$407 Avg/night
Rate and special offer based on Check-in: Sep 22, 2014 Check-out: Sep 25, 2014

Moon Palace Golf and Spa Resort All Inclusive

5 stars
Carretera Cancun-Chetumal KM 340, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
478 reviews
Perfect family getaway

This is the best resort I have been to. Spent most of the time in the resort. Pools were wonderful.... See full review

  • HemantP
  • Aug 23, 2014
great vacation

Excellent. Staff went out of their way. Had a few minor hiccups but staff took care of everything. See full review

  • guest72581
  • Aug 2, 2014
Posh Cancun resort along the Caribbean with Jacuzzi-outfitted rooms

The hotel is five miles from the airport and overlooks the Caribbean Sea. This luxurious property is punctuated by tropical foliage and flanked by an expansive, white sand beach. Rooms -- many of which overlook the shimmering, turquoise waters -- feature private, double Jacuzzis and balconies. A 27-hole Jack Nicklaus Signature golf course and miniature golf course, plus eight outdoor pools -- including two kiddie pools -- provide options for all ages. 

At any of the Palace Resorts properties, guests are welcome to enjoy the facilities and restaurants of Beach Palace, Sun Palace, Playacar Palace, Isla Mujeres Palace and Cozumel Palace. Scheduled transportation is available at select resorts

Highlights
  • A 27-hole Jack Nicklaus Signature golf course and mini golf course on the grounds
  • Luxurious rooms with private balconies and double Jacuzzis
  • Activities suited to all ages
Rooms

The property is divided into three sections, and there are eight different types of accommodations done up with white walls and sand-colored bedspreads and drapes. All feature private, double Jacuzzis and balconies and include one king or two double beds. There is also an iPod dock and DVD and CD players as well as 24-hour room service and wireless Internet. Guests receive two 25-minute massages at the beach spa, a private beach lounge chair with service and a pillow menu with nightly turndown service and petite fours. Guests can arrange one private, candlelit dinner at a select location during their stay. Golfers may want to check out the lavish, 1,296-square-foot, two-bedroom golf suites.

Dining

The all-inclusive Moon Palace Golf and Spa Resort has 14 restaurants -- from Mexican to Italian, American and Asian. Margaritas and top-shelf wines and liquors are served from 12 bars, including six pool bars.

Recreation

A 27-hole Jack Nicklaus Signature golf course and mini golf course are augmented by eight outdoor pools -- including two kiddie pools -- and six Jacuzzis. There is a water sports marina. The landscape hosts a meditation garden, climbing tower, two fitness centers, a club for kids and a disco.

Transportation
  • Cancun International Airport (10 minutes)
Attractions
  • Breathing Observation Bubble (5.5 mi./ 8.8 km)
  • Cancun Golf Club (6.6 mi/ 10.6 km)
  • Manchones Reef (8 mi/ 12.8 km)
Business
  • The Universal Ballroom has 55,850 square feet of flexible meeting space and can accommodate up to 5,000 attendees.
  • A second-floor venue has 36,000 square feet of conference space for up to 3,600 guests.
  • The 30-foot Galactic Ballroom hosts up to 3,000 people. There is a boardroom and business center.

Hotel Map

20.9876 -86.8302
Area served
Cancun, Mexico.
Nearby airports
Cancun International Airport (CUN), Approximate driving time is 10 minutes and distance is 8.5 km (5.25 mi).
Area description
The Moon Palace Golf & Spa Resort is located 10 minutes from the airport.

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Moon Palace Golf and Spa Resort All Inclusive Rooms

Superior Deluxe Ocean View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Ocean View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft
Superior Deluxe Garden View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Garden View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft
Junior Suite Golf Course with Double Whirlpool and terrace
1 King bed, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. Golf cart included for personal use. All non-smoking rooms. Golf View. Max Occupancy: 2 adults. 411 Sq.Ft
Concierge Level With double Whirlpool
Rooms with Ocean view and King bed. Double Whirlpool. Private Bath w/ shower only. Balcony. Liquor dispenser contains premium, upgraded brands of liquor. Mini Bar contains sodas, bottled water & domestic beer. LCD TV w/ Satellite, DVD/CD Player. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Two (2) 25 Minute Massage at the Beach/Spa, Private Beach Lounge Chair Area with Service, Exclusive Beach Bag (one per room/per stay), Aromatherapy menu. Digital safe. Individually-Controlled A/C. Espresso/Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service from select restaurant's menu. Private candlelight dinner at select locations (once per stay), Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Exclusive Concierge Phone Service, Private Check-in & Out/ Late Check-out & Early Check-In (subject to availability)
484 sq ft
Deluxe Superior Deluxe Resort View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Resort View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Riviera Cancun Golf: 2.2 mi
  • Dolphinaris Cancun: 3.7 mi
  • Wet'n Wild Cancun: 4.2 mi
  • Iberostar Cancun Golf Course: 6 mi
  • Playa Delfines: 6.2 mi
  • Avenida Kukulkan: 8.4 mi
  • Interactive Aquarium: 9.5 mi
  • El Rey Ruins: 9.6 mi
  • Dubai Palace Casino: 10.8 mi
  • Playa Tortugas: 11.5 mi
  • Avenida Tulum: 12 mi
  • Museo Maya de Cancun: 12.2 mi

Dining

Palapa Fragata
Poolside restaurant/bar Cuisine-Seafood
Lunch buffet International-Noon - 4:30 pm
Dinner buffet- 6:30 pm - 11:00 pm
Palapa Barracuda
Poolside restaurant/bar (Steak House)
Breakfast buffet International- 8:00 am - 11:00 am
Lunch buffet International- 11:30 am - 4:30 pm
Dinner a la carte- 6:30 pm - 10:30 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
El Manglar
Location- Central lobby
Cuisine- Italian (dinner)
Breakfast buffet International,6:30 am - 11:30 am
Lunch buffet Int'l.: 12:30 pm -4:00 pm
Dinner buffet: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed
Bugambilias
Location- Central lobby Cuisine -Mexican Breakfast buffet: 6:45 am - 11:00 am
Lunch buffet: 12:30 pm - 4:30 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Delfines
Poolside restaurant/bar (Grill)
Lunch a la carte- 11:00 am - 4:00 pm
Dinner buffet- 6:00 pm - 11:00 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
La Trattoria
Located in the Golf Course
Open Daily. Breakfast & lunch buffet. Italian cuisine - dinner a la carte.
La Gondola
Location- Adjacent to lobby Cuisine- Italian
Breakfast buffet International- 7:00 am - 11:30 am
Dinner buffet- 6:00 pm - 11:00 pm
Dress code- Casual, wet clothing or uncovered swimwear not allowed.
Arrecifes
Location- Central lobby Cuisine- Brazilian (dinner)
Breakfast buffet International: 7:00 am - 11:30 am
Lunch buffet Int'l. 11:30 am - 5:00 pm
Dinner a la carte 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Pelicanos
Poolside restaurant/bar (Sushi)
Lunch Int'l buffet: 12:30 pm - 4:00 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Bambu
Located in the Golf Course
Open Daily. Oriental cuisine - dinner a la carte.

Meeting facilities

Meeting Info
From the state-of-the-art Universal Boardroom to our grand Galactic Ballroom, our convention facilities are ready to meet your expectations. And, our talented and dedicated sales and conference service staff will be standing by to fulfill each of your business and incentive needs. Our Executive Business Center offers complete professional services, including private offices.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (478)

Ratings and reviews for Moon Palace Golf and Spa Resort All Inclusive

Overall score

4.3 / 5
5.01.0
478 out of 478
Amenities:
4.5
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.5
Location:
4.2
Value:
4.3

91% would recommend to a friend.

Sort by:
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Donna
Sacramento, california
May 18, 2012

Birthday celebration

the only complaint I have is there are no elevators, to many steps, hard for an older person. There is a Pillar in the room which is in the way, I sprained my toe Twice, not good. Tv is bad quality, but that don't matter, because u are busy doing other things. The staff was very nice Ns helpful bent over backwards for u. The grounds are beautiful and the pool area are really nice. The food is just ok, the beef is tough, the fish is to die for, so many choices of restuarants . Great drinks, They need more offers of transportation Into cancun, more times.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Shopping tip: Not Applicable

Shop in cancun at the mexican market, u can get greT deals.

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
25 Year Old Couple
Canton, Ohio
May 15, 2012

Treated like Royalty

We stayed in the Nizuc Section. The rooms were clean and comfortable. We had a spectacular view of the ocean! If you have the choice I would recommend the Sunrise Section. Although we woudl stay in the Nizuc again (nothing wrong with it) The pool and restaurants were the best in the sunrise section so it would cut down on walking when you just want something fast! This resort is huge! The spa is a must :) We are both 25 and married and loved it! They have shows every night and always something going on. We didnt do any excusions but they looked awesome as well. We just opted to relax all day! Try the pizza at the pool!!! No need to leave the resort! The staff is AMAZING!! You really are treated like royalty. My husband speaks little spanish and I speak none an we had no problem, everyone is very friendly and speaks English and other languages fluently! Kid friendly as well! We dont have children but plenty of others did.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Broso
Chicago, IL, USA
May 2, 2012

That's Good Stuff

Overall the resort was great. We were steps from the beach and all of the restaurants and bars were covered in the package.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
chilln
Manitowoc, WI, USA
Apr 27, 2012

25th wedding anniversary trip

The staff at this resort went above and beyond to accomodate. No need to leave the resort with variety of beach sports, restaurants, and nightly entertainment. Accomodations were well kept inside the units and around the grounds. WI-Fi was spotty at times, but each unit is given 30 minutes internet time during their stay to make contact with home. Food, drinks, room service available 24/7. Couples massage a wonderful experience. Golfing was popular for a lot of people. Very safe, no fear on resort as it is secluded from general population.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Nightlife tip: Short walk from hotel

A beautiful sidewalk running parallel to the beach can take you from one end of the property to the other in 30 minutes at a brisk pace. Nightly shows are hosted at two of the three complexes each night. Enjoy a sit down dinner at one of the 13 restaurants on site, and then attend a show.

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Robyn E
Hershey, PA, USA
Apr 22, 2012

Great all-inclusive resort!

Stayed at Moon Palace's - Nizuc hotel. With three different restaurants and a sweets and coffee shop, 6+ pools, a myriad of bars and food by the pools, staff that waits on your every need, it really doesn't get much better! And there is entertainment every night right at the hotel! and if you didn't like the entertainment that they have to offer at your particular hotel, you can walk by the ocean or take the hotel shuttle to the neighboring one to catch that show! Really great. When you're at almost anyone of the restaurants for dinner ask the waiter to make you a Mayan coffee! What a show - and a great after dinner drink! Enjoy!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Shopping tip: In Hotel

Only one real "gift shop" in Nizuc. Most items are very "touristy". To do real shopping you need to go into Cancun and spend the day.

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
soltice
Tucson, AZ
Apr 21, 2012

Moon Palace was a great wedding destination!

I travled to Mood Palace with my husband for my sister's wedding. It was luxiourous and we felt very pampered by staff. Rooms were fully stocked and everything we needed was provided. Food was fantastic and you can't beat all inclusive choices.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
agentman
Appleton, WI
Apr 9, 2012

Relaxing trip

The stay was nice but the quality of the hotel has gone down some since we were there in 2009. Food selections were ok. The $1500 resort points were somewhat suspect. Could not really use all the points unless we spent additional money. The timeshare hawkers were a bit of a pain too.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Skeeter Joe
traverse city, MI
Apr 8, 2012

great family resort with much to do.....

Great food, great location off the strip, no beach venders

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

3
5.01.0
ranmer
Minnesota, USA
Apr 6, 2012

looks nice - too much selling going on

the grounds and location were great but their promo of 1500 points meant too much sales pressure and waiting in line to redeem - plus they threw in extra rules about how the points could be used - food was average and all the indoor dining was too hot

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

2
5.01.0
WindyCityHoosier
Chicago, IL, USA
Apr 3, 2012

Not Special

Although the staff was really friendly and wonderful, it's hard to make up for mediocre food and worn facilities. Although the grounds were beautiful, all the buildings have chipped or peeling paint (or paint that was not carefully applied, so you can see drips and splatters). We specifically booked this resort because of the family connecting rooms since we wanted to be able to put our kids to sleep early and still hang out and watch TV, etc. Interestingly, their full/double beds were very comfortable while our king was horribly hard and also missing part of the leg so it moved. The layout of the hallways with the tile floor make them echo so badly that anyone walking or talking softly sounds like they're in your room and yelling. Needless to say this isn't great for a restful vacation. Even the spa, although free with the resort credits, was nice on the surface until you realize you're relaxing in pool chairs prior to your service. Not very upscale. Overall, we paid a LOT of money and it was just an ok experience.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Dining tip: In Hotel

The Asian restaurant in the Sunrise lobby had excellent food and service. Great sushi and cooked food. We though this was better overall than the Italian restaurant at the golf course.

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