$407 Avg/night
Rate and special offer based on Check-in: Sep 22, 2014 Check-out: Sep 25, 2014

Moon Palace Golf and Spa Resort All Inclusive

5 stars
Carretera Cancun-Chetumal KM 340, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
478 reviews
Perfect family getaway

This is the best resort I have been to. Spent most of the time in the resort. Pools were wonderful.... See full review

  • HemantP
  • Aug 23, 2014
great vacation

Excellent. Staff went out of their way. Had a few minor hiccups but staff took care of everything. See full review

  • guest72581
  • Aug 2, 2014
Posh Cancun resort along the Caribbean with Jacuzzi-outfitted rooms

The hotel is five miles from the airport and overlooks the Caribbean Sea. This luxurious property is punctuated by tropical foliage and flanked by an expansive, white sand beach. Rooms -- many of which overlook the shimmering, turquoise waters -- feature private, double Jacuzzis and balconies. A 27-hole Jack Nicklaus Signature golf course and miniature golf course, plus eight outdoor pools -- including two kiddie pools -- provide options for all ages. 

At any of the Palace Resorts properties, guests are welcome to enjoy the facilities and restaurants of Beach Palace, Sun Palace, Playacar Palace, Isla Mujeres Palace and Cozumel Palace. Scheduled transportation is available at select resorts

Highlights
  • A 27-hole Jack Nicklaus Signature golf course and mini golf course on the grounds
  • Luxurious rooms with private balconies and double Jacuzzis
  • Activities suited to all ages
Rooms

The property is divided into three sections, and there are eight different types of accommodations done up with white walls and sand-colored bedspreads and drapes. All feature private, double Jacuzzis and balconies and include one king or two double beds. There is also an iPod dock and DVD and CD players as well as 24-hour room service and wireless Internet. Guests receive two 25-minute massages at the beach spa, a private beach lounge chair with service and a pillow menu with nightly turndown service and petite fours. Guests can arrange one private, candlelit dinner at a select location during their stay. Golfers may want to check out the lavish, 1,296-square-foot, two-bedroom golf suites.

Dining

The all-inclusive Moon Palace Golf and Spa Resort has 14 restaurants -- from Mexican to Italian, American and Asian. Margaritas and top-shelf wines and liquors are served from 12 bars, including six pool bars.

Recreation

A 27-hole Jack Nicklaus Signature golf course and mini golf course are augmented by eight outdoor pools -- including two kiddie pools -- and six Jacuzzis. There is a water sports marina. The landscape hosts a meditation garden, climbing tower, two fitness centers, a club for kids and a disco.

Transportation
  • Cancun International Airport (10 minutes)
Attractions
  • Breathing Observation Bubble (5.5 mi./ 8.8 km)
  • Cancun Golf Club (6.6 mi/ 10.6 km)
  • Manchones Reef (8 mi/ 12.8 km)
Business
  • The Universal Ballroom has 55,850 square feet of flexible meeting space and can accommodate up to 5,000 attendees.
  • A second-floor venue has 36,000 square feet of conference space for up to 3,600 guests.
  • The 30-foot Galactic Ballroom hosts up to 3,000 people. There is a boardroom and business center.

Hotel Map

20.9876 -86.8302
Area served
Cancun, Mexico.
Nearby airports
Cancun International Airport (CUN), Approximate driving time is 10 minutes and distance is 8.5 km (5.25 mi).
Area description
The Moon Palace Golf & Spa Resort is located 10 minutes from the airport.

Recommendations for you

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Moon Palace Golf and Spa Resort All Inclusive Rooms

Superior Deluxe Ocean View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Ocean View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft
Superior Deluxe Garden View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Garden View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft
Junior Suite Golf Course with Double Whirlpool and terrace
1 King bed, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. Golf cart included for personal use. All non-smoking rooms. Golf View. Max Occupancy: 2 adults. 411 Sq.Ft
Concierge Level With double Whirlpool
Rooms with Ocean view and King bed. Double Whirlpool. Private Bath w/ shower only. Balcony. Liquor dispenser contains premium, upgraded brands of liquor. Mini Bar contains sodas, bottled water & domestic beer. LCD TV w/ Satellite, DVD/CD Player. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Two (2) 25 Minute Massage at the Beach/Spa, Private Beach Lounge Chair Area with Service, Exclusive Beach Bag (one per room/per stay), Aromatherapy menu. Digital safe. Individually-Controlled A/C. Espresso/Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service from select restaurant's menu. Private candlelight dinner at select locations (once per stay), Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Exclusive Concierge Phone Service, Private Check-in & Out/ Late Check-out & Early Check-In (subject to availability)
484 sq ft
Deluxe Superior Deluxe Resort View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Resort View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Riviera Cancun Golf: 2.2 mi
  • Dolphinaris Cancun: 3.7 mi
  • Wet'n Wild Cancun: 4.2 mi
  • Iberostar Cancun Golf Course: 6 mi
  • Playa Delfines: 6.2 mi
  • Avenida Kukulkan: 8.4 mi
  • Interactive Aquarium: 9.5 mi
  • El Rey Ruins: 9.6 mi
  • Dubai Palace Casino: 10.8 mi
  • Playa Tortugas: 11.5 mi
  • Avenida Tulum: 12 mi
  • Museo Maya de Cancun: 12.2 mi

Meeting facilities

Meeting Info
From the state-of-the-art Universal Boardroom to our grand Galactic Ballroom, our convention facilities are ready to meet your expectations. And, our talented and dedicated sales and conference service staff will be standing by to fulfill each of your business and incentive needs. Our Executive Business Center offers complete professional services, including private offices.

Dining

Palapa Fragata
Poolside restaurant/bar Cuisine-Seafood
Lunch buffet International-Noon - 4:30 pm
Dinner buffet- 6:30 pm - 11:00 pm
Palapa Barracuda
Poolside restaurant/bar (Steak House)
Breakfast buffet International- 8:00 am - 11:00 am
Lunch buffet International- 11:30 am - 4:30 pm
Dinner a la carte- 6:30 pm - 10:30 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
El Manglar
Location- Central lobby
Cuisine- Italian (dinner)
Breakfast buffet International,6:30 am - 11:30 am
Lunch buffet Int'l.: 12:30 pm -4:00 pm
Dinner buffet: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed
Bugambilias
Location- Central lobby Cuisine -Mexican Breakfast buffet: 6:45 am - 11:00 am
Lunch buffet: 12:30 pm - 4:30 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Delfines
Poolside restaurant/bar (Grill)
Lunch a la carte- 11:00 am - 4:00 pm
Dinner buffet- 6:00 pm - 11:00 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
La Trattoria
Located in the Golf Course
Open Daily. Breakfast & lunch buffet. Italian cuisine - dinner a la carte.
La Gondola
Location- Adjacent to lobby Cuisine- Italian
Breakfast buffet International- 7:00 am - 11:30 am
Dinner buffet- 6:00 pm - 11:00 pm
Dress code- Casual, wet clothing or uncovered swimwear not allowed.
Arrecifes
Location- Central lobby Cuisine- Brazilian (dinner)
Breakfast buffet International: 7:00 am - 11:30 am
Lunch buffet Int'l. 11:30 am - 5:00 pm
Dinner a la carte 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Pelicanos
Poolside restaurant/bar (Sushi)
Lunch Int'l buffet: 12:30 pm - 4:00 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Bambu
Located in the Golf Course
Open Daily. Oriental cuisine - dinner a la carte.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (478)

Ratings and reviews for Moon Palace Golf and Spa Resort All Inclusive

Overall score

4.2 / 5
5.01.0
46 out of 478
Amenities:
4.5
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.6
Location:
4.2
Value:
4.3

91% would recommend to a friend.

Sort by:
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
EWEW
Midwest
Feb 26, 2014

Awesome week

The amount of staff is impressive to say the least. Everyone was over the top friendly and service was great. So many options for food and drinks. I could write all day about the good things. Only concerns I have for next time is the beach is not good. We took the free shuttle to Beach Palace two days where the beach is small but awesome. Eat and drink free there too. The second is if you are looking for nightlife, shopping, etc outside of the resort its 30 mins away. Overall would go back in a heartbeat. It is truly all inclusive. You can tip and we did some, but the service was awesome regardless and it did not seem expected.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Nightlife tip: Short drive from hotel

If you like the beach/ocean, shopping, or nightlife take the free shuttle to Beach Palace. It leaves at noon or 2 and returns at 4 and 6. If you don't want to come back on the shuttle a taxi is under $30 and they will call for one at Beach Palace for you. Coco Bongos, Senor Frogs, and Margaritaville are all close

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Lee on the GO
Burtonsville, MD
Jan 8, 2013

Going Back Soon!

A beautiful resort with lots to do, great food, fantastic golf and relaxing spa. We've been there three times and will be going back in the spring. At first you are overwhelmed by the size but you quickly get to know the way around and the bus transportation. Nice touch when staying in the golf villas - your own golf cart! Easy to get to downtown Cancun by hotel bus. Side trips and extras are there if you want them. Only draw back is the hard sell to buy into the timeshare - 60 to 90 minutes. Love the shows every night, the entertainment at the bars and clubs. Everyone who works there is super friendly!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Harbo
Illinois
Dec 1, 2012

Great place with wonderful service

Almost too big, but a very nice place. Great food, service, and cocktails. The only negative is that its not within walking distance of downtown.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Broso
Chicago, IL, USA
May 2, 2012

That's Good Stuff

Overall the resort was great. We were steps from the beach and all of the restaurants and bars were covered in the package.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Robyn E
Hershey, PA, USA
Apr 22, 2012

Great all-inclusive resort!

Stayed at Moon Palace's - Nizuc hotel. With three different restaurants and a sweets and coffee shop, 6+ pools, a myriad of bars and food by the pools, staff that waits on your every need, it really doesn't get much better! And there is entertainment every night right at the hotel! and if you didn't like the entertainment that they have to offer at your particular hotel, you can walk by the ocean or take the hotel shuttle to the neighboring one to catch that show! Really great. When you're at almost anyone of the restaurants for dinner ask the waiter to make you a Mayan coffee! What a show - and a great after dinner drink! Enjoy!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Shopping tip: In Hotel

Only one real "gift shop" in Nizuc. Most items are very "touristy". To do real shopping you need to go into Cancun and spend the day.

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Anonymous
Boston,MA
Mar 19, 2012

Girls vacation

The Moon Palace was perfect. The resort is beautiful & well maintained. The staff is very friendly and couldn't do enough for you. There were many restaurants to choose from which all were great. The only down side was the location. It's a 20 minute, $30 cab ride to downtown Cancun. The hotel does provide a shuttle bus to other Palace Resorts, which saves the cab rides. Overall, I will definetly be returning to Moon Palace in the future & highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Money-saving tip: In Hotel

Take to hotel shuttle bus to Beach Palace to go downtown. This saves you the cab fare.

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Vacation 607
Chicago, IL, USA
Jan 30, 2012

Best Birthday Celebration Ever

My husband and I love this resort. We have been owners for years and the service and the surroundings are 5 star. We invited a group of our friends to join us there as I celebrated my birthday. I chose the Japanese Restaurant at the Sunrise. In fact we stayed at the Sunrise. The occasion was one I will never forget. The staff there went out of their way to ensure that it would be a memorable occasion, from the flowers, pictures, music and the food the experience again is one I will never forget nor will the 10 people who accompanied us there. The staff there is dedicated to ensuring that you have a fabulous time. Their Public Relations Director Lucia Barradas is absolutely wonderful and passionate about ensuring that individuals staying at the resort have a positively wonderful experience as well her assistant Sara. Veronica Bolivar coordinated all of our spa services via e-mail prior to our arrival and Oscar the Manager at the Japanese Restaurant at the Sunrise along with Lucia arranged for such a special birthday celebration again I can not say enough about it. Our waiter Jorge was the greatest as well. Cancun was wonderful because of our stay at the Moon Palace Golf and Spa Resort. All of us felt safe in our surroundings and at home. I would recommend that if considering where to go where the weather is great, the people are friendly and you need to be pampered go to Cancun Mexico and stay at the Moon Palace Golf and Spa Resort the Sunrise side is fabulous be so are the other adjacent properties which are a part of the Palace Resorts properties. You definitely get your monies worth and the world of all inclusive is redefined and brought to the level of quality and service not generally found else where.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Japanese Restaurant is great.

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Lana L
Indianapolis, Indiana
Jan 30, 2012

Fabulous Vacation!

Couldn't have been any more perfect! The grounds are beautiful and very well kept. The pools are clean and clear. The staff is remarkable! We stayed at the Nizuk and loved every second of it! The pool staff was wonderful, Sabastian kept me laughing all day! Everyone is very friendly, and make you feel right at home. The restaurants are clean, well staffed and served very good food. The Italian restaurant at the golf course is my favorite. You cannot go hungry or thirsty the whole time you are at the Palace! They truely treat you as royality! The rooms are very clean and well kept. Great place to be for a little piece of paradise!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

.Make sure you take advantage of the short bus ride to Beach Palace and enjoy the emerald water and white sands there!

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Eysha
Auburn, AL, USA
Jan 3, 2012

Great Vacation Getaway

I had a blast at the Moon Palace and would for sure visit again! There was so much to do on the resort I had to make an itinerary to get it all in.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
2011 graduates
Auburn WA
Jul 24, 2011

senior trip

We had a blast! Loved that it was ALL inclusive...cheeseburgers delivered to the room almost everynight were the best. Jaccuzi tub in the room was Great. Only thing that could've made it better would be a hammock in every room. Our friend had one but we didn't :( But this place was Awesome...i will definitely go again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
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