$399 Avg/night
Rate and special offer based on Check-in: Oct 31, 2014 Check-out: Nov 2, 2014

Paradisus Cancun Resort & Spa - All Inclusive

4 stars
Blvd Kukulcan KM 16.5 Hotel Zone, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
226 reviews
Great family destination

We had an amazing time with my family and two boys (4 and 2 years old). The resort has a kids pool... See full review

  • Bobby2012
  • Oct 8, 2014
Great value and lots of fun

The Paradisus was truly paradise for my husband and I and our friends. The staff were exceptionally... See full review

  • A. Kernn
  • Oct 7, 2014
Sophisticated, beachfront resort in Cancun
Escape the daily grind of city life and retreat to a tropical paradise destination at Paradisus Cancun Resort & Spa - All Inclusive. This deluxe resort in famous Cancun features stylish accommodations housed in five pyramid-shaped buildings against the picturesque backdrop of pristine, white beach and clear, turquoise waters of the Caribbean Sea. Ideal for both family holidays and romantic getaways, Paradisus Cancun Resort offers the Royal Service, an adults-only option, and the Family Concierge, designed to ensure fun for the whole family. The resort boasts of elegant surroundings, exclusive and personalized services, and a host of recreational amenities to keep guests entertained and occupied. 

At Paradisus Cancun, tourists can play on the lighted tennis court, rejuvenate with pampering treatments at YHI Spa and tee off on the nine-hole golf course. Vacationers frolic on the beach or take a refreshing dip in the four lagoon-inspired swimming pools on site. For a diverse culinary experience, visitors can sample the variety of mouth-watering dishes ranging from Pan-Asian, Mediterranean, and South American cuisines at the 14 in-house restaurants and bars. Paradisus Cancun Resort also offers a Kids Club, car rental, beauty parlor, and wireless Internet access in key areas. 
3 Reasons To Stay
  • Beachfront location with easy access to powdery white sand beach 
  • Four lagoon pools, YHI spa, and nine-hole golf course
  • 14 restaurants and bars on site
Paradisus Cancun Resort & Spa - All Inclusive Rooms
After a day of fun at the resort, guests can kick back and relax in any of the 668 chicly appointed rooms and suites with marble floors, comfortable bed, and a private terrace that opens to scenic views of the Caribbean Sea or the Nichupte lagoon. Each of the rooms is equipped with air conditioning, 32-inch LCD TV, Internet access, safe deposit box, daily stocked mini bar, coffee maker, and ironing facilities. 
Things To Do
  • Aquaworld Cancun (0.12 mi/ 0.2 km)
  • Luxury Avenue Mall (1.25 mi/ 2 km)
  • La Isla Shopping Village (1.88 mi/ 3km) 
  • Plaza Caracol Mall (4 mi/ 6.4 km)
  • Scuba Cancun (4.18 mi/ 6.7 km)
  • Wet'n Wild Cancun (5 mi/ 8 km)
  • MUSA Cancun Underwater Museum (8.75 mi/ 14 km)

Hotel Map

21.0839 -86.7731
Area served
Cancun.
Nearby airports
Cancun International Airport (CUN).
Area description
It is located 15 minutes from the Cancuns International Airport, 20 minutes from Cancuns downtown, and only 5 minutes from the most famous shopping cent-re of the hotel zone, in front of the longest marina in Cancun Aqua-world.

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Paradisus Cancun Resort & Spa - All Inclusive Rooms

Royal Service 1 Bedroom Suite
The One Bedroom Suites Royal Service come with king size bed, lounge with sofa bed and offer luxurious amenities for a wonderful stay. Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).
Deluxe Lagoon View Junior Suite
The Paradisus Cancun is one of the best hotels in Cancun and provides spacious Luxury Junior Suites measuring 44 m2. Enjoy the subtle soft tones and elegant aesthetics of this charming suite. Enter your own private sanctuary, oozing elegance and tranquility. Relax on your private terrace and enjoy the beautiful views of Laguna Nichupt. The Luxury Junior Suites provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. AA, radio-alarm clock, 32 inch flat screen LCD cable TV, two direct dial telephones, modern bathroom with bathtub and rain shower, bathroom amenities, hair dryer, iron with ironing board, minibar restocked every day, coffee maker, safe large enough for laptop, marble floors, smoke detectors.
Deluxe Ocean View Junior Suite
Spacious suites measuring 44 m2, beautifully decorated in subtle soft tones with a contemporary flair. Enter your own private sanctuary, oozing elegance and tranquility. Relax on your private terrace and enjoy the incredible color of the Caribbean Sea. The Luxury Junior Suites Sea View provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. AA, radio-alarm clock, 32 inch flat screen LCD cable TV, two direct dial telephones, modern bathroom with bathtub and rain shower, bathroom amenities, hair dryer, iron with ironing board, minibar restocked every day, coffee maker, safe large enough for laptop, marble floors, smoke detectors.
Family Concierge Luxury Lagoon View Junior Suite
The Luxury Junior Suites Family Concierge provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Family Concierge Luxury Ocean View Junior Suite
The Luxury Junior Suites Family Concierge provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Family Concierge One Bedroom Suite
The One Bedroom Suites Family Concierge come with king size bed, lounge with sofa bed and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Royal Service Deluxe Lagoon View Junior Suite
Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).
Royal Service Luxury Lagoon View Junior Suite
Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Golf
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Wheel chair access
Accessible parking
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings

Nearby points of interest

  • Avenida Kukulkan: 0.9 mi
  • Playa Delfines: 1.4 mi
  • Iberostar Cancun Golf Course: 1.7 mi
  • Interactive Aquarium: 1.9 mi
  • El Rey Ruins: 2 mi
  • Wet'n Wild Cancun: 3.8 mi
  • Dolphinaris Cancun: 4.1 mi
  • Playa Tortugas: 4.7 mi
  • Museo Maya de Cancun: 4.7 mi
  • Dubai Palace Casino: 5.3 mi
  • Riviera Cancun Golf: 5.5 mi
  • Avenida Tulum: 6.3 mi

Dining

Naos
Everyone is welcome to this sumptuous International breakfast, lunch and dinner buffet style.
Fuego
Latin fusion gastro bar treats diners to spicy ceviche and a raw bar.
Vento
Mediterranean Cooking Experience with molecular techniques and involves your senses and discover the best of cutting-edge culinary trend.
Market Grill
Swords, flavor, aroma, heat and most impressive show with the Rodizzio and the view of the Caribbean Sea. The Market is a carnival of meat, with the healthy side of Paradisus Natural.
Mole & Tacos
Restaurant Mole presents cutting-edge Mexican food with roots that give it that great personality and special recognition, at Tacos enjoying the our most traditional and Mexican tacos culture, in an atmosphere with private cantina and bar where the cool origins, tradition and new styles come together to make the best night of your visit to Mexico.
Bana
A place where you experience the contemporary Asian fusion with a sushi bar.
Tempo by Martin Berastegui
Cuisine with kindness, charm and professionalism, view our oriental gardens, enhanced by an atmosphere of romance, soft piano music and unique details with a select international cellar available for private dining and personalized attention of our Sommelier Carlos Duarte
La Perla
Is located in the south pool area, specializing fresh fish and the brilliant Caribbean background, in La Perla serves the best fish dishes Cancun.
La Palapa
Its an exclusive area for VIP Guests Royal Service, that provides personal attention facing the Caribbean Sea, in one of the most beautiful and privilege beaches of Cancun
BARS
Cocos Bar, Pool Bar, Avenue Bar, Red Lounge, Toji and Blue Agav

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (226)

Ratings and reviews for Paradisus Cancun Resort & Spa - All Inclusive

Overall score

4.3 / 5
5.01.0
226 out of 226
Amenities:
4.3
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
4.3
Location:
4.6
Value:
4.3

90% would recommend to a friend.

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Bargainbrian
Business
Muncie, indiana
Oct 17, 2014

relaxing adult vacation

This is cancuns best for privacy and space. Royal service with butler including pool side beds. One of the widest beaches in cancun, makes this a great value. A nd the food was great. The room was verry large with two full bathrooms! The only negative thing for me was the dinner area's at night were very warm and this was mid October.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

3
5.01.0
Fre fre
Business
Cleveland
Oct 9, 2014

Birthday celebration

Overall I had a great trip celebrating my bday in cancun. The hotel was a average stay. Upon arrival we were asked if we wanted a cocktails and to get a upgrade to our room we said yes to both :) check-in was pleasant and fast. The staff except a few where very nice. We were assigned a consierge Juan Pablo who was very friendly the only issue with that is they are trying to sell you a time share. We politely declined. The hotel smells great and is very clean. The room had a few issues that we reported and though they were happy to take care of them only two issues were fixed. The shower was drain was slow and there was a leak in the restroom area. It was only one outlet that worked in the room and the light fixtures switches didn't work. The bars are great and the food is also good we had all inclusive. So overall the stay was great it's the small things that will annoy you.only other issue I had was that I didn't get the assistance I needed from the ladies at the desks wearing white if I didn't go to a time share presentation they were actually rude. But I didn't let that ruin my day.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Bobby2012
Business
New Jersey
Oct 8, 2014

Great family destination

We had an amazing time with my family and two boys (4 and 2 years old). The resort has a kids pool and areas for free play inside the hotel as well. The turn down service with milk and cookies was a favorite for my kids:)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
A. Kernn
Business
North Country, NY
Oct 7, 2014

Great value and lots of fun

The Paradisus was truly paradise for my husband and I and our friends. The staff were exceptionally courteous and considerate. The setting was beautiful!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
JVegas
Business
Las Vegas
Oct 2, 2014

Royal Service is the way to go

Royal Service is the way to go ! We did not have to check in, we were greeted at the door and taken straight to our Royal Area to get our room key. The personal butler was very nice. The staff was very nice and the food was excellent ! The only negative thing was the mattress ... It was not comfortable. The room was very nice and the view (Ocean view) was amazing. We will be back !

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
C.Roulston
Business
Arkansas
Oct 1, 2014

Paradisius was Paradise in Cancun!!

Just got back from an amazing vacation at the Paradisius in Cancun!! We had the Royal Service and it was so worth the extra money!! Food-Drinks-Pools and service were 5 star!! We have been to 5 other resorts in Cancun but this was above and beyond the Beat place to vacation !! We can't wait to go back again!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Dalyah
Business
Oregon
Sep 11, 2014

Beyond Perfect

Loved the location, the hotel beach view was the best got to see the beach and the pool from our room. We got to eat at Bana, Grill Market, Agave made reservations and Naos was a walk in so that worked out great and it was open till 11 pm. The 24/7 room service was fast and easy we ordered food and everything was just what we asked for. Spa prices are a little high so didn't go to the spa. Hotel is very beautiful and clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Not Applicable

We did 3 tours and they all had about a hour and a half of bus travel, they do pick you up at your hotel but its a long distant drive.

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Sanny1
Business
Illinois
Sep 8, 2014

Too strong aroma

The aroma is very noticeable as soon as you get into the hotel. It carries over to our room tha gave as a headache on the first day. Even the staff we talked to complains about the smell. There is not plenty of food selection in the Naos buffet compaired to hotels in the carrebian of the same category. The pool is not clean for you have sand all over the bottom. They need to include water activities like snorkeling, etc. as part of the all inclusive package.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Not Applicable

Xenotes is a good adventure for the adults. Also do the parasailing while you are there.

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
CAS RN
Business
Madison wisconsin
Sep 7, 2014

peaceful and beautiful

This resort was beautiful and relaxing. Staff were amazingly friendly and professional. Food was delicious and beautifully presented. My family will return for another stay at this beautiful resort

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
travel bug one
Business
california
Sep 6, 2014

Cancun fun

Location,service,beach,swim up bar and pool,view from room, room & bed comfort, quality of drinks all great !!People friendly. Only disappointment was the food-morning buffet-lots of items but always the same. Food mostly cold except from the egg station. Weird layout of food stations-need to keep hot with hot and cold separate. Also need better way to keep hot HOT. Night restaurants average. Vento was the best. Time share pressure sales from staff annoying.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Entertainment tip: Not Applicable

trip to Islas Mujeres- great fun

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