$417 Avg/night
Rate and special offer based on Check-in: Jul 17, 2014 Check-out: Jul 18, 2014

Moon Palace Golf and Spa Resort All Inclusive

4 stars
Carretera Cancun-Chetumal KM 340, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
772 reviews
Honeymoon

Incredible experience, I couldn't have picked a better resort. My husband and I will definitely be... See full review

  • newwife5832
  • Jun 28, 2014
the best vacation!

extremely friendly staff, unbelievably gorgeous hotel, the best food and drinks you can get combine... See full review

  • SERAJ
  • Jun 26, 2014
Posh Cancun resort along the Caribbean with Jacuzzi-outfitted rooms

The hotel is five miles from the airport and overlooks the Caribbean Sea. This luxurious property is punctuated by tropical foliage and flanked by an expansive, white sand beach. Rooms -- many of which overlook the shimmering, turquoise waters -- feature private, double Jacuzzis and balconies. A 27-hole Jack Nicklaus Signature golf course and miniature golf course, plus eight outdoor pools -- including two kiddie pools -- provide options for all ages. 

At any of the Palace Resorts properties, guests are welcome to enjoy the facilities and restaurants of Beach Palace, Sun Palace, Playacar Palace, Isla Mujeres Palace and Cozumel Palace. Scheduled transportation is available at select resorts

Highlights
  • A 27-hole Jack Nicklaus Signature golf course and mini golf course on the grounds
  • Luxurious rooms with private balconies and double Jacuzzis
  • Activities suited to all ages
Rooms

The property is divided into three sections, and there are eight different types of accommodations done up with white walls and sand-colored bedspreads and drapes. All feature private, double Jacuzzis and balconies and include one king or two double beds. There is also an iPod dock and DVD and CD players as well as 24-hour room service and wireless Internet. Guests receive two 25-minute massages at the beach spa, a private beach lounge chair with service and a pillow menu with nightly turndown service and petite fours. Guests can arrange one private, candlelit dinner at a select location during their stay. Golfers may want to check out the lavish, 1,296-square-foot, two-bedroom golf suites.

Dining

The all-inclusive Moon Palace Golf and Spa Resort has 14 restaurants -- from Mexican to Italian, American and Asian. Margaritas and top-shelf wines and liquors are served from 12 bars, including six pool bars.

Recreation

A 27-hole Jack Nicklaus Signature golf course and mini golf course are augmented by eight outdoor pools -- including two kiddie pools -- and six Jacuzzis. There is a water sports marina. The landscape hosts a meditation garden, climbing tower, two fitness centers, a club for kids and a disco.

Transportation
  • Cancun International Airport (10 minutes)
Attractions
  • Breathing Observation Bubble (5.5 mi./ 8.8 km)
  • Cancun Golf Club (6.6 mi/ 10.6 km)
  • Manchones Reef (8 mi/ 12.8 km)
Business
  • The Universal Ballroom has 55,850 square feet of flexible meeting space and can accommodate up to 5,000 attendees.
  • A second-floor venue has 36,000 square feet of conference space for up to 3,600 guests.
  • The 30-foot Galactic Ballroom hosts up to 3,000 people. There is a boardroom and business center.

Moon Palace Golf and Spa Resort All Inclusive Rooms

Superior Deluxe Ocean View with Double jacuzzi and balcony/terrace
Each elegantly appointed guest room features -One king or two double beds
-A double Jacuzzi, private balcony terrace
-Chi bath amenities
-Liquor dispenser
-In-room safe
-All rooms with data ports and desks
-Individually controlled air conditioning, satellite TV with remote control, hairdryers
-Purified water
-Mini-bars containing sodas, bottled water, and beer
-Coffee makers
-Alarm clock, direct dial telephone and iron and ironing board
Superior Deluxe Garden View
Each elegantly appointed guest room features-One king or two double beds
-A double Jacuzzi, private balcony terrace
-Chi bath amenities
-Liquor dispenser
-In-room safe
-All rooms with data ports and desks
-Individually controlled air conditioning, satellite TV with remote control, hairdryers
-Purified water
-Mini-bars containing sodas, bottled water, and beer
-Coffee makers
-Alarm clock, direct dial telephone and iron and ironing board.
Swim Up Suites
1 King or 2 Dbl beds. Located in Sunrise Section. Direct access from room to the pool. Double Jacuzzi. Balcony with table & chairs. In-room welcome bottle of wine upon arrival. Private bath w/shower features Chi bath amenities, Bathrobes/slippers. In-room Liquor dispenser features premium brand names. Mini Bar. "Special Menu" 24-hour room service with select items from our restaurants & nightly Turndown service. Aromatherapy & Pillow menu. Exclusive Beach bag (one per room/per stay). Digital safe (laptop size) & Individually-controlled A/C. Lavazza Coffee Maker imported from Italy. DVD player/CD player & IPod dock. Direct dial telephone/ Alarm clock/Radio. Professional hair dryer, Iron/ironing board/ Wireless Internet & LCD TV w/satellite. Purified water. Private Check-in / Out. Early Check- in /Late Check- out (upon request & subject to availability) Non-smoking rooms. Maximum occupancy: 2 adults, 452 sq. ft.
Family Connection Luxury Suite with Nanny Services
Guaranteed connecting Superior Deluxe-Garden or Partial Ocean view rooms. 1 king & 2 dbl beds. Located in Sunrise Section. Double Jacuzzi. Balcony with chaise lounge. In-room Liquor dispenser. Mini Bar. 24-hour room service & Turndown service. Digital safe (laptop size). Wireless Internet & LCD TV. Exclusive Beach bag (one per room). Welcome amenities for families: 3 consecutive hours of nanny service for up to two children per room per day. Welcome candies & sweets, Specialized kids menu & chocolate milk in mini-bar. Priority access to the Kid's Club, Kiddie Concierge line providing younger guests a direct extension to the kid's club where they can call to ask questions and make special requests. Also included: X-Box with menu of movies, Signature welcome kit for children featuring a variety of beach toys & specialized L'Oreal bathroom amenities just for kids. Max Occupancy: 6 guests, Four (4) adults maximum. 968 sq. ft.
Concierge Level
Rooms with Ocean view and King bed. Double Jacuzzi. Private Bath w/ shower only. Balcony. Liquor dispenser contains premium, upgraded brands of liquor. Mini Bar contains sodas, bottled water & domestic beer. LCD TV w/ Satellite, DVD/CD Player. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Two (2) 25 Minute Massage at the Beach/Spa, Private Beach Lounge Chair Area with Service, Exclusive Beach Bag (one per room/per stay), Aromatherapy menu. Digital safe. Individually-Controlled A/C. Espresso/Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service from select restaurant's menu. Private candlelight dinner at select locations (once per stay), Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Exclusive Concierge Phone Service, Private Check-in & Out/ Late Check-out & Early Check-In (subject to availability)
484 sq ft
Superior Deluxe Oceanfront double jacuzzi with balcony
This room category is available in Nizuc Side Only
1 King bed. Double Jacuzzi. Private Bath w/ shower only. Balcony. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water & domestic beer. Flat Screen LCD TV w/ Satellite. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Digital safe (most rooms). Individually-Controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-Smoking rooms available. Ocean Front View. Max Occupancy: 2 adults. 484 Sq. Ft. 140 rooms.
Deluxe Room Resort View
Each elegantly appointed guest room features:
-1 King or 2 dbl beds
-Double Jacuzzi
-In Room Wine and Fruits
-Private bath w/ shower only
-Balcony with chaise lounge, chairs & table
-Liquor Dispenser contains whiskey, tequila, rum & vodka
-Mini Bar contains sodas, bottled water, juices & domestic beer
-LCD TV w/ Satellite
-Purified Water
-Chi Bath Amenities. Bathrobes & Slippers
-Digital safe (laptop size)
-Individually-Controlled A/C
-Coffee Maker
-Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board
-Wireless Internet
-24-Hour room service & Turndown Service
-Non-Smoking rooms available
-Max Occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests
-484 Sq. Ft
Grand Deluxe Suite - Resort View
1 King or 2 Dbl beds. Located in Grand Section. Double Jacuzzi. Balcony with table & chairs. In-room welcome bottle of wine upon arrival. Private bath w/shower features Chi bath amenities, Bathrobes/slippers. In-room Liquor dispenser features premium brand names. Mini Bar. "Special Menu" 24-hour room service with select items from our restaurants & nightly Turndown service. Aromatherapy & Pillow menu. Exclusive Beach bag (one per room/per stay). Digital safe (laptop size) & Individually-controlled A/C. Lavazza Coffee Maker imported from Italy. DVD player, CD player & IPod dock. Alarm clock/Radio. Professional hair dryer. Iron/ironing board/ Wireless Internet & LCD TV w/satellite. Purified water. Private Check-In / Out . Early Check- in /Late Check Out (upon request & subject to availability). Non-smoking rooms. Rooms for the Physically challenged: 3 Max Occupancy: 4, including children & infants.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Recommendations for you

Customers who viewed Moon Palace Golf and Spa Resort All Inclusive also booked these hotels.

Hotel Map

20.9876 -86.8302
Area served
Cancun, Mexico.
Nearby airports
Cancun International Airport (CUN), Approximate driving time is 10 minutes and distance is 8.5 km (5.25 mi).
Area description
The Moon Palace Golf & Spa Resort is located 10 minutes from the airport.

Nearby points of interest

  • Riviera Cancun Golf: 2.2 mi
  • Dolphinaris Cancun: 3.7 mi
  • Wet'n Wild Cancun: 4.2 mi
  • Iberostar Cancun Golf Course: 6 mi
  • Playa Delfines: 6.2 mi
  • Avenida Kukulkan: 8.4 mi
  • Interactive Aquarium: 9.5 mi
  • El Rey Ruins: 9.6 mi
  • Dubai Palace Casino: 10.8 mi
  • Playa Tortugas: 11.5 mi
  • Avenida Tulum: 12 mi
  • Museo Maya de Cancun: 12.2 mi

Dining

Palapa Fragata
Poolside restaurant/bar Cuisine-Seafood
Lunch buffet International-Noon - 4:30 pm
Dinner buffet- 6:30 pm - 11:00 pm
Palapa Barracuda
Poolside restaurant/bar (Steak House)
Breakfast buffet International- 8:00 am - 11:00 am
Lunch buffet International- 11:30 am - 4:30 pm
Dinner a la carte- 6:30 pm - 10:30 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
El Manglar
Location- Central lobby
Cuisine- Italian (dinner)
Breakfast buffet International,6:30 am - 11:30 am
Lunch buffet Int'l.: 12:30 pm -4:00 pm
Dinner buffet: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed
Bugambilias
Location- Central lobby Cuisine -Mexican Breakfast buffet: 6:45 am - 11:00 am
Lunch buffet: 12:30 pm - 4:30 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Delfines
Poolside restaurant/bar (Grill)
Lunch a la carte- 11:00 am - 4:00 pm
Dinner buffet- 6:00 pm - 11:00 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
La Trattoria
Located in the Golf Course
Open Daily. Breakfast & lunch buffet. Italian cuisine - dinner a la carte.
La Gondola
Location- Adjacent to lobby Cuisine- Italian
Breakfast buffet International- 7:00 am - 11:30 am
Dinner buffet- 6:00 pm - 11:00 pm
Dress code- Casual, wet clothing or uncovered swimwear not allowed.
Arrecifes
Location- Central lobby Cuisine- Brazilian (dinner)
Breakfast buffet International: 7:00 am - 11:30 am
Lunch buffet Int'l. 11:30 am - 5:00 pm
Dinner a la carte 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Pelicanos
Poolside restaurant/bar (Sushi)
Lunch Int'l buffet: 12:30 pm - 4:00 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Bambu
Located in the Golf Course
Open Daily. Oriental cuisine - dinner a la carte.

Meeting facilities

Meeting Info
From the state-of-the-art Universal Boardroom to our grand Galactic Ballroom, our convention facilities are ready to meet your expectations. And, our talented and dedicated sales and conference service staff will be standing by to fulfill each of your business and incentive needs. Our Executive Business Center offers complete professional services, including private offices.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (772)

Ratings and reviews for Moon Palace Golf and Spa Resort All Inclusive

Overall score

4.2 / 5
5.01.0
80 out of 772
Amenities:
4.5
Room cleanliness:
4.6
Hotel staff:
4.5
Room comfort:
4.6
Location:
4.2
Value:
4.4

93% would recommend to a friend.

Sort by:
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

1
5.01.0
Anonymous
evanston, ILL
Jun 7, 2010

moon palace - fantastic

used the spa. stayed the whole time at the pool. ate a lot and had some great food. staff was fabulous. weather was great. my favorite resort of all time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

1
5.01.0
Anonymous
Houston, Tx
Jul 14, 2010

Moon Palace Resort, Cancun Mexico

Hotel was nice, pools were great. The hotel was under staffed and it took a long time for you to recieve any drinks at the pool. The staff wanted you to tip them for everything. The word no at a all inclusive resort should not be used but that is all we were hearing for the Staff until you offered money. The Hotel charged several of our friends expenses that they did not use. A comforter was charged to a family that was not even in the room(105 usd) , a shuttle ride we did not take(48 usd), ect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
3
Location:
2
Value:
2
Dining tip: Short walk from hotel

The resturant food was good. The room service was no good. We were not inpressed with any of the food over all, but when we had to eat the burgers by the pool were the best.

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

1
5.01.0
Anonymous
Houston, Tx
Jul 14, 2010

Moon Palace Resort, Cancun Mexico

Hotel was nice, pools were great. The hotel was under staffed and it took a long time for you to recieve any drinks at the pool. The staff wanted you to tip them for everything. The word no at a all inclusive resort should not be used but that is all we were hearing for the Staff until you offered money. The Hotel charged several of our friends expenses that they did not use. A comforter was charged to a family that was not even in the room(105 usd) , a shuttle ride we did not take(48 usd), ect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
3
Location:
2
Value:
2
Dining tip: Short walk from hotel

The resturant food was good. The room service was no good. We were not inpressed with any of the food over all, but when we had to eat the burgers by the pool were the best.

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

1
5.01.0
Anonymous
evanston, ILL
Jun 7, 2010

moon palace - fantastic

used the spa. stayed the whole time at the pool. ate a lot and had some great food. staff was fabulous. weather was great. my favorite resort of all time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

2
5.01.0
Anonymous
St. Louis, MO
Feb 16, 2011

Choose a different resort

This was my 7th trip to mexico and I was surprisingly disappointed with this hotel. The service was not all that great and on several instances they would tell us one thing and our friend who had another room something different. The staff seemed confused about rooms, points offered and general locations on their map of the hotel. The hotel was too big for the staff to know where anything was or how anything worked. A friend of mine also was charged for golf services that she did not sign up for. Somehow it was added to her room without her knowledge until the day of checkout. I was also disappointed in the food, everything seemed kind of repetitive where as the last few resorts I stayed at had phenomenal meals. The ocean and the beach were not the best either. Lots of seaweed and the ocean color was not as pretty as the cancun strip. We did have fun playing beach volleyball and the pools were gorgeous.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
2
Entertainment tip: In Hotel

The shows the hotel put on are pretty funny and entertaining.

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

2
5.01.0
Anonymous
St. Louis, MO
Feb 16, 2011

Choose a different resort

This was my 7th trip to mexico and I was surprisingly disappointed with this hotel. The service was not all that great and on several instances they would tell us one thing and our friend who had another room something different. The staff seemed confused about rooms, points offered and general locations on their map of the hotel. The hotel was too big for the staff to know where anything was or how anything worked. A friend of mine also was charged for golf services that she did not sign up for. Somehow it was added to her room without her knowledge until the day of checkout. I was also disappointed in the food, everything seemed kind of repetitive where as the last few resorts I stayed at had phenomenal meals. The ocean and the beach were not the best either. Lots of seaweed and the ocean color was not as pretty as the cancun strip. We did have fun playing beach volleyball and the pools were gorgeous.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
2
Entertainment tip: In Hotel

The shows the hotel put on are pretty funny and entertaining.

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

3
5.01.0
Anonymous
Cancun, Mexico
Feb 22, 2011

Moon Palace

The extra hotel dollars were useless. You could not book until there and then they had no appointments available. $750 of worthless hotel dollars.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

3
5.01.0
noname
Minnesota
Jul 19, 2010

Cancun - July 2010

We have been to five star resorts before and this was definitely not a five star. The best thing about the trip was the wait staff - they were the only five star thing there. The food was mediocre at best at the buffets - the ala carte restaurants were better. We spent a lot of money on tipping which seemed to be expected - didn't have that at other all inclusives. Also, being approached for time share sessions was very annoying. Will never go to this place again or any Palace Resort for that matter. Very disappointing!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
2
Location:
3
Value:
2
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

3
5.01.0
Anonymous
Cancun, Mexico
Feb 22, 2011

Moon Palace

The extra hotel dollars were useless. You could not book until there and then they had no appointments available. $750 of worthless hotel dollars.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Anonymous
Des Moines, IA
Mar 20, 2011

Beautiful Resort

This resort is beautiful but very spread out. It seemed more quiet because it was spacious. There are shuttles available to take guests around the resort areas. The food was OK for an all inclusive. The beach front was disappointing and not ideal for swimming but the resort has beautiful and bountiful pools for the guests.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
5
Nightlife tip: Short drive from hotel

It is a 30 minute ride to downtown Cancun.

Back to menu Return to top