$251 Avg/night
Rate and special offer based on Check-in: Dec 11, 2014 Check-out: Dec 14, 2014

Riu Cancun All Inclusive

4 stars
Kukulcan Blvd. L-5, Cancun, 77500
Hotel Overview
Reviewer score
4.0
out of 5
679 reviews
Fantastic getaway

The hotel is beautiful, it's gorgeous inside and out. Their staff is very friendly, they have an... See full review

  • Pink Lee
  • Sep 20, 2014
Birthday Trip

My overall experience was excellent. I have been going there for a few years and I was really... See full review

  • Sportsgal
  • Sep 18, 2014
Modern, all-inclusive Cancun resort with disco and kids playground

The Riu Cancun is situated on the postcard-worthy, white sand beaches of the transparent, turquoise Caribbean Sea. The all-inclusive Yucatan peninsula resort caters to families and honeymooners with a disco, 24-hour sports bar, mini-club and playground for kids. There's also a spa, salon and sports and activities program for children and adults. Outdoor relaxation options include a terrace solarium shaded by umbrellas, a stretch of white sand beach and four pools -- one catering specifically to tots. A fitness center, sauna and Jacuzzi are added amenities.

Highlights
  • Organized sports and activities for children and adults
  • Beachfront location with four pools, one geared toward kids
  • Entertainment that includes themed shows, a nightclub and 24-hour sports bar
  • On-site spa and gym with sauna and Jacuzzi
Rooms

Rooms have marble floors and marble baths and are decorated in a contemporary Mexican style. Each of the 569 guest rooms has a king or two double beds, and some feature ocean views. Amenities include air conditioning, satellite TV, mini bar and liquor dispenser, in-room safe and balcony or terrace. Wireless Internet access is available (fees may apply). Suites offer a separate living room.

Features

The resort is located seven miles from downtown Cancun. The all-inclusive resort has manicured, tropical gardens, four pools -- one with a swim-up bar -- and direct beach access. Nightly entertainment, a tennis court and numerous on-site dining options give guests reasons to linger. The resort's close proximity to area nightlife proves a tempting diversion. Rooms with mini bars and private balconies or terraces offer a respite. A 24-hour sports bar is perfect for unwinding anytime.

Transportation
  • Cancun International Airport (12 mi/19.3 km)
Attractions
  • Plaza Caracol shopping center (across the street)
  • Playa Chac Mool (1.2 mi/ 1.9 km)
  • Manchones Reef (2.4 mi/ 3.8 mi)
  • Puerto Morelos (2.5 mi/ 4 km)
Business
  • Meeting facilities for up to 250
  • Complimentary Internet service in the lobby and meeting rooms
Policies and fees

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

21.1368 -86.7484
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport - 12 Miles
Area description
Right in front of Plaza Caracol Mall, one block from the Cancun Convention Center & 5 minutes walking from the discotheques zone.

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Riu Cancun All Inclusive Rooms

Suite Ocean View
Air conditioning, ceiling fan, 1 king size bed, living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat screen TV, in-room safe, iron and ironing board. Bathroom equipped with shower, double-sink, separate hydro-massage bathtube, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean view.
Standard Room
Guest room include two double beds or one king bed with air conditioning, ceiling fan, satellite and local TV, flat Television, direct dial phone, minibar and liquor dispenser (restockable), personal safe, balcony or terrace, bathrooms with hair dryer and amenities kit, 110 v, telephone, radio alarm clock, Iron and ironing table.
Junior Suite
Guest room include two double beds or one king size bed, ocean view, separate living room area, air conditioning, ceiling fan, satellite and local TV, flat televison, direct dial phone, minibar and liquor dispenser (restock able), personal safe, balcony or terrace, bathrooms with hair dryer and amenities kit, 110 v, telephone, radio alarm clock, Iron and ironing table.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
General
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Barber/Beauty shop
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible parking

Nearby points of interest

  • Museo Maya de Cancun: 0.8 mi
  • El Rey Ruins: 2 mi
  • Interactive Aquarium: 2.1 mi
  • Playa Tortugas: 2.9 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 4.9 mi
  • Avenida Tulum: 5.2 mi
  • Playa Delfines: 5.4 mi
  • Wet'n Wild Cancun: 7.6 mi
  • Dolphinaris Cancun: 8 mi
  • Riviera Cancun Golf: 9.5 mi

Dining

La Fiesta
Enjoy your favorite drink in this theater. Open at 6 PM. Lounge bar with delicious cocktails
La Mision bar
Serves refreshing beverages in the pool and beach areas.
La Punta
Interior Lobby bar and El Faro exterior lobby bar.
Kawachi
A la carte Japanese dinner restaurant with black furniture, white place mats, light-colored wood paneling. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Don Juan
Try our dishes in the main restaurant with international cuisine buffet style for lunch and dinner. Casual, air-conditioned dining room and open-air terrace.Non smoking sections available. Theme dinners served twice a week. Reservation is required
La Mision
Open-air Buffet snack bar restaurant during the day with views of the Caribbean Sea. Steakhouse and Mediterranean cuisine at night. After dinner, late night snacks. Reservation is required
Wet & Drinking Bar
Swim up bar with delicious cocktails and tropical drinks.
Pacha Disco
Dance and fun in this place with a great atmosphere.
Sports Bar
Open 24 hours for snacks and microwave-oven sandwiches. Sports on TVs. Coin-operated pool tables and video games. Computers with high-speed Internet connections (additional charge)

Meeting facilities

Meeting Info
Meeting facilities for groups up to 120 persons Meeting facilities for groups up to 120 persons Free wireless Internet access (Lobby area and meeting rooms)

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (679)

Ratings and reviews for Riu Cancun All Inclusive

Overall score

4 / 5
5.01.0
679 out of 679
Amenities:
4.1
Room cleanliness:
4.3
Hotel staff:
4.4
Room comfort:
3.7
Location:
4.6
Value:
4.2

85% would recommend to a friend.

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
bammett
Business
Canandaigua,New York
Apr 17, 2012

Great Family Vacation

Our stay at the Rui Cancun was amazing.Very clean and the food was incredible.The service was more than we expected, always being asked if we needed a drink. The main buffet resturant, Don Jaun, was all you needed,the staff were excellent!!!!! Daily poolside entertainment for the children and food and drinks from morning till night.We never seen one bug inside or out...Some reviews we read were on the negative side, I just can't imagine anyone not being satisfied here. Our kids are 17 and 21 and they had a blast...the nightly entertainment shows were great . I never made it to one because they begin at 9:45pm and I was bushed by then..the kids loved them. The pictures here on-line do no justice to this place....just beautiful!!!!! Early morning coffee is the only problem I had.....you can go to the sports bar and get it from a machine or they do have it set up in the lobby bar area also..fresh brewed!!!! great value for the dollar!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
Ky Girls
Business
Louisville, KY, USA
Apr 16, 2012

Beautiful beach and pools

Vacation with daughter for senior year trip; staff were wonderful and so accommodating; felt very safe; convenient to downtown

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
TiffC
Business
San Jose, California
Apr 16, 2012

Great Beach, Hotel, Food

This is my first visit to Cancun. I really enjoy the ocean view from my room. The beach is great! The pool, the restaurants, the location, the show at night, are all nice. The only complains I have is the front desk. They can be better organized and more supportive. Overall, I will definitely come back!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
Sophy
Business
Wisconsin, USA
Apr 16, 2012

Easter Vacation

The food was great! The rooms were clean! The pools were great! The activites were great! The beach was wonderful. Our family had a great time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Flea market short walk across street. Otherwise can take the bus for 1 peso to Market 28.

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Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
jettisound
Business
Boston, MA
Apr 15, 2012

Excellent vacation!

We had a wonderful time at Riu Cancun. Great food, good room, excellent service. Would recommend this hotel to everyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
silvina
Business
Virginia Beach, VA, USA
Apr 12, 2012

Family trip

Great value, lots of activities, excellent food and service

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Riu Cancun All Inclusive

Reviewer score

5
5.01.0
alpex
Business
NY
Apr 11, 2012

Fantastic family getaway

Great location, staff, amenities, sports activities. One note though: beware of the rooms that are actually parts of suites. They have a connecting door, and you can heat every noise from the neighbors. That's what we got but after comlaining were given an actual suite as a compensation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

3
5.01.0
Scott
Business
Charlotte, NC, USA
Apr 10, 2012

Great food, lousy beds.

The hotel was beautifully placed on a great beach. The staff were perfect: friendly, courteous and attentive. The food was very good at the general buffet, however, the special dining rooms failed to impress us. There are three "special dining options": a steakhouse, a Brazillian steakhouse and a Japanese steakhouse. We visited the first two and it was not worth t he hassle to get a reservation. (One has to arrange the dinners at least 24 to 48 hours in advance and it can only be done in person so that leaves your first "special dining" experience to the third day of your trip or perhaps the second if you are lucky.) Nevertheless, the meals there were not anything to write home about. In marked contrast, however, the general dining option was FANTASTIC and great for a family. Lots of variety and fresh vegetables and fruit. We had two rooms: the top of the line room and a above grade room for our kids. The beds were terrible: hard and uncomfortable. THe AC did not work sufficiently either in both of our rooms. Considering we did not spend much time in the rooms, this did not turn out to be such a problem, however. If one is considering booking excursions, check with your travel agent to look for discounts. The hotel adds a premium if you book through them. Overall, a fine place for a family vacation with pleasant staff folks to help you.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
1
Location:
3
Value:
3
Trip purpose:

Business

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Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
Big Poppie
Business
kentucky
Apr 9, 2012

Family Getaway

Overall rating an 8 on a scale from 0 - 10. The a/c was not working correctly, no coffee makers in the rooms and the bed was as hard as a brick with the feeling of every spring touching you. This is what dropped the rating from a perfect 10 to the 8. For a 5 star hotel these items need to be addressed!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Riu Cancun All Inclusive

Reviewer score

4
5.01.0
zck pb
Business
Montreal, QC, Canada
Apr 9, 2012

Good

good but not for the age 14-17, pool wonderful, beach short but beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

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