$226 Avg/night
Rate and special offer based on Check-in: Dec 10, 2014 Check-out: Dec 13, 2014

Riu Cancun All Inclusive

4 stars
Kukulcan Blvd. L-5, Cancun, 77500
Hotel Overview
Reviewer score
4.0
out of 5
680 reviews
Just Right

Good job Riu, again. Enjoyed another Riu resort before and this one did just as well. Look forward... See full review

  • Anonymous
  • Nov 18, 2014
Fantastic getaway

The hotel is beautiful, it's gorgeous inside and out. Their staff is very friendly, they have an... See full review

  • Pink Lee
  • Sep 20, 2014
Modern, all-inclusive Cancun resort with disco and kids playground

The Riu Cancun is situated on the postcard-worthy, white sand beaches of the transparent, turquoise Caribbean Sea. The all-inclusive Yucatan peninsula resort caters to families and honeymooners with a disco, 24-hour sports bar, mini-club and playground for kids. There's also a spa, salon and sports and activities program for children and adults. Outdoor relaxation options include a terrace solarium shaded by umbrellas, a stretch of white sand beach and four pools -- one catering specifically to tots. A fitness center, sauna and Jacuzzi are added amenities.

Highlights
  • Organized sports and activities for children and adults
  • Beachfront location with four pools, one geared toward kids
  • Entertainment that includes themed shows, a nightclub and 24-hour sports bar
  • On-site spa and gym with sauna and Jacuzzi
Rooms

Rooms have marble floors and marble baths and are decorated in a contemporary Mexican style. Each of the 569 guest rooms has a king or two double beds, and some feature ocean views. Amenities include air conditioning, satellite TV, mini bar and liquor dispenser, in-room safe and balcony or terrace. Wireless Internet access is available (fees may apply). Suites offer a separate living room.

Features

The resort is located seven miles from downtown Cancun. The all-inclusive resort has manicured, tropical gardens, four pools -- one with a swim-up bar -- and direct beach access. Nightly entertainment, a tennis court and numerous on-site dining options give guests reasons to linger. The resort's close proximity to area nightlife proves a tempting diversion. Rooms with mini bars and private balconies or terraces offer a respite. A 24-hour sports bar is perfect for unwinding anytime.

Transportation
  • Cancun International Airport (12 mi/19.3 km)
Attractions
  • Plaza Caracol shopping center (across the street)
  • Playa Chac Mool (1.2 mi/ 1.9 km)
  • Manchones Reef (2.4 mi/ 3.8 mi)
  • Puerto Morelos (2.5 mi/ 4 km)
Business
  • Meeting facilities for up to 250
  • Complimentary Internet service in the lobby and meeting rooms
Policies and fees

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

21.1368 -86.7484
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport - 12 Miles
Area description
Right in front of Plaza Caracol Mall, one block from the Cancun Convention Center & 5 minutes walking from the discotheques zone.

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Riu Cancun All Inclusive Rooms

Suite Ocean View
Air conditioning, ceiling fan, 1 king size bed, living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat screen TV, in-room safe, iron and ironing board. Bathroom equipped with shower, double-sink, separate hydro-massage bathtube, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean view.
Standard Room
Guest room include two double beds or one king bed with air conditioning, ceiling fan, satellite and local TV, flat Television, direct dial phone, minibar and liquor dispenser (restockable), personal safe, balcony or terrace, bathrooms with hair dryer and amenities kit, 110 v, telephone, radio alarm clock, Iron and ironing table.
Junior Suite
Guest room include two double beds or one king size bed, ocean view, separate living room area, air conditioning, ceiling fan, satellite and local TV, flat televison, direct dial phone, minibar and liquor dispenser (restock able), personal safe, balcony or terrace, bathrooms with hair dryer and amenities kit, 110 v, telephone, radio alarm clock, Iron and ironing table.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
General
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Barber/Beauty shop
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible parking

Nearby points of interest

  • Museo Maya de Cancun: 0.8 mi
  • El Rey Ruins: 2 mi
  • Interactive Aquarium: 2.1 mi
  • Playa Tortugas: 2.9 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 4.9 mi
  • Avenida Tulum: 5.2 mi
  • Playa Delfines: 5.4 mi
  • Wet'n Wild Cancun: 7.6 mi
  • Dolphinaris Cancun: 8 mi
  • Riviera Cancun Golf: 9.5 mi

Dining

La Fiesta
Enjoy your favorite drink in this theater. Open at 6 PM. Lounge bar with delicious cocktails
La Mision bar
Serves refreshing beverages in the pool and beach areas.
La Punta
Interior Lobby bar and El Faro exterior lobby bar.
Kawachi
A la carte Japanese dinner restaurant with black furniture, white place mats, light-colored wood paneling. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Don Juan
Try our dishes in the main restaurant with international cuisine buffet style for lunch and dinner. Casual, air-conditioned dining room and open-air terrace.Non smoking sections available. Theme dinners served twice a week. Reservation is required
La Mision
Open-air Buffet snack bar restaurant during the day with views of the Caribbean Sea. Steakhouse and Mediterranean cuisine at night. After dinner, late night snacks. Reservation is required
Wet & Drinking Bar
Swim up bar with delicious cocktails and tropical drinks.
Pacha Disco
Dance and fun in this place with a great atmosphere.
Sports Bar
Open 24 hours for snacks and microwave-oven sandwiches. Sports on TVs. Coin-operated pool tables and video games. Computers with high-speed Internet connections (additional charge)

Meeting facilities

Meeting Info
Meeting facilities for groups up to 120 persons Meeting facilities for groups up to 120 persons Free wireless Internet access (Lobby area and meeting rooms)

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (680)

Ratings and reviews for Riu Cancun All Inclusive

Overall score

4 / 5
5.01.0
680 out of 680
Amenities:
4.1
Room cleanliness:
4.3
Hotel staff:
4.4
Room comfort:
3.7
Location:
4.6
Value:
4.2

85% would recommend to a friend.

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Review of Riu Cancun All Inclusive

Reviewer score

3
5.01.0
Northern Evergreen
Business
Vancouver Island
Mar 5, 2014

Nice....BUT

Great time with Most of the staff, very friendly and helpful. Rooms have a very nasty, mildew/mold smell. Asked for a King/Queen bed and got two doubles pulled together, made up separately. Changed rooms, 2 days in to our holiday. Room smell was better but the bed was like sleeping on plastic sheets.....even after putting the spare blanket under the sheet. All-inclusive - meals were very good overall. Swim up bar/pool - kids were all over and only occasionally did a employee make an attempt to have them removed to the other areas. Drinks.....if you like "Better" quality stock you are out of luck. Basic bar stock but better than the RIU Caribe, which we visited once. Snorkeling in front of property is OK, if not stirred up to much. Beautiful white sand beaches. Told that it was closing for renovations this summer.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Not Applicable

At the Hotel, you can just walk out and get a $35.00 (Per couple) taxi to the Airport.............HOWEVER, coming from the airport, the standard rate is $68.00 (Or use the shuttle service just before you leave the airport). It is $17.00 each, max 8 people and stops only at the resorts that driver has passengers for, runs every 10 - 15 minutes.

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
Mexico Vacation Lover
Business
Comox, B.C. Canada
Mar 4, 2014

WOW!! Loved the Riu Cancun!!

Staff so friendly, rooms are spotless and clean , Mimi bar stocked daily , Food is Great lots of variety !! This resort is close to shopping, We loved this Vacation and will return in the future !! Every room is Oceanview !! Just a perfect time , Lobby Bar by Reception makes the best Irish Coffee !!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Across from Riu Cancun is a shopping. mall

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
AB MB
Business
Milwaukee WI
Feb 28, 2014

Great late honeymoon

Me and my wife were on a late honeymoon and they upgraded us to a suite at no cost! Plenty of good food options and plenty of drinks. Decor and facilities were a bit dated but we were ok with that. Very good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Flea markets and shopping centers in walking distance.

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
Jojo Drago
Business
Raleigh, NC
Feb 27, 2014

Fun Girls vacay

The staff was very courteous and helpful. The food was very good and their display was very impressive. Rooms could use a little update, bedspreads very old and worn out looking All in all a great resort and I would return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
Johno142002
Business
St Paul,Mn
Feb 25, 2014

Could not say enough good about the Riu

We got upgraded to the Palace next one down. It was a very friendly, clean, fun place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
Riu Believer
Business
Riu Cancun
Feb 24, 2014

Amazing

All out amazing experience. Food, cleanliness, staff,location all A+. Able to take a safe, 10 minute walk to all of the night clubs. Beyond impressed with the selection of food through out the day. Staff couldn't have been better.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

3
5.01.0
driu
Business
kansas city mo
Feb 22, 2014

getaway

too much distance between rooms and coffee. would be nice to have coffee available on floors of rooms. lots of walking to get to a restaurant, a pool, lobby. nothing wrong with walking but too much distance between room and facilities. advertised a free excursion sun and wed and when I called to schedule found out it was sun and tues. a weekly list of events at hotel. food was good but another open seated buffet would be nice to avoid everyone in one room and open one at 5:00pm and the other at 6:30 is fine. customer service was good, friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

schedule reservations early

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
Say No To Timeshare
Business
USA
Feb 21, 2014

Great place

Great location. Right in the middle of the tourist zone. My wife and I have been to Cancun numerous times. This is the only resort we have gone to for a second time. Food is excellent. Resort gave us gifts, champagne and decorated our room to help us celebrate our wedding anniversary and both of our birthdays.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
Tony.h
Business
Boston,MA
Feb 20, 2014

old but renovated resort

old renovated hotel, the food is ok, but the same breakfast at the same restaurant. the other one open at 10am for breakfast. For dinner 3 good restaurants, but you need to have reservation, also the same food everyday. The activities team did good job, every night a different show.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

The aquarium

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Review of Riu Cancun All Inclusive

Reviewer score

3
5.01.0
girly traveler
Business
Toronto, Ontario
Feb 16, 2014

great location, food disappointing

The hotel was quite good. The location, view, and beach we fantastic. However a warning you loose the sun in all places in the hotel in the afternoon. We were there in February and by 3pm there was not a spot of sun left neither by the pools or on the beach. My main disappointment was the food. Both the restaurants were buffet and both served the exact same food, so there was little variety. But the food at the buffet was ok. Breakfast was by far the best meal. The a la carte restaurants were horrible. The Brazilian restaurant had the same salad bar and desert as the buffet. The meat was less then desirable. If you have ever had a decent steak you will regret your visit. The Japanese restaurant was also lacking. The only thing that tasted remotely correct was the pickled ginger. As I was so disappointed in the 2 restaurants listed above I did not venture to try the steak house.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Nightlife tip: Short walk from hotel

there are many clubs and bars close by excellent .

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