$432 Avg/night
Rate and special offer based on Check-in: Aug 23, 2015 Check-out: Aug 26, 2015

Moon Palace Golf and Spa Resort All Inclusive

5 stars
View map of Carretera Cancun-Chetumal KM 340, Cancun, 77500

Hotel Overview

Reviewer score
4.3
out of 5
477 reviews
amazing!

it was amazing! the place was clean even though there was mosquitos its still worth it. the food... See full review

  • Laarni Y.
  • Jul 29, 2015
Awesome!!

Great experence. Cant wait to go back. The best service you can get. Very nice golf course and spa.... See full review

  • Don Cuco
  • Jul 25, 2015

The hotel is five miles from the airport and overlooks the Caribbean Sea. This luxurious property is punctuated by tropical foliage and flanked by an expansive, white sand beach. Rooms -- many of which overlook the shimmering, turquoise waters -- feature private, double Jacuzzis and balconies. A 27-hole Jack Nicklaus Signature golf course and miniature golf course, plus eight outdoor pools -- including two kiddie pools -- provide options for all ages. 

At any of the Palace Resorts properties, guests are welcome to enjoy the facilities and restaurants of Beach Palace, Sun Palace, Playacar Palace, Isla Mujeres Palace and Cozumel Palace. Scheduled transportation is available at select resorts

Dining

The all-inclusive Moon Palace Golf and Spa Resort has 14 restaurants -- from Mexican to Italian, American and Asian. Margaritas and top-shelf wines and liquors are served from 12 bars, including six pool bars.

Rooms

The property is divided into three sections, and there are eight different types of accommodations done up with white walls and sand-colored bedspreads and drapes. All feature private, double Jacuzzis and balconies and include one king or two double beds. There is also an iPod dock and DVD and CD players as well as 24-hour room service and wireless Internet. Guests receive two 25-minute massages at the beach spa, a private beach lounge chair with service and a pillow menu with nightly turndown service and petite fours. Guests can arrange one private, candlelit dinner at a select location during their stay. Golfers may want to check out the lavish, 1,296-square-foot, two-bedroom golf suites.

Highlights
  • A 27-hole Jack Nicklaus Signature golf course and mini golf course on the grounds
  • Luxurious rooms with private balconies and double Jacuzzis
  • Activities suited to all ages
Nearby attractions
  • Breathing Observation Bubble (5.5 mi./ 8.8 km)
  • Cancun Golf Club (6.6 mi/ 10.6 km)
  • Manchones Reef (8 mi/ 12.8 km)
Business
  • The Universal Ballroom has 55,850 square feet of flexible meeting space and can accommodate up to 5,000 attendees.
  • A second-floor venue has 36,000 square feet of conference space for up to 3,600 guests.
  • The 30-foot Galactic Ballroom hosts up to 3,000 people. There is a boardroom and business center.
Transportation
  • Cancun International Airport (10 minutes)
Recreation

A 27-hole Jack Nicklaus Signature golf course and mini golf course are augmented by eight outdoor pools -- including two kiddie pools -- and six Jacuzzis. There is a water sports marina. The landscape hosts a meditation garden, climbing tower, two fitness centers, a club for kids and a disco.

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Reviewer score 4.4 out of 5
Reviewer score 4.4 out of 5

Moon Palace Golf and Spa Resort All Inclusive Rooms

Superior Deluxe Ocean View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Ocean View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft
Superior Deluxe Garden View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Garden View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft
Junior Suite Golf Course with Double Whirlpool and terrace
1 King bed, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. Golf cart included for personal use. All non-smoking rooms. Golf View. Max Occupancy: 2 adults. 411 Sq.Ft
Concierge Level With double Whirlpool
Rooms with Ocean view and King bed. Double Whirlpool. Private Bath w/ shower only. Balcony. Liquor dispenser contains premium, upgraded brands of liquor. Mini Bar contains sodas, bottled water & domestic beer. LCD TV w/ Satellite, DVD/CD Player. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Two (2) 25 Minute Massage at the Beach/Spa, Private Beach Lounge Chair Area with Service, Exclusive Beach Bag (one per room/per stay), Aromatherapy menu. Digital safe. Individually-Controlled A/C. Espresso/Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service from select restaurant's menu. Private candlelight dinner at select locations (once per stay), Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Exclusive Concierge Phone Service, Private Check-in & Out/ Late Check-out & Early Check-In (subject to availability)
484 sq ft
Deluxe Superior Deluxe Resort View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Resort View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft

Amenities

  • All inclusive
  • WiFi
  • Airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Golf
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Currency exchange
Internet
WiFi
Transportation
Airport shuttle
Parking
Free parking
Accessibility
Accessible Rooms/Facilities

Nearby points of interest

  • Riviera Cancun Golf: 2.2 mi
  • Dolphinaris Cancun: 3.7 mi
  • Wet'n Wild Cancun: 4.2 mi
  • Playa Delfines: 6.2 mi
  • Avenida Kukulkan: 8.4 mi
  • Interactive Aquarium: 9.5 mi
  • El Rey Ruins: 9.6 mi
  • Dubai Palace Casino: 10.8 mi
  • Playa Tortugas: 11.5 mi
  • Avenida Tulum: 12 mi
  • Museo Maya de Cancun: 12.2 mi

Dining

Palapa Fragata
Poolside restaurant/bar Cuisine-Seafood
Lunch buffet International-Noon - 4:30 pm
Dinner buffet- 6:30 pm - 11:00 pm
Palapa Barracuda
Poolside restaurant/bar (Steak House)
Breakfast buffet International- 8:00 am - 11:00 am
Lunch buffet International- 11:30 am - 4:30 pm
Dinner a la carte- 6:30 pm - 10:30 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
El Manglar
Location- Central lobby
Cuisine- Italian (dinner)
Breakfast buffet International,6:30 am - 11:30 am
Lunch buffet Int'l.: 12:30 pm -4:00 pm
Dinner buffet: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed
Bugambilias
Location- Central lobby Cuisine -Mexican Breakfast buffet: 6:45 am - 11:00 am
Lunch buffet: 12:30 pm - 4:30 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Delfines
Poolside restaurant/bar (Grill)
Lunch a la carte- 11:00 am - 4:00 pm
Dinner buffet- 6:00 pm - 11:00 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
La Trattoria
Located in the Golf Course
Open Daily. Breakfast & lunch buffet. Italian cuisine - dinner a la carte.
La Gondola
Location- Adjacent to lobby Cuisine- Italian
Breakfast buffet International- 7:00 am - 11:30 am
Dinner buffet- 6:00 pm - 11:00 pm
Dress code- Casual, wet clothing or uncovered swimwear not allowed.
Arrecifes
Location- Central lobby Cuisine- Brazilian (dinner)
Breakfast buffet International: 7:00 am - 11:30 am
Lunch buffet Int'l. 11:30 am - 5:00 pm
Dinner a la carte 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Pelicanos
Poolside restaurant/bar (Sushi)
Lunch Int'l buffet: 12:30 pm - 4:00 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Bambu
Located in the Golf Course
Open Daily. Oriental cuisine - dinner a la carte.

Meeting facilities

Meeting Info
From the state-of-the-art Universal Boardroom to our grand Galactic Ballroom, our convention facilities are ready to meet your expectations. And, our talented and dedicated sales and conference service staff will be standing by to fulfill each of your business and incentive needs. Our Executive Business Center offers complete professional services, including private offices.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Moon Palace Golf and Spa Resort All Inclusive

Overall score

4 / 5
5.01.0
7 out of 477
Amenities:
4
Cleanliness:
4.3
Hotel staff:
4.4
Comfort:
4.1
Location:
3.9
Value:
3.9

86% would recommend to a friend.

Sort by:
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Ksyun
Business
athens
May 24, 2015

It's OK

Overall, it is a quite big hotel, and the all inclusive service is really impressive. It takes a while to work from my room to the main lobby, but you probably can ask for someone to take you to there. The most disappointment thing is all restaurants are same to me, some dishes are OK, but actually those foods did not leave deep impression on my mind.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Jamison47
Business
Miami, FL
Nov 27, 2014

Nice vacation

It's what it advertises, an all-inclusive resort. Much more spread out than I thought so be careful when you travel in big groups

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Indianapolis, IN
Apr 11, 2011

Great resort with plenty to offer

Was a very nice hotel with wonderful staff ready to help you with every need. Will definately be back next year.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
yegg
Business
Mid West
Jul 30, 2010

Destination Wedding in the Carribean

The hotel is beautiful. Everything included! That was wonderful and the Vacation Dollars really helped to experience the Spa and other luxuries that I wouldn't ordinarily avail myself of. The beach time was limited due to the weather but that was my only disappointment. We celebrated a wonderful wedding of a family member while there.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Not Applicable

Take the time to check out the tours that are available and sign up early.

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Bradley, IL
Jun 15, 2010

Wonderful Vacation Spot

This was a fantastic vacation spot. The staff was very courteous, friendly and pleasant all the time, whether it was early in the morning or very late at night. My only complaint is that the personnel in guest services don't all seem to be working together, as different answers were given depending on who you talked to. My suggestion is if you don't get a satisfactory answer, ask someone else.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
beachbug
Business
Fairfax,VA
Mar 15, 2010

Fantastic Resort

Great Resort. Excelent service, great food, large nice rooms, awesome pools. Had a wonderful stay here.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

2
5.01.0
Anonymous
Business
pocatello, idaho
Feb 13, 2010

Poor service for a Disabled Person

[...]

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
1
Value:
1
Trip purpose:

Business

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