$407 Avg/night
Rate and special offer based on Check-in: Dec 14, 2014 Check-out: Dec 17, 2014

Moon Palace Golf and Spa Resort All Inclusive

5 stars
Carretera Cancun-Chetumal KM 340, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
481 reviews
best couples retreat

Ive been to moon palace over 10+ years ago, loved it then when I went with family! So much has... See full review

  • kellybelly1129
  • Nov 15, 2014
Perfect place!!!!!

I went there with my hubby and my little baby. It was a perfect placr for family. We enjoied huge... See full review

  • beatrics
  • Nov 6, 2014
Posh Cancun resort along the Caribbean with Jacuzzi-outfitted rooms

The hotel is five miles from the airport and overlooks the Caribbean Sea. This luxurious property is punctuated by tropical foliage and flanked by an expansive, white sand beach. Rooms -- many of which overlook the shimmering, turquoise waters -- feature private, double Jacuzzis and balconies. A 27-hole Jack Nicklaus Signature golf course and miniature golf course, plus eight outdoor pools -- including two kiddie pools -- provide options for all ages. 

At any of the Palace Resorts properties, guests are welcome to enjoy the facilities and restaurants of Beach Palace, Sun Palace, Playacar Palace, Isla Mujeres Palace and Cozumel Palace. Scheduled transportation is available at select resorts

Highlights
  • A 27-hole Jack Nicklaus Signature golf course and mini golf course on the grounds
  • Luxurious rooms with private balconies and double Jacuzzis
  • Activities suited to all ages
Rooms

The property is divided into three sections, and there are eight different types of accommodations done up with white walls and sand-colored bedspreads and drapes. All feature private, double Jacuzzis and balconies and include one king or two double beds. There is also an iPod dock and DVD and CD players as well as 24-hour room service and wireless Internet. Guests receive two 25-minute massages at the beach spa, a private beach lounge chair with service and a pillow menu with nightly turndown service and petite fours. Guests can arrange one private, candlelit dinner at a select location during their stay. Golfers may want to check out the lavish, 1,296-square-foot, two-bedroom golf suites.

Dining

The all-inclusive Moon Palace Golf and Spa Resort has 14 restaurants -- from Mexican to Italian, American and Asian. Margaritas and top-shelf wines and liquors are served from 12 bars, including six pool bars.

Recreation

A 27-hole Jack Nicklaus Signature golf course and mini golf course are augmented by eight outdoor pools -- including two kiddie pools -- and six Jacuzzis. There is a water sports marina. The landscape hosts a meditation garden, climbing tower, two fitness centers, a club for kids and a disco.

Transportation
  • Cancun International Airport (10 minutes)
Attractions
  • Breathing Observation Bubble (5.5 mi./ 8.8 km)
  • Cancun Golf Club (6.6 mi/ 10.6 km)
  • Manchones Reef (8 mi/ 12.8 km)
Business
  • The Universal Ballroom has 55,850 square feet of flexible meeting space and can accommodate up to 5,000 attendees.
  • A second-floor venue has 36,000 square feet of conference space for up to 3,600 guests.
  • The 30-foot Galactic Ballroom hosts up to 3,000 people. There is a boardroom and business center.

Hotel Map

20.9876 -86.8302
Area served
Cancun, Mexico.
Nearby airports
Cancun International Airport (CUN), Approximate driving time is 10 minutes and distance is 8.5 km (5.25 mi).
Area description
The Moon Palace Golf & Spa Resort is located 10 minutes from the airport.

Recommendations for you

Customers who viewed Moon Palace Golf and Spa Resort All Inclusive also booked these hotels.

Moon Palace Golf and Spa Resort All Inclusive Rooms

Superior Deluxe Ocean View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Ocean View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft
Superior Deluxe Garden View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Garden View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft
Junior Suite Golf Course with Double Whirlpool and terrace
1 King bed, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. Golf cart included for personal use. All non-smoking rooms. Golf View. Max Occupancy: 2 adults. 411 Sq.Ft
Concierge Level With double Whirlpool
Rooms with Ocean view and King bed. Double Whirlpool. Private Bath w/ shower only. Balcony. Liquor dispenser contains premium, upgraded brands of liquor. Mini Bar contains sodas, bottled water & domestic beer. LCD TV w/ Satellite, DVD/CD Player. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Two (2) 25 Minute Massage at the Beach/Spa, Private Beach Lounge Chair Area with Service, Exclusive Beach Bag (one per room/per stay), Aromatherapy menu. Digital safe. Individually-Controlled A/C. Espresso/Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service from select restaurant's menu. Private candlelight dinner at select locations (once per stay), Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Exclusive Concierge Phone Service, Private Check-in & Out/ Late Check-out & Early Check-In (subject to availability)
484 sq ft
Deluxe Superior Deluxe Resort View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Resort View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Riviera Cancun Golf: 2.2 mi
  • Dolphinaris Cancun: 3.7 mi
  • Wet'n Wild Cancun: 4.2 mi
  • Playa Delfines: 6.2 mi
  • Avenida Kukulkan: 8.4 mi
  • Interactive Aquarium: 9.5 mi
  • El Rey Ruins: 9.6 mi
  • Dubai Palace Casino: 10.8 mi
  • Playa Tortugas: 11.5 mi
  • Avenida Tulum: 12 mi
  • Museo Maya de Cancun: 12.2 mi

Dining

Palapa Fragata
Poolside restaurant/bar Cuisine-Seafood
Lunch buffet International-Noon - 4:30 pm
Dinner buffet- 6:30 pm - 11:00 pm
Palapa Barracuda
Poolside restaurant/bar (Steak House)
Breakfast buffet International- 8:00 am - 11:00 am
Lunch buffet International- 11:30 am - 4:30 pm
Dinner a la carte- 6:30 pm - 10:30 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
El Manglar
Location- Central lobby
Cuisine- Italian (dinner)
Breakfast buffet International,6:30 am - 11:30 am
Lunch buffet Int'l.: 12:30 pm -4:00 pm
Dinner buffet: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed
Bugambilias
Location- Central lobby Cuisine -Mexican Breakfast buffet: 6:45 am - 11:00 am
Lunch buffet: 12:30 pm - 4:30 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Delfines
Poolside restaurant/bar (Grill)
Lunch a la carte- 11:00 am - 4:00 pm
Dinner buffet- 6:00 pm - 11:00 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
La Trattoria
Located in the Golf Course
Open Daily. Breakfast & lunch buffet. Italian cuisine - dinner a la carte.
La Gondola
Location- Adjacent to lobby Cuisine- Italian
Breakfast buffet International- 7:00 am - 11:30 am
Dinner buffet- 6:00 pm - 11:00 pm
Dress code- Casual, wet clothing or uncovered swimwear not allowed.
Arrecifes
Location- Central lobby Cuisine- Brazilian (dinner)
Breakfast buffet International: 7:00 am - 11:30 am
Lunch buffet Int'l. 11:30 am - 5:00 pm
Dinner a la carte 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Pelicanos
Poolside restaurant/bar (Sushi)
Lunch Int'l buffet: 12:30 pm - 4:00 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Bambu
Located in the Golf Course
Open Daily. Oriental cuisine - dinner a la carte.

Meeting facilities

Meeting Info
From the state-of-the-art Universal Boardroom to our grand Galactic Ballroom, our convention facilities are ready to meet your expectations. And, our talented and dedicated sales and conference service staff will be standing by to fulfill each of your business and incentive needs. Our Executive Business Center offers complete professional services, including private offices.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (481)

Ratings and reviews for Moon Palace Golf and Spa Resort All Inclusive

Overall score

4.3 / 5
5.01.0
481 out of 481
Amenities:
4.5
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.5
Location:
4.2
Value:
4.3

91% would recommend to a friend.

Sort by:
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
CTResident
Business
Connecticut, USA
Jan 16, 2012

Winter Break

My husband and I visited the Moon Palace in Jan. 2012 and had a great time. The resort was excellent. The rooms were clean and comfortable. The staff was wonderful; very helpful and friendly. The food was good. The pools were amazing. The only thing I would change is the beach. The water had a lot of seaweed so it wasn't as clear as other beaches in Cancun. Overall, we had a great vacation and I would definitely go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The Mexican restaurant was excellent. Try the hibiscus margarita.

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
SPMCG
Business
Flint, Mi USA
Jan 25, 2012

Relaxing Resort - Resort Credits are not worth it

We went to The Moon Palace for a wedding. The food was ok (not great) and the pools were really nice. The staff was really friendly and helpful and the bathrooms and suites were very clean. However, the Moon Palace has no night life. After the sun goes down, the place shuts down and it feels like they want everyone to go back to the rooms. The lobby bar stays open, but it's not very lively. If you want to do something after dark, you have to take a bus, cab or shuttle to the down town district (about 30 minutes). We booked 5 nights in order to get the $1,500 in resort credits, but you are very restricted on where and how much you can use. We used $600 for a room upgrade (which I suggest) and $300 for a couples massage. We couldn't use the balance due to restrictions. I would say the Moon Palace is a good place if you just want to relax by the pool during the day and go to bed at 8 PM.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

Money-saving tip: Not Applicable

Book a cheap room then use resort credits for an upgrade to an ocean front room. The resort credits are hard to use. For example you can use $100 toward sun glasses, but the sun glasses are over priced by at least $200. Or you can use $100 toward a bottle of tequila in the gift shop, but the gift shop was charging $105 for a 1/5 of tequila. Also you can only use $300 toward the spa.

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Agencyprof
Business
Oxford Charter Township, MI, USA
Jan 24, 2012

Wedding Wonderland

We had a superb time! The only down sides for those planning to travel to cancun are the beaches. The beaches in the Hotel Zone are perfection, the beach at Moon Palce is far from perfection, hardly any waves and full of seaweed. One other draw back is the intense walking EVERYWHERE! If you are not a huge fan of the beach and love to walk this is a five star for you!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Lana L
Business
Indianapolis, Indiana
Jan 30, 2012

Fabulous Vacation!

Couldn't have been any more perfect! The grounds are beautiful and very well kept. The pools are clean and clear. The staff is remarkable! We stayed at the Nizuk and loved every second of it! The pool staff was wonderful, Sabastian kept me laughing all day! Everyone is very friendly, and make you feel right at home. The restaurants are clean, well staffed and served very good food. The Italian restaurant at the golf course is my favorite. You cannot go hungry or thirsty the whole time you are at the Palace! They truely treat you as royality! The rooms are very clean and well kept. Great place to be for a little piece of paradise!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

.Make sure you take advantage of the short bus ride to Beach Palace and enjoy the emerald water and white sands there!

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Beachgal
Business
NYC
Feb 27, 2012

Family Trip To Moon Palace

The five of us (3 kids ages 8-13) and 2 adults arrived and were placed in the Sunrise section of the hotel. After a "tour" and info about the timeshare, we got upgraded to the Grand which was a much nicer part of the resort. Overall, we had a good time but you definately have to "work the system" a bit to use your hotel credits and a room upgrade.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Not Applicable

Defiantely go to Xel-ha. It was great!

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
BigChuckD
Business
North Carolina, USA
Mar 30, 2012

2nd time around

This was my second time visiting Moon Palace in 3 years. Overall it is one of the best places to stay in Cancun. Close to the airport, amazing beach, and top notch service. I noticed a bit of a quality drop in some of the lower end restaurants, but the upscale nicer dining locations were just as amazing as I remember. I would definetly stay there again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Not Applicable

Try to stick to the higher end dining locations at this resort and you will not go wrong :-)

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
agentman
Business
Appleton, WI
Apr 9, 2012

Relaxing trip

The stay was nice but the quality of the hotel has gone down some since we were there in 2009. Food selections were ok. The $1500 resort points were somewhat suspect. Could not really use all the points unless we spent additional money. The timeshare hawkers were a bit of a pain too.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Robyn E
Business
Hershey, PA, USA
Apr 22, 2012

Great all-inclusive resort!

Stayed at Moon Palace's - Nizuc hotel. With three different restaurants and a sweets and coffee shop, 6+ pools, a myriad of bars and food by the pools, staff that waits on your every need, it really doesn't get much better! And there is entertainment every night right at the hotel! and if you didn't like the entertainment that they have to offer at your particular hotel, you can walk by the ocean or take the hotel shuttle to the neighboring one to catch that show! Really great. When you're at almost anyone of the restaurants for dinner ask the waiter to make you a Mayan coffee! What a show - and a great after dinner drink! Enjoy!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: In Hotel

Only one real "gift shop" in Nizuc. Most items are very "touristy". To do real shopping you need to go into Cancun and spend the day.

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Broso
Business
Chicago, IL, USA
May 2, 2012

That's Good Stuff

Overall the resort was great. We were steps from the beach and all of the restaurants and bars were covered in the package.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Donna
Business
Sacramento, california
May 18, 2012

Birthday celebration

the only complaint I have is there are no elevators, to many steps, hard for an older person. There is a Pillar in the room which is in the way, I sprained my toe Twice, not good. Tv is bad quality, but that don't matter, because u are busy doing other things. The staff was very nice Ns helpful bent over backwards for u. The grounds are beautiful and the pool area are really nice. The food is just ok, the beef is tough, the fish is to die for, so many choices of restuarants . Great drinks, They need more offers of transportation Into cancun, more times.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Shopping tip: Not Applicable

Shop in cancun at the mexican market, u can get greT deals.

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