$226 Avg/night
Rate and special offer based on Check-in: Dec 10, 2014 Check-out: Dec 13, 2014

Riu Cancun All Inclusive

4 stars
Kukulcan Blvd. L-5, Cancun, 77500
Hotel Overview
Reviewer score
4.0
out of 5
680 reviews
Just Right

Good job Riu, again. Enjoyed another Riu resort before and this one did just as well. Look forward... See full review

  • Anonymous
  • Nov 18, 2014
Fantastic getaway

The hotel is beautiful, it's gorgeous inside and out. Their staff is very friendly, they have an... See full review

  • Pink Lee
  • Sep 20, 2014
Modern, all-inclusive Cancun resort with disco and kids playground

The Riu Cancun is situated on the postcard-worthy, white sand beaches of the transparent, turquoise Caribbean Sea. The all-inclusive Yucatan peninsula resort caters to families and honeymooners with a disco, 24-hour sports bar, mini-club and playground for kids. There's also a spa, salon and sports and activities program for children and adults. Outdoor relaxation options include a terrace solarium shaded by umbrellas, a stretch of white sand beach and four pools -- one catering specifically to tots. A fitness center, sauna and Jacuzzi are added amenities.

Highlights
  • Organized sports and activities for children and adults
  • Beachfront location with four pools, one geared toward kids
  • Entertainment that includes themed shows, a nightclub and 24-hour sports bar
  • On-site spa and gym with sauna and Jacuzzi
Rooms

Rooms have marble floors and marble baths and are decorated in a contemporary Mexican style. Each of the 569 guest rooms has a king or two double beds, and some feature ocean views. Amenities include air conditioning, satellite TV, mini bar and liquor dispenser, in-room safe and balcony or terrace. Wireless Internet access is available (fees may apply). Suites offer a separate living room.

Features

The resort is located seven miles from downtown Cancun. The all-inclusive resort has manicured, tropical gardens, four pools -- one with a swim-up bar -- and direct beach access. Nightly entertainment, a tennis court and numerous on-site dining options give guests reasons to linger. The resort's close proximity to area nightlife proves a tempting diversion. Rooms with mini bars and private balconies or terraces offer a respite. A 24-hour sports bar is perfect for unwinding anytime.

Transportation
  • Cancun International Airport (12 mi/19.3 km)
Attractions
  • Plaza Caracol shopping center (across the street)
  • Playa Chac Mool (1.2 mi/ 1.9 km)
  • Manchones Reef (2.4 mi/ 3.8 mi)
  • Puerto Morelos (2.5 mi/ 4 km)
Business
  • Meeting facilities for up to 250
  • Complimentary Internet service in the lobby and meeting rooms
Policies and fees

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

21.1368 -86.7484
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport - 12 Miles
Area description
Right in front of Plaza Caracol Mall, one block from the Cancun Convention Center & 5 minutes walking from the discotheques zone.

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Riu Cancun All Inclusive Rooms

Suite Ocean View
Air conditioning, ceiling fan, 1 king size bed, living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat screen TV, in-room safe, iron and ironing board. Bathroom equipped with shower, double-sink, separate hydro-massage bathtube, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean view.
Standard Room
Guest room include two double beds or one king bed with air conditioning, ceiling fan, satellite and local TV, flat Television, direct dial phone, minibar and liquor dispenser (restockable), personal safe, balcony or terrace, bathrooms with hair dryer and amenities kit, 110 v, telephone, radio alarm clock, Iron and ironing table.
Junior Suite
Guest room include two double beds or one king size bed, ocean view, separate living room area, air conditioning, ceiling fan, satellite and local TV, flat televison, direct dial phone, minibar and liquor dispenser (restock able), personal safe, balcony or terrace, bathrooms with hair dryer and amenities kit, 110 v, telephone, radio alarm clock, Iron and ironing table.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
General
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Barber/Beauty shop
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible parking

Nearby points of interest

  • Museo Maya de Cancun: 0.8 mi
  • El Rey Ruins: 2 mi
  • Interactive Aquarium: 2.1 mi
  • Playa Tortugas: 2.9 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 4.9 mi
  • Avenida Tulum: 5.2 mi
  • Playa Delfines: 5.4 mi
  • Wet'n Wild Cancun: 7.6 mi
  • Dolphinaris Cancun: 8 mi
  • Riviera Cancun Golf: 9.5 mi

Meeting facilities

Meeting Info
Meeting facilities for groups up to 120 persons Meeting facilities for groups up to 120 persons Free wireless Internet access (Lobby area and meeting rooms)

Dining

La Fiesta
Enjoy your favorite drink in this theater. Open at 6 PM. Lounge bar with delicious cocktails
La Mision bar
Serves refreshing beverages in the pool and beach areas.
La Punta
Interior Lobby bar and El Faro exterior lobby bar.
Kawachi
A la carte Japanese dinner restaurant with black furniture, white place mats, light-colored wood paneling. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Don Juan
Try our dishes in the main restaurant with international cuisine buffet style for lunch and dinner. Casual, air-conditioned dining room and open-air terrace.Non smoking sections available. Theme dinners served twice a week. Reservation is required
La Mision
Open-air Buffet snack bar restaurant during the day with views of the Caribbean Sea. Steakhouse and Mediterranean cuisine at night. After dinner, late night snacks. Reservation is required
Wet & Drinking Bar
Swim up bar with delicious cocktails and tropical drinks.
Pacha Disco
Dance and fun in this place with a great atmosphere.
Sports Bar
Open 24 hours for snacks and microwave-oven sandwiches. Sports on TVs. Coin-operated pool tables and video games. Computers with high-speed Internet connections (additional charge)

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (680)

Ratings and reviews for Riu Cancun All Inclusive

Overall score

4 / 5
5.01.0
680 out of 680
Amenities:
4.1
Room cleanliness:
4.3
Hotel staff:
4.4
Room comfort:
3.7
Location:
4.6
Value:
4.2

85% would recommend to a friend.

Sort by:
Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Dumfries, *
Sep 3, 2008

My review of Riu Cancun All Inclusive

Very nice hotel. Mattresses were very hard. The alcohol was extremely weak. The food was excellent. All in all would like to return to this hotel on our next visit to Cancun

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Is a very short walk to the shopping / resturant areas.

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Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
San Antonio, *
Sep 3, 2008

Very Friendly

RUI Cancun was very comfortable. I stayed at other all inclusives but I enjoyed this one better. It had nice pools and the staff was great. This hotel is close to the nighlife. The rooms were great. They were bigger then others I stayed at.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

The main strip of clubs is in walking distance such as CocoBongo.

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Coppell
Sep 1, 2008

Good and bad

The service and staff for the most part were great! Elevators had problems and there were always long lines to use them. A group of people were stuck in one for a couple of hours. Also there is no air conditioning in the elevators. Water pressure kept coming and going and on 3 separate days there was not water at all in our room for hours at a time. We had to go to the lobby to us the toilet. As mentioned the staff, especially in the restaurants were friendly and helpful. The shows were very good. If they would keep the maintenance up it would have been a 10 in my book.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
USA
Aug 31, 2008

Great vacation

The hotel and their staff was great. The food choices and activities exceeded our expectation. Also they have a very nice swim up bar however try to limit you're self to the morning. The water becomes less then clean however the problem is resolved every night. This is a swim up bar problem not a hotel problem. I had a great time. The only negative is you should make sure you get a lower floor because the A/C is not adequate on rooms over the 6th floor.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Huntley
Aug 31, 2008

Great service.

I love staying here because they make you feel at home. This is my 4th time here and the serivice is always great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Shopping mall across the street.

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Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Secaucus
Aug 29, 2008

good for family and adults

The hotel is well situated in reference to the Strip in Cancun. The grounds were very clean and neat. the pools are well located in proximity to the beach. the water could have been a little clearer. The rooms were always cleaned on time. They were spacious and comfortable. the mattress is hard but you can ask for a comfort matt to lay over it. the food at the sit-down restaurants was OK. The buffet at the air conditioned restaurant was very good. The steakhouse at the rear of the outside restaurant was excellent. the shows were very good. The dancers are very professional. I would definitely return again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Not Applicable

If you like to dance and want to avoid the hassles of getting into a club and finding a table, come to the lobby at 10:45pm. The recreation staff will take you to one of the best clubs for about $45.00. This includes access to the club, transportation to and from in a private bus, and open bar within the VIP area.

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Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
USA
Aug 25, 2008

The staff were great from the front office to the maintenance people, love it

The staff were great!!! very friendly, kept hotel very clean at all times. My room had an excellent view, we arrived 3 hours before check in time but yet they accomodate us right away. Pool were maintained clean at all times, easy access to the beach, the buffet were excellent and the specialty restaurant (Japanese) was the best!!! My best vacation ever

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Walking distance to shopping area, dining and nightlife.

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Thank you for your feedback!
Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Lebanon, *
Aug 7, 2008

Family Friendly

This is a very active hotel. We spent most of our time on the beach where it was more quite.The beach was clean and large. The only down fall was they did not deliver drinks to the beach. You had to walk to the bar by one of the pools. But it wasnt that far away.One down fall is that it looked like people just peeded in the bar pool. Our check in went great and the room was so nice. It had plenty of space and it was always kept up with drinks and towels.I recommend this hotel. It was in a great location with friendly ppl.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short drive from hotel

Learn the bus route. The buses on one side of the street only go on that side. Very confusing. But once you get the hang of it, its ok.

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Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
USA
Aug 6, 2008

Great Place to Stay

From the moment we walked in to the hotel the staff was great. The room was very clean and nice; we had a room with a view to the ocean. The food was fantastic, there was a variety of food everyday, it was fresh, and my wife and I gained 5 pounds each. I highly recommend this hotel. The only drawback is we had to get out really early to get pool side chair for the day. Staff needs to clear towels on unused pool chairs so everyone can used them. In conclusion I would still stay here again. Great fun!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

The hotel was walking distance to outside bars, restaurants and clubs.

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Thank you for your feedback!
Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
USA
Aug 2, 2008

Great party and family friendly resort

The hotel staff was excellent and service was second to none. There were plenty of activities day and night. The beach was outstanding, though you have to get there early to get a beach chair. Plenty of water activities both in the pool and at sea. We did parasailing, snorkling, banana boating, kayaking, beach volleyball, soccer, etc. The food was very good and you had a huge seletion to choose from. Every night they had a special theme with food typical for that theme. It was like being on a cruise but on land. This hotel is within walking distance from the night club and shopping areas. The only negative was the room comfort. Even though the rooms are clean and fully stocked, the beds are very hard and the AC seemed not to cool enough, especially in the suumer time. But overall, it was a great vacation and I highly recommend this resort.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Shopping and night clubs within walking distance.

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