$532 Avg/night
Rate and special offer based on Check-in: Jan 12, 2015 Check-out: Jan 15, 2015

Moon Palace Golf and Spa Resort All Inclusive

5 stars
Carretera Cancun-Chetumal KM 340, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
487 reviews
amazing

Food, service, everything it is just amazing, I highly recomend this resort, the staff is very... See full review

  • Becon
  • Nov 23, 2014
best couples retreat

Ive been to moon palace over 10+ years ago, loved it then when I went with family! So much has... See full review

  • kellybelly1129
  • Nov 15, 2014
Posh Cancun resort along the Caribbean with Jacuzzi-outfitted rooms

The hotel is five miles from the airport and overlooks the Caribbean Sea. This luxurious property is punctuated by tropical foliage and flanked by an expansive, white sand beach. Rooms -- many of which overlook the shimmering, turquoise waters -- feature private, double Jacuzzis and balconies. A 27-hole Jack Nicklaus Signature golf course and miniature golf course, plus eight outdoor pools -- including two kiddie pools -- provide options for all ages. 

At any of the Palace Resorts properties, guests are welcome to enjoy the facilities and restaurants of Beach Palace, Sun Palace, Playacar Palace, Isla Mujeres Palace and Cozumel Palace. Scheduled transportation is available at select resorts

Highlights
  • A 27-hole Jack Nicklaus Signature golf course and mini golf course on the grounds
  • Luxurious rooms with private balconies and double Jacuzzis
  • Activities suited to all ages
Rooms

The property is divided into three sections, and there are eight different types of accommodations done up with white walls and sand-colored bedspreads and drapes. All feature private, double Jacuzzis and balconies and include one king or two double beds. There is also an iPod dock and DVD and CD players as well as 24-hour room service and wireless Internet. Guests receive two 25-minute massages at the beach spa, a private beach lounge chair with service and a pillow menu with nightly turndown service and petite fours. Guests can arrange one private, candlelit dinner at a select location during their stay. Golfers may want to check out the lavish, 1,296-square-foot, two-bedroom golf suites.

Dining

The all-inclusive Moon Palace Golf and Spa Resort has 14 restaurants -- from Mexican to Italian, American and Asian. Margaritas and top-shelf wines and liquors are served from 12 bars, including six pool bars.

Recreation

A 27-hole Jack Nicklaus Signature golf course and mini golf course are augmented by eight outdoor pools -- including two kiddie pools -- and six Jacuzzis. There is a water sports marina. The landscape hosts a meditation garden, climbing tower, two fitness centers, a club for kids and a disco.

Transportation
  • Cancun International Airport (10 minutes)
Attractions
  • Breathing Observation Bubble (5.5 mi./ 8.8 km)
  • Cancun Golf Club (6.6 mi/ 10.6 km)
  • Manchones Reef (8 mi/ 12.8 km)
Business
  • The Universal Ballroom has 55,850 square feet of flexible meeting space and can accommodate up to 5,000 attendees.
  • A second-floor venue has 36,000 square feet of conference space for up to 3,600 guests.
  • The 30-foot Galactic Ballroom hosts up to 3,000 people. There is a boardroom and business center.

Recommendations for you

Customers who viewed Moon Palace Golf and Spa Resort All Inclusive also booked these hotels.

Moon Palace Golf and Spa Resort All Inclusive Rooms

Superior Deluxe Ocean View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Ocean View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft
Superior Deluxe Garden View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Garden View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft
Junior Suite Golf Course with Double Whirlpool and terrace
1 King bed, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. Golf cart included for personal use. All non-smoking rooms. Golf View. Max Occupancy: 2 adults. 411 Sq.Ft
Concierge Level With double Whirlpool
Rooms with Ocean view and King bed. Double Whirlpool. Private Bath w/ shower only. Balcony. Liquor dispenser contains premium, upgraded brands of liquor. Mini Bar contains sodas, bottled water & domestic beer. LCD TV w/ Satellite, DVD/CD Player. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Two (2) 25 Minute Massage at the Beach/Spa, Private Beach Lounge Chair Area with Service, Exclusive Beach Bag (one per room/per stay), Aromatherapy menu. Digital safe. Individually-Controlled A/C. Espresso/Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service from select restaurant's menu. Private candlelight dinner at select locations (once per stay), Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Exclusive Concierge Phone Service, Private Check-in & Out/ Late Check-out & Early Check-In (subject to availability)
484 sq ft
Deluxe Superior Deluxe Resort View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Resort View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Riviera Cancun Golf: 2.2 mi
  • Dolphinaris Cancun: 3.7 mi
  • Wet'n Wild Cancun: 4.2 mi
  • Playa Delfines: 6.2 mi
  • Avenida Kukulkan: 8.4 mi
  • Interactive Aquarium: 9.5 mi
  • El Rey Ruins: 9.6 mi
  • Dubai Palace Casino: 10.8 mi
  • Playa Tortugas: 11.5 mi
  • Avenida Tulum: 12 mi
  • Museo Maya de Cancun: 12.2 mi

Dining

Palapa Fragata
Poolside restaurant/bar Cuisine-Seafood
Lunch buffet International-Noon - 4:30 pm
Dinner buffet- 6:30 pm - 11:00 pm
Palapa Barracuda
Poolside restaurant/bar (Steak House)
Breakfast buffet International- 8:00 am - 11:00 am
Lunch buffet International- 11:30 am - 4:30 pm
Dinner a la carte- 6:30 pm - 10:30 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
El Manglar
Location- Central lobby
Cuisine- Italian (dinner)
Breakfast buffet International,6:30 am - 11:30 am
Lunch buffet Int'l.: 12:30 pm -4:00 pm
Dinner buffet: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed
Bugambilias
Location- Central lobby Cuisine -Mexican Breakfast buffet: 6:45 am - 11:00 am
Lunch buffet: 12:30 pm - 4:30 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Delfines
Poolside restaurant/bar (Grill)
Lunch a la carte- 11:00 am - 4:00 pm
Dinner buffet- 6:00 pm - 11:00 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
La Trattoria
Located in the Golf Course
Open Daily. Breakfast & lunch buffet. Italian cuisine - dinner a la carte.
La Gondola
Location- Adjacent to lobby Cuisine- Italian
Breakfast buffet International- 7:00 am - 11:30 am
Dinner buffet- 6:00 pm - 11:00 pm
Dress code- Casual, wet clothing or uncovered swimwear not allowed.
Arrecifes
Location- Central lobby Cuisine- Brazilian (dinner)
Breakfast buffet International: 7:00 am - 11:30 am
Lunch buffet Int'l. 11:30 am - 5:00 pm
Dinner a la carte 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Pelicanos
Poolside restaurant/bar (Sushi)
Lunch Int'l buffet: 12:30 pm - 4:00 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Bambu
Located in the Golf Course
Open Daily. Oriental cuisine - dinner a la carte.

Meeting facilities

Meeting Info
From the state-of-the-art Universal Boardroom to our grand Galactic Ballroom, our convention facilities are ready to meet your expectations. And, our talented and dedicated sales and conference service staff will be standing by to fulfill each of your business and incentive needs. Our Executive Business Center offers complete professional services, including private offices.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (487)

Ratings and reviews for Moon Palace Golf and Spa Resort All Inclusive

Overall score

4.3 / 5
5.01.0
487 out of 487
Amenities:
4.5
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.5
Location:
4.2
Value:
4.3

91% would recommend to a friend.

Sort by:
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Florida
May 24, 2011

great hotel and golf facility

I was disappoined in the tennis facility. There were only two asphalt courts and no attendent. I could not get a game with another guest. There were no arrangements to be made.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Golf restaurants were the best. Both the Italian and the Asian.

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
New York, NY
Jun 16, 2011

Unbeatable location for the price

Awesome hotel and staffs. Great place to stay for a vacation. Great experience!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Surfer Girl
Business
Houston, TX
Aug 9, 2011

Awesome Vacation

The resort was great! The staff was great and very welcoming. They were very attentive to all our needs. The food was delicious!! Not your typical "all inclusive" everything was great, and everyone did everything in their hands to make your stay so enjoyable and great. I have nothing but great reviews for this resort.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Use the resort credit for all tours, activities, and massages at the spa, its all well worth it and it doesn't make a "hole" in your wallet because you are saving so much $$$

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
ArmyMedicSteph
Business
Caledonia, WI, USA
Aug 28, 2011

Summer Getaway

Moon Palace is an amazing place to get away and to really enjoy the tranquility that Mexico has to offer. It's not located in Zona Hoteleria which is where the hustle and bustle, "party" atmosphere of Cancun is, but Moon Palace is only a short distance (15-20 minute drive) away from all these places. The Palace resorts offer a free shuttle to their other resorts in Cancun, so you are really getting every opportunity to travel to whichever part of Cancun you may like. Moon Palace is a very large, very peaceful, quiet, yet fun place to bring the family or to have a romantic escape. The beachfront suite is amazing and has a great view to wake up to in the morning! I went for my cousins wedding and they put on great wedding services there as well. Totally impressed. I'm going to recommend all my friends and family to go there. It was such a great vacation and I was sad to leave to come home! PS-The Coochy Coochy shots there are fantastic!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Marina Punta Este.....BEST SCUBA DIVING IN THE AREA. Small groups, knowledgeable instructors, such a great time. Well worth the money and quite reasonable at that!

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Jeremy and Jackie B
Business
Youngstown, OH, USA
Aug 28, 2011

Great first time expierence

This place was amazing! The reason why I rated the location a 3 was only because it was located out of the hotel zone , however there was so much to do on the resort and so much to eat and drink you had no reason to leave the resort. The staff was absolutely amazing accommodating in . The pools were so awesome especially the ones with the swim up bars where you can get your drink made with "extra POWA!!" the resort is huge so lobby to lobby transportation is provided in comfortable air conditioned coach busses. If you were just going across one side you can take a golf cart . We got the $1500 resort credit which you must take advantage of! My wife and I used it for professional pictures on the beach. Romantic surf and turf dinner massages. She got her toes and nails done tequila gift boxes ! Awesome place. No hidden fees or charges at the end of the trip. You don't have to tip. They don't ask or expect it. But it's a good idea. Even just $2 will make them estatic. They deserve it. The staff goes above and beyond to please you

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Jack from Michigan
Business
Michigan
Sep 4, 2011

Can't wait to go back

Just spent our fourth stay in the past tens years and cannot wait to go back again. If it is your first time here, request Sunrise side. Would not recommend Grand side and am glad I didn't stay on that side as it is away from everything. Staff was great!! Couldn't believe how much wildlife is running around property now. Never experienced it in previous visits.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
philly couple
Business
Philadelphia, PA, USA
Oct 12, 2011

fantasic resort!

This resort was HUGE! It had several pools and restraunts. The food was excellent. The shows were entertaining- a show every night. But what made the trip was the staff. Everyone was extremely friendly and went out of there way to help you. Everything was spotlessly maintained. The room was spacious and of the finest quality. Only two recommendations for future travelers: the resort is enormous. We stayed in the golf villas, even though we don't golf, and with our room received the use of our own personal golf cart for the stay. This was invaluable, since it is a lot of walking to from one lobby to another. We would recommend anyone staying here to book a room in the villas. Otherwise, you have to wait for shuttle service, which we heard can be a pain. Also, the $1500 creidt can not be used on ANY trip, just select ones. But book those trips first, before booking anything else, so you use your money the best way.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Wumba
Business
Tennessee
Nov 12, 2011

Once Again...Excellent!

This makes my fiance and I's 6th time going to Moon Palace. This is the fourth time at Nizuc side. As hard as it seems, they have gotten better on service. Upon arrival we needed more hangards for the closet. We requested 10. In 4 minutes...yes, we counted, there was a knock at the door with the attendant holding 10 hangars. A few days later we wanted some extra coffee and creamer packs...5 minutes and there she was! Room was spotless and stayed that way for the week we were there. Had some excellent meals, and a few so so meals. The Italian restaurant at the golf clubhouse was the best. The Japenese at the Sunrise side was also excellent. Top notch was Los Corporales at Nizuc. Great atmosphere and live music. The so so meals we had were at the buffets. Mostly lunch fare. Breakfast with made to order omelets, pancakes and waffles was super. The service is what makes it tho. Always a smile and always there to assist in whatever u need. We also became members this trip, so that should be an indication right there. Enjoy!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Roland G
Business
New York, NY, USA
Nov 16, 2011

Great family getaway

This is a really outstanding hotel. The cleanliness of the room, the grounds, etc. The stafff is top notch. Being very friendly, attentive, courteous and outgoing. A truly good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
alondra
Business
los angeles, california
Nov 23, 2011

beatiful place to go

this hotel is beatiful, everything is very clean. the food is very delicious. the most important thing is the staff they are exellent, they treat you like a king or queen, they please you in everything. perfect place to go.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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