$247 Avg/night
Rate and special offer based on Check-in: Jun 25, 2015 Check-out: Jun 27, 2015

Riu Cancun All Inclusive

4 stars
View map of Kukulcan Blvd. L-5, Cancun, 77500

Hotel Overview

Reviewer score
4.0
out of 5
764 reviews
Vacation

Very nice resort. Excellent food. Very friendly staff. See full review

  • Annwm
  • May 19, 2015
Nice hotel and good value

The hotel was great. Common areas like lobby, bars, pool, etc. were clean and well maintained.The... See full review

  • DSDR
  • Apr 7, 2015
The contemporary beachfront Resort is set in an excellent location just a few steps to nightlife, shopping and restaurants and with one of the best beaches in the area. Ideal for families and honeymooners.

569 tastefully-decorated guestrooms boast unparalleled views of the Caribbean Sea, and are complete with unique amenities such as a mini-bar and liquor dispenser. Discover distinctive dining at several fine restaurants and bars that will satisfy the most demanding palates. There's no limit to the fun thanks to a dynamic choice of activities and entertainment options, including a popular sports bar, night club and theatre with Riu's famous theme shows.

Guestrooms with central air conditioning and ceiling fan, telephone, mini bar, liquor dispenser, in room safe, satellite TV, balcony or terrace with ocean view and bathroom with hair dryer. Suites additionally with adjoining living room available.

Hotel Amenities:
-4 swimming pools(one for children)
-5 Bars
-Complimentary gym, sauna and Jacuzzi
-Beauty salon and massages (additional charge)
-Gift shop
-Disco
-2 conference rooms
-Terrace-solarium and sun umbrellas and towels by the pool area and on the beautiful sandy beach.
-Mini-club and children's playground.
-Renova Spa with a variety of treatments, beauty salon, hairdresser and massages (additional charge)
-Kiosk
-Internet access (additional charge)
-Wireless LAN zone (additional charge)
-Sports, activities & entertainment program for children ages 4 to 12, 7 days a week
-Daily activities for adults, 6 days a week
-24 hours sports bar

Minimum Age: At least one person of 21 years old in every room.

The Hotel reserves the right of admission and therefore we may not allow any room in which all guests are younger than 21 years.

This situation can have serious consequences and should be avoided at any cost. ***No Student groups under 21 years or "Spring Breakers" are accepted all year round***

Maximum Occupancy: In all RIU hotels and room categories (unless specified otherwise) the maximum occupancies are 4 bodies in room, 3 Adults + 1 Child or 2 Adults + 2 Children. Four adults are not permitted. All bodies in room will fit on existing bedding, any special request remains upon availability. Children & and third adult will sleep in existing bedding.

Discounts : Children under 2 years stay & eat free. Their age must be specified in the Booking.

Honeymooners: Will receive a surprise gift in their room upon arrival. Certificate of Marriage will be required upon arrival.

Special requests : Any special request such as extra beds, rollaways , cribs, room next door , remains upon availability of the hotel . Guests will be informed at check in.

***Guests have 90 min/day free WiFi-connection in the lobby.
***WiFi throughout the whole hotel, at cost

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Riu Cancun All Inclusive Rooms

Suite Ocean View
Air conditioning, ceiling fan, 1 king size bed, living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat screen TV, in-room safe, iron and ironing board. Bathroom equipped with shower, double-sink, separate hydro-massage bathtube, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean view.
Standard Room
Guest room include two double beds or one king bed with air conditioning, ceiling fan, satellite and local TV, flat Television, direct dial phone, minibar and liquor dispenser (restockable), personal safe, balcony or terrace, bathrooms with hair dryer and amenities kit, 110 v, telephone, radio alarm clock, Iron and ironing table.
Junior Suite
Guest room include two double beds or one king size bed, ocean view, separate living room area, air conditioning, ceiling fan, satellite and local TV, flat televison, direct dial phone, minibar and liquor dispenser (restock able), personal safe, balcony or terrace, bathrooms with hair dryer and amenities kit, 110 v, telephone, radio alarm clock, Iron and ironing table.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
General
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Barber/Beauty shop
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible parking

Nearby points of interest

  • Museo Maya de Cancun: 0.8 mi
  • El Rey Ruins: 2 mi
  • Interactive Aquarium: 2.1 mi
  • Playa Tortugas: 2.9 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 4.9 mi
  • Avenida Tulum: 5.2 mi
  • Playa Delfines: 5.4 mi
  • Wet'n Wild Cancun: 7.6 mi
  • Dolphinaris Cancun: 8 mi
  • Riviera Cancun Golf: 9.5 mi

Dining

La Fiesta
Enjoy your favorite drink in this theater. Open at 6 PM. Lounge bar with delicious cocktails
La Mision bar
Serves refreshing beverages in the pool and beach areas.
La Punta
Interior Lobby bar and El Faro exterior lobby bar.
Kawachi
A la carte Japanese dinner restaurant with black furniture, white place mats, light-colored wood paneling. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Don Juan
Try our dishes in the main restaurant with international cuisine buffet style for lunch and dinner. Casual, air-conditioned dining room and open-air terrace.Non smoking sections available. Theme dinners served twice a week. Reservation is required
La Mision
Open-air Buffet snack bar restaurant during the day with views of the Caribbean Sea. Steakhouse and Mediterranean cuisine at night. After dinner, late night snacks. Reservation is required
Wet & Drinking Bar
Swim up bar with delicious cocktails and tropical drinks.
Pacha Disco
Dance and fun in this place with a great atmosphere.
Sports Bar
Open 24 hours for snacks and microwave-oven sandwiches. Sports on TVs. Coin-operated pool tables and video games. Computers with high-speed Internet connections (additional charge)

Meeting facilities

Meeting Info
Meeting facilities for groups up to 120 persons Meeting facilities for groups up to 120 persons Free wireless Internet access (Lobby area and meeting rooms)

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Riu Cancun All Inclusive

Overall score

4 / 5
5.01.0
207 out of 764
Amenities:
4.1
Cleanliness:
4.3
Hotel staff:
4.4
Comfort:
3.6
Location:
4.6
Value:
4.2

88% would recommend to a friend.

Sort by:
Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
DSDR
Business
N/A
Apr 7, 2015

Nice hotel and good value

The hotel was great. Common areas like lobby, bars, pool, etc. were clean and well maintained.The service was excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
Nadia G.
Business
Staten Island
Mar 19, 2015

Good experience

We stayed in this hotel (5th) fifth time. Last time was after hotel's renovation. To be honest, contemporary style is not my favorite, specially i liked much better old classic style. Coffe in lobby the best in the world!!! Food was good to me, but my husband got tired of present variety. Room was good, clean, service excelent. Just was accident with broken refregerator, was very hard to get somebody to fix that problem, same problem occured with room safe. Beach is gorgeous, sweeming pools a little bit crowded, specially bar. But i would like people to stay in this hotel: location and beach are the best.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
Eva...
Business
Garden City
Mar 13, 2015

The best

Clean good food the best family resort ever..great overall

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
Bobby M.
Business
N/A
Jan 24, 2015

awsome family trip

ITs the only hotel I will stay at because of the great staff and the food in the hotel was great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
Robert C.
Business
N/A
Dec 30, 2014

Christmas getaway

First, if you are traveling to Mexico for a great room, choose a new destination without beautiful beaches and warm weather. The rooms are fine - updated and modern and very clean, but not big and luxurious. This location is excellent with beaches as eclectic as the sunbathers you'll find on them - from picturesque and rocky to smooth and silky, the wide expanse of beach available within the resort "walls" is very fulfilling. This was a family trip and the resort, while not specifically family oriented, does a nice job of being very kid friendly by delivering daytime activities and nightly kid shows just before "bedtime". We had a few issues that were frustrating, but despite them, I cannot leave anything less than high marks for the resort. The food was good and the drinks plenty. If you're a cocktail lover, you will love the in room bar and the wide range of drinks at the ample bars. If youre a beer lover, well, just deal with the fact you will drink one brand of Mexican lager for a week. The three pools range from quiet cove to party central so if you want to kick back with grandma or party with Pedro, you're covered.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Plenty do within walking distance, but a short bus ride to huge shopping complex or downtown shops also available.

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
knicknet
Business
new york
Oct 22, 2014

vaca

My stay was great but there were a couples of things that could be improved as follows No clock in the room No real juice (seemed powdered) Room service kept rearranging the room from our liking by removing the blankets and pushing the beds together.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
joyk
Business
Seattle, WA
Aug 25, 2014

Great Resort

The resort was great. The staff was friendly, the rooms were very clean. Great location!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
By the sea
Business
BC, Canada.
Aug 18, 2014

Clean, comfortable, and fun

When I checked the reviews of this hotel, the only concern was the old facilities. This hotel finished its renovation this year, and everything was very good. It has fantastic location, very nice and wide private beach, aqua sports support team, and excellent staff. Very good place to relax.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

You can reserve dinner restaurants from 8:00 AM with two days delay. It means if you arrive on Monday, you can reserve a dinner on Wednesday.

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Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
Leeman
Business
Astoria ny
Aug 12, 2014

The riu cancun was unbelievable

Food was great had rice and beans and great variety and loved the fried chicken great cosmetics for new renovation but I like it the old way been going ther for 10 years a lot of great memories back then now more commercial they do a marvelous job accommodating lots of people.stay away from pool were everybody's drunk but respectful.entertainment come on guys for long weekend could of been improved not bad but miss the connection with staff from old entertainment but good

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Haggle a little bit people to full able to give up money

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
StephSparklesKim
Business
New York, New York
Aug 9, 2014

family vacay

Hotel was great. Pools were never too crowded and food was great. The elevators were annoying and half of them never worked. But overall we had a great time at the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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