Riu Palace Las Americas - All Inclusive
http://www.orbitz.com/hotel/Mexico/Cancun/Riu_Palace_Las_Americas_-_All_Inclusive.h71786/
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Hotel Overview
You go here for the food and scenery...
Simple as that. The staff are not very friendly and do not seem to care if you are happy or...
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-
gb2711
- Nov 26, 2012
GREAT SERVICE
Great experience from start to finish, second time at this resort.
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-
GENERALBS1
- Nov 20, 2012
Sun-soaked Cancun all-inclusive with luxury amenities, two pools
The Riu Palace Las Americas is situated on Cancun's Yucatan peninsula and offers endless ocean views. The property is dotted with palms and fringed by the vibrant waters of the Caribbean Sea. All-inclusive amenities range from unlimited dining at six restaurants to premium beverages at four bars and 24-hour room service. Elegant rooms have fully stocked mini bars and liquor dispensers, some with terrace Jacuzzis. Added perks include two swimming pools -- one with an adjoining jetted hot tub -- plus a playground for children and a spa offering restorative massages and body treatments.
Riu Palace Las Americas - All Inclusive Rooms
- Junior Suite Jacuzzi Sea View w/ balcony
- Air-conditioned, 1 King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockable), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony or terrace with jacuzzi & bathroom, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
- Suite Sea View w/balcony
- King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockalbe), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony with spectacular ocean view, larger bathroom, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table, air-conditioned,
- Junior Suite Sea View w/balcony
- Guest room includes one king size bed, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), balcony or terrace with ocean view and bathrooms equipped with hair dryer and amenity kits, in room safe, radio/alarm clock, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
- Junior Suite
- Guest room includes two double beds, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), personal safe, and bathrooms equipped with hair dryer and amenity kits. 90% of these suites have either private balcony or terrace with views to Nichupte lagoon, radio/alarm clock, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
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Hotel Map
- Area served
- Cancun, Mexico
- Nearby airports
- Cancun International Airport 12 Miles
- Area description
- Beachfront property located at Cancun's famous resort area, across street of Plaza Caracol Shopping mall, five minutes walk from Cancun's convention center & discotheque zone.
Amenities
- Babysitting/Child services
- Bar/Lounge
- Barber/Beauty shop
- Conference facilities
- Doctor on call
- Elevators
- Fitness center
- Fitness center or spa
- FREE parking
- Gift shop
- Handicapped rooms/facilities
- Health club
- High-speed internet
- Laundry service
- Meeting/Banquet facilities
- Pool
- Restaurant
- Room service
- Safe deposit box
- Solarium
- Spa services
- Wireless internet
Meeting facilities
- Meeting Info
- Meeting facilities for groups up to 90 persons Free wireless Internet access lobby area and meeting rooms
Dining
- Krystal
- A la Carte Gourmet restaurant for dinner. Intimate, air-conditioned, fine-dining restaurant with blue walls, wood paneling, etched mirrors, brocade chairs, white linens. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
- Bars
- La Nuit, Art Deco, La terraza, Cun pool bar and Can swim up bar.
- Sakura Japanese
- A la carte Japanese dinner restaurant with black furniture, light-colored wood paneling, floor-to-ceiling windows, bamboo accents, woven-paddle ceiling fans. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
- Tio Pepe Tapas
- Theme restaurant for dinner Spanish style. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
- El Romero
- Snack bar and restaurant, snack during the day (burgers, hot dogs, and pizza) and for dinner Grill Steakhouse. Open-air sea view restaurant with table linens, exhibition kitchen Dinner reservations required. Dinner dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
- Pool snack bar
- Serving lunch ad snacks.
- Don Roberto
- Main restaurant offering buffet style dining and show cooking stations with air-conditioned and white linens, cove ceiling, wrought-iron chandeliers. Open-air sea view terrace. Buffet breakfast and lunch. Theme-buffet dinner served twice a week.
- Los Arcos
- Italian theme restaurant for lunch and for dinner Brazilian Rodizio style where skewered meats and poultry are sliced at tables. Also open from late night to early morning for snack foods. Air-conditioned restaurant. Reservations required. Gentlemen are required to wear long trousers and shirts with sleeves.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (493)
Ratings and reviews for Riu Palace Las Americas - All Inclusive
- All travelers (493) 4.4 / 5
- Business (3) 3.3 / 5
- Couples (305) 4.4 / 5
- Families (93) 4.4 / 5
- Friends (73) 4.5 / 5
- Singles (16) 4.3 / 5
- L.G.B.T. (1) 3 / 5
- Amenities:
- 4.5
- Room cleanliness:
- 4.7
- Hotel staff:
- 4.7
- Room comfort:
- 4.3
- Location:
- 4.7
- Value:
- 4.5
92%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
gb2711
You go here for the food and scenery...
Simple as that. The staff are not very friendly and do not seem to care if you are happy or satisfied with how your stay is. That being said, this is quite the opposite of most other all-inclusive resorts where the overly friendly staff make up for the cheap, disgusting food and watered down drinks by acting as if their day is ruined if you're not happy. I would rather have uncaring staff and exceptional food, drinks, cleanliness and beauty than someone in my face every hour being overly fake. If you're tired of the same old all inclusive resorts, pay the few hundred extra bucks and give this place a shot. It is definitely worth it. If you're saving money or traveling with children, stay at the cheaper, dumpy looking RIU that is to the right of the Palace.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 1
- Room comfort:
- 5
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
GENERALBS1
GREAT SERVICE
Great experience from start to finish, second time at this resort.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Nightlife tip:
Short walk from hotel
try the club hop tour
Reviewer score
Would recommend
Jackie911
"Amazing surprise birthday trip"
Our first visit to Cancun and it was by far the greatest experience!!! The Hotel was elegant and clean, staff was very friendly, great restaurants inside the hotel. We had a great ocean view suite, not mentioning the two infinity pools one with a pool bar, DJ and great party hosts every day and the other much more relaxing to enjoy the sea breeze and a nice frozen drink. Hotel is located in the center of everything.."great for nightlife" Overall we would rate this Hotel a 10. We were so pleased with our experience that we are planning our second trip for next year already!!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
CVR1
Excellent
This is the 2nd time I've stayed at the RIU Las Americas and I enjoyed it as much as I had the first time I went. The place is gorgeous, staff is amazing/attentive and friendly. I'm looking forward to going back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
Go to Krystal and the Japanese place! Both are quite good.
Reviewer score
Would recommend
Honeymooner92912
Perfect Honeymoon!
The place is beautiful. The staff is friendly. The area is lovely!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
BJQCAQ
Awesome Vacation!
This was a superb vacation and elegant hotel. Highly recommend this to anyone who's looking for a classy yet elegant hotel. Staff is extremely personal and accommodating. This is our 2nd time at this hotel and enjoyed it even more this past time.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Nightlife tip:
Short walk from hotel
Go to Coco Bongo's and Senor Frogs....
Reviewer score
Would recommend
BJQCAQ
Awesome Resort!
RIU Palace by far is one of the exceptional resorts in Cancun. We stayed there for 6 days for our anniversary and enjoyed every day to its fullest! The resort is elegant, the staff unbelievable and the food was superb! We went across the street to Bamboo Salon for a 2 hour massage everyday. We partied like Rockstars! Lol. You won't be disappointed if you choose this resort! Looking forward to going back in November. This is our 3 stay at this resort!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Nightlife tip:
Short walk from hotel
Head to the Coco Bongo Nightclub. Well worth the money. Make sure you go with the hotel!
Reviewer score
Would recommend
Anonymous
Fantastic honeymoon
I just got home yesterday and want to go back. The staff made us feel like kings and queens. Anything you needed they did. The views were wonderful. We went inside a few other hotels, but this was the best. I would only stay here
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 2
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
RoyBoy the greatest
Wonderful vacation
Best hotel I have ever stayed and played. Every thing is the best , food, rooms , employers.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Dining tip:
In Hotel
Great food
Reviewer score
Would recommend
Chimarillo
Great stay again!
I couldn't rave more about the people at this hotel. Everyone was wonderful a super pleasant to deal with. The room had amazing views and was relaxing to be in. The beach was perfect.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
Don't worry about making reservations at the "Specialty" restaurants. There really isn't anything overly extraordinary about them. You can pretty much get the same food at the buffet.
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