night tables. Two steps down is a sitting area with a couch, tv and dresser to make you feel right at home. As you slide open the glass doors, the balcony which is very private, affords you a magnificent view of azure and every other shade of blue ocean you will ever see. Did I mention the food? You will leave there a few pounds heavier then when you arrived. The five different resturants(you need reservations) are amazing and if that wasn't enough the buffet is another fantastic option. There are stores within the hotel and nightly entertainment, you do not have to leave the hotel for anything unless you really want to, it is all there for your pleasure. As you can tell I will be back and have already told family and friends about this most wonderful vacation and as a first time user of (All Inclusives)this is definitely the way to go. I CAN'T WAIT TO GO BACK!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Right next to the hotel is another Riu hotel and you have priviliges there also to do activites such as motorized water sports,jet skis, Para-sailing and etc. There are also Malls and cool Bars to go to such as Senor Frogs.

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