$449 Avg/night
Rate and special offer based on Check-in: Sep 27, 2015 Check-out: Sep 30, 2015

Paradisus Cancun Resort & Spa - All Inclusive

4 stars
View map of Blvd Kukulcan KM 16.5 Hotel Zone, Cancun, 77500

Hotel Overview

Reviewer score
4.3
out of 5
352 reviews
Great vacation experience!

This hotel was my third all inclusive resort vacation and it topped the charts! The staff was... See full review

  • Alyssa G.
  • Aug 23, 2015
Birthday vacation

The hotel was great! The staff was so kind and attentive. I really enjoyed myself. The only problem... See full review

  • Lillymiaa
  • Aug 22, 2015
Escape the daily grind of city life and retreat to a tropical paradise destination at Paradisus Cancun Resort & Spa - All Inclusive. This deluxe resort in famous Cancun features stylish accommodations housed in five pyramid-shaped buildings against the picturesque backdrop of pristine, white beach and clear, turquoise waters of the Caribbean Sea. Ideal for both family holidays and romantic getaways, Paradisus Cancun Resort offers the Royal Service, an adults-only option, and the Family Concierge, designed to ensure fun for the whole family. The resort boasts of elegant surroundings, exclusive and personalized services, and a host of recreational amenities to keep guests entertained and occupied. 

At Paradisus Cancun, tourists can play on the lighted tennis court, rejuvenate with pampering treatments at YHI Spa and tee off on the nine-hole golf course. Vacationers frolic on the beach or take a refreshing dip in the four lagoon-inspired swimming pools on site. For a diverse culinary experience, visitors can sample the variety of mouth-watering dishes ranging from Pan-Asian, Mediterranean, and South American cuisines at the 14 in-house restaurants and bars. Paradisus Cancun Resort also offers a Kids Club, car rental, beauty parlor, and wireless Internet access in key areas. 
Rooms
After a day of fun at the resort, guests can kick back and relax in any of the 668 chicly appointed rooms and suites with marble floors, comfortable bed, and a private terrace that opens to scenic views of the Caribbean Sea or the Nichupte lagoon. Each of the rooms is equipped with air conditioning, 32-inch LCD TV, Internet access, safe deposit box, daily stocked mini bar, coffee maker, and ironing facilities. 
Highlights
  • Beachfront location with easy access to powdery white sand beach 
  • Four lagoon pools, YHI spa, and nine-hole golf course
  • 14 restaurants and bars on site
Nearby attractions
  • Aquaworld Cancun (0.12 mi/ 0.2 km)
  • Luxury Avenue Mall (1.25 mi/ 2 km)
  • La Isla Shopping Village (1.88 mi/ 3km) 
  • Plaza Caracol Mall (4 mi/ 6.4 km)
  • Scuba Cancun (4.18 mi/ 6.7 km)
  • Wet'n Wild Cancun (5 mi/ 8 km)
  • MUSA Cancun Underwater Museum (8.75 mi/ 14 km)

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Paradisus Cancun Resort & Spa - All Inclusive Rooms

Deluxe Lagoon View Junior Suite
The Paradisus Cancun is one of the best hotels in Cancun and provides spacious Luxury Junior Suites measuring 44 m2. Enjoy the subtle soft tones and elegant aesthetics of this charming suite. Enter your own private sanctuary, oozing elegance and tranquility. Relax on your private terrace and enjoy the beautiful views of Laguna Nichupt. The Luxury Junior Suites provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. AA, radio-alarm clock, 32 inch flat screen LCD cable TV, two direct dial telephones, modern bathroom with bathtub and rain shower, bathroom amenities, hair dryer, iron with ironing board, minibar restocked every day, coffee maker, safe large enough for laptop, marble floors, smoke detectors.
Deluxe Ocean View Junior Suite
Spacious suites measuring 44 m2, beautifully decorated in subtle soft tones with a contemporary flair. Enter your own private sanctuary, oozing elegance and tranquility. Relax on your private terrace and enjoy the incredible color of the Caribbean Sea. The Luxury Junior Suites Sea View provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. AA, radio-alarm clock, 32 inch flat screen LCD cable TV, two direct dial telephones, modern bathroom with bathtub and rain shower, bathroom amenities, hair dryer, iron with ironing board, minibar restocked every day, coffee maker, safe large enough for laptop, marble floors, smoke detectors.
Family Concierge Luxury Lagoon View Junior Suite
The Luxury Junior Suites Family Concierge provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Family Concierge Luxury Ocean View Junior Suite
The Luxury Junior Suites Family Concierge provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Family Concierge One Bedroom Suite
The One Bedroom Suites Family Concierge come with king size bed, lounge with sofa bed and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Royal Service Deluxe Lagoon View Junior Suite
Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).
Royal Service Luxury Lagoon View Junior Suite
Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).
Royal Service 1 Bedroom Suite
The One Bedroom Suites Royal Service come with king size bed, lounge with sofa bed and offer luxurious amenities for a wonderful stay. Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Golf
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Accessible Rooms/Facilities
Wheel chair access
Accessible parking
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings

Nearby points of interest

  • Avenida Kukulkan: 0.9 mi
  • Playa Delfines: 1.4 mi
  • Interactive Aquarium: 1.9 mi
  • El Rey Ruins: 2 mi
  • Wet'n Wild Cancun: 3.8 mi
  • Dolphinaris Cancun: 4.1 mi
  • Playa Tortugas: 4.7 mi
  • Museo Maya de Cancun: 4.7 mi
  • Dubai Palace Casino: 5.3 mi
  • Riviera Cancun Golf: 5.5 mi
  • Avenida Tulum: 6.3 mi

Dining

La Perla
Is located in the south pool area, specializing fresh fish and the brilliant Caribbean background, in La Perla serves the best fish dishes Cancun.
La Palapa
Its an exclusive area for VIP Guests Royal Service, that provides personal attention facing the Caribbean Sea, in one of the most beautiful and privilege beaches of Cancun
BARS
Cocos Bar, Pool Bar, Avenue Bar, Red Lounge, Toji and Blue Agav
Naos
Everyone is welcome to this sumptuous International breakfast, lunch and dinner buffet style.
Fuego
Latin fusion gastro bar treats diners to spicy ceviche and a raw bar.
Vento
Mediterranean Cooking Experience with molecular techniques and involves your senses and discover the best of cutting-edge culinary trend.
Market Grill
Swords, flavor, aroma, heat and most impressive show with the Rodizzio and the view of the Caribbean Sea. The Market is a carnival of meat, with the healthy side of Paradisus Natural.
Mole & Tacos
Restaurant Mole presents cutting-edge Mexican food with roots that give it that great personality and special recognition, at Tacos enjoying the our most traditional and Mexican tacos culture, in an atmosphere with private cantina and bar where the cool origins, tradition and new styles come together to make the best night of your visit to Mexico.
Bana
A place where you experience the contemporary Asian fusion with a sushi bar.
Tempo by Martin Berastegui
Cuisine with kindness, charm and professionalism, view our oriental gardens, enhanced by an atmosphere of romance, soft piano music and unique details with a select international cellar available for private dining and personalized attention of our Sommelier Carlos Duarte

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Paradisus Cancun Resort & Spa - All Inclusive

Overall score

4.3 / 5
5.01.0
352 out of 352
Amenities:
4.3
Cleanliness:
4.5
Hotel staff:
4.5
Comfort:
4.4
Location:
4.6
Value:
4.3

90% would recommend to a friend.

Sort by:
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Tu den
Couples
Mission Viejo
Aug 28, 2015

Great vacation

Resort and staffs are excellent . Services & foods are excellent. Only 2 things we just not comfort are: have to make reservation for the restaurant even they are not very busy, second: we stayed on the 5th floor, there are noises from 6th floor sound like pulling furniture or something specially early in the morning, plus some noises like small explosion almost everyday we just can't sleep in. Beside that everything are great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
laura p.
Friends
N/A
Aug 26, 2015

great place

Absolutely loved the hotel. Staff is extremely friendly and helpful. Rooms were comfortable and there were plenty of dining options. I did dislike however how hot the pool was. The water was not refreshing and felt gross.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Friends

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
richard s.
Couples
Delta
Aug 26, 2015

Overall good quick weekend

Great beach and location. Hotel room never got to the real temperature comfort level that we liked. FCU ran constantly, but could not keep up. We were on the 8th floor and the atrium was very warm at that level. My suggestion would be to install exhaust fans to move the hot air out of the atrium. might help with the hotel room temperatures also. Food was OK. Book restaurants for dinner a day ahead of time. Don't quite understand why they say they are booked and there are numerous tables empty for long periods of time. There also was plenty of additional room to add tables. Pool area could use some additional umbrella's for shade. Most were taken(with towels) by 8:00AM. Not sure why they say all inclusive, when they offer specialty restaurants and menu's for additional costs? Staff were all very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Couples

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Alyssa G.
Couples
N/A
Aug 23, 2015

Great vacation experience!

This hotel was my third all inclusive resort vacation and it topped the charts! The staff was extremely friendly and accommodating! Anything you needed you got without hesitation. We did the royal service upgrade, which I would recommend to any adult traveling with other friends or as a couple. Moses, the waiter at La Palapa, and Jose, the waiter at Bana, were our favorites! They were welcoming, funny, knowledgable of the menu, and were able to make recommendations and accommodated myself, my boyfriend, and the other couple we were traveling with. I give this hotel 5 stars!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Lillymiaa
Family
N/A
Aug 22, 2015

Birthday vacation

The hotel was great! The staff was so kind and attentive. I really enjoyed myself. The only problem that I had was the wifi didn't work althroughout the resort. Also, we paid for a spa and not all of the equipment was fully operating at the time. The spa massage was great. Overall, good experience will be going back very soon!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Darren C.
Couples
Kearny
Aug 20, 2015

Good long weekend getaway

My wife and I did the all inclusive and had a very good long weekend getaway. The Beach and pools are great. Resort was nice and well kept. Breakfast and Lunch buffets were very good. The dinners however weren't anything special, so if you plan on eating outside the resort during your trip I would choose to make it for dinner. The room was nice enough and overall pretty clean. The only complaint about the room is that we had a outdoor hot tub but it was dirty and didn't seem to work. But since i didn't even expect to have that outdoor tub, it didn't bother me too much. overall it was a very good experience and great for the value, especially if you are just looking relax and hang out on the beach

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
M.Ramos
Family
N/A
Aug 14, 2015

family vacation

The hotel is beautiful and the staff is excellent. My husband and I were very impressed with the food at all the restaurants, so delicious. We didn't like that there weren't enough chairs at all the pools so we had to walk around a lot to find a chair, also the night shows were excellent but there was no seating for all the guests to view them. They perform at one of the hotels bars and there are only a few seats so if you arrive right before show you have to stand. we saw two different arguments by people who were upset trying to get a glimpse of the performers. So if they can change that and the pool situation it would be perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Family

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Al B.
Couples
Center Point
Aug 11, 2015

Anniversary Trip

Great location, great food, great hotel. This was a great anniversary vacation for the money. The beach was beautiful and clean. Our room wasn't ready when we got there so we had to change in a bathroom and keep our bags at the front desk for 2-3 hours before we could get into our room. This wasn't too big of an issue as we didn't have anything planned that afternoon. The staff was very friendly and helpful for the most part. The pool bartenders acted like they would have rather been anywhere else though. I've been to other places where the bartenders go out of their way to make sure everyone in the pool/at the bar is having a good time. These guys didn't seem to care about that or getting people drinks at anything other than their own slow pace. Overall the resort was beautiful and my wife and I would highly recommend!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Fabolous
Friends
N/A
Aug 10, 2015

Great family trip

The staff was excellent. Night shows, food, drinks and location was the best.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Dipak P.
Family
Piscataway
Aug 5, 2015

The best experience and had lots of Fun

The best experience and had lots of Fun. I would go there again. I really enjoyed this place. Friendly service..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Family

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