Riu Palace Las Americas - All Inclusive
http://www.orbitz.com/hotel/Mexico/Cancun/Riu_Palace_Las_Americas_-_All_Inclusive.h71786/
Hotel Overview
Excellent vacation
My husband and I stayed at this resort 2 times.
We love it ! The staff is very helpful. The room...
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Seada H.
- May 19, 2013
2nd Time a charm
Just as good as the first time we visited. Staff is great tip a couple bucks and you will have...
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ReRog
- May 5, 2013
Sun-soaked Cancun all-inclusive with luxury amenities, two pools
The Riu Palace Las Americas is situated on Cancun's Yucatan peninsula and offers endless ocean views. The property is dotted with palms and fringed by the vibrant waters of the Caribbean Sea. All-inclusive amenities range from unlimited dining at six restaurants to premium beverages at four bars and 24-hour room service. Elegant rooms have fully stocked mini bars and liquor dispensers, some with terrace Jacuzzis. Added perks include two swimming pools -- one with an adjoining jetted hot tub -- plus a playground for children and a spa offering restorative massages and body treatments.
Riu Palace Las Americas - All Inclusive Rooms
- Junior Suite Jacuzzi Sea View w/ balcony
- Air-conditioned, 1 King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockable), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony or terrace with jacuzzi & bathroom, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
- Suite Sea View w/balcony
- King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockalbe), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony with spectacular ocean view, larger bathroom, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table, air-conditioned,
- Junior Suite Sea View w/balcony
- Guest room includes one king size bed, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), balcony or terrace with ocean view and bathrooms equipped with hair dryer and amenity kits, in room safe, radio/alarm clock, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
- Junior Suite
- Guest room includes two double beds, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), personal safe, and bathrooms equipped with hair dryer and amenity kits. 90% of these suites have either private balcony or terrace with views to Nichupte lagoon, radio/alarm clock, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Amenities
- Wireless internet
- FREE parking
- Pool
- General
- Elevators
- Activities
- Pool
- Fitness center or spa
- Health club
- Spa services
- Solarium
- Dining
- Bar/Lounge
- Restaurant
- Room service
- Services
- Laundry service
- Babysitting/Child services
- Safe deposit box
- Barber/Beauty shop
- Conference facilities
- Doctor on call
- Gift shop
- Internet
- Wireless internet
- Parking
- FREE parking
- Accessibility
- Handicapped rooms/facilities
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Hotel Map
- Area served
- Cancun, Mexico
- Nearby airports
- Cancun International Airport 12 Miles
- Area description
- Beachfront property located at Cancun's famous resort area, across street of Plaza Caracol Shopping mall, five minutes walk from Cancun's convention center & discotheque zone.
Nearby points of interest
- Museo Maya de Cancun: 0.6 mi
- El Rey Ruins: 2.1 mi
- Interactive Aquarium: 2.2 mi
- Avenida Kukulkan: 3.2 mi
- Playa Delfines: 5.5 mi
- Dolphinaris Cancun: 8.1 mi
- Riviera Cancun Golf: 9.5 mi
Meeting facilities
- Meeting Info
- Meeting facilities for groups up to 90 persons Free wireless Internet access lobby area and meeting rooms
Dining
- Krystal
- A la Carte Gourmet restaurant for dinner. Intimate, air-conditioned, fine-dining restaurant with blue walls, wood paneling, etched mirrors, brocade chairs, white linens. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
- Bars
- La Nuit, Art Deco, La terraza, Cun pool bar and Can swim up bar.
- Sakura Japanese
- A la carte Japanese dinner restaurant with black furniture, light-colored wood paneling, floor-to-ceiling windows, bamboo accents, woven-paddle ceiling fans. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
- Tio Pepe Tapas
- Theme restaurant for dinner Spanish style. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
- El Romero
- Snack bar and restaurant, snack during the day (burgers, hot dogs, and pizza) and for dinner Grill Steakhouse. Open-air sea view restaurant with table linens, exhibition kitchen Dinner reservations required. Dinner dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
- Pool snack bar
- Serving lunch ad snacks.
- Don Roberto
- Main restaurant offering buffet style dining and show cooking stations with air-conditioned and white linens, cove ceiling, wrought-iron chandeliers. Open-air sea view terrace. Buffet breakfast and lunch. Theme-buffet dinner served twice a week.
- Los Arcos
- Italian theme restaurant for lunch and for dinner Brazilian Rodizio style where skewered meats and poultry are sliced at tables. Also open from late night to early morning for snack foods. Air-conditioned restaurant. Reservations required. Gentlemen are required to wear long trousers and shirts with sleeves.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (517)
Ratings and reviews for Riu Palace Las Americas - All Inclusive
- All travelers (517) 4.4 / 5
- Business (3) 3.3 / 5
- Couples (321) 4.4 / 5
- Families (98) 4.4 / 5
- Friends (75) 4.5 / 5
- Singles (17) 4.4 / 5
- L.G.B.T. (1) 3 / 5
- Amenities:
- 4.5
- Room cleanliness:
- 4.7
- Hotel staff:
- 4.7
- Room comfort:
- 4.3
- Location:
- 4.7
- Value:
- 4.5
92%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
RobinP
Great Vacation
Everything was great. The service was fast and friendly.The food was good and the rooms were nice. We will definitely go back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
G Dan
A fantastic honeymoon destination!
This resort was recommended by friends-who ended up joining us on the trip, along with 2 other couples! It was a blast!! Especially with friends to hang out and party with, but still plenty of honeymoon privacy. We will definitely recommend RIU Palace and will most definitely return!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Cachi302
Great vacation
the hotel was great and really clean. The staff was amazing to but it was hard to get reservations for the restaurants. The buffet was wonderful though. Pool was fun and clean. I am going back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Pay them off and u can get in to any restaurant.
Reviewer score
Would recommend
Renato
Fantastic Family Getaway
Just came back yesterday from our family getaway at the Riu Palace Las Americas, Cancun. Everything was FANTASTIC!!! 5 stars!! Staff is very very friendly!! Hotel is very clean, beautiful, just amazing. Totally recommend this to everyone!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
In Hotel
Orbitz rep was at the hotel and offered us the Sea Passion 85 foot Catamaran tour to Isla Mujeres, including snorkeling for me, my wife and daughter (16 months old) for 135 dollars. It was great!!!!!!!
Reviewer score
Would recommend
pira
fantastic vacations
nice,cleane hotel ,great location,great staff.perfect place to enjoy a spetial time
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
sweetyjen
Great Vacation
My family and I stayed at the riu palace for 3nights and 4 days and we enjoyed this hotel best. it had alot of friendly people and even staff were nice. You dont have to only stay inside the hotel as outside there are alot of shopping places and its not too pricey . All together this trip was great , it could of been better if everything was avalible for you right on the beach such as things like banana boat or a jungle tour but besides that it was ok.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Dining tip:
In Hotel
Everything tastes really good so dont worry about where to go for lunch or dinner
Reviewer score
Would recommend
K L S
The perfect get-away
The food was excellent and the staff was always courteous and polite. If you want to dine in their restaurants, you need to make reservations as soon as you arrive, but it is worth it. The restaurants seat only about 25 tables or so and the service is great. There are several bars around the facility that you can get whatever you want from. They even bring you drinks on the beach. The room and facilities were kept extremely clean. Not a whole lot you can do about the humidity, but it kept things very "clamy" in the room. The matress was very firm and it would have been nicer if it were a little more comfortable. One thing I would change is the constant barage of peddlers on the beach. From jewlery to clothes to hair braiding, etc. I wanted to stick a sign that said "no than you" on my forehead. Overall we really enjoyed this vacation and would definitely come back again. I found it to be more economical than a cruise and more relaxing.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
elunardi
Amazing
The hotel was amazing, the staff was supportive and very accommodating. The room was great although the bed was a bit uncomfortable. Views were amazing and the food was perfect. Great price for an amazing trip!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Money-saving tip:
Short walk from hotel
Across from the hotel is an internet cafe where you can make call for 20 cents a min instead of paying ridiculous money for phone cards.
Reviewer score
Would not recommend
mimi45
great week
when we first entered the RIU Palace there was a horrible smell in the lobby . We then checked into our room and again that smell was so strong we couldn't stay there . They had no rooms for us until the next day . The restaurants were good and bar service was Great.I felt the drinks were very watered down we had to ask for a side shot to our drinks . The entertainment staff was great and the shows were very good. i probably wouldn't good back to that hotel . I have to Cancun many times . This was not one of favorite
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 2
Reviewer score
Would recommend
Cindi
Pampered like a Queen
Our stay at the RIU Palace was fabulous! Everything was as wonderful as I'd hoped it would be & more... This hotel is GRAND in so many ways... Beautiful, clean, top notch service, food was good overall, the water is gorgeous!! Everyone is friendly & courteous...The weather was sunny & nice the entire week we were there, so we mainly enjoyed the pool & the beach & totally relaxed... We did visit some of the markets for souvenirs & we took a day trip to Chichen Itza & had an amazing time... Highly recommend it, but maybe during March/April or Oct. Very HOT in Aug. & we are from FL & use to the heat... You'll spend a minimum of two hrs. walking around the ruins & then you'll want to enjoy the lovely lunch that they have at the restaurant there. The only weak link... we felt the entertainment at the hotel could have been better... We enjoyed three of the shows... Wonderful vacation~
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
Van Morrison Fan Guy
Beautiful! Like a Gold Ring..on the Snout of a Pig!
As I first beheld the outside of the marvelous-looking Riu Palace Las Americas, the cab driver told me, '"We call this the Church, because everyone seeing it for the first time says, "Oh My God!"' I laughed. then he quickly added, "Also, because when they are leaving, they look at the bill and say, "Jesus Christ!"' I laughed a heartier laugh, ignoring the possible truth behind those ominous words. Now let me be clear: I did not wind up paying more than the all-inclusive package price I got via Orbitz. But I did get less than what I bargained for. #1. On my first night of stay, I got a shard of glass in my big toe, because the bathroom floor hadn't been properly cleaned, and there was no first aid kit available. I was told I needed to wait until morning. #2. On my second day of stay the air conditioning went completely out that afternoon. A maintenance guy I saw in the hall told me this problem was affecting the whole wing of the complex. I took him to the front desk so he could repeat this as I complained. (I was a sweaty mess...an hour after showering, and dressing to go to my son's pre-wedding dinner.) the manager at the desk joked that I "must sweat a lot." When he noticed I failed to get his humor, he said they'd have the problem fixed within a few hours. I asked if the hotel planned to please adjust my bill. and then the manager laughed, as if I was joking. #3. On the fourth and final day of my stay, I left my room to have breakfast with other members of my family and the bridal party (this whole visit was about my son's wedding at the hotel). When I returned, I went to re-charge my cell phone, and the combination charger/usb adapter for the phone...had VANISHED from the wall socket by my bed...where I had it plugged in from the night of my arrival. (No..it was NOWHERE on the floor, under the bed or whatever.) It had clearly been stolen. I should have followed the night clerk's admonishment, as she handed me the key to the room safe, to keep my "valuables in there." Well..I kept my Passport, Credit Cards and Cash there..but who'd have guessed...I mean, a $25.OO phone charger? Ah well, chalk it up to underpaid help, I guess. In fairness...I know of no other people of the 16 of us reported theft, I just know I got hit. But...2 others reported loss of air conditioning...with NO REFUND of any kind offered. So..there's a my honest report. This was my first visit to beautiful Cancun, and I managed to have a great time with my family and friends in this lovely city. But I will never...EVER...stay at the Riu Palace, nor any hotel associated with it again. I wish that I'd read a review like this one before I booked my stay there. The folks running this ornate "Riu Palace Las Americas" have the attitude like, "Hey..have fun but don't complain! You're lucky we let you stay here!" I don't think that's a winning attitude for those in any service industry. That's why this Proverb from the Bible comes to mind: "As a jewel of gold in a swine’s snout, so is a fair woman which is without discretion."
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 4
- Value:
- 2
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