$274 Avg/night
Rate and special offer based on Check-in: Aug 25, 2014 Check-out: Aug 28, 2014

Paradisus Cancun Resort & Spa - All Inclusive

4 stars
Blvd Kukulcan KM 16.5 Hotel Zone, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
194 reviews
paradisus cancun

The hotel is absolutely gorgeous! The interior is predominately marble from the region. The lobby... See full review

  • CAS RN
  • Jul 22, 2014
fantastic family memory maker

Hotel, breathtakingly beautiful. Food, five star restaurants, amazing taste and presentation. Staff... See full review

  • CAS RN
  • Jul 22, 2014
Sophisticated, beachfront resort in Cancun
Escape the daily grind of city life and retreat to a tropical paradise destination at Paradisus Cancun Resort & Spa - All Inclusive. This deluxe resort in famous Cancun features stylish accommodations housed in five pyramid-shaped buildings against the picturesque backdrop of pristine, white beach and clear, turquoise waters of the Caribbean Sea. Ideal for both family holidays and romantic getaways, Paradisus Cancun Resort offers the Royal Service, an adults-only option, and the Family Concierge, designed to ensure fun for the whole family. The resort boasts of elegant surroundings, exclusive and personalized services, and a host of recreational amenities to keep guests entertained and occupied. 

At Paradisus Cancun, tourists can play on the lighted tennis court, rejuvenate with pampering treatments at YHI Spa and tee off on the nine-hole golf course. Vacationers frolic on the beach or take a refreshing dip in the four lagoon-inspired swimming pools on site. For a diverse culinary experience, visitors can sample the variety of mouth-watering dishes ranging from Pan-Asian, Mediterranean, and South American cuisines at the 14 in-house restaurants and bars. Paradisus Cancun Resort also offers a Kids Club, car rental, beauty parlor, and wireless Internet access in key areas. 
3 Reasons To Stay
  • Beachfront location with easy access to powdery white sand beach 
  • Four lagoon pools, YHI spa, and nine-hole golf course
  • 14 restaurants and bars on site
Paradisus Cancun Resort & Spa - All Inclusive Rooms
After a day of fun at the resort, guests can kick back and relax in any of the 668 chicly appointed rooms and suites with marble floors, comfortable bed, and a private terrace that opens to scenic views of the Caribbean Sea or the Nichupte lagoon. Each of the rooms is equipped with air conditioning, 32-inch LCD TV, Internet access, safe deposit box, daily stocked mini bar, coffee maker, and ironing facilities. 
Things To Do
  • Aquaworld Cancun (0.12 mi/ 0.2 km)
  • Luxury Avenue Mall (1.25 mi/ 2 km)
  • La Isla Shopping Village (1.88 mi/ 3km) 
  • Plaza Caracol Mall (4 mi/ 6.4 km)
  • Scuba Cancun (4.18 mi/ 6.7 km)
  • Wet'n Wild Cancun (5 mi/ 8 km)
  • MUSA Cancun Underwater Museum (8.75 mi/ 14 km)

Paradisus Cancun Resort & Spa - All Inclusive Rooms

Royal Service 1 Bedroom Suite
The One Bedroom Suites Royal Service come with king size bed, lounge with sofa bed and offer luxurious amenities for a wonderful stay. Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).
Deluxe Lagoon View Junior Suite
The Paradisus Cancun is one of the best hotels in Cancun and provides spacious Luxury Junior Suites measuring 44 m2. Enjoy the subtle soft tones and elegant aesthetics of this charming suite. Enter your own private sanctuary, oozing elegance and tranquility. Relax on your private terrace and enjoy the beautiful views of Laguna Nichupt. The Luxury Junior Suites provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. AA, radio-alarm clock, 32 inch flat screen LCD cable TV, two direct dial telephones, modern bathroom with bathtub and rain shower, bathroom amenities, hair dryer, iron with ironing board, minibar restocked every day, coffee maker, safe large enough for laptop, marble floors, smoke detectors.
Deluxe Ocean View Junior Suite
Spacious suites measuring 44 m2, beautifully decorated in subtle soft tones with a contemporary flair. Enter your own private sanctuary, oozing elegance and tranquility. Relax on your private terrace and enjoy the incredible color of the Caribbean Sea. The Luxury Junior Suites Sea View provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. AA, radio-alarm clock, 32 inch flat screen LCD cable TV, two direct dial telephones, modern bathroom with bathtub and rain shower, bathroom amenities, hair dryer, iron with ironing board, minibar restocked every day, coffee maker, safe large enough for laptop, marble floors, smoke detectors.
Family Concierge Luxury Lagoon View Junior Suite
The Luxury Junior Suites Family Concierge provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Family Concierge Luxury Ocean View Junior Suite
The Luxury Junior Suites Family Concierge provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Family Concierge One Bedroom Suite
The One Bedroom Suites Family Concierge come with king size bed, lounge with sofa bed and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Royal Service Deluxe Lagoon View Junior Suite
Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).
Royal Service Luxury Lagoon View Junior Suite
Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Golf
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Wheel chair access
Accessible parking
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings

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Hotel Map

21.0839 -86.7731
Area served
Cancun.
Nearby airports
Cancun International Airport (CUN).
Area description
It is located 15 minutes from the Cancuns International Airport, 20 minutes from Cancuns downtown, and only 5 minutes from the most famous shopping cent-re of the hotel zone, in front of the longest marina in Cancun Aqua-world.

Nearby points of interest

  • Avenida Kukulkan: 0.9 mi
  • Playa Delfines: 1.4 mi
  • Iberostar Cancun Golf Course: 1.7 mi
  • Interactive Aquarium: 1.9 mi
  • El Rey Ruins: 2 mi
  • Wet'n Wild Cancun: 3.8 mi
  • Dolphinaris Cancun: 4.1 mi
  • Playa Tortugas: 4.7 mi
  • Museo Maya de Cancun: 4.7 mi
  • Dubai Palace Casino: 5.3 mi
  • Riviera Cancun Golf: 5.5 mi
  • Avenida Tulum: 6.3 mi

Dining

Naos
Everyone is welcome to this sumptuous International breakfast, lunch and dinner buffet style.
Fuego
Latin fusion gastro bar treats diners to spicy ceviche and a raw bar.
Vento
Mediterranean Cooking Experience with molecular techniques and involves your senses and discover the best of cutting-edge culinary trend.
Market Grill
Swords, flavor, aroma, heat and most impressive show with the Rodizzio and the view of the Caribbean Sea. The Market is a carnival of meat, with the healthy side of Paradisus Natural.
Mole & Tacos
Restaurant Mole presents cutting-edge Mexican food with roots that give it that great personality and special recognition, at Tacos enjoying the our most traditional and Mexican tacos culture, in an atmosphere with private cantina and bar where the cool origins, tradition and new styles come together to make the best night of your visit to Mexico.
Bana
A place where you experience the contemporary Asian fusion with a sushi bar.
Tempo by Martin Berastegui
Cuisine with kindness, charm and professionalism, view our oriental gardens, enhanced by an atmosphere of romance, soft piano music and unique details with a select international cellar available for private dining and personalized attention of our Sommelier Carlos Duarte
La Perla
Is located in the south pool area, specializing fresh fish and the brilliant Caribbean background, in La Perla serves the best fish dishes Cancun.
La Palapa
Its an exclusive area for VIP Guests Royal Service, that provides personal attention facing the Caribbean Sea, in one of the most beautiful and privilege beaches of Cancun
BARS
Cocos Bar, Pool Bar, Avenue Bar, Red Lounge, Toji and Blue Agav

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (194)

Ratings and reviews for Paradisus Cancun Resort & Spa - All Inclusive

Overall score

4.3 / 5
5.01.0
194 out of 194
Amenities:
4.3
Room cleanliness:
4.4
Hotel staff:
4.5
Room comfort:
4.3
Location:
4.6
Value:
4.3

92% would recommend to a friend.

Sort by:
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Mrs. Cactus
Raymore, Missouri
Jul 24, 2014

Fun with Friends

We traveled to Cancun as a group of 5 couples and had a great time relaxing on the beach, drinking and eating by the pool and dancing and dining in the evening. We were able to all of this from the luxury of the adults only section of the hotel (Royal Service). The hotel was very clean and there was plenty staff to address any needs. The beach was wonderful with plenty of shade huts and a nice breeze. I would have liked the restaurants to be air conditioned or at least with windows to allow the fresh air; they could be uncomfortably stuffy. There was, at times, a noticeable difference in service when we did or did not tip. This is uncomfortable because tipping is supposed to be included in the all-inclusive package at this hotel. Overall, it was a great hotel and i would recommend it to those looking to lay low and relax. If you're looking for hotel based activities you may want to look around more. They didn't offer much more than a morning zumba class and an evening show (which we always missed because it was at the same time as our dinner reservations).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Nightlife tip: In Hotel

Walk the beach at night. It's amazing and has a soft breeze. Plus, there is hardly anyone else out there at night!

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Natochia
Chicago, IL
Jul 23, 2014

A Romantic Getaway

Our overall experience at this hotel was extremely pleasant. The staff really take good care of you and the service is impeccable. Improvements needed in restaurants. The service was great, but the food was poor. The best restaurant hands down was the Blue Agave.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

The Aqua World excursions are worth the price to pay. The guides of the excursions are so kind, fun and energetic that it makes the tours so worthwhile.

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
CAS RN
Madison wisconsin
Jul 22, 2014

paradisus cancun

The hotel is absolutely gorgeous! The interior is predominately marble from the region. The lobby is breathtaking with small pools filled with goi fish. The interior of the lobby is decorated with gorgeous plants. Your room terrace overlooks the beautiful caribbean sea....breathtakingly gorgeous. The staff are friendly, helpful and professional. This hotel has amazing food and drinks...5 star! The pool and the beach are absolutely stunning and pristine. I would go back here in a heart beat...and plan to do so soon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

The food is fantastic at this hotel with selections for all tastes and diets. Presentation of food is as beautiful as it is tasteful. 5 stars

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
CAS RN
Madison wisconsin
Jul 22, 2014

fantastic family memory maker

Hotel, breathtakingly beautiful. Food, five star restaurants, amazing taste and presentation. Staff friendly, helpful and professional. Would highly recommend

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

5 star as well as delicious, the presentation wa gorgeous. Something for everyone, all diet types

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

3
5.01.0
Sarina315
Staten Island, NY
Jul 21, 2014

Awesome getaway

Beautiful resort. Everything I expected it to be. Food could have been better. Not a lot of beer selections. Absolutely loved the hotel bracelets!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
3
Nightlife tip: Short drive from hotel

Senior frogs

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Jenn1123
New York
Jul 20, 2014

Great couples vacation

My husband and I just returned from a week in paradise- otherwise known as Paradisus! The staff was beyond helpful and the resort was fabulous. We highly recommend the Royal Service as it gives you access to adults only areas and exclusive amenities. A special shout out to out butler , Juan, and the pool concierges- David, Omar, and Pedro. The restaurants were sublime- with the exception of La Perla for dinner. Do not miss Fuego, Tempo, Mole, or Bana!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
DJ REY
New York, NY
Jul 17, 2014

Must Go Resort

First and foremost I must say that this resort was amazing. From the moment you arrive and see the size of the resort, compared to the other hotels and resorts you pass by on your way from the airport, to the welcoming hotel staff it was truly impressive. Then just the resort itself inside such as the aromas, floor layouts, and decor truly separates this one from the rest. The staff is very friendly and the choice of restaurants is also outstanding. I haven't even mentioned the outdoor pools, bars, and beach. I must say that I was truly taken away with the experience and although I saw photos through the website of the resort and was immediately convinced to book it, those photos definitely don't do this place justice. It is a definite must go for anyone staying in Cancun, whether it's a couple or a family. Definitely booking again in the near future.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short drive from hotel

CoCoBongo. You wont forget it.

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
edgar816
paramount, california
Jul 15, 2014

best vacation ever!!!

Our experience in Cancun was unforgetable..but the experience we had at the hotel was awsome..great people, very friendly and curtious. Everyone there makes you feel like your at home. The waiter at Nao's was the best. His name is luis, he made sure we had what we needed and always knew what we wanted. Food at d resort was decent. Except for blue agave..tacos werent all that great, . In have to say the view we had was outstanding and breath taking..we fell in live with the place. We had a great time at the beach beds. Waiters already knew us and we didnt even had to ask for a drink, they knew right away what we liked..best vacation ever...thanks paradisus. Def going back :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Canu2000
Oakville, Ontario
Jul 15, 2014

First all inclusive experience. A charm

Once your family said that they don't want to leave the resort to go anywhere you know you arrive to the right place. This Resort a perfect place for a family vacation, everything is well organized, clean and the staff is very friendly and willing to help.The Local tour partner is also excellent, the 4 tours we took (free sunset cruise, swim with dolphins, Chichen Itza and catamaran to Isla Mujeres) were on time, fun and safe. We will repeat this vacation, the sooner the better. Only one item needs improvement and is the insurance information for car rental, I assumed that the Gold Credit Card will take car of the insurances and I wanted to waive the Rental insurance, but at the Rental counter I was told that the Credit Card doesn't have coverage in Mexico and have to add $400 for all inclusive protection. A clear warning on this issue should pop at the web page when booking a car rental and prompt the customer to agree to this before proceeding.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Make sure you book the restaurants early, the bookings fill up quick, we think Fuego was the best, then Vento, but all the other are really good. For room service, plan for at least 1 hour from placing the order to receiving the service.

Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Alecsa
New York, New York
Jul 14, 2014

Great location, venue and staff

We spent our 10 day honeymoon in Paradisus Cancun and had a great stay: - ocean view suite with a real ocean view - it was clean, looked new, nothing really missing - all inclusive package: food was tasty & varied, bar included imported drinks and we never had the feeling they were holding back; very nice by the pool grill setting every night depending on the weather; plenty of water going around which was a nice change from other all inclusive's; one thing we would have liked more of: fruits and vegetables - pool and beach: as everywhere, people leave their towels and beach stuff under the umbrellas very early in the morning and show up after lunch; on the bright side, hotel personnel does help with removing unused towels if you approach them; at the same time, more umbrellas around the pool, since it is very big and beautiful, would be a clear plus - staff was very kind, helpful & smiling, open to conversation and recommendations about hotel and sightseeing, but also about guests in general - we did not use the spa or the romantic moments services, nor did we use bali beach or pool beds (the prices were somehow high compared to the value you were getting - bali beds remained mostly unused throughout our stay, maybe decreasing the prices could actually generate some extra revenues for the hotel and value added for the guests); we do not feel like we were missing out though) - sightseeing: cancun is a great place for this; we enjoy being lazy, but also like to have some activities: everyone can find something to do on the historical, entertainment, scenic, aquatic or land adventure side in this are; we visited chichen itza, tulum, xplor park, la ruta de los cenotes and isla mujeres (not such a big hit with us)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

Do allow one day for la ruta de los cenotes, south of cancun, starting 12 km west from puerto morelos.

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