Moon Palace Golf and Spa Resort All Inclusive
http://www.orbitz.com/hotel/Mexico/Cancun/Moon_Palace_Golf_and_Spa_Resort_All_Inclusive.h26475/
Hotel Overview
great time
always a great place to go and relax.
weather was perfect.
staff was great.
food is awesome with...
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-
unclebigdave
- Feb 18, 2013
We've gone back seven times
Everyone is extremely friendly. It is enormous, so there are lots of options as to where you want...
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-
Saugerties traveler
- Feb 16, 2013
Posh Cancun resort along the Caribbean with Jacuzzi-outfitted rooms
The hotel is five miles from the airport and overlooks the Caribbean Sea. This luxurious property is punctuated by tropical foliage and flanked by an expansive, white sand beach. Rooms -- many of which overlook the shimmering, turquoise waters -- feature private, double Jacuzzis and balconies. A 27-hole Jack Nicklaus Signature golf course and miniature golf course, plus eight outdoor pools -- including two kiddie pools -- provide options for all ages.
Highlights
- A 27-hole Jack Nicklaus Signature golf course and mini golf course on the grounds
- Luxurious rooms with private balconies and double Jacuzzis
- Activities suited to all ages
Rooms
The property is divided into three sections, and there are eight different types of accommodations done up with white walls and sand-colored bedspreads and drapes. All feature private, double Jacuzzis and balconies and include one king or two double beds. There is also an iPod dock and DVD and CD players as well as 24-hour room service and wireless Internet. Guests receive two 25-minute massages at the beach spa, a private beach lounge chair with service and a pillow menu with nightly turndown service and petite fours. Guests can arrange one private, candlelit dinner at a select location during their stay. Golfers may want to check out the lavish, 1,296-square-foot, two-bedroom golf suites.
Dining
The all-inclusive Moon Palace Golf and Spa Resort has 14 restaurants -- from Mexican to Italian, American and Asian. Margaritas and top-shelf wines and liquors are served from 12 bars, including six pool bars.
Recreation
A 27-hole Jack Nicklaus Signature golf course and mini golf course are augmented by eight outdoor pools -- including two kiddie pools -- and six Jacuzzis. There is a water sports marina. The landscape hosts a meditation garden, climbing tower, two fitness centers, a club for kids and a disco.
Transportation
- Cancun International Airport (10 minutes)
Attractions
- Breathing Observation Bubble (5.5 mi./ 8.8 km)
- Cancun Golf Club (6.6 mi/ 10.6 km)
- Manchones Reef (8 mi/ 12.8 km)
Business
- The Universal Ballroom has 55,850 square feet of flexible meeting space and can accommodate up to 5,000 attendees.
- A second-floor venue has 36,000 square feet of conference space for up to 3,600 guests.
- The 30-foot Galactic Ballroom hosts up to 3,000 people. There is a boardroom and business center.
Moon Palace Golf and Spa Resort All Inclusive Rooms
- Superior Deluxe Ocean View with Double jacuzzi and balcony/terrace
- Each elegantly appointed guest room features -One king or two double beds
-A double Jacuzzi, private balcony terrace
-Farouk bath amenities
-Liquor dispenser
-In-room safe
-All rooms with data ports and desks
-Individually controlled air conditioning, satellite TV with remote control, hairdryers
-Purified water
-Mini-bars containing sodas, bottled water, and beer
-Coffee makers
-Alarm clock, direct dial telephone and iron and ironing board - Superior Deluxe Garden View
- Each elegantly appointed guest room features-One king or two double beds
-A double Jacuzzi, private balcony terrace
-Farouk bath amenities
-Liquor dispenser
-In-room safe
-All rooms with data ports and desks
-Individually controlled air conditioning, satellite TV with remote control, hairdryers
-Purified water
-Mini-bars containing sodas, bottled water, and beer
-Coffee makers
-Alarm clock, direct dial telephone and iron and ironing board. - Swim Up Suites
- 1 King or 2 Dbl beds. Located in Sunrise Section. Direct access from room to the pool. Double Jacuzzi. Balcony with table & chairs. In-room welcome bottle of wine upon arrival. Private bath w/shower features L'OCCITANE bath amenities, Bathrobes/slippers. In-room Liquor dispenser features premium brand names. Mini Bar. "Special Menu" 24-hour room service with select items from our restaurants & nightly Turndown service. Aromatherapy & Pillow menu. Exclusive Beach bag (one per room/per stay). Digital safe (laptop size) & Individually-controlled A/C. Lavazza Coffee Maker imported from Italy. DVD player/CD player & IPod dock. Direct dial telephone/ Alarm clock/Radio. Professional hair dryer, Iron/ironing board/ Wireless Internet & LCD TV w/satellite. Purified water. Private Check-in / Out. Early Check- in /Late Check- out (upon request & subject to availability) Non-smoking rooms. Maximum occupancy: 2 adults, 452 sq. ft.
- Family Connection Luxury Suite with Nanny Services
- Guaranteed connecting Superior Deluxe-Garden or Partial Ocean view rooms. 1 king & 2 dbl beds. Located in Sunrise Section. Double Jacuzzi. Balcony with chaise lounge. In-room Liquor dispenser. Mini Bar. 24-hour room service & Turndown service. Digital safe (laptop size). Wireless Internet & LCD TV. Exclusive Beach bag (one per room). Welcome amenities for families: 3 consecutive hours of nanny service for up to two children per room per day. Welcome candies & sweets, Specialized kids menu & chocolate milk in mini-bar. Priority access to the Kid's Club, Kiddie Concierge line providing younger guests a direct extension to the kid's club where they can call to ask questions and make special requests. Also included: X-Box with menu of movies, Signature welcome kit for children featuring a variety of beach toys & specialized L'Oreal bathroom amenities just for kids. Max Occupancy: 6 guests, Four (4) adults maximum. 968 sq. ft.
- Concierge Level
- Rooms with Ocean view and King bed. Double Jacuzzi. Private Bath w/ shower only. Balcony. Liquor dispenser contains premium, upgraded brands of liquor. Mini Bar contains sodas, bottled water & domestic beer. LCD TV w/ Satellite, DVD/CD Player. Purified Water. L'OCCITANE Bath Amenities. Bathrobes & Slippers. Two (2) 25 Minute Massage at the Beach/Spa, Private Beach Lounge Chair Area with Service, Exclusive Beach Bag (one per room/per stay), Aromatherapy menu. Digital safe. Individually-Controlled A/C. Espresso/Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service from select restaurant's menu. Private candlelight dinner at select locations (once per stay), Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Exclusive Concierge Phone Service, Private Check-in & Out/ Late Check-out & Early Check-In (subject to availability)
484 sq ft - Superior Deluxe Oceanfront double jacuzzi with balcony
- This room category is available in Nizuc Side Only
1 King bed. Double Jacuzzi. Private Bath w/ shower only. Balcony. Liquor Dispenser contains whiskey, tequila, rum & vodka. Mini Bar contains sodas, bottled water & domestic beer. Flat Screen LCD TV w/ Satellite. Purified Water. Farouk Bath Amenities. Bathrobes & Slippers. Digital safe (most rooms). Individually-Controlled A/C. Coffee Maker. Direct Dial telephone. Alarm Clock. Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service & Turndown Service. Non-Smoking rooms available. Ocean Front View. Max Occupancy: 2 adults. 484 Sq. Ft. 140 rooms. - Deluxe Room Resort View
- Each elegantly appointed guest room features:
-1 King or 2 dbl beds
-Double Jacuzzi
-In Room Wine and Fruits
-Private bath w/ shower only
-Balcony with chaise lounge, chairs & table
-Liquor Dispenser contains whiskey, tequila, rum & vodka
-Mini Bar contains sodas, bottled water, juices & domestic beer
-LCD TV w/ Satellite
-Purified Water
-Farouk Biosilk Bath Amenities. Bathrobes & Slippers
-Digital safe (laptop size)
-Individually-Controlled A/C
-Coffee Maker
-Direct Dial telephone, Alarm Clock, Hair Dryer, Iron/ironing board
-Wireless Internet
-24-Hour room service & Turndown Service
-Non-Smoking rooms available
-Max Occupancy: 4 guests, including children ages 4 -17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests
-484 Sq. Ft - Grand Deluxe Suite - Resort View
- 1 King or 2 Dbl beds. Located in Grand Section. Double Jacuzzi. Balcony with table & chairs. In-room welcome bottle of wine upon arrival. Private bath w/shower features L'OCCITANE bath amenities, Bathrobes/slippers. In-room Liquor dispenser features premium brand names. Mini Bar. "Special Menu" 24-hour room service with select items from our restaurants & nightly Turndown service. Aromatherapy & Pillow menu. Exclusive Beach bag (one per room/per stay). Digital safe (laptop size) & Individually-controlled A/C. Lavazza Coffee Maker imported from Italy. DVD player, CD player & IPod dock. Alarm clock/Radio. Professional hair dryer. Iron/ironing board/ Wireless Internet & LCD TV w/satellite. Purified water. Private Check-In / Out . Early Check- in /Late Check Out (upon request & subject to availability). Non-smoking rooms. Rooms for the Physically challenged: 3 Max Occupancy: 4, including children & infants.
Amenities
- Wireless internet
- FREE parking
- Pool
- General
- Concierge
- Activities
- Pool
- Health club
- Spa services
- Dining
- Restaurant
- Room service
- Services
- Business center
- Conference facilities
- Internet
- Wireless internet
- Parking
- FREE parking
- Accessibility
- Handicapped rooms/facilities
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Hotel Map
- Area served
- Cancun, Mexico.
- Nearby airports
- Cancun International Airport (CUN), Approximate driving time is 10 minutes and distance is 8.5 km (5.25 mi).
- Area description
- The Moon Palace Golf & Spa Resort is located 10 minutes from the airport.
Nearby points of interest
- Riviera Cancun Golf: 2.2 mi
- Dolphinaris Cancun: 3.7 mi
- Playa Delfines: 6.2 mi
- Avenida Kukulkan: 8.4 mi
- Interactive Aquarium: 9.5 mi
- El Rey Ruins: 9.6 mi
- Museo Maya de Cancun: 12.2 mi
Meeting facilities
- Meeting Info
- From the state-of-the-art Universal Boardroom to our grand Galactic Ballroom, our convention facilities are ready to meet your expectations. And, our talented and dedicated sales and conference service staff will be standing by to fulfill each of your business and incentive needs. Our Executive Business Center offers complete professional services, including private offices.
Dining
- Palapa Fragata
- Poolside restaurant/bar
Cuisine-Seafood
Lunch buffet International-Noon - 4:30 pm
Dinner buffet- 6:30 pm - 11:00 pm - Palapa Barracuda
- Poolside restaurant/bar (Steak House)
Breakfast buffet International- 8:00 am - 11:00 am
Lunch buffet International- 11:30 am - 4:30 pm
Dinner a la carte- 6:30 pm - 10:30 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed. - El Manglar
- Location- Central lobby
Cuisine- Italian (dinner)
Breakfast buffet International,6:30 am - 11:30 am
Lunch buffet Int'l.: 12:30 pm -4:00 pm
Dinner buffet: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed - Palapa Delfines
- Poolside restaurant/bar (Grill)
Lunch a la carte- 11:00 am - 4:00 pm
Dinner buffet- 6:00 pm - 11:00 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed. - La Trattoria
- Located in the Golf Course
Open Daily. Breakfast & lunch buffet. Italian cuisine - dinner a la carte. - La Gondola
- Location- Adjacent to lobby
Cuisine- Italian
Breakfast buffet International- 7:00 am - 11:30 am
Dinner buffet- 6:00 pm - 11:00 pm
Dress code- Casual, wet clothing or uncovered swimwear not allowed. - Arrecifes
- Location- Central lobby
Cuisine- Brazilian (dinner)
Breakfast buffet International: 7:00 am - 11:30 am
Lunch buffet Int'l. 11:30 am - 5:00 pm
Dinner a la carte 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed. - Bugambilias
- Location- Central lobby
Cuisine -Mexican
Breakfast buffet: 6:45 am - 11:00 am
Lunch buffet: 12:30 pm - 4:30 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed. - Palapa Pelicanos
- Poolside restaurant/bar (Sushi)
Lunch Int'l buffet: 12:30 pm - 4:00 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed. - Bambu
- Located in the Golf Course
Open Daily. Oriental cuisine - dinner a la carte.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (421)
Ratings and reviews for Moon Palace Golf and Spa Resort All Inclusive
- All travelers (421) 4.3 / 5
- Business (3) 4.7 / 5
- Couples (224) 4.5 / 5
- Families (143) 4.2 / 5
- Friends (45) 4.2 / 5
- Singles (5) 4 / 5
- Amenities:
- 4.5
- Room cleanliness:
- 4.6
- Hotel staff:
- 4.6
- Room comfort:
- 4.5
- Location:
- 4.2
- Value:
- 4.3
91%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Bruce and Julie
Our Thanksgiving Vacation
This is the second year in a row we have spent the week of Thanksgiving at the Moon Palace. We love the Resort and we will definitely go back again. The staff is excellent, the rooms are clean and comfortable and the food and amenities are second to none that we have visited before.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Money-saving tip:
Not Applicable
Use your Resort Credits to upgrade to an Ocean View room.
Reviewer score
Would recommend
Anonymous
good vacation resort
overall trip was great resturant chose need to be little more there is lot of indian comunity comes there so i think there sould have atlest one indian resturant
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 3
- Value:
- 2
Reviewer score
Would recommend
Anonymous
Very friendly
We thoroughly enjoyed the hotel we stayed at. The beach was very nice it was the water that was a sea weedy but they are continously working on cleaning it up. We stayed mostly at the pool side and in the pool which, in my opinion, was the place to be anyway. The staff was excellent. We had a couple minor little things go wrong, i.e coffee pot didn't work correctly, and they correct the problem. The selection of restaurants on the property was fantastic and the food was great. You could get about anything type of food one would every want. Plus they had a fabulous buffet to go with the nice restaurants. My only suggestions would be a little better nightly shows. We did see one comedian who was great. The other nightly entertainment was a little below par. They should also supply more transportation to downtown Cancun. We had a wonderful week's stay at the resort and are definitely thinking of going back in the near future.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Great Honeymoon spot
My wife & I had an incredibly time. The service was exceptional. I will & have recommended Moon Palace to my family & friends!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Not Applicable
Places like Chichen-Itza were a nice bonus
Reviewer score
Would recommend
Anonymous
Great Honeymoon!!!
This resort was absolutely amazing! My new husband and I went there for our honeymoon and we couldn't have asked for anything better! We were waited on hand and foot by the hotel staff who answered everything with It's a pleasure. The pools were beautiful, there were palm trees everywhere, there was a white sandy beach right in front of the whole resort- everything was gorgeous! We had an ocean-front room with a huge jacuzzi tub right by the balcony- we could see the ocean from our bed and from the tub! This trip was entirely worth what we paid for it!! We did not want to leave when the week was over and we plan to go back next year if we can!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Giant Resort
The resort is about 10 minutes from the airport and 20 minutes to Cancun's hotel zone, so there is not much to do outside the resort without a taxi ride. But the resort is huge and has plenty to do. Golf, spa, mini-golf, volleyball, multiple pools, club, bars, restaurants, rock climbing, nightly shows, tennis, basketball, ping-pong. You name it they've got it. The only negative I found was that the beach is very nice but the water is not the ideal Cancun turquoise water. You can take daily shuttles to the other Palace resorts which are on the hotel zone or in Riviera Maya. Overall great place and very friendly staff. Great place for family's and couples alike.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Ranee
We love this place!!!
This was our first time staying at Moon Palace but our 2nd time staying at a Palace Resorts hotel. Both times were amazing. We stayed in the Villas near the golf course. The room was not near the beach or pools but the hotel offers golf carts that constantly run to pick you up in front of your room. It was door to door service which was conveinent since the property is so big. The food was fabulous with 13 restaurants. We enjoyed sushi, seafood, Italian, Brazilian, Mexican, etc... I recommend the a la carte restaurants for dinner since you can eat at the buffets for breakfast and lunch. For cocktails there are plenty of frozen colorful drinks.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
Take advantage of there free excursions but warning they will still try to sell you other tours such as swim with the dolphins or scuba diving. Also tips are not included for the tour guides and bus drivers so bring a little cash.
Reviewer score
Would recommend
Anonymous
Very Romantic Get Away
My boyfriend and I stayed at this hotel for a friends wedding. We felt at home the minute we walked through the door. We were treated like kings and queens by the staff. The staff was very informative and every time we called with a request or concern it was promptly answered or returned. I LUVED IT!!! Beautiful room and view!!! Couldn't have asked for much more, but a longer stay!!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Great Romantic Getaway
My husband and I went to the Moon Palace for our 10 year anniversary. We wanted to just relax and enjoy the pools and beach. We did just that. It was perfect. The pools are wonderful. The beach was good - there was some seaweed but they do a great job keeping it clean. The sand is beautiful and the water was warmer than at the pools. The service at Moon Palace was wonderful - everyone is so friendly and customer service oriented. They are constantly maintaining the resort (but unintrusively). Our room was on the Nizuc side and was way at the end. At first, we were not sure that would be good - but it was great. It was very quiet and there are golf carts coming around all the time to give you a ride. We loved the jacuzzi tub in our room and the huge shower. The bed was very comfortable too. Our meals were excellent. We ate at the buffets, at the pool grill and at Momo No Hana (Japanese restaurant) and Restaurante Caribe (new Carribean restaurant). The weather was wonderful - even if it looked overcast, the sun always came out and it was beautiful. It rained one night (only for about an hour) it was while we were having dinner. We had no waits at the restaurants - we usually arrived around 6:00 when they opened, but even as we were leaving there were no lines. The resort is so big, we never felt like it was crowded, we never had a problem finding chairs at the pool or the beach. We would like to take another trip to Cancun in a few years and we would definitely stay at the Moon Palace again. Transportation Tip: We paid about $35 to get to the resort from the airport (we talked them down from $45 because he kept following us around). When we left the resort to go to the airport, we took a taxi and it only cost us $19. Look for the white taxis with the green stripe. Do not use the shuttle vans or private cars. There are plenty of taxis waiting outside the airport.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
Short drive from hotel
If you want to go into town to do some shopping but do not want to go during the day, which is when the resort provides buses - take a taxi to the hotel zone for $19(one way). It is a great area to visit, lots of night life! There are restaurants, bars, and plenty of shopping. It is also open later than the downtown shopping area.
Reviewer score
Would recommend
Anonymous
Great overall experience
The Moon Palace Resort was top notch. The rooms are very spacious and the beds were very comfortable. The hotel staff are by far the nicest and most helpful people. The dining options are great as well, there are 12 restaurants to chose from with a variety of diffrent cuisine. There are plenty of activites offered so you are sure not to be bored. The location is perfect, approximately ten minutes from Cancun airport and off of the hotel zone.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
Several dining options in the resort, most are casual but a few are formal. Great for a special dinner and best of all no reservations required at all. Take the courtesy shuttle lobby to lobby.
Reviewer score
Would recommend
Anonymous
Family friendly, fun for honeymooners!
Best service I've had from all the trips I've taken
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
The caf? next door has the best breakfast in town & staff was super friendly all the time
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