$359 Avg/night
Rate and special offer based on Check-in: Mar 5, 2015 Check-out: Mar 6, 2015

Paradisus Cancun Resort & Spa - All Inclusive

4 stars
View map of Blvd Kukulcan KM 16.5 Hotel Zone, Cancun, 77500

Hotel Overview

Reviewer score
4.3
out of 5
292 reviews
Awesome Family Trip

This was one of the best hotels ever. Awesome food.. great location and lovely staff. See full review

  • Rakesh Prasad
  • Mar 2, 2015
40th Birthday

love everything!!!!! I am planning on going back. Staff was wonderful, clean, and beautiful resort. See full review

  • Antonya M.
  • Feb 23, 2015
Sophisticated, beachfront resort in Cancun
Escape the daily grind of city life and retreat to a tropical paradise destination at Paradisus Cancun Resort & Spa - All Inclusive. This deluxe resort in famous Cancun features stylish accommodations housed in five pyramid-shaped buildings against the picturesque backdrop of pristine, white beach and clear, turquoise waters of the Caribbean Sea. Ideal for both family holidays and romantic getaways, Paradisus Cancun Resort offers the Royal Service, an adults-only option, and the Family Concierge, designed to ensure fun for the whole family. The resort boasts of elegant surroundings, exclusive and personalized services, and a host of recreational amenities to keep guests entertained and occupied. 

At Paradisus Cancun, tourists can play on the lighted tennis court, rejuvenate with pampering treatments at YHI Spa and tee off on the nine-hole golf course. Vacationers frolic on the beach or take a refreshing dip in the four lagoon-inspired swimming pools on site. For a diverse culinary experience, visitors can sample the variety of mouth-watering dishes ranging from Pan-Asian, Mediterranean, and South American cuisines at the 14 in-house restaurants and bars. Paradisus Cancun Resort also offers a Kids Club, car rental, beauty parlor, and wireless Internet access in key areas. 
3 Reasons To Stay
  • Beachfront location with easy access to powdery white sand beach 
  • Four lagoon pools, YHI spa, and nine-hole golf course
  • 14 restaurants and bars on site
Paradisus Cancun Resort & Spa - All Inclusive Rooms
After a day of fun at the resort, guests can kick back and relax in any of the 668 chicly appointed rooms and suites with marble floors, comfortable bed, and a private terrace that opens to scenic views of the Caribbean Sea or the Nichupte lagoon. Each of the rooms is equipped with air conditioning, 32-inch LCD TV, Internet access, safe deposit box, daily stocked mini bar, coffee maker, and ironing facilities. 
Things To Do
  • Aquaworld Cancun (0.12 mi/ 0.2 km)
  • Luxury Avenue Mall (1.25 mi/ 2 km)
  • La Isla Shopping Village (1.88 mi/ 3km) 
  • Plaza Caracol Mall (4 mi/ 6.4 km)
  • Scuba Cancun (4.18 mi/ 6.7 km)
  • Wet'n Wild Cancun (5 mi/ 8 km)
  • MUSA Cancun Underwater Museum (8.75 mi/ 14 km)

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Paradisus Cancun Resort & Spa - All Inclusive Rooms

Deluxe Lagoon View Junior Suite
The Paradisus Cancun is one of the best hotels in Cancun and provides spacious Luxury Junior Suites measuring 44 m2. Enjoy the subtle soft tones and elegant aesthetics of this charming suite. Enter your own private sanctuary, oozing elegance and tranquility. Relax on your private terrace and enjoy the beautiful views of Laguna Nichupt. The Luxury Junior Suites provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. AA, radio-alarm clock, 32 inch flat screen LCD cable TV, two direct dial telephones, modern bathroom with bathtub and rain shower, bathroom amenities, hair dryer, iron with ironing board, minibar restocked every day, coffee maker, safe large enough for laptop, marble floors, smoke detectors.
Deluxe Ocean View Junior Suite
Spacious suites measuring 44 m2, beautifully decorated in subtle soft tones with a contemporary flair. Enter your own private sanctuary, oozing elegance and tranquility. Relax on your private terrace and enjoy the incredible color of the Caribbean Sea. The Luxury Junior Suites Sea View provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. AA, radio-alarm clock, 32 inch flat screen LCD cable TV, two direct dial telephones, modern bathroom with bathtub and rain shower, bathroom amenities, hair dryer, iron with ironing board, minibar restocked every day, coffee maker, safe large enough for laptop, marble floors, smoke detectors.
Family Concierge Luxury Lagoon View Junior Suite
The Luxury Junior Suites Family Concierge provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Family Concierge Luxury Ocean View Junior Suite
The Luxury Junior Suites Family Concierge provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Family Concierge One Bedroom Suite
The One Bedroom Suites Family Concierge come with king size bed, lounge with sofa bed and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Royal Service Deluxe Lagoon View Junior Suite
Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).
Royal Service Luxury Lagoon View Junior Suite
Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).
Royal Service 1 Bedroom Suite
The One Bedroom Suites Royal Service come with king size bed, lounge with sofa bed and offer luxurious amenities for a wonderful stay. Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Golf
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Wheel chair access
Accessible parking
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings

Nearby points of interest

  • Avenida Kukulkan: 0.9 mi
  • Playa Delfines: 1.4 mi
  • Interactive Aquarium: 1.9 mi
  • El Rey Ruins: 2 mi
  • Wet'n Wild Cancun: 3.8 mi
  • Dolphinaris Cancun: 4.1 mi
  • Playa Tortugas: 4.7 mi
  • Museo Maya de Cancun: 4.7 mi
  • Dubai Palace Casino: 5.3 mi
  • Riviera Cancun Golf: 5.5 mi
  • Avenida Tulum: 6.3 mi

Dining

La Perla
Is located in the south pool area, specializing fresh fish and the brilliant Caribbean background, in La Perla serves the best fish dishes Cancun.
La Palapa
Its an exclusive area for VIP Guests Royal Service, that provides personal attention facing the Caribbean Sea, in one of the most beautiful and privilege beaches of Cancun
BARS
Cocos Bar, Pool Bar, Avenue Bar, Red Lounge, Toji and Blue Agav
Naos
Everyone is welcome to this sumptuous International breakfast, lunch and dinner buffet style.
Fuego
Latin fusion gastro bar treats diners to spicy ceviche and a raw bar.
Vento
Mediterranean Cooking Experience with molecular techniques and involves your senses and discover the best of cutting-edge culinary trend.
Market Grill
Swords, flavor, aroma, heat and most impressive show with the Rodizzio and the view of the Caribbean Sea. The Market is a carnival of meat, with the healthy side of Paradisus Natural.
Mole & Tacos
Restaurant Mole presents cutting-edge Mexican food with roots that give it that great personality and special recognition, at Tacos enjoying the our most traditional and Mexican tacos culture, in an atmosphere with private cantina and bar where the cool origins, tradition and new styles come together to make the best night of your visit to Mexico.
Bana
A place where you experience the contemporary Asian fusion with a sushi bar.
Tempo by Martin Berastegui
Cuisine with kindness, charm and professionalism, view our oriental gardens, enhanced by an atmosphere of romance, soft piano music and unique details with a select international cellar available for private dining and personalized attention of our Sommelier Carlos Duarte

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (292)

Ratings and reviews for Paradisus Cancun Resort & Spa - All Inclusive

Overall score

4.3 / 5
5.01.0
292 out of 292
Amenities:
4.3
Cleanliness:
4.5
Hotel staff:
4.5
Comfort:
4.4
Location:
4.6
Value:
4.3

91% would recommend to a friend.

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Rakesh Prasad
Business
Nashua
Mar 2, 2015

Awesome Family Trip

This was one of the best hotels ever. Awesome food.. great location and lovely staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
SW.400
Business
Brooklyn
Mar 1, 2015

wonderful family trip

We stayed at Paradisus Cancun for 4 days. The beach is beautiful, food was great, staffs are super friendly and helpful. My only complaint is the room is a bit small, I wish it was a bigger room. Everything else was wonderful. I wish our trip was longer, we didn't want to leave Cancun.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
smilelee
Business
Framingham
Feb 28, 2015

Awesome Family Trip

The hotel met my expectation. the room is comfortable and the beach is awesome. I also like the location of hotel. The only two places to improve are 1) when we checked in on first day, the room was not in 'after clean' condition. We saw towel on the bathroom's floor. 2) The hotel's restaurants have to be reserved one day before. It was not what I expected as "All-inclusive".

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Antonya M.
Business
Laurel
Feb 23, 2015

40th Birthday

love everything!!!!! I am planning on going back. Staff was wonderful, clean, and beautiful resort.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
JOHN S.
Business
N/A
Feb 23, 2015

Favorite Cancun Resort

We loved this place and everything about it. The way it smells, the lighting, the food, and the staff. It was the 5th resort I have stayed at in Cancun and I liked it much better than a 5 star resort I stayed at. We loved it so much that we are coming back in the fall with friends and family to get married on their beautiful beach. :)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Antonya M.
Business
Laurel
Feb 21, 2015

40th Birthday..

This vacation had far passed my expectations... wonderful hotel, staff and views..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
JOHN S.
Business
N/A
Feb 20, 2015

couples trip

very good. everything was great with our experience at paradisus, and we will return. the only problem I had was being pressured into going to a melia club meeting for and hour and a half every morning. other than that it was great

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Mayra S.
Business
Torrance
Feb 19, 2015

incredible experience ! only advice don't book any tour at the hotel , you can get it cheaper ,,,

definitely I will be back at this hotel ,, service, food , rooms were fantastic, the only thing I would recommend is not to book any tour at the hotel , do it outside , it will cost at least 25 dollars cheaper,,,

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Roadey
Business
Akron
Feb 19, 2015

A 50th Birthday Vacation to Remember

From the minute we arrived to the Paradisus we were treated like royalty. The staff went above and beyond to ensure that all are needs were met. A special kudos to Abraham at the Market Grill. He found out it was my 50th birthday and he gave me a celebration to remember. This hotel and beach is breathtaking. I would recommend this resort and highly encourage getting the ocean view room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
DANIEL G.
Business
N/A
Feb 18, 2015

Now I'm spoiled and I wont be able to stay anywhere else!

We decided to upgrade to the royal service upon check in, and boy was it worth it. The hotel itself is gorgeous, but the royal suite was amazing. From the aroma when you first walk in, to the butler service (Hector was awesome) to the royal restaurants and cabanas on the beach. I couldn't have asked for a better time, and any resort I stay in the future without the royal service treatment will leave me wanting. The views to the beach were awesome, the rooms were spotless and cleaned twice a day, every restaurant was delicious, and the drinks were top shelf. Highly recommend staying here, I will be going back next year.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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