$294 Avg/night
Rate and special offer based on Check-in: Oct 13, 2014 Check-out: Oct 16, 2014

Paradisus Cancun Resort & Spa - All Inclusive

4 stars
Blvd Kukulcan KM 16.5 Hotel Zone, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
220 reviews
Beyond Perfect

Loved the location, the hotel beach view was the best got to see the beach and the pool from our... See full review

  • Dalyah
  • Sep 11, 2014
peaceful and beautiful

This resort was beautiful and relaxing. Staff were amazingly friendly and professional. Food was... See full review

  • CAS RN
  • Sep 7, 2014
Sophisticated, beachfront resort in Cancun
Escape the daily grind of city life and retreat to a tropical paradise destination at Paradisus Cancun Resort & Spa - All Inclusive. This deluxe resort in famous Cancun features stylish accommodations housed in five pyramid-shaped buildings against the picturesque backdrop of pristine, white beach and clear, turquoise waters of the Caribbean Sea. Ideal for both family holidays and romantic getaways, Paradisus Cancun Resort offers the Royal Service, an adults-only option, and the Family Concierge, designed to ensure fun for the whole family. The resort boasts of elegant surroundings, exclusive and personalized services, and a host of recreational amenities to keep guests entertained and occupied. 

At Paradisus Cancun, tourists can play on the lighted tennis court, rejuvenate with pampering treatments at YHI Spa and tee off on the nine-hole golf course. Vacationers frolic on the beach or take a refreshing dip in the four lagoon-inspired swimming pools on site. For a diverse culinary experience, visitors can sample the variety of mouth-watering dishes ranging from Pan-Asian, Mediterranean, and South American cuisines at the 14 in-house restaurants and bars. Paradisus Cancun Resort also offers a Kids Club, car rental, beauty parlor, and wireless Internet access in key areas. 
3 Reasons To Stay
  • Beachfront location with easy access to powdery white sand beach 
  • Four lagoon pools, YHI spa, and nine-hole golf course
  • 14 restaurants and bars on site
Paradisus Cancun Resort & Spa - All Inclusive Rooms
After a day of fun at the resort, guests can kick back and relax in any of the 668 chicly appointed rooms and suites with marble floors, comfortable bed, and a private terrace that opens to scenic views of the Caribbean Sea or the Nichupte lagoon. Each of the rooms is equipped with air conditioning, 32-inch LCD TV, Internet access, safe deposit box, daily stocked mini bar, coffee maker, and ironing facilities. 
Things To Do
  • Aquaworld Cancun (0.12 mi/ 0.2 km)
  • Luxury Avenue Mall (1.25 mi/ 2 km)
  • La Isla Shopping Village (1.88 mi/ 3km) 
  • Plaza Caracol Mall (4 mi/ 6.4 km)
  • Scuba Cancun (4.18 mi/ 6.7 km)
  • Wet'n Wild Cancun (5 mi/ 8 km)
  • MUSA Cancun Underwater Museum (8.75 mi/ 14 km)

Hotel Map

21.0839 -86.7731
Area served
Cancun.
Nearby airports
Cancun International Airport (CUN).
Area description
It is located 15 minutes from the Cancuns International Airport, 20 minutes from Cancuns downtown, and only 5 minutes from the most famous shopping cent-re of the hotel zone, in front of the longest marina in Cancun Aqua-world.

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Reviewer score 4.3 out of 5
Reviewer score 4.5 out of 5

Paradisus Cancun Resort & Spa - All Inclusive Rooms

Royal Service 1 Bedroom Suite
The One Bedroom Suites Royal Service come with king size bed, lounge with sofa bed and offer luxurious amenities for a wonderful stay. Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).
Deluxe Lagoon View Junior Suite
The Paradisus Cancun is one of the best hotels in Cancun and provides spacious Luxury Junior Suites measuring 44 m2. Enjoy the subtle soft tones and elegant aesthetics of this charming suite. Enter your own private sanctuary, oozing elegance and tranquility. Relax on your private terrace and enjoy the beautiful views of Laguna Nichupt. The Luxury Junior Suites provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. AA, radio-alarm clock, 32 inch flat screen LCD cable TV, two direct dial telephones, modern bathroom with bathtub and rain shower, bathroom amenities, hair dryer, iron with ironing board, minibar restocked every day, coffee maker, safe large enough for laptop, marble floors, smoke detectors.
Deluxe Ocean View Junior Suite
Spacious suites measuring 44 m2, beautifully decorated in subtle soft tones with a contemporary flair. Enter your own private sanctuary, oozing elegance and tranquility. Relax on your private terrace and enjoy the incredible color of the Caribbean Sea. The Luxury Junior Suites Sea View provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. AA, radio-alarm clock, 32 inch flat screen LCD cable TV, two direct dial telephones, modern bathroom with bathtub and rain shower, bathroom amenities, hair dryer, iron with ironing board, minibar restocked every day, coffee maker, safe large enough for laptop, marble floors, smoke detectors.
Family Concierge Luxury Lagoon View Junior Suite
The Luxury Junior Suites Family Concierge provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Family Concierge Luxury Ocean View Junior Suite
The Luxury Junior Suites Family Concierge provide a king size bed or two double beds (on request on arrival at the hotel) and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Family Concierge One Bedroom Suite
The One Bedroom Suites Family Concierge come with king size bed, lounge with sofa bed and offer luxurious amenities for a wonderful stay in this tropical paradise. Enjoy the same amenities for the Deluxe Junior Suites and more Assistance all day long of a Family Concierge and a walkie-talkie or mobile phone for instant communication, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, Paradisus beach kit for kids as a welcome gift during check-in, activities program for children and teenagers, exclusive activities and day trips for families such as art classes, massages, etc., bathrobes and slippers for children in the wardrobe, bathroom amenities for children (mini soaps, mini toothbrush, shower gel, mini mosquito repellent, mini towels), activities menu in the room, children's drinks in the minibar, PlayStation, on request, pillows for children, turn-down service with milk and cookies.
Royal Service Deluxe Lagoon View Junior Suite
Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).
Royal Service Luxury Lagoon View Junior Suite
Special welcome cocktail, refreshing scented towel, high speed Internet, 24 hour room service, butler service: unpacking and repacking of suitcases, shoe shining, Ironing of clothes on arrival (once per stay), special bath preparation (*), pool Concierge offering cold drinks, towels, fruit and more Personalized turn-down Service, personalized pillow men, daily newspaper delivery, laundry service (*), special aromatherapy menu in the room. Enjoy an elegant lounge for private check-in and check-out with library, free internet, daily continental breakfast buffet, coffee and drinks during the day, international press, cocktails and aperitifs in the evening, preferential and guaranteed bookings for specialist restaurants, YHI Spa, activities and day trips, private Royal Service pool, 3 whirlpools and Bali beds (prior booking required).

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Golf
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Wheel chair access
Accessible parking
Public areas wheelchair accessible for disabled
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings

Nearby points of interest

  • Avenida Kukulkan: 0.9 mi
  • Playa Delfines: 1.4 mi
  • Iberostar Cancun Golf Course: 1.7 mi
  • Interactive Aquarium: 1.9 mi
  • El Rey Ruins: 2 mi
  • Wet'n Wild Cancun: 3.8 mi
  • Dolphinaris Cancun: 4.1 mi
  • Playa Tortugas: 4.7 mi
  • Museo Maya de Cancun: 4.7 mi
  • Dubai Palace Casino: 5.3 mi
  • Riviera Cancun Golf: 5.5 mi
  • Avenida Tulum: 6.3 mi

Dining

Naos
Everyone is welcome to this sumptuous International breakfast, lunch and dinner buffet style.
Fuego
Latin fusion gastro bar treats diners to spicy ceviche and a raw bar.
Vento
Mediterranean Cooking Experience with molecular techniques and involves your senses and discover the best of cutting-edge culinary trend.
Market Grill
Swords, flavor, aroma, heat and most impressive show with the Rodizzio and the view of the Caribbean Sea. The Market is a carnival of meat, with the healthy side of Paradisus Natural.
Mole & Tacos
Restaurant Mole presents cutting-edge Mexican food with roots that give it that great personality and special recognition, at Tacos enjoying the our most traditional and Mexican tacos culture, in an atmosphere with private cantina and bar where the cool origins, tradition and new styles come together to make the best night of your visit to Mexico.
Bana
A place where you experience the contemporary Asian fusion with a sushi bar.
Tempo by Martin Berastegui
Cuisine with kindness, charm and professionalism, view our oriental gardens, enhanced by an atmosphere of romance, soft piano music and unique details with a select international cellar available for private dining and personalized attention of our Sommelier Carlos Duarte
La Perla
Is located in the south pool area, specializing fresh fish and the brilliant Caribbean background, in La Perla serves the best fish dishes Cancun.
La Palapa
Its an exclusive area for VIP Guests Royal Service, that provides personal attention facing the Caribbean Sea, in one of the most beautiful and privilege beaches of Cancun
BARS
Cocos Bar, Pool Bar, Avenue Bar, Red Lounge, Toji and Blue Agav

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (220)

Ratings and reviews for Paradisus Cancun Resort & Spa - All Inclusive

Overall score

4.3 / 5
5.01.0
220 out of 220
Amenities:
4.2
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
4.3
Location:
4.6
Value:
4.3

90% would recommend to a friend.

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Dalyah
Oregon
Sep 11, 2014

Beyond Perfect

Loved the location, the hotel beach view was the best got to see the beach and the pool from our room. We got to eat at Bana, Grill Market, Agave made reservations and Naos was a walk in so that worked out great and it was open till 11 pm. The 24/7 room service was fast and easy we ordered food and everything was just what we asked for. Spa prices are a little high so didn't go to the spa. Hotel is very beautiful and clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Not Applicable

We did 3 tours and they all had about a hour and a half of bus travel, they do pick you up at your hotel but its a long distant drive.

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Sanny1
Illinois
Sep 8, 2014

Too strong aroma

The aroma is very noticeable as soon as you get into the hotel. It carries over to our room tha gave as a headache on the first day. Even the staff we talked to complains about the smell. There is not plenty of food selection in the Naos buffet compaired to hotels in the carrebian of the same category. The pool is not clean for you have sand all over the bottom. They need to include water activities like snorkeling, etc. as part of the all inclusive package.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Sightseeing tip: Not Applicable

Xenotes is a good adventure for the adults. Also do the parasailing while you are there.

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
CAS RN
Madison wisconsin
Sep 7, 2014

peaceful and beautiful

This resort was beautiful and relaxing. Staff were amazingly friendly and professional. Food was delicious and beautifully presented. My family will return for another stay at this beautiful resort

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
travel bug one
california
Sep 6, 2014

Cancun fun

Location,service,beach,swim up bar and pool,view from room, room & bed comfort, quality of drinks all great !!People friendly. Only disappointment was the food-morning buffet-lots of items but always the same. Food mostly cold except from the egg station. Weird layout of food stations-need to keep hot with hot and cold separate. Also need better way to keep hot HOT. Night restaurants average. Vento was the best. Time share pressure sales from staff annoying.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Entertainment tip: Not Applicable

trip to Islas Mujeres- great fun

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

3
5.01.0
Sep05
NY
Sep 4, 2014

Good Location, Bad WIFI

My ocean view room has lot of small bugs, not even know where they came from! ALL THE ROOM HAS VERY LOW WIFI SIGNAL, one message need to try few time to send it out !

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Sarina315
Staten Island, NY
Sep 3, 2014

AWESOME

Overall experience was great! only thing was the hotel didnt have any corona which was disappointing. Beautiful resort and great food!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Long walk from hotel

Senior frogs

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
2ndTimeCancuner
Atlanta,GA
Aug 31, 2014

Fun Couples Retreat if VIP

Went for a one-year anniversary, got a great deal to stay VIP (called royal service). Food was OK, drinks were good. Most restaurants are tapas-style and offer such exotic flavor profiles, few things are really delicious, just interesting. VIP-exclusive restaurant, pool, cabanas (these are amazing beachside-bed rentals, 2 free days with VIP) were the best part. Can only really recommend this resort if you go VIP, which is well worth the extra money if you catch a good deal. That said, at least for us, the butler service included with the VIP was a joke. Our butler was hardly ever available and not useful in the least. Nightly shows were fun for variety, but not a deal-maker. The biggest plus of this resort is the expansive beachfront. They own a lot more beach front than any other nearby resort and have plenty of lounge chairs, shaded or otherwise, available. One thing we never saw in any review was the resort's commitment to aromatherapy. Every hallway and lobby smells different and is supposed to be relaxing, but the smells are so strong and synthetic they are not enjoyable. Overall 3.5/5. Could be better, could be worse, got a great deal by bundling a flight, so still worth the money.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
3
Entertainment tip: Long walk from hotel

If you are looking for a fun, bang-for-your buck excursion do the Jungle Tour. There's no jungle, but you and the Mrs. get to rent a small powerboat (think jetski-ish) and take a 20 minute ride out to an amazing snorkel spot on the reef. Fantastic use of fun money and about 2 hours.

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
SheShe Walker
Cancun
Aug 29, 2014

PERFECT HONEYMOON EXPERINCE

From the moment our feet hit the property we were treated to superstar service! The location was beyond beautiful- the colors of the water were spectacular! We could not have asked nor requested service to be any better. From our personal Butler Leynar, who even ran a nightly Bubble Bath, fresh aromatic Chilled pillows and rose petals on the bed with personally written notes confirming all our reservations excursions and transportation confirmed. The poolside staff from Omar and Pedro made every day a pleasure. The drinks were served so fast they did not even get a chance to melt - and we had more than a few days over 100 degrees. The Bali Beds were luxurious, chilled fragrant towels were presented to us several times daily. Chilled fruit, and handmade fresh popsicles brought to our beach beds to assure our comfort. The icing on the cake is my husband the last morning took a tumble in the room and the hotel had a doctor in our room in less than 10 minutes to be certain he was ok, and well enough to travel and they took care of every cost. Simply said- Just choose this property for a vacation of a lifetime, Thank you for the perfect honeymoon. Mr. and Mrs. Johnny Walker

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Across the street from the hotel is a Aquasports center that has a excursion called BOB a under water diving scooter- it was the BEST!

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
felfel
Laytonesville ,md
Aug 29, 2014

Nice family vacation

This was our first all inclusive vacation and we really enjoyed it,resort is nice and food is really good with a lot of varieties and high quality food even in the buffet,staff are very helpful everywhere and very pleasant except a trash act from the bar tender at the pool tiki bar when he served a premium drink (scotch)for a another person and he did hide the bottle half full under the bar and when I asked for a similar drink I was told the they were just out i tried to explain to that I just saw the bottle he just used he brought an empty bottle from the fridge to proof they were out,that was very stupid but upsetting and was the only negative experience in the 5 days but unfortunately it happen in our last day.also the beach had lots of huge waves made hard for the the kids to enjoy it but the pools are so great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Dining tip: In Hotel

Fuego and market grill are the best restaurant don't waste your time on the others as the buffet is really good and they have better wine at the buffet also.

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Review of Paradisus Cancun Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
DinoB
NY
Aug 29, 2014

Great Family Vacation

Stayed with my wife and 2 kids from August 20 - August 27. The resort was very clean, the staff was helpful and the beach was great. It was tought o get reservation to all the restaurants but overall this was a great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Dining tip: In Hotel

Make sure to make your reservation early

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