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Room Availability
There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 1500
Check-out: 1200
Local currency: USD
The contemporary beachfront Resort is set in an excellent location just a few steps to nightlife, shopping and restaurants and with one of the best beaches in the area. Ideal for families and honeymooners.
569 tastefully-decorated guestrooms boast unparalleled views of the Caribbean Sea, and are complete with unique amenities such as a mini-bar and liquor dispenser. Discover distinctive dining at several fine restaurants and bars that will satisfy the most demanding palates. There's no limit to the fun thanks to a dynamic choice of activities and entertainment options, including a popular sports bar, night club and theatre with Riu's famous theme shows.
Guestrooms with central air conditioning and ceiling fan, telephone, mini bar, liquor dispenser, in room safe, satellite TV, balcony or terrace with ocean view and bathroom with hair dryer. Suites additionally with adjoining living room available.
Hotel Amenities:
- 24-hour Room Service free of charge
- 4 swimming pools (one for children)
- 5 Bars
- Complimentary gym, sauna and Jacuzzi
- Beauty salon and massages (additional charge)
- Gift shop
- Disco
- 2 conference rooms
- Terrace-solarium and sun umbrellas and towels by the pool area and on the beautiful sandy beach.
- Mini-club and children's playground.
- Renova Spa" with a variety of treatments, beauty salon, hairdresser and massages (additional charge)
- Kiosk
- Internet access (additional charge)
- Wireless LAN zone (additional charge)
- Sports, activities & entertainment program for children ages 4 to 12, 7 days a week
- Daily activities for adults, 6 days a week.
- 24 hours sports bar.
Minimum Age: At least one person of 21 years old in every room.
The Hotel reserves the right of admission and therefore we may not allow any room in which all guests are younger than 21 years.
This situation can have serious consequences and should be avoided at any cost.
***No Student groups under 21 years or "Spring Breakers" are accepted all year round***
Maximum Occupancy: In all RIU hotels and room categories (unless specified otherwise) the maximum occupancies are 4 bodies in room, either 3 Adults + 1 Child or 2 Adults + 2 Children.
Four adults are not permitted. All bodies in room will fit on existing bedding, any special request remains upon availability. Children & and third adult will sleep in existing bedding.
Discounts : Children under 2 years stay & eat free. Their age must be specified in the Booking.
Honeymooners: Will receive a surprise gift in their room upon arrival. Certificate of Marriage will be required upon arrival.
Special requests : Any special request such a extra beds, roll aways , cribs, room next door , remains upon availability of the hotel . Guests will be informed at check in.
Check-in: 1500
Check-out: 1200
Local currency: USD
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.1 out of 5
(273 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: Kukulcan Blvd. L-5, Cancun, Mexico 77500
Cancun, Mexico
Cancun International Airport - 12 Miles
Right in front of Plaza Caracol Mall, one block from the Cancun Convention Center & 5 minutes walking from the discotheques zone.
Enjoy your favorite drink in this theater. Open at 6 PM. Lounge bar with delicious cocktails
Serves refreshing beverages in the pool and beach areas.
Interior Lobby bar and El Faro exterior lobby bar.
A la carte Japanese dinner restaurant with black furniture, white place mats, light-colored wood paneling. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
Try our dishes in the main restaurant with international cuisine buffet style for lunch and dinner. Casual, air-conditioned dining room and open-air terrace.Non smoking sections available. Theme dinners served twice a week.
Open-air Buffet snack bar restaurant during the day with views of the Caribbean Sea. Steakhouse and Mediterranean cuisine at night. After dinner, late night snacks
Serving Italian cuisine during the day and Romantic dinner at this a la carte "Rodizio Brazilian" restaurant. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
Dance and fun in this place with a great atmosphere.
Open 24 hours for snacks and microwave-oven sandwiches. Sports on TVs. Coin-operated pool tables and video games. Computers with high-speed Internet connections (additional charge)
Swim up bar with delicious cocktails and tropical drinks.
Meeting facilities for groups up to 250 persons Meeting facilities for groups up to 250 persons Free wireless Internet access (Lobby area and meeting rooms)
Please enter check-in and check-out dates to the right to select a room
Check-in: 1500
Check-out: 1200
Local currency: USD
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.1 out of 5
(273 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
4 out of 5
A good time
Langal Family Nov 23, 2009
We visited Xel-Ha and Tulum. just hung out at the pool and beach. We had a great time. The ocean was beautiful. ...
Traveler type: Friends
you can get cheaper rates on day trips in the malls outside of the hotels.
Score
5 out of 5
Great relaxing vacation experience
mark Nov 22, 2009
My wife and enjoyed just being able to relax and enjoy the comforts of the hotel and the surrounding area. The pool and ... beach were great, the food was fantastic
Traveler type: Couples
plenty of shopping close by
Score
3 out of 5
RIU CANCUN all inclusive
John Nov 21, 2009
I've been to lots of hotels and this was not a 5 star. A solid 4 star though, with it's good points and it's bad points. ... The lobby does have a 5 star feel to it, but parts of the hotel are barely 3 star. The pool was 5 star with plenty of different pools to relax, party or a little of both. The beach was down right small, but they did have a netted area for swimming and snorkeling etc came with the package. The rooms were barely 3 star and a LOT of stuff just didn't work...the beds were very uncomfortable. Mini bar and alcohol was rarely refilled...our vodka was empty when we got there and wasn't filled the entire 7 days. I broke a table on accident and had to pay $227...that's what they have insurance for? The breakfast and lunch buffets were very good and the various restaurants were even better. Location is very close to Cocoa Bongo and most of the tourist clubs, with some shopping directly across the street. The disco inside the hotel isn't really worth your time.
Traveler type: Friends
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
you can get cheaper rates on day trips in the malls outside of the hotels.
--Langal Family, Wisconsin Nov 23, 2009
plenty of shopping close by
--mark, Columbia, IL Nov 22, 2009
CoCo Bongos
--Slush, Moore, OK Nov 15, 2009
Overall score
4.1 out of 5
(273 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
4 out of 5
A good time
Langal Family Nov 23, 2009
We visited Xel-Ha and Tulum. just hung out at the pool and beach. We had a great time. The ocean was beautiful. ...
Traveler type: Friends
you can get cheaper rates on day trips in the malls outside of the hotels.
Score
5 out of 5
Great relaxing vacation experience
mark Nov 22, 2009
My wife and enjoyed just being able to relax and enjoy the comforts of the hotel and the surrounding area. The pool and ... beach were great, the food was fantastic
Traveler type: Couples
plenty of shopping close by
Score
3 out of 5
RIU CANCUN all inclusive
John Nov 21, 2009
I've been to lots of hotels and this was not a 5 star. A solid 4 star though, with it's good points and it's bad points. ... The lobby does have a 5 star feel to it, but parts of the hotel are barely 3 star. The pool was 5 star with plenty of different pools to relax, party or a little of both. The beach was down right small, but they did have a netted area for swimming and snorkeling etc came with the package. The rooms were barely 3 star and a LOT of stuff just didn't work...the beds were very uncomfortable. Mini bar and alcohol was rarely refilled...our vodka was empty when we got there and wasn't filled the entire 7 days. I broke a table on accident and had to pay $227...that's what they have insurance for? The breakfast and lunch buffets were very good and the various restaurants were even better. Location is very close to Cocoa Bongo and most of the tourist clubs, with some shopping directly across the street. The disco inside the hotel isn't really worth your time.
Traveler type: Friends
Score
4 out of 5
Great experience
Slush Nov 15, 2009
We enjoyed the stay at the hotel. The pools and bars were great. I wish there was more of a beer selection that Dos Equis. ... It gets old after a few days. The elevators were hot and stuffy with no air conditioning. The rooms were nice. Balcony view was great. Great food and friendly servers.
Traveler type: Friends
CoCo Bongos
Score
4 out of 5
Second time and good as the first time
Tomas Nov 4, 2009
This is my second visit to the Riu Cancun. Great time as I did the 1st visit. ...
Traveler type: Friends
Score
5 out of 5
very nice, planning to go back already
Chad Nov 2, 2009
This was the best vacation we have been on. We cannot wait to get back there again. What a blast!!! ...
Traveler type: Couples
Score
4 out of 5
Great place to stay. read this
Brian an Kellie Nov 2, 2009
Staff was friendly, great food. Rooms were clean and the drinks were great. Wish they had different beer. Was a little tierd ... of the xx beer.
Traveler type: Couples
Score
4 out of 5
"Relaxing Vacation"
D & L Nov 1, 2009
Nice resort! Many activities if you choose to do them. We chose to sit by the beach, scuba, snorkel and took a trip to Isla ... Mujeres. On that island we drove golf carts but you could drive mopeds. Buffet food was good and the three restaurants were enjoyable.
Traveler type: Couples
We chose to take the bus to Market 28 (7.5 pesos for one each way). Be prepared to bargain with vendors. Also went to outside mall in middle of hotel zone. [...]
Score
4 out of 5
Great way to get away!!
Kimmi Oct 31, 2009
We spent a lot of time early in the day at the beach. ...
Traveler type: Couples
The shows were entertaining.
Score
4 out of 5
riu cancun
weekend getaway Oct 28, 2009
good food, the restaurants were o.k. but the buffetts were good. Service was excelent. very basic rooms but great views and ... always a stocked fridge with beer, water and pop. overall a great experience. Very nice beach and pools.
Traveler type: Friends
Score
4 out of 5
One of the Best Hotel Ever Stayed
Nepenthe Oct 26, 2009
You just can not beat the location of Riu Cancun. A shopping mall is right across the street from the hotel lobby. Walking ... distance to Forum by the Sea, another shopping center. The staff were extremely helpful and friendly. The food is fantastic. Free entertainment every night. Free Wi-Fi in the hotel lobby. Everything is included: food, drink, minibar in the room... Great view of Carribean Sea from every hotel room. The bed is a bit hard though. Strongly recommend it to everyone.
Traveler type: Couples
Don Juan is the only restaurant that does not require a reservation. If you want to try the three speciaty restaurants, you need to make a reservation as early as possible. Kawachi is the least popular one and you can get the same day reservation. For the other two, you need to make reservation at least one day in advance.
Score
4 out of 5
Beautiful location, wonderful service
Lynn Oct 24, 2009
The staff was wonderful and the hotel was very clean. The food in the main buffet was good, but the food in the other three ... restaurants was only fair.
Traveler type: Couples
Score
4 out of 5
stolen eye glasses
antionette Oct 22, 2009
great hotel, staff member wendy at the front desk the best! but my husband lost his eye glasses on the beach we asked the ... life gard on staff had he seen the glasses he told us no but the next day we ran into him and he and his friend did have the glasses and charged us to get them back this made me feel bad on my birthday.
Traveler type: Couples
shopping across the street at the mall very good.
Score
4 out of 5
Destination Wedding Weekend
Proud Aunt Oct 20, 2009
Tip: The beds are HARD. Just ask for a pad to put on top, and voila, all is comfortable! Won't happen if you dont ask. ...
Traveler type: Family
Score
4 out of 5
Cancun Riu 10/10 - 10/17/2009
Kan in Cancun Oct 19, 2009
We had a wonderful time, the resort is 98% perfect. Only minor complaints were the rooms never cooled down totally, humidity ... caused them to be muggy. Other than that it was a fabulous vacation and well worth the money!!! Check in was super slow, but we did arrive on a Saturday. Entertainment not good, accept Michael Jackson Show it was great.
Traveler type: Friends
The buffet had different food everynight. Try it all! it was great.
Score
5 out of 5
Another great experience at the RIU
RCin Huntersville Oct 19, 2009
We were first at the RIU Cancun about 5 years ago when it first opened. We had a great experience then and they are still ... doing it right. Our room was great, the facility is wonderful, and the staff is very congenial. Until they change from that, we'll always stay there. We can't imagine anyone else doing it better, especially at the same price.
Traveler type: Couples
Score
4 out of 5
excellent!
Oscar Oct 15, 2009
We had changed from another hotel to this one on short notice. The staff allowed us access to the pool, gave us bracelets so ... we could enjoy the pool, open bar and buffet while our room was prepared (since check in was at 3pm and we arrived at 11am. We were very greatfull.
Traveler type: Couples
a very short walk from the best night spots in Cancun!
Score
4 out of 5
Our first vacation in over 15 years!!
long overdue vacationer Oct 11, 2009
This was our first experience with going out of the country and our first week long vacation together since we have been ... married (27 years). This was something we were looking very much forward to and were a little nervous about leaving the country but it was WONDERFUL. We did not encounter any major problems and our flight & hotel experience was great. [...] The hotel was so pretty and the surrounding were nice. Everything we needed was right there. My husband enjoyed the choices of food more than I did. I am a pretty picky eater but the food was still good and we never went hungry. (Food & drinks 24 hours a day)We had a Junior suite and our room and ocean view balcony was very large. We were very pleased with it all and didn't want to leave. We would definately stay there again [...]
Traveler type: Couples
We took the bus to the malls for only 50 cents one way verses $10.00 for a taxi. It was perfectly safe and we went to our exact destination. Well worth the savings.
Score
5 out of 5
Nice Hotel
Olguis Oct 11, 2009
The hotel is nice, the food good, the rooms are ok but don't have internet and is very uncomforted because if you need to ... connect to internet you have to go to the lobby. The gym doesn't have weights only machines and is very noise, the music is so laud. The swimming pools are beautiful but the hotel has only one quiet but has a big inconvenient in the afternoon doesn't get sun, the rest of the pools are noisy, music very laud and many games. .
Traveler type: Couples
Score
4 out of 5
Riu Cancun
Kaye Oct 10, 2009
The RIU Cancun is in a perfect location in the Cancun Hotel Zone. It is convenient to everything. The staff was very ... friendly and attentive. They did their best to keep the Resort spotless. The buffet had a large selection and it was impossible to not find something that you liked to eat. The pool selection was awesome. They had one for everyone's taste (quiet, activity, children, swim up bar, etc.) There was also tons of loungers at the beach. It would have been a perfect stay if they had drink service at the pools and beach. The Orbitz rep on site was very helpful with scheduling tours. We toured Chichen Itza and it was an interesting tour. The only two issues with the tour was the three hour drive to get there and the hassle from the vendors trying to sell their wares during the guided tour. No one can help the three hour drive but the vendors at the site should not be allowed to interupt the guided tour because you cannot properly listen to the historical information provided by the guide due to the constant and insistent interuptions by the vendors. They should patiently wait for the tourist to come by their areas during the free exploration time that is provided after the guided tour.
Traveler type: Family
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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Sort tips by: most recent | distance from hotel
you can get cheaper rates on day trips in the malls outside of the hotels.
--Langal Family, Wisconsin Nov 23, 2009
plenty of shopping close by
--mark, Columbia, IL Nov 22, 2009
CoCo Bongos
--Slush, Moore, OK Nov 15, 2009
We chose to take the bus to Market 28 (7.5 pesos for one each way). Be prepared to bargain with vendors. Also went to outside mall in middle of hotel zone. [...]
--D & L, MISSOURI Nov 1, 2009
The shows were entertaining.
--Kimmi, Lincoln Nebraska Oct 31, 2009
Don Juan is the only restaurant that does not require a reservation. If you want to try the three speciaty restaurants, you need to make a reservation as early as possible. Kawachi is the least popular one and you can get the same day reservation. For the other two, you need to make reservation at least one day in advance.
--Nepenthe, San Diego, CA Oct 26, 2009
shopping across the street at the mall very good.
--antionette, dallas, tx Oct 22, 2009
The buffet had different food everynight. Try it all! it was great.
--Kan in Cancun, Indiana Oct 19, 2009
a very short walk from the best night spots in Cancun!
--Oscar, Ft Lauderdale, FL Oct 15, 2009
We took the bus to the malls for only 50 cents one way verses $10.00 for a taxi. It was perfectly safe and we went to our exact destination. Well worth the savings.
--long overdue vacationer, Oklahoma City, OK Oct 11, 2009
GREAT location for the beach and night life just about a 5 minute walk.
--love to travel, San Antonio, TX Oct 5, 2009
Got to check out the bar hop excursion that ends at Coco Bongo
--Traveling Chick, Boston Oct 4, 2009
there are many shops within a short walk.
--john from indiana, Fort Wayne,Indiana Oct 4, 2009
All the clubs are within a short walk from the hotel. Go out with the hotel staff for $40-$60/night which includes cover and drinks and a "VIP" area. Not a drinker... just go to the club area and there will not be a shortage of people trying to sell you wristbands to get you in. You might be able to bargain them down. Also free Wi-Fi across the street at the local Starbucks if you have your laptop. It's expensive at the hotel.
--MJ, North Carolina Sep 30, 2009
Coco Bongo is a short walk from hotel. Many malls nearby, 2 across street from hotel.
--Funluvin, Silvis, IL Sep 27, 2009
Shopping mall and stores are just across the street.
--Chillin' in Cancun, Los Angeles Sep 19, 2009
Take the buses! For $0.50 (US) each person each way, the bus will take you anywhere you need to go that's outside of walking distance. Just tell the bus driver (in your best accent-haha) where you need to be dropped off.
--firsttimecancuner, Chicago, IL Sep 16, 2009
Go to M8 for Mercado 28 fot good finds
--Super, NY, NY Sep 13, 2009
There are two shopoing malls within a five to ten minute walk. Very convienient!
--Rick and Maria, Southern Ohio Sep 12, 2009
Bus is the way to go, very costs effective.
--Mike, Chicago, IL Sep 8, 2009
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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
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CST 2063530-50;
Hawaii TAR-5627;
Iowa 644;
Nevada 2003-0387;
Washington 602-102-724
