$224 Avg/night
Rate and special offer based on Check-in: Apr 10, 2015 Check-out: Apr 11, 2015

Park Royal Cancun - All Inclusive

3 stars
View map of Blvd Kukulcan KM 12.5, Hotel Zone, Cancun, 77500

Hotel Overview

Reviewer score
4.0
out of 5
217 reviews
Great staff..Enjoyable stay & location

Great staff..Enjoyable stay & location Every one is Friendly & helpful with all your needs...Small... See full review

  • Lou......
  • Mar 16, 2015
perfect place

Park royal deserve more then 4 stars on an official sites. See full review

  • lida 3940
  • Sep 10, 2014
Beachfront resort in Cancun featuring Mayan Ruins

Park Royal Cancun - All Inclusive is an ideal base for leisure travelers wanting a superb beach holiday in Cancun. This property features authentic Mayan Ruin on the premises and all-inclusive services such as unlimited meals and drinks, and daily activity programs for adults and kids like beach and pool volleyball. At Park Royal Cancun - All Inclusive, patrons enjoy a fresh buffet at La Veranda Restaurant, Mediterranean fare at El Mirador and refreshing drinks at any of the three on-site lounges. The resort provides a thousand-year-old Mayan temple, two magnificent pools and water sports including scuba diving, snorkeling, kayaking and windsurfing.

3 Reasons To Stay

  • Beachfront property with an array of water recreations
  • Comfortable rooms with Internet access and sea views
  • In-house restaurant serving Mediterranean cuisine

Park Royal Cancun - All Inclusive Rooms

Park Royal Cancun Resort offers 288 well-appointed guest rooms with modern amenities like air conditioning, cable TV, coffee maker, Internet access, hair dryer, safe deposit box and iron and ironing board (upon request). For pure indulgence, book a Presidential Suite with Jacuzzi on the terrace. Each unit has overlooks the sea, lagoon or gardens. 

Things To Do
  • La Isla Shopping Village (0.2 mi/0.4 km)
  • Interactive Aquarium (0.2 mi/0.4 km)
  • Luxury Avenue (0.7 mi/1.1 km)
  • Yamil Lu'um Archaeological Zone (1.9 mi/3.1 km)
  • Cancun Convention Center (1.8 mi/2.9 km)
  • Aquaworld (2.1 mi/3.4 km)
  • Museo Maya de Cancun (2.7 mi/4.4 km)
  • Playa Langosta (5.8 mi/9.4 km)

Recommendations for you

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Park Royal Cancun - All Inclusive Rooms

Standard Lagoon or Ocean View 434 Sq.Ft
Two double beds. Partial view of Caribbean Sea, Nichupt Lagoon or Garden from window. (No balcony.) 40.25 square meters. (434 square feet.) Marble floor. Dresser/desk. Marble bathroom with shower/tub combination. Decorated with pigmented sand, paintings and furniture made by a known Mexican Artist which along with the pastel light colors ornamentation provide a unique caribbean atmosphere to the room.
Presidential Suite - 1300 Sq.Ft with Jacuzzi, Kitchenette, Terrace
Superior Presidential Suite with 2 double beds and double murphy bed. Partial or total view of Caribbean Sea or Nichupt Lagoon from balcony. Seperate living area, and large jacuzzi. The Ocean view is not guarantee is under availability (if you want ocean view is with extra charge direct at the hotel)
Ambassador Suite Partial Ocean View 1016 Sq.Ft with Kitchenette
Two double beds plus one double pull-down Murphy (wall) bed. Partial view of Caribbean Sea, Nichupt Lagoon or Garden from window. (No balcony.) 90.5 square meters. (1,016 square feet.) Bedroom with dresser/desk, walk-in closet, TV. Living/dining room with two couches, coffee table, four-chair dining set, TV. Kitchenette. Artificial plants. Marble floor. Marble bathroom with shower/tub combination.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • El Rey Ruins: 0.2 mi
  • Interactive Aquarium: 0.3 mi
  • Avenida Kukulkan: 1.3 mi
  • Museo Maya de Cancun: 2.6 mi
  • Playa Tortugas: 3.3 mi
  • Playa Delfines: 3.5 mi
  • Dubai Palace Casino: 4.7 mi
  • Avenida Tulum: 5.4 mi
  • Wet'n Wild Cancun: 5.7 mi
  • Dolphinaris Cancun: 6.1 mi
  • Riviera Cancun Golf: 7.6 mi

Dining

Patio Veranda
Offers delicious hot & cold snacks from 11:00 AM to 12:30 PM and again from 4:00 PM to 6:30 PM
La Duna
Bar with spectacular ocean view, open from 11:00 AM to 6:00 PM.
El Mirador
Italian a la carte restaurant with spectacular ocean view, open only for dinner from 6:30 PM to 11:00 PM. Dress Code: Formal (No shorts and sandals are allowed. Service exclusive for guests above 12 years old.
La Langosta
Snack Bar open from 10:00 AM to 11:00 PM.
El Jardin Snack
Offers snacks such as hot dogs, hamburgers, nachos and pizza. Open from 12:00 PM to 6:00 PM.
La Veranda
Open for Breakfast: from 7:00 AM to 10.30 AM. Lunch: 12:30 PM to 3:30 PM and Dinner: 6:30 PM to 10:30 PM, offers delicious Mexican and International Cuisine Buffet Style and low calorie meals.
Lobby Bar
Lobby Bar keep up your strength from 12.00 PM to 12:00 AM

Hotel Policies

Check-in:
4:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Park Royal Cancun - All Inclusive

Overall score

4 / 5
5.01.0
64 out of 217
Amenities:
3.9
Cleanliness:
4.7
Hotel staff:
4.5
Comfort:
4.1
Location:
4.6
Value:
4.2

83% would recommend to a friend.

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Review of Park Royal Cancun - All Inclusive

Reviewer score

4
5.01.0
Angela W.
Business
Plainfield
Feb 9, 2015

Family of Five

This resort actually can cater to a family of five! The room was very spacious and a separate sleeping area. Great for quiet time away from kids at the end of a long day! The only thing I wish for is that they have more things going on at night. There is minimal entertainment each night happening. However, we were pretty tired by then anyway, so it wasnt a huge deal!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Not Applicable

Aqua World is the ONLY excursion company we will use! They are great and very friendly.

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Review of Park Royal Cancun - All Inclusive

Reviewer score

4
5.01.0
Andrea V.
Business
Denham Springs
Jan 14, 2015

Great time. Will visit again

Stayed Jan 2-6, 2015. Nice reception. They bought us a refreshing pineapple/orang drink (non-alcoholic) for us and our 7 year old when we entered for check in. Room was not available even at check in time. Room given was right by elevator after I indicated in reservation to select a room for us away from ice machine and elevator. They gave us another room which was nice but in the 2nd building. They had activities during the day but most stop at 4pm which I think is early for a family vacation spot. Music by the pool , but it also stops around 4pm. Pool is about 4.1 feet deep in most areas so this is something to consider if you have wee tots or toddlers who are shorter than that. A wading pool about 1ft is also available. The all-inclusive meals are a bonus but I would say the food was average at best. Shopping is very close. I walked an hour every morning alone and was quite safe and comfortable walking along the Blvd.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Park Royal Cancun - All Inclusive

Reviewer score

2
5.01.0
Rinconj
Business
Katy Texas
Jul 21, 2014

Mediocre

The hotel staff was very nice....the front desk however almost seemed like they can care less.....we listened to doors in the hallway banging all night...you could even hear people talking or screaming at each other in the hallway...the beds were horrible...the were so hard you would wake up literally stiff.....the rooms smelled muggy due to lack of ventilation....the drinks were absolutely terrible....we did enjoy the restaurant la veranda the staff there was amazing and the food was great.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Shopping tip: Short walk from hotel

La isla mall

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Review of Park Royal Cancun - All Inclusive

Reviewer score

4
5.01.0
HolidayGirl
Business
UK
Apr 20, 2014

Lovely Hotel with fantastic staff

We stayed for 6 nights at this hotel at the end of our holiday. It is extremely clean, staff always sweeping and cleaning everything. The food is of a very good quality, tasty and a wide variety of dishes to choose from. There is also a wide choice of drinks and cocktails to choose from, Jim Beam Bourbon, Appleton Rum, Pernod and some local one's as well. It is located on the beach and the sea is beautiful. The downside is that most rooms do not have a balcony of any description and you cannot open any windows, so no fresh air in your room. Our first room, although very clean smelt musty because of the lack of fresh air and damp from the air con. We upgraded our room after the first night to a suite with a balcony and this was much better. The beds in both rooms were too firm for our liking. All of the staff were extremely polite and attentive, a credit to the hotel without a doubt.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Park Royal Cancun - All Inclusive

Reviewer score

3
5.01.0
Love fun in sun
Business
Upstate, NY
Feb 26, 2014

Nice, but...

First let me start by saying that the bartenders, waiters, waitresses, store personnel were wonderful. The grounds, the pool, the beach were all beautiful and well maintained. Now for the issues: I had to pay $16/day for wifi? Really? We had to pay $6/day/ per person to use the gym --- what??? The staff at the front desk could use some customer service training. It was not about what they could do for the guests, but rather what we could do to make their jobs easier. That was quite disappointing and frankly, stressful, which is not what I wanted on my vacation. Perhaps the restaurant employees could give the front desk a tutorial on how to provide Excellent Customer Service. An ATM on premises would have been helpful. Don't believe them when they tell you the timeshare presentation will take 90 minutes. It's more like 2.5 hours of your vacation that you will never get back.(yes, I said timeshare...they might not call it that, but it's a timeshare.)

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Time-saving tip: In Hotel

try to bring some pesos with you. It will save you time and aggravation

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Review of Park Royal Cancun - All Inclusive

Reviewer score

4
5.01.0
Mom with hub and 5 yr old
Business
Overland Park, KS
Nov 22, 2013

Good Hotel

Good hotel, great location, great service, fair food. The hotel is not big/over the top fansy, but good enough. The best part is the service (good job, buffet server)...well lobby/front door people want tips. Food is fair - min seafood, a lot of potato, tomato, lettuce salads. Lowest all inclusive price on hotel zone with guest rating >4.0. If you want fansy food and room, then pick another one. Otherwise, this is good to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Close to shopping.

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Review of Park Royal Cancun - All Inclusive

Reviewer score

3
5.01.0
trg850
Business
Minnesota
Apr 1, 2013

OK, other than the hotel food and not many activities

The hotel was clean and our room was nice as was the staff. The food was terrible and not many activities by the hotel. The location was nice being right across from La Isla mall. I would not recommend this hotel for the bad food everyday.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Not Applicable

The attractions were fun but 1 or more hours drive from cancun hotel zone. Stay away from the time share people.

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Review of Park Royal Cancun - All Inclusive

Reviewer score

4
5.01.0
vernray
Business
Florida, USA
Jan 10, 2013

Good Resort

It wasn't the most elegant place but it was clean, comfortable, and the staff was great especially the pool bar staff. My kids really enjoyed the beach and new years eve was fun.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

La Isla Mall is across the street

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Review of Park Royal Cancun - All Inclusive

Reviewer score

3
5.01.0
Super Dad Traveler
Business
Iowa
Dec 31, 2012

OK Family Getaway

Went during Christmas week for a family vacation. FOOD: Was not as good as some of the all inclusive places we have visited in Mexico, St. Lucia, and Antigua. ACCOMODATIONS: This is the first all-inclusive resort we stayed in with hotel style accomodations. We have been use to little condo style accomodation. This was a typical hotel. AREAS THAT NEED HELP: Staff was not helpful when the safe would not work in the room. Did not have access to a safe all week. Make sure you do not lose your resort braclet. They want to charge you $48 dollars for a replacement.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Very short walk to nice shopping center across the street.

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Review of Park Royal Cancun - All Inclusive

Reviewer score

4
5.01.0
Roxyart
Business
Portland Oregon
Oct 22, 2012

Family Vacation

Was great the only problem was our room key card kept getting deactivated and we had few issues with getting the safe opened and closed. Other wise food was great and staff was pleasant.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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