$407 Avg/night
Rate and special offer based on Check-in: Aug 25, 2014 Check-out: Aug 28, 2014

Moon Palace Golf and Spa Resort All Inclusive

4 stars
Carretera Cancun-Chetumal KM 340, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
775 reviews
Cant wait to come again!!

We loved every min of it!! First time in Mexico and we had an amazing time!!! See full review

  • Andrea898
  • Jul 21, 2014
Honeymoon

Incredible experience, I couldn't have picked a better resort. My husband and I will definitely be... See full review

  • newwife5832
  • Jun 28, 2014
Posh Cancun resort along the Caribbean with Jacuzzi-outfitted rooms

The hotel is five miles from the airport and overlooks the Caribbean Sea. This luxurious property is punctuated by tropical foliage and flanked by an expansive, white sand beach. Rooms -- many of which overlook the shimmering, turquoise waters -- feature private, double Jacuzzis and balconies. A 27-hole Jack Nicklaus Signature golf course and miniature golf course, plus eight outdoor pools -- including two kiddie pools -- provide options for all ages. 

At any of the Palace Resorts properties, guests are welcome to enjoy the facilities and restaurants of Beach Palace, Sun Palace, Playacar Palace, Isla Mujeres Palace and Cozumel Palace. Scheduled transportation is available at select resorts

Highlights
  • A 27-hole Jack Nicklaus Signature golf course and mini golf course on the grounds
  • Luxurious rooms with private balconies and double Jacuzzis
  • Activities suited to all ages
Rooms

The property is divided into three sections, and there are eight different types of accommodations done up with white walls and sand-colored bedspreads and drapes. All feature private, double Jacuzzis and balconies and include one king or two double beds. There is also an iPod dock and DVD and CD players as well as 24-hour room service and wireless Internet. Guests receive two 25-minute massages at the beach spa, a private beach lounge chair with service and a pillow menu with nightly turndown service and petite fours. Guests can arrange one private, candlelit dinner at a select location during their stay. Golfers may want to check out the lavish, 1,296-square-foot, two-bedroom golf suites.

Dining

The all-inclusive Moon Palace Golf and Spa Resort has 14 restaurants -- from Mexican to Italian, American and Asian. Margaritas and top-shelf wines and liquors are served from 12 bars, including six pool bars.

Recreation

A 27-hole Jack Nicklaus Signature golf course and mini golf course are augmented by eight outdoor pools -- including two kiddie pools -- and six Jacuzzis. There is a water sports marina. The landscape hosts a meditation garden, climbing tower, two fitness centers, a club for kids and a disco.

Transportation
  • Cancun International Airport (10 minutes)
Attractions
  • Breathing Observation Bubble (5.5 mi./ 8.8 km)
  • Cancun Golf Club (6.6 mi/ 10.6 km)
  • Manchones Reef (8 mi/ 12.8 km)
Business
  • The Universal Ballroom has 55,850 square feet of flexible meeting space and can accommodate up to 5,000 attendees.
  • A second-floor venue has 36,000 square feet of conference space for up to 3,600 guests.
  • The 30-foot Galactic Ballroom hosts up to 3,000 people. There is a boardroom and business center.

Hotel Map

20.9876 -86.8302
Area served
Cancun, Mexico.
Nearby airports
Cancun International Airport (CUN), Approximate driving time is 10 minutes and distance is 8.5 km (5.25 mi).
Area description
The Moon Palace Golf & Spa Resort is located 10 minutes from the airport.

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Customers who viewed Moon Palace Golf and Spa Resort All Inclusive also booked these hotels.

Moon Palace Golf and Spa Resort All Inclusive Rooms

Superior Deluxe Ocean View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Ocean View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft
Superior Deluxe Garden View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Garden View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft
Junior Suite Golf Course with Double Whirlpool and terrace
1 King bed, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. Golf cart included for personal use. All non-smoking rooms. Golf View. Max Occupancy: 2 adults. 411 Sq.Ft
Concierge Level With double Whirlpool
Rooms with Ocean view and King bed. Double Whirlpool. Private Bath w/ shower only. Balcony. Liquor dispenser contains premium, upgraded brands of liquor. Mini Bar contains sodas, bottled water & domestic beer. LCD TV w/ Satellite, DVD/CD Player. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Two (2) 25 Minute Massage at the Beach/Spa, Private Beach Lounge Chair Area with Service, Exclusive Beach Bag (one per room/per stay), Aromatherapy menu. Digital safe. Individually-Controlled A/C. Espresso/Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service from select restaurant's menu. Private candlelight dinner at select locations (once per stay), Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Exclusive Concierge Phone Service, Private Check-in & Out/ Late Check-out & Early Check-In (subject to availability)
484 sq ft
Deluxe Superior Deluxe Resort View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Resort View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Riviera Cancun Golf: 2.2 mi
  • Dolphinaris Cancun: 3.7 mi
  • Wet'n Wild Cancun: 4.2 mi
  • Iberostar Cancun Golf Course: 6 mi
  • Playa Delfines: 6.2 mi
  • Avenida Kukulkan: 8.4 mi
  • Interactive Aquarium: 9.5 mi
  • El Rey Ruins: 9.6 mi
  • Dubai Palace Casino: 10.8 mi
  • Playa Tortugas: 11.5 mi
  • Avenida Tulum: 12 mi
  • Museo Maya de Cancun: 12.2 mi

Dining

Palapa Fragata
Poolside restaurant/bar Cuisine-Seafood
Lunch buffet International-Noon - 4:30 pm
Dinner buffet- 6:30 pm - 11:00 pm
Palapa Barracuda
Poolside restaurant/bar (Steak House)
Breakfast buffet International- 8:00 am - 11:00 am
Lunch buffet International- 11:30 am - 4:30 pm
Dinner a la carte- 6:30 pm - 10:30 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
El Manglar
Location- Central lobby
Cuisine- Italian (dinner)
Breakfast buffet International,6:30 am - 11:30 am
Lunch buffet Int'l.: 12:30 pm -4:00 pm
Dinner buffet: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed
Bugambilias
Location- Central lobby Cuisine -Mexican Breakfast buffet: 6:45 am - 11:00 am
Lunch buffet: 12:30 pm - 4:30 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Delfines
Poolside restaurant/bar (Grill)
Lunch a la carte- 11:00 am - 4:00 pm
Dinner buffet- 6:00 pm - 11:00 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
La Trattoria
Located in the Golf Course
Open Daily. Breakfast & lunch buffet. Italian cuisine - dinner a la carte.
La Gondola
Location- Adjacent to lobby Cuisine- Italian
Breakfast buffet International- 7:00 am - 11:30 am
Dinner buffet- 6:00 pm - 11:00 pm
Dress code- Casual, wet clothing or uncovered swimwear not allowed.
Arrecifes
Location- Central lobby Cuisine- Brazilian (dinner)
Breakfast buffet International: 7:00 am - 11:30 am
Lunch buffet Int'l. 11:30 am - 5:00 pm
Dinner a la carte 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Pelicanos
Poolside restaurant/bar (Sushi)
Lunch Int'l buffet: 12:30 pm - 4:00 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Bambu
Located in the Golf Course
Open Daily. Oriental cuisine - dinner a la carte.

Meeting facilities

Meeting Info
From the state-of-the-art Universal Boardroom to our grand Galactic Ballroom, our convention facilities are ready to meet your expectations. And, our talented and dedicated sales and conference service staff will be standing by to fulfill each of your business and incentive needs. Our Executive Business Center offers complete professional services, including private offices.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (775)

Ratings and reviews for Moon Palace Golf and Spa Resort All Inclusive

Overall score

4.3 / 5
5.01.0
775 out of 775
Amenities:
4.6
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.5
Location:
4.2
Value:
4.3

92% would recommend to a friend.

Sort by:
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Anonymous
Silvis, IL
Mar 2, 2011

Great place to stay

Service was fantastic! The hotel is close to the airport ant the staff is very good at making your stay pleasurable. There are many side tours you can do that are easy to book at the hotel, or you can just relax and enjoy. The golf course and spa are great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Nightlife tip: Not Applicable

The hotel runs a shutttle bus to two of their other proporties (Sun Palace and Cancun Palace)near shopping and restaurants if you want to experience the night life of Cancun.

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Large Family Vaca
Cancun, Mexico
Jun 27, 2010

Very Relaxing Vacation

The stay was awesome, there were lots of activities and things to keep you entertained all day long. It was also very relaxing and the staff was A++. We enjoyed our stay very much and will return in the future!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Dining tip: In Hotel

Try the Italian buffet, it was our favorite!

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
PharmacyStudent1
Huntington Beach, CA
Jul 2, 2012

Family Getaway

Great experience! Hotel staff was very professional and friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
BBK33
Indiana, USA
Sep 30, 2011

Great low-key quiet resort.

Great hotel and all inclusive is great value. We had Ocean FRONT room and highly recommend it! Unbelievable view from the room! Beware ocean view is not ocean front. Great food, great drinks, and great service. Everyone was very nice and we felt very safe and secure the entire trip. Only negative is they try to sign you up for things (timeshare presentation, trips, excursions, tours, etc) as soon as you arrive. We've stayed in 2 palace resort hotels and have been very very happy each time! Highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: In Hotel

You gotta try the made-at-your-table guacamole at the LOS CAPORALES.

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Anonymous
Indianapolis, IN
Apr 11, 2011

Great resort with plenty to offer

Was a very nice hotel with wonderful staff ready to help you with every need. Will definately be back next year.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
beachlover4
washington
Jul 4, 2014

Fun time in Cancun, Mexico

Excellent service, very warm & welcoming staff. Resort was very nice and so many things to do within and outside the resort. Would highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
nripberger
Alexandria, KY
Jun 6, 2012

Romantic getaway

This is a great resort for those who like to go to the beach for the atmosphere and not just the view of the ocean or getting in the ocean. This resort has great pools, a variety of restuarants, and activities thoughout the day to keep you busy. We enjoyed the swing bar the most. The only negative is that if you want to see the clear water, get in the ocean, and see a white beach you should not go to this resort. Otherwise it was a great time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Glen Cocoa
San Diego, California
Jul 31, 2012

Excellent value

Packaged with all inclusive and $1,500 resort credit makes this a great value.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Mario JAC
West Covina, CA
Jul 5, 2012

Very large hotel, great service.

We traveled with a large family and did not end up in the same lobby. The hotel is broken up in 3 and it was inconvinient for us to travel back and forth to gather with the family. This should be disclosed when booking.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
5
Entertainment tip: In Hotel

Book your tours as soon as you arrive and use your resort credits.

Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Anonymous
Texas
Aug 14, 2009

2nd time at Moon Palace

This was our 2nd time at Moon Palace. We stayed last year on the Sunrise side and wanted near the same location. We had 36 people in our group last year for my daughter's wedding week and we used palace resorts group booking. It was a frustrating process. Their travel agents kept messing up and it was hard to get all our reservation information and transfers in order. This year we had 17 in our group booked. Orbitz was easy to book and all reservations/transfers were fine except the front desk wanted to separate our group between Sunrise and Nizuk. Moon Palace is huge so this was a hassle with the front desk to put us all on the same area. They blamed it on not using "their reservation system." [...] was borderline rude. [...] (on the other hand) was helpful. (Plus there was a push for buying time shares in the palace resorts which was a turn off.)The food and rooms at Moon Palace are wonderful. Most of the bartenders are good except [...] at the pool bar. He is a jerk unless you tip him (yes it is supposed to be all tips included but unfortunately those that tip get better service.) For the most part Moon Palace is great, but the decline in service this year is a negative so we are looking around for other resorts for next summer. But who knows, we may forgive them by next year. :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
4
Sightseeing tip: Not Applicable

If you want the free excursions, book as soon as you get there; otherwise they fill up fast. Tulum is a neat experience, but a lot of walking and was extremely hot. It takes about 1 1/2 on a bus too. It's worth visiting the other Palace hotels too on the free shuttle. Beach Palace is near shopping in Cancun so you can ride there free and then shop a little. Also if you want to swim in the ocean, moon palace's water is cloudy and not as clean as the Beach Palace or the water at Tulum.

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