$352 Avg/night
Rate and special offer based on Check-in: Mar 6, 2015 Check-out: Mar 9, 2015

Riu Cancun All Inclusive

4 stars
View map of Kukulcan Blvd. L-5, Cancun, 77500

Hotel Overview

Reviewer score
4.0
out of 5
695 reviews
love it

i love the place and will definitely be back to this hotel. See full review

  • Yuly g.
  • Feb 19, 2015
Awesome Honeymoon!

This hotel was VERY clean! All the staff was very friendly and helpful. I was very pleased with our... See full review

  • Megan D.
  • Feb 19, 2015
Modern, all-inclusive Cancun resort with disco and kids playground

The Riu Cancun is situated on the postcard-worthy, white sand beaches of the transparent, turquoise Caribbean Sea. The all-inclusive Yucatan peninsula resort caters to families and honeymooners with a disco, 24-hour sports bar, mini-club and playground for kids. There's also a spa, salon and sports and activities program for children and adults. Outdoor relaxation options include a terrace solarium shaded by umbrellas, a stretch of white sand beach and four pools -- one catering specifically to tots. A fitness center, sauna and Jacuzzi are added amenities.

Highlights
  • Organized sports and activities for children and adults
  • Beachfront location with four pools, one geared toward kids
  • Entertainment that includes themed shows, a nightclub and 24-hour sports bar
  • On-site spa and gym with sauna and Jacuzzi
Rooms

Rooms have marble floors and marble baths and are decorated in a contemporary Mexican style. Each of the 569 guest rooms has a king or two double beds, and some feature ocean views. Amenities include air conditioning, satellite TV, mini bar and liquor dispenser, in-room safe and balcony or terrace. Wireless Internet access is available (fees may apply). Suites offer a separate living room.

Features

The resort is located seven miles from downtown Cancun. The all-inclusive resort has manicured, tropical gardens, four pools -- one with a swim-up bar -- and direct beach access. Nightly entertainment, a tennis court and numerous on-site dining options give guests reasons to linger. The resort's close proximity to area nightlife proves a tempting diversion. Rooms with mini bars and private balconies or terraces offer a respite. A 24-hour sports bar is perfect for unwinding anytime.

Transportation
  • Cancun International Airport (12 mi/19.3 km)
Attractions
  • Plaza Caracol shopping center (across the street)
  • Playa Chac Mool (1.2 mi/ 1.9 km)
  • Manchones Reef (2.4 mi/ 3.8 mi)
  • Puerto Morelos (2.5 mi/ 4 km)
Business
  • Meeting facilities for up to 250
  • Complimentary Internet service in the lobby and meeting rooms
Policies and fees

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Riu Cancun All Inclusive Rooms

Suite Ocean View
Air conditioning, ceiling fan, 1 king size bed, living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat screen TV, in-room safe, iron and ironing board. Bathroom equipped with shower, double-sink, separate hydro-massage bathtube, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean view.
Standard Room
Guest room include two double beds or one king bed with air conditioning, ceiling fan, satellite and local TV, flat Television, direct dial phone, minibar and liquor dispenser (restockable), personal safe, balcony or terrace, bathrooms with hair dryer and amenities kit, 110 v, telephone, radio alarm clock, Iron and ironing table.
Junior Suite
Guest room include two double beds or one king size bed, ocean view, separate living room area, air conditioning, ceiling fan, satellite and local TV, flat televison, direct dial phone, minibar and liquor dispenser (restock able), personal safe, balcony or terrace, bathrooms with hair dryer and amenities kit, 110 v, telephone, radio alarm clock, Iron and ironing table.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
General
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Barber/Beauty shop
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible parking

Nearby points of interest

  • Museo Maya de Cancun: 0.8 mi
  • El Rey Ruins: 2 mi
  • Interactive Aquarium: 2.1 mi
  • Playa Tortugas: 2.9 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 4.9 mi
  • Avenida Tulum: 5.2 mi
  • Playa Delfines: 5.4 mi
  • Wet'n Wild Cancun: 7.6 mi
  • Dolphinaris Cancun: 8 mi
  • Riviera Cancun Golf: 9.5 mi

Meeting facilities

Meeting Info
Meeting facilities for groups up to 120 persons Meeting facilities for groups up to 120 persons Free wireless Internet access (Lobby area and meeting rooms)

Dining

La Fiesta
Enjoy your favorite drink in this theater. Open at 6 PM. Lounge bar with delicious cocktails
La Mision bar
Serves refreshing beverages in the pool and beach areas.
La Punta
Interior Lobby bar and El Faro exterior lobby bar.
Kawachi
A la carte Japanese dinner restaurant with black furniture, white place mats, light-colored wood paneling. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Don Juan
Try our dishes in the main restaurant with international cuisine buffet style for lunch and dinner. Casual, air-conditioned dining room and open-air terrace.Non smoking sections available. Theme dinners served twice a week. Reservation is required
La Mision
Open-air Buffet snack bar restaurant during the day with views of the Caribbean Sea. Steakhouse and Mediterranean cuisine at night. After dinner, late night snacks. Reservation is required
Wet & Drinking Bar
Swim up bar with delicious cocktails and tropical drinks.
Pacha Disco
Dance and fun in this place with a great atmosphere.
Sports Bar
Open 24 hours for snacks and microwave-oven sandwiches. Sports on TVs. Coin-operated pool tables and video games. Computers with high-speed Internet connections (additional charge)

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (695)

Ratings and reviews for Riu Cancun All Inclusive

Overall score

4 / 5
5.01.0
695 out of 695
Amenities:
4.1
Cleanliness:
4.3
Hotel staff:
4.4
Comfort:
3.7
Location:
4.6
Value:
4.2

85% would recommend to a friend.

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Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
Yuly g.
Business
Roanoke
Feb 19, 2015

love it

i love the place and will definitely be back to this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
Megan D.
Business
macomb
Feb 19, 2015

Awesome Honeymoon!

This hotel was VERY clean! All the staff was very friendly and helpful. I was very pleased with our choice to stay here. Our food was always good and warm. They were always cleaning. The theater had fun performances at night that were a lot of fun to watch. Lots of pools and beach access. Overall a very nice place to stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
Drew A.
Business
Atlanta
Feb 19, 2015

Couple Getaway

Very good hotel. Walking distance to all clubs and bars. Right across the street from malls and new supermarket that sells alcohol for very cheap. Our only issue is the pool area. After 2 the main pool area is gloomy with no sun due to the height of the building.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
therese s.
Business
N/A
Feb 18, 2015

Great long weekend get away

Loved it! Weather water people location. Food was good. Late night snack average if you like micro waves(not so good) or nachos(num)! Did not get free jewelry either no one knew what it was. Maya gray bus made use go back 4 hours before departure people confused on cancun time zone change. Staff though so kind and friendly yes I will go back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
John F.
Business
N/A
Feb 16, 2015

Great trip with friends

Great location, within walking distance to many different types of shopping. Very up to date after recent remodel. Food was great and there was plenty of bars to grab a drink.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
Italy Kate
Business
West Haven
Feb 14, 2015

Excellent!

This hotel was beautiful. Loved the staff and welcome drink. Pools were always cold but refreshing. The beach was absolutely beautiful. We never had to leave the hotel but it was nice that there was a mall right across the street. Would love to go back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
Adriann W.
Business
longview
Feb 14, 2015

Medical retreat

Rui was a nice place to stay while receiving medical treatment in Cancun. My only complaint is that all of the restaurants seem to serve the same food as the buffet just in a slightly different atmosphere. This got old very quickly seeing as we had planned to stay within the hotel for all 17nights!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

3
5.01.0
Kari B.
Business
N/A
Jan 25, 2015

Riu Cancun

The staff at this hotel were all very nice and the cleanliness of the hotel was exceptional. A few things that we didn't like: 1. We had to walk outside and through the pool area to get to our room, 2. The bed was considered a king, however, it was actually two double beds pushed together which wasn't very romantic for honeymooners, 3. We could not adjust the temperature of the room, 4. We could not see over our balcony because we were on the 2nd floor, 5. We were over the theater and it was extremely loud at night, 6. The food was terrible and my husband got food poisoning. The location was convenient with shopping and a grocery store across the street and the ferry dock was within walking distance. The hotel was extremely busy and it was difficult to find a lawn chair if you got up and around after 8 AM.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
Bobby M.
Business
N/A
Jan 24, 2015

awsome family trip

ITs the only hotel I will stay at because of the great staff and the food in the hotel was great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
Bre.
Business
Lansing
Jan 21, 2015

spring break

Riu Cancun was a great hotel! The staff was very friendly and the location was perfect and the food was decent for being an all-inclusive resort! I will definitely be returning!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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