$417 Avg/night
Rate and special offer based on Check-in: Jul 17, 2014 Check-out: Jul 18, 2014

Moon Palace Golf and Spa Resort All Inclusive

4 stars
Carretera Cancun-Chetumal KM 340, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
772 reviews
Honeymoon

Incredible experience, I couldn't have picked a better resort. My husband and I will definitely be... See full review

  • newwife5832
  • Jun 28, 2014
the best vacation!

extremely friendly staff, unbelievably gorgeous hotel, the best food and drinks you can get combine... See full review

  • SERAJ
  • Jun 26, 2014
Posh Cancun resort along the Caribbean with Jacuzzi-outfitted rooms

The hotel is five miles from the airport and overlooks the Caribbean Sea. This luxurious property is punctuated by tropical foliage and flanked by an expansive, white sand beach. Rooms -- many of which overlook the shimmering, turquoise waters -- feature private, double Jacuzzis and balconies. A 27-hole Jack Nicklaus Signature golf course and miniature golf course, plus eight outdoor pools -- including two kiddie pools -- provide options for all ages. 

At any of the Palace Resorts properties, guests are welcome to enjoy the facilities and restaurants of Beach Palace, Sun Palace, Playacar Palace, Isla Mujeres Palace and Cozumel Palace. Scheduled transportation is available at select resorts

Highlights
  • A 27-hole Jack Nicklaus Signature golf course and mini golf course on the grounds
  • Luxurious rooms with private balconies and double Jacuzzis
  • Activities suited to all ages
Rooms

The property is divided into three sections, and there are eight different types of accommodations done up with white walls and sand-colored bedspreads and drapes. All feature private, double Jacuzzis and balconies and include one king or two double beds. There is also an iPod dock and DVD and CD players as well as 24-hour room service and wireless Internet. Guests receive two 25-minute massages at the beach spa, a private beach lounge chair with service and a pillow menu with nightly turndown service and petite fours. Guests can arrange one private, candlelit dinner at a select location during their stay. Golfers may want to check out the lavish, 1,296-square-foot, two-bedroom golf suites.

Dining

The all-inclusive Moon Palace Golf and Spa Resort has 14 restaurants -- from Mexican to Italian, American and Asian. Margaritas and top-shelf wines and liquors are served from 12 bars, including six pool bars.

Recreation

A 27-hole Jack Nicklaus Signature golf course and mini golf course are augmented by eight outdoor pools -- including two kiddie pools -- and six Jacuzzis. There is a water sports marina. The landscape hosts a meditation garden, climbing tower, two fitness centers, a club for kids and a disco.

Transportation
  • Cancun International Airport (10 minutes)
Attractions
  • Breathing Observation Bubble (5.5 mi./ 8.8 km)
  • Cancun Golf Club (6.6 mi/ 10.6 km)
  • Manchones Reef (8 mi/ 12.8 km)
Business
  • The Universal Ballroom has 55,850 square feet of flexible meeting space and can accommodate up to 5,000 attendees.
  • A second-floor venue has 36,000 square feet of conference space for up to 3,600 guests.
  • The 30-foot Galactic Ballroom hosts up to 3,000 people. There is a boardroom and business center.

Moon Palace Golf and Spa Resort All Inclusive Rooms

Superior Deluxe Ocean View with Double jacuzzi and balcony/terrace
Each elegantly appointed guest room features -One king or two double beds
-A double Jacuzzi, private balcony terrace
-Chi bath amenities
-Liquor dispenser
-In-room safe
-All rooms with data ports and desks
-Individually controlled air conditioning, satellite TV with remote control, hairdryers
-Purified water
-Mini-bars containing sodas, bottled water, and beer
-Coffee makers
-Alarm clock, direct dial telephone and iron and ironing board
Superior Deluxe Garden View
Each elegantly appointed guest room features-One king or two double beds
-A double Jacuzzi, private balcony terrace
-Chi bath amenities
-Liquor dispenser
-In-room safe
-All rooms with data ports and desks
-Individually controlled air conditioning, satellite TV with remote control, hairdryers
-Purified water
-Mini-bars containing sodas, bottled water, and beer
-Coffee makers
-Alarm clock, direct dial telephone and iron and ironing board.
Swim Up Suites
1 King or 2 Dbl beds. Located in Sunrise Section. Direct access from room to the pool. Double Jacuzzi. Balcony with table & chairs. In-room welcome bottle of wine upon arrival. Private bath w/shower features Chi bath amenities, Bathrobes/slippers. In-room Liquor dispenser features premium brand names. Mini Bar. "Special Menu" 24-hour room service with select items from our restaurants & nightly Turndown service. Aromatherapy & Pillow menu. Exclusive Beach bag (one per room/per stay). Digital safe (laptop size) & Individually-controlled A/C. Lavazza Coffee Maker imported from Italy. DVD player/CD player & IPod dock. Direct dial telephone/ Alarm clock/Radio. Professional hair dryer, Iron/ironing board/ Wireless Internet & LCD TV w/satellite. Purified water. Private Check-in / Out. Early Check- in /Late Check- out (upon request & subject to availability) Non-smoking rooms. Maximum occupancy: 2 adults, 452 sq. ft.
Family Connection Luxury Suite with Nanny Services
Guaranteed connecting Superior Deluxe-Garden or Partial Ocean view rooms. 1 king & 2 dbl beds. Located in Sunrise Section. Double Jacuzzi. Balcony with chaise lounge. In-room Liquor dispenser. Mini Bar. 24-hour room service & Turndown service. Digital safe (laptop size). Wireless Internet & LCD TV. Exclusive Beach bag (one per room). Welcome amenities for families: 3 consecutive hours of nanny service for up to two children per room per day. Welcome candies & sweets, Specialized kids menu & chocolate milk in mini-bar. Priority access to the Kid's Club, Kiddie Concierge line providing younger guests a direct extension to the kid's club where they can call to ask questions and make special requests. Also included: X-Box with menu of movies, Signature welcome kit for children featuring a variety of beach toys & specialized L'Oreal bathroom amenities just for kids. Max Occupancy: 6 guests, Four (4) adults maximum. 968 sq. ft.
Concierge Level
Rooms with Ocean view and King bed. Double Jacuzzi. Private Bath w/ shower only. Balcony. Liquor dispenser contains premium, upgraded brands of liquor. Mini Bar contains sodas, bottled water & domestic beer. LCD TV w/ Satellite, DVD/CD Player. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Two (2) 25 Minute Massage at the Beach/Spa, Private Beach Lounge Chair Area with Service, Exclusive Beach Bag (one per room/per stay), Aromatherapy menu. Digital safe. Individually-Controlled A/C. Espresso/Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service from select restaurant's menu. Private candlelight dinner at select locations (once per stay), Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Exclusive Concierge Phone Service, Private Check-in & Out/ Late Check-out & Early Check-In (subject to availability)
484 sq ft
Superior Deluxe Oceanfront double jacuzzi with balcony
This room category is available in Nizuc Side Only
1 King bed. Double Jacuzzi. Private Bath w/ shower only. Balcony. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water & domestic beer. Flat Screen LCD TV w/ Satellite. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Digital safe (most rooms). Individually-Controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-Smoking rooms available. Ocean Front View. Max Occupancy: 2 adults. 484 Sq. Ft. 140 rooms.
Deluxe Room Resort View
Each elegantly appointed guest room features:
-1 King or 2 dbl beds
-Double Jacuzzi
-In Room Wine and Fruits
-Private bath w/ shower only
-Balcony with chaise lounge, chairs & table
-Liquor Dispenser contains whiskey, tequila, rum & vodka
-Mini Bar contains sodas, bottled water, juices & domestic beer
-LCD TV w/ Satellite
-Purified Water
-Chi Bath Amenities. Bathrobes & Slippers
-Digital safe (laptop size)
-Individually-Controlled A/C
-Coffee Maker
-Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board
-Wireless Internet
-24-Hour room service & Turndown Service
-Non-Smoking rooms available
-Max Occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests
-484 Sq. Ft
Grand Deluxe Suite - Resort View
1 King or 2 Dbl beds. Located in Grand Section. Double Jacuzzi. Balcony with table & chairs. In-room welcome bottle of wine upon arrival. Private bath w/shower features Chi bath amenities, Bathrobes/slippers. In-room Liquor dispenser features premium brand names. Mini Bar. "Special Menu" 24-hour room service with select items from our restaurants & nightly Turndown service. Aromatherapy & Pillow menu. Exclusive Beach bag (one per room/per stay). Digital safe (laptop size) & Individually-controlled A/C. Lavazza Coffee Maker imported from Italy. DVD player, CD player & IPod dock. Alarm clock/Radio. Professional hair dryer. Iron/ironing board/ Wireless Internet & LCD TV w/satellite. Purified water. Private Check-In / Out . Early Check- in /Late Check Out (upon request & subject to availability). Non-smoking rooms. Rooms for the Physically challenged: 3 Max Occupancy: 4, including children & infants.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.9876 -86.8302
Area served
Cancun, Mexico.
Nearby airports
Cancun International Airport (CUN), Approximate driving time is 10 minutes and distance is 8.5 km (5.25 mi).
Area description
The Moon Palace Golf & Spa Resort is located 10 minutes from the airport.

Nearby points of interest

  • Riviera Cancun Golf: 2.2 mi
  • Dolphinaris Cancun: 3.7 mi
  • Wet'n Wild Cancun: 4.2 mi
  • Iberostar Cancun Golf Course: 6 mi
  • Playa Delfines: 6.2 mi
  • Avenida Kukulkan: 8.4 mi
  • Interactive Aquarium: 9.5 mi
  • El Rey Ruins: 9.6 mi
  • Dubai Palace Casino: 10.8 mi
  • Playa Tortugas: 11.5 mi
  • Avenida Tulum: 12 mi
  • Museo Maya de Cancun: 12.2 mi

Dining

Palapa Fragata
Poolside restaurant/bar Cuisine-Seafood
Lunch buffet International-Noon - 4:30 pm
Dinner buffet- 6:30 pm - 11:00 pm
Palapa Barracuda
Poolside restaurant/bar (Steak House)
Breakfast buffet International- 8:00 am - 11:00 am
Lunch buffet International- 11:30 am - 4:30 pm
Dinner a la carte- 6:30 pm - 10:30 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
El Manglar
Location- Central lobby
Cuisine- Italian (dinner)
Breakfast buffet International,6:30 am - 11:30 am
Lunch buffet Int'l.: 12:30 pm -4:00 pm
Dinner buffet: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed
Bugambilias
Location- Central lobby Cuisine -Mexican Breakfast buffet: 6:45 am - 11:00 am
Lunch buffet: 12:30 pm - 4:30 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Delfines
Poolside restaurant/bar (Grill)
Lunch a la carte- 11:00 am - 4:00 pm
Dinner buffet- 6:00 pm - 11:00 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
La Trattoria
Located in the Golf Course
Open Daily. Breakfast & lunch buffet. Italian cuisine - dinner a la carte.
La Gondola
Location- Adjacent to lobby Cuisine- Italian
Breakfast buffet International- 7:00 am - 11:30 am
Dinner buffet- 6:00 pm - 11:00 pm
Dress code- Casual, wet clothing or uncovered swimwear not allowed.
Arrecifes
Location- Central lobby Cuisine- Brazilian (dinner)
Breakfast buffet International: 7:00 am - 11:30 am
Lunch buffet Int'l. 11:30 am - 5:00 pm
Dinner a la carte 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Pelicanos
Poolside restaurant/bar (Sushi)
Lunch Int'l buffet: 12:30 pm - 4:00 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Bambu
Located in the Golf Course
Open Daily. Oriental cuisine - dinner a la carte.

Meeting facilities

Meeting Info
From the state-of-the-art Universal Boardroom to our grand Galactic Ballroom, our convention facilities are ready to meet your expectations. And, our talented and dedicated sales and conference service staff will be standing by to fulfill each of your business and incentive needs. Our Executive Business Center offers complete professional services, including private offices.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (772)

Ratings and reviews for Moon Palace Golf and Spa Resort All Inclusive

Overall score

4.3 / 5
5.01.0
772 out of 772
Amenities:
4.6
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.5
Location:
4.2
Value:
4.3

92% would recommend to a friend.

Sort by:
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
unclebigdave
wisconsin
Feb 18, 2013

great time

always a great place to go and relax. weather was perfect. staff was great. food is awesome with many real good places to eat.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: In Hotel

hibachi

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
beachlover4
washington
Jul 4, 2014

Fun time in Cancun, Mexico

Excellent service, very warm & welcoming staff. Resort was very nice and so many things to do within and outside the resort. Would highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
newwife5832
Texas
Jun 28, 2014

Honeymoon

Incredible experience, I couldn't have picked a better resort. My husband and I will definitely be back next year for our anniversary.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
SERAJ
Denver
Jun 26, 2014

the best vacation!

extremely friendly staff, unbelievably gorgeous hotel, the best food and drinks you can get combine with the most beautiful view you can imagine will get you the best vacation you can get for as little money as you need to spend for al luxury getaway!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

for the best possible beach experience take a short drive that leaves daily from this hotel to their counterpart Beach palace and enjoy the most beautiful beach you have ever seen!

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Peter Cooper
London, UK
Jun 21, 2014

Our family loved it and would go back.

Very well looked after, hotel did have a few minor negatives

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Money-saving tip: In Hotel

If you stay there. The premises are very big. So do prepare to wait for golf buggies to pick you up to drop you off at reception etc. you can't pre-book them.

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

3
5.01.0
Yash P
Michigan
Jun 6, 2014

Not so Fantastic

Hotel is located out side the Hotel Zone. Does not provide shuttle service. Taxis are expensive, it cost at least 35 dollars to and from Air Port and to the city. It is all inclusive Hotel which includes liquor. Price is good if you drink a lot and eat a lot and you go there with children. I understand children stay free?. Service was slow. Food was average. Got sick after eating Sea food. Will not recommend to health conscious.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
1
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Vikes10
Minnesota
May 19, 2014

Very Good

The hotel room and pool were amazing! The service was the best I have ever seen. The only complaints that I have was the beach wasn't very nice and the food was just okay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

Go visit the beach palace if you want a great beach. The Moon Palace has a short shuttle there everyday.

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Maggie0403
Mahomet, Illinois
Apr 24, 2014

Beautiful Beach Wedding!

Our family and friends numbering 20 people stayed at Moon Palace for my son's wedding. We all stayed in different sections of the resort, and everyone loved their rooms - spacious, cozy, wonderful rain shower, wet bar with hard liquor as well. All staff were superb and went out of their way to make us comfortable. The wedding planner ensured everything was done to exact specifications, and the beach wedding was stunning. There are a number of restaurants of just about every type of food imagineable. The food at most of the restaurants was just average and we felt there were too many buffets and not enough al a carte places, but the hibachi grill and the Brazilian steak house were superb. There are many amenities for people of all ages throughout the resort - golf, spa, teen center, play center, beach, shows, nightclub - and lots of pools. My only real complaint was that our room was located quite a ways from the main building - while that is good for those who like quiet, I have a bad knee and there was too much walking, along with many stairs to navigate. That said, we could have called the front desk each time to pick us up but didn't want to bother. We noticed that some people had their own golf carts to get around the grounds, but we were told we couldn't do that. The resort is HUGE, which would be a drawback for those who prefer a more intimate setting. Otherwise, this is a beautiful resort that is well kept and it was a very enjoyable experience for all of us.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Dining tip: In Hotel

MoMo, the hibachi grill, and Arrecifes, the Brazilian steak house, were by far the best dining experiences for us. Get to MoMo early to ensure seating at the hibachi grill; otherwise, you order different food off the menu.

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Awesommation
New Jersey
Apr 23, 2014

Cancun Moon Palace Resort

Everything was good. However, this was our first trip and not sure why we were put in the Nizuc section instead of Sunrise section. That was the only disappointment else everything else was fantastic! That's the only reason to give 4 stars else it is 5 star!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Dining tip: In Hotel

International areas

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
janeb
New York, NY, USA
Apr 20, 2014

Awsome

Perfect. Not one complaint. Great facilities. Gym. Restaurants. Pools. Activities. Shows. Parties. Club. Kid activities. Teen activities. Great staff. Excellent top shelf drinks. Great food. Perfect place

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
3
Sightseeing tip: Not Applicable

Free bus to beach palace. Awsome beach. Use facilities free food / drinks. About 20 min ride

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
nv boys
Elko, Nevada
Apr 7, 2014

Great time

Staff was very friendly, hotel was beautiful, food is great, pools are awesome. Beach could be a little prettier but the weeds are there to stay,

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
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