$417 Avg/night
Rate and special offer based on Check-in: Jul 17, 2014 Check-out: Jul 18, 2014

Moon Palace Golf and Spa Resort All Inclusive

4 stars
Carretera Cancun-Chetumal KM 340, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
772 reviews
Honeymoon

Incredible experience, I couldn't have picked a better resort. My husband and I will definitely be... See full review

  • newwife5832
  • Jun 28, 2014
the best vacation!

extremely friendly staff, unbelievably gorgeous hotel, the best food and drinks you can get combine... See full review

  • SERAJ
  • Jun 26, 2014
Posh Cancun resort along the Caribbean with Jacuzzi-outfitted rooms

The hotel is five miles from the airport and overlooks the Caribbean Sea. This luxurious property is punctuated by tropical foliage and flanked by an expansive, white sand beach. Rooms -- many of which overlook the shimmering, turquoise waters -- feature private, double Jacuzzis and balconies. A 27-hole Jack Nicklaus Signature golf course and miniature golf course, plus eight outdoor pools -- including two kiddie pools -- provide options for all ages. 

At any of the Palace Resorts properties, guests are welcome to enjoy the facilities and restaurants of Beach Palace, Sun Palace, Playacar Palace, Isla Mujeres Palace and Cozumel Palace. Scheduled transportation is available at select resorts

Highlights
  • A 27-hole Jack Nicklaus Signature golf course and mini golf course on the grounds
  • Luxurious rooms with private balconies and double Jacuzzis
  • Activities suited to all ages
Rooms

The property is divided into three sections, and there are eight different types of accommodations done up with white walls and sand-colored bedspreads and drapes. All feature private, double Jacuzzis and balconies and include one king or two double beds. There is also an iPod dock and DVD and CD players as well as 24-hour room service and wireless Internet. Guests receive two 25-minute massages at the beach spa, a private beach lounge chair with service and a pillow menu with nightly turndown service and petite fours. Guests can arrange one private, candlelit dinner at a select location during their stay. Golfers may want to check out the lavish, 1,296-square-foot, two-bedroom golf suites.

Dining

The all-inclusive Moon Palace Golf and Spa Resort has 14 restaurants -- from Mexican to Italian, American and Asian. Margaritas and top-shelf wines and liquors are served from 12 bars, including six pool bars.

Recreation

A 27-hole Jack Nicklaus Signature golf course and mini golf course are augmented by eight outdoor pools -- including two kiddie pools -- and six Jacuzzis. There is a water sports marina. The landscape hosts a meditation garden, climbing tower, two fitness centers, a club for kids and a disco.

Transportation
  • Cancun International Airport (10 minutes)
Attractions
  • Breathing Observation Bubble (5.5 mi./ 8.8 km)
  • Cancun Golf Club (6.6 mi/ 10.6 km)
  • Manchones Reef (8 mi/ 12.8 km)
Business
  • The Universal Ballroom has 55,850 square feet of flexible meeting space and can accommodate up to 5,000 attendees.
  • A second-floor venue has 36,000 square feet of conference space for up to 3,600 guests.
  • The 30-foot Galactic Ballroom hosts up to 3,000 people. There is a boardroom and business center.

Moon Palace Golf and Spa Resort All Inclusive Rooms

Superior Deluxe Ocean View with Double jacuzzi and balcony/terrace
Each elegantly appointed guest room features -One king or two double beds
-A double Jacuzzi, private balcony terrace
-Chi bath amenities
-Liquor dispenser
-In-room safe
-All rooms with data ports and desks
-Individually controlled air conditioning, satellite TV with remote control, hairdryers
-Purified water
-Mini-bars containing sodas, bottled water, and beer
-Coffee makers
-Alarm clock, direct dial telephone and iron and ironing board
Superior Deluxe Garden View
Each elegantly appointed guest room features-One king or two double beds
-A double Jacuzzi, private balcony terrace
-Chi bath amenities
-Liquor dispenser
-In-room safe
-All rooms with data ports and desks
-Individually controlled air conditioning, satellite TV with remote control, hairdryers
-Purified water
-Mini-bars containing sodas, bottled water, and beer
-Coffee makers
-Alarm clock, direct dial telephone and iron and ironing board.
Swim Up Suites
1 King or 2 Dbl beds. Located in Sunrise Section. Direct access from room to the pool. Double Jacuzzi. Balcony with table & chairs. In-room welcome bottle of wine upon arrival. Private bath w/shower features Chi bath amenities, Bathrobes/slippers. In-room Liquor dispenser features premium brand names. Mini Bar. "Special Menu" 24-hour room service with select items from our restaurants & nightly Turndown service. Aromatherapy & Pillow menu. Exclusive Beach bag (one per room/per stay). Digital safe (laptop size) & Individually-controlled A/C. Lavazza Coffee Maker imported from Italy. DVD player/CD player & IPod dock. Direct dial telephone/ Alarm clock/Radio. Professional hair dryer, Iron/ironing board/ Wireless Internet & LCD TV w/satellite. Purified water. Private Check-in / Out. Early Check- in /Late Check- out (upon request & subject to availability) Non-smoking rooms. Maximum occupancy: 2 adults, 452 sq. ft.
Family Connection Luxury Suite with Nanny Services
Guaranteed connecting Superior Deluxe-Garden or Partial Ocean view rooms. 1 king & 2 dbl beds. Located in Sunrise Section. Double Jacuzzi. Balcony with chaise lounge. In-room Liquor dispenser. Mini Bar. 24-hour room service & Turndown service. Digital safe (laptop size). Wireless Internet & LCD TV. Exclusive Beach bag (one per room). Welcome amenities for families: 3 consecutive hours of nanny service for up to two children per room per day. Welcome candies & sweets, Specialized kids menu & chocolate milk in mini-bar. Priority access to the Kid's Club, Kiddie Concierge line providing younger guests a direct extension to the kid's club where they can call to ask questions and make special requests. Also included: X-Box with menu of movies, Signature welcome kit for children featuring a variety of beach toys & specialized L'Oreal bathroom amenities just for kids. Max Occupancy: 6 guests, Four (4) adults maximum. 968 sq. ft.
Concierge Level
Rooms with Ocean view and King bed. Double Jacuzzi. Private Bath w/ shower only. Balcony. Liquor dispenser contains premium, upgraded brands of liquor. Mini Bar contains sodas, bottled water & domestic beer. LCD TV w/ Satellite, DVD/CD Player. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Two (2) 25 Minute Massage at the Beach/Spa, Private Beach Lounge Chair Area with Service, Exclusive Beach Bag (one per room/per stay), Aromatherapy menu. Digital safe. Individually-Controlled A/C. Espresso/Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service from select restaurant's menu. Private candlelight dinner at select locations (once per stay), Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Exclusive Concierge Phone Service, Private Check-in & Out/ Late Check-out & Early Check-In (subject to availability)
484 sq ft
Superior Deluxe Oceanfront double jacuzzi with balcony
This room category is available in Nizuc Side Only
1 King bed. Double Jacuzzi. Private Bath w/ shower only. Balcony. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water & domestic beer. Flat Screen LCD TV w/ Satellite. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Digital safe (most rooms). Individually-Controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-Smoking rooms available. Ocean Front View. Max Occupancy: 2 adults. 484 Sq. Ft. 140 rooms.
Deluxe Room Resort View
Each elegantly appointed guest room features:
-1 King or 2 dbl beds
-Double Jacuzzi
-In Room Wine and Fruits
-Private bath w/ shower only
-Balcony with chaise lounge, chairs & table
-Liquor Dispenser contains whiskey, tequila, rum & vodka
-Mini Bar contains sodas, bottled water, juices & domestic beer
-LCD TV w/ Satellite
-Purified Water
-Chi Bath Amenities. Bathrobes & Slippers
-Digital safe (laptop size)
-Individually-Controlled A/C
-Coffee Maker
-Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board
-Wireless Internet
-24-Hour room service & Turndown Service
-Non-Smoking rooms available
-Max Occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests
-484 Sq. Ft
Grand Deluxe Suite - Resort View
1 King or 2 Dbl beds. Located in Grand Section. Double Jacuzzi. Balcony with table & chairs. In-room welcome bottle of wine upon arrival. Private bath w/shower features Chi bath amenities, Bathrobes/slippers. In-room Liquor dispenser features premium brand names. Mini Bar. "Special Menu" 24-hour room service with select items from our restaurants & nightly Turndown service. Aromatherapy & Pillow menu. Exclusive Beach bag (one per room/per stay). Digital safe (laptop size) & Individually-controlled A/C. Lavazza Coffee Maker imported from Italy. DVD player, CD player & IPod dock. Alarm clock/Radio. Professional hair dryer. Iron/ironing board/ Wireless Internet & LCD TV w/satellite. Purified water. Private Check-In / Out . Early Check- in /Late Check Out (upon request & subject to availability). Non-smoking rooms. Rooms for the Physically challenged: 3 Max Occupancy: 4, including children & infants.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.9876 -86.8302
Area served
Cancun, Mexico.
Nearby airports
Cancun International Airport (CUN), Approximate driving time is 10 minutes and distance is 8.5 km (5.25 mi).
Area description
The Moon Palace Golf & Spa Resort is located 10 minutes from the airport.

Nearby points of interest

  • Riviera Cancun Golf: 2.2 mi
  • Dolphinaris Cancun: 3.7 mi
  • Wet'n Wild Cancun: 4.2 mi
  • Iberostar Cancun Golf Course: 6 mi
  • Playa Delfines: 6.2 mi
  • Avenida Kukulkan: 8.4 mi
  • Interactive Aquarium: 9.5 mi
  • El Rey Ruins: 9.6 mi
  • Dubai Palace Casino: 10.8 mi
  • Playa Tortugas: 11.5 mi
  • Avenida Tulum: 12 mi
  • Museo Maya de Cancun: 12.2 mi

Dining

Palapa Fragata
Poolside restaurant/bar Cuisine-Seafood
Lunch buffet International-Noon - 4:30 pm
Dinner buffet- 6:30 pm - 11:00 pm
Palapa Barracuda
Poolside restaurant/bar (Steak House)
Breakfast buffet International- 8:00 am - 11:00 am
Lunch buffet International- 11:30 am - 4:30 pm
Dinner a la carte- 6:30 pm - 10:30 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
El Manglar
Location- Central lobby
Cuisine- Italian (dinner)
Breakfast buffet International,6:30 am - 11:30 am
Lunch buffet Int'l.: 12:30 pm -4:00 pm
Dinner buffet: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed
Bugambilias
Location- Central lobby Cuisine -Mexican Breakfast buffet: 6:45 am - 11:00 am
Lunch buffet: 12:30 pm - 4:30 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Delfines
Poolside restaurant/bar (Grill)
Lunch a la carte- 11:00 am - 4:00 pm
Dinner buffet- 6:00 pm - 11:00 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
La Trattoria
Located in the Golf Course
Open Daily. Breakfast & lunch buffet. Italian cuisine - dinner a la carte.
La Gondola
Location- Adjacent to lobby Cuisine- Italian
Breakfast buffet International- 7:00 am - 11:30 am
Dinner buffet- 6:00 pm - 11:00 pm
Dress code- Casual, wet clothing or uncovered swimwear not allowed.
Arrecifes
Location- Central lobby Cuisine- Brazilian (dinner)
Breakfast buffet International: 7:00 am - 11:30 am
Lunch buffet Int'l. 11:30 am - 5:00 pm
Dinner a la carte 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Pelicanos
Poolside restaurant/bar (Sushi)
Lunch Int'l buffet: 12:30 pm - 4:00 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Bambu
Located in the Golf Course
Open Daily. Oriental cuisine - dinner a la carte.

Meeting facilities

Meeting Info
From the state-of-the-art Universal Boardroom to our grand Galactic Ballroom, our convention facilities are ready to meet your expectations. And, our talented and dedicated sales and conference service staff will be standing by to fulfill each of your business and incentive needs. Our Executive Business Center offers complete professional services, including private offices.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (772)

Ratings and reviews for Moon Palace Golf and Spa Resort All Inclusive

Overall score

4.3 / 5
5.01.0
772 out of 772
Amenities:
4.6
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.5
Location:
4.2
Value:
4.3

92% would recommend to a friend.

Sort by:
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
BigChuckD
North Carolina, USA
Mar 30, 2012

2nd time around

This was my second time visiting Moon Palace in 3 years. Overall it is one of the best places to stay in Cancun. Close to the airport, amazing beach, and top notch service. I noticed a bit of a quality drop in some of the lower end restaurants, but the upscale nicer dining locations were just as amazing as I remember. I would definetly stay there again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Dining tip: Not Applicable

Try to stick to the higher end dining locations at this resort and you will not go wrong :-)

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Anonymous
Boston,MA
Mar 19, 2012

Girls vacation

The Moon Palace was perfect. The resort is beautiful & well maintained. The staff is very friendly and couldn't do enough for you. There were many restaurants to choose from which all were great. The only down side was the location. It's a 20 minute, $30 cab ride to downtown Cancun. The hotel does provide a shuttle bus to other Palace Resorts, which saves the cab rides. Overall, I will definetly be returning to Moon Palace in the future & highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Money-saving tip: In Hotel

Take to hotel shuttle bus to Beach Palace to go downtown. This saves you the cab fare.

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

3
5.01.0
whitey ford
monroe mi
Mar 14, 2012

Getting old

The moon is still a nice place and we like the way its spread out but the rooms at sunrise and nizuk are getting aged, they say they are upgrading them but the price is suppose to go way up. also getting to the golf course - spa side was a problem if you wanted to eat there twice we tried and waited and waited once we just gave up and went to the grand which has excellent food.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Dining tip: In Hotel

skip the golf course and try the grand

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Beachgal
NYC
Feb 27, 2012

Family Trip To Moon Palace

The five of us (3 kids ages 8-13) and 2 adults arrived and were placed in the Sunrise section of the hotel. After a "tour" and info about the timeshare, we got upgraded to the Grand which was a much nicer part of the resort. Overall, we had a good time but you definately have to "work the system" a bit to use your hotel credits and a room upgrade.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Sightseeing tip: Not Applicable

Defiantely go to Xel-ha. It was great!

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Bre03
Wisconsin, USA
Feb 27, 2012

A wonderful place to relax and feel pampered

This was our second trip to Moon Palace (we were married there in 2011 - best decision of our lives). The resort is incredible and very spacious. It is possible to spend the entire time in only one section of the resort - but I recommend you visit everything if you have time. The staff are incredible and so accommodating. The $1,500 resort credit cannot be beat. You can use it to upgrade your room, a couples massage at the spa, towards souvenirs to bring home, or day trips. If you get a chance, take the courtesy bus to town and visit the other palace resorts in the hotel zone of Cancun. The water there is the beautiful Caribbean blue (unlike the moon palace which is more of a sea water blue). The pools at Moon Palace are spectacular and really well kept up, there is also amazing shows each night. There are so many activities that we are going to plan another trip there next year so that we can continue the fun. My husband and I loved it and would recommend that families of all sizes - there is tons to do for families and adults too.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

1
5.01.0
Mike jordan
Michigan, USA
Feb 24, 2012

Below average family gateway

Hotel not bad,jacuzzi in rooms take a lot space make room too small to manuver if you want to eat n a restaurant is first come first serve as a result you have to wait at least an hour or more to get your turn when your turn is up it take an hour to get served with dinner no management seen in charge . I tried to complain , ! !!!!!!!!! Who ???? No management below average I will not go there again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
2
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
VBBB
Scarsdale, NY, USA
Feb 8, 2012

Mid-winter Break

If you need to get away from the snow, and you do do not have the time or desire to research the vast numbers of warm weather vacation locations, come to Moon Palace. Moon Palace is beautiful, the staff is exceptional, it is easy to get to, and it is an incredible value. The entire vacation for my boyfriend and I cost less than than my weekly rental at Long Beach Island, NJ and believe me there is no 27 hole Jack Nicklaus Golf Course (in exceptional condition) on Long Beach Island. I really cannot say enough about the Moon Palace experience, you should go and see for yourself.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Not Applicable

If you can get away after New Year and before the school winter breaks begin, you can get some really great savings on your vacation package.

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Lois Lynne
Ada, Michigan
Feb 6, 2012

Great vacation

Absolutely one of the best spots in Cancun. Gorgeous grounds, staff was outstanding, rooms beautiful! All inclusive was really great, so many great meals. Great evening shows! Couldn't have been better!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: In Hotel

Shows were great!

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Chelo 87
San Diego, CA, USA
Feb 6, 2012

Wonderful Family Stay

My entire family enjoyed our stay at Moon Palace. All staff were courteous & very respectful. They made us feel welcome, particularly one restaurant in Nizuc. They came to know my family & when we would go to eat seperately they would recognize us & would then sit us together. : )

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
G in USA
Utah
Feb 3, 2012

Couldn't Have Been Better

It was our fourth time at Moon Palace. We just keep going back. Beautiful hotel, huge pools, awesome staff. It really couldn't have been better.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: In Hotel

Don't do the "Membership" presentation. Our 90 minute tour was three hours long and the Membership has absolutely no benefit over booking online.

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