$432 Avg/night
Rate and special offer based on Check-in: Feb 28, 2015 Check-out: Mar 1, 2015

Moon Palace Golf and Spa Resort All Inclusive

5 stars
View map of Carretera Cancun-Chetumal KM 340, Cancun, 77500

Hotel Overview

Reviewer score
4.3
out of 5
498 reviews
Awesome Resort

I have been to a lot of resorts and Moon Palace is by far one of the best! I will return to this... See full review

  • KELLY D.
  • Feb 17, 2015
Wonderful trip

Our first time stay in Moon Palace was wonderful. We had a 2 year old toddler she loved the kids... See full review

  • Ernesta
  • Feb 3, 2015
Posh Cancun resort along the Caribbean with Jacuzzi-outfitted rooms

The hotel is five miles from the airport and overlooks the Caribbean Sea. This luxurious property is punctuated by tropical foliage and flanked by an expansive, white sand beach. Rooms -- many of which overlook the shimmering, turquoise waters -- feature private, double Jacuzzis and balconies. A 27-hole Jack Nicklaus Signature golf course and miniature golf course, plus eight outdoor pools -- including two kiddie pools -- provide options for all ages. 

At any of the Palace Resorts properties, guests are welcome to enjoy the facilities and restaurants of Beach Palace, Sun Palace, Playacar Palace, Isla Mujeres Palace and Cozumel Palace. Scheduled transportation is available at select resorts

Highlights
  • A 27-hole Jack Nicklaus Signature golf course and mini golf course on the grounds
  • Luxurious rooms with private balconies and double Jacuzzis
  • Activities suited to all ages
Rooms

The property is divided into three sections, and there are eight different types of accommodations done up with white walls and sand-colored bedspreads and drapes. All feature private, double Jacuzzis and balconies and include one king or two double beds. There is also an iPod dock and DVD and CD players as well as 24-hour room service and wireless Internet. Guests receive two 25-minute massages at the beach spa, a private beach lounge chair with service and a pillow menu with nightly turndown service and petite fours. Guests can arrange one private, candlelit dinner at a select location during their stay. Golfers may want to check out the lavish, 1,296-square-foot, two-bedroom golf suites.

Dining

The all-inclusive Moon Palace Golf and Spa Resort has 14 restaurants -- from Mexican to Italian, American and Asian. Margaritas and top-shelf wines and liquors are served from 12 bars, including six pool bars.

Recreation

A 27-hole Jack Nicklaus Signature golf course and mini golf course are augmented by eight outdoor pools -- including two kiddie pools -- and six Jacuzzis. There is a water sports marina. The landscape hosts a meditation garden, climbing tower, two fitness centers, a club for kids and a disco.

Transportation
  • Cancun International Airport (10 minutes)
Attractions
  • Breathing Observation Bubble (5.5 mi./ 8.8 km)
  • Cancun Golf Club (6.6 mi/ 10.6 km)
  • Manchones Reef (8 mi/ 12.8 km)
Business
  • The Universal Ballroom has 55,850 square feet of flexible meeting space and can accommodate up to 5,000 attendees.
  • A second-floor venue has 36,000 square feet of conference space for up to 3,600 guests.
  • The 30-foot Galactic Ballroom hosts up to 3,000 people. There is a boardroom and business center.

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Reviewer score 4.4 out of 5
Reviewer score 4.4 out of 5

Moon Palace Golf and Spa Resort All Inclusive Rooms

Superior Deluxe Ocean View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Ocean View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft
Superior Deluxe Garden View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Garden View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft
Junior Suite Golf Course with Double Whirlpool and terrace
1 King bed, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. Golf cart included for personal use. All non-smoking rooms. Golf View. Max Occupancy: 2 adults. 411 Sq.Ft
Concierge Level With double Whirlpool
Rooms with Ocean view and King bed. Double Whirlpool. Private Bath w/ shower only. Balcony. Liquor dispenser contains premium, upgraded brands of liquor. Mini Bar contains sodas, bottled water & domestic beer. LCD TV w/ Satellite, DVD/CD Player. Purified Water. Chi Bath Amenities. Bathrobes & Slippers. Two (2) 25 Minute Massage at the Beach/Spa, Private Beach Lounge Chair Area with Service, Exclusive Beach Bag (one per room/per stay), Aromatherapy menu. Digital safe. Individually-Controlled A/C. Espresso/Coffee Maker. Direct Dial telephone. Alarm Clock/Radio/IPOD Dock. Professional Hair Dryer. Iron/ironing board. Wireless Internet. 24-Hour room service from select restaurant's menu. Private candlelight dinner at select locations (once per stay), Nightly Petit Fours, Pillow Menu & Nightly Turndown Service. Exclusive Concierge Phone Service, Private Check-in & Out/ Late Check-out & Early Check-In (subject to availability)
484 sq ft
Deluxe Superior Deluxe Resort View with Double Whirlpool and balcony/terrace
Each elegantly appointed guest room features;1 King bed or 2 double beds, In room Wine, Private Bath w/ shower Only. Screened terrace w/chairs and table. Seating Area. Liquor dispenser contains sodas, bottled water, juices % domestic beer.satellite TV.DVD Player, Ceiling fan , purified water. CHI bath amenities. Bathrobes & Slippers. Digital Safe (Laptop Size).Individually controlled A/C. Coffe Maker, Direct dial telephone, Alarm Clock, Hair dryer and straightener. Iron/ironing board. WiFi,24hrs Room Service and turndown service. non-smoking rooms available. Resort View. Max Occupancy: 4 guests including children ages 4-17. a maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. 484 Sq.Ft

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Riviera Cancun Golf: 2.2 mi
  • Dolphinaris Cancun: 3.7 mi
  • Wet'n Wild Cancun: 4.2 mi
  • Playa Delfines: 6.2 mi
  • Avenida Kukulkan: 8.4 mi
  • Interactive Aquarium: 9.5 mi
  • El Rey Ruins: 9.6 mi
  • Dubai Palace Casino: 10.8 mi
  • Playa Tortugas: 11.5 mi
  • Avenida Tulum: 12 mi
  • Museo Maya de Cancun: 12.2 mi

Dining

Palapa Fragata
Poolside restaurant/bar Cuisine-Seafood
Lunch buffet International-Noon - 4:30 pm
Dinner buffet- 6:30 pm - 11:00 pm
Palapa Barracuda
Poolside restaurant/bar (Steak House)
Breakfast buffet International- 8:00 am - 11:00 am
Lunch buffet International- 11:30 am - 4:30 pm
Dinner a la carte- 6:30 pm - 10:30 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
El Manglar
Location- Central lobby
Cuisine- Italian (dinner)
Breakfast buffet International,6:30 am - 11:30 am
Lunch buffet Int'l.: 12:30 pm -4:00 pm
Dinner buffet: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed
Bugambilias
Location- Central lobby Cuisine -Mexican Breakfast buffet: 6:45 am - 11:00 am
Lunch buffet: 12:30 pm - 4:30 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Delfines
Poolside restaurant/bar (Grill)
Lunch a la carte- 11:00 am - 4:00 pm
Dinner buffet- 6:00 pm - 11:00 pm
Dress code for dinner- Casual, wet clothing or uncovered swimwear not allowed.
La Trattoria
Located in the Golf Course
Open Daily. Breakfast & lunch buffet. Italian cuisine - dinner a la carte.
La Gondola
Location- Adjacent to lobby Cuisine- Italian
Breakfast buffet International- 7:00 am - 11:30 am
Dinner buffet- 6:00 pm - 11:00 pm
Dress code- Casual, wet clothing or uncovered swimwear not allowed.
Arrecifes
Location- Central lobby Cuisine- Brazilian (dinner)
Breakfast buffet International: 7:00 am - 11:30 am
Lunch buffet Int'l. 11:30 am - 5:00 pm
Dinner a la carte 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Palapa Pelicanos
Poolside restaurant/bar (Sushi)
Lunch Int'l buffet: 12:30 pm - 4:00 pm
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, wet clothing or uncovered swimwear not allowed.
Bambu
Located in the Golf Course
Open Daily. Oriental cuisine - dinner a la carte.

Meeting facilities

Meeting Info
From the state-of-the-art Universal Boardroom to our grand Galactic Ballroom, our convention facilities are ready to meet your expectations. And, our talented and dedicated sales and conference service staff will be standing by to fulfill each of your business and incentive needs. Our Executive Business Center offers complete professional services, including private offices.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (498)

Ratings and reviews for Moon Palace Golf and Spa Resort All Inclusive

Overall score

4.3 / 5
5.01.0
498 out of 498
Amenities:
4.5
Cleanliness:
4.6
Hotel staff:
4.6
Comfort:
4.5
Location:
4.2
Value:
4.3

91% would recommend to a friend.

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Rooster1
Business
Delano
Feb 25, 2015

Ok Family Trip

Resort was crowded. Couldn't get into the best two restaurants as we didn't know to get reservations. If planning to stay at this resort, I would reserve your dining a month or two in advance. Plan to get up early to reserve places at any of the pools. Most spots at beach and pool were full by 9:00 AM. Food was ok. Buffets breakfast and lunch. Dinner was excellent at the Asian, Brazilian Steak House and Italian restaurants. Had to be at the restaurant in line at 6:00 PM when it opened, or you would wait at least an hour to get in around the 7:00-8:00 hour. Good family resort, just too crowded for us.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
BRUNO MIGUEL D.
Business
GUADALAJARA
Feb 18, 2015

FAMILY TRIP

EVERUTHING PERFECT EXCEPT THE FACT THAT ROOMS AREAS ARE NOT GOOD ENOUGH

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
KELLY D.
Business
PITTSBURGH
Feb 17, 2015

Awesome Resort

I have been to a lot of resorts and Moon Palace is by far one of the best! I will return to this resort soon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

4
5.01.0
Amber R.
Business
Katy
Feb 16, 2015

cancun

Great time. Nice view. Booking reservations for tee times and spa treatments were a hassle. Try to book as soon as you can to get the days and times you want.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Ernesta
Business
N/A
Feb 3, 2015

Wonderful trip

Our first time stay in Moon Palace was wonderful. We had a 2 year old toddler she loved the kids swimming pool, playroom for kids. My husband was golfing every day, he had great experience as well. Golf course was amazing. The food excellent. The only restaurant we did not liked for dinner was Italian in the Sunrise lobby! We will be back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Peggy B.
Business
Bullhead City
Jan 27, 2015

Great trip

My husband at I had a wonderful and relaxing time. We really enjoyed the pool staff and many different places to eat. We also enjoyed the pool side activities

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Raja
Business
Waltham
Jan 25, 2015

Best vacation ever

My wife, kids (3 & 7 year old) and I had fantastic stay at the moon place for a week. Great food, lot of entertainment and drinks anywhere you go. Of course, they are all included in all inclusive package. Even though the beach is not really for swimming, kids enjoyed building sand castle and did have a good time. Overall, great vacation and we are already planning for our next trip.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

3
5.01.0
DC.138
Business
N/A
Jan 15, 2015

New year's shuffle

To make a long story very short, the hotel is nice, the amenities are nice the location is great and close to the airport, the service was very good the food wag good. The not so good is that we had to shuttle from one end of the resort to the other for dinner ,although not necessary, essential for food variety. It was hard to get away from screaming kids and absolutely impossible to find a pool chair in all 4 or 6 pools. Of all aggravations, the unavailability of pool side chairs and the inability to book any services at the spa and golf due to overbooking were most frustrating and enough to ruin ones vacation. We may consider going back only during specific and non-peak time so I can enjoy all this resort has to offer.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Brenda H.
Business
N/A
Jan 8, 2015

Great anniversary trip

We arrived at the check in desk. Immediately had our room. We were sitting by the pool in 20 minutes with our friends. Can't wait to go back again. The staff is wonderful and we loved the food.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Moon Palace Golf and Spa Resort All Inclusive

Reviewer score

5
5.01.0
Wannie H.
Business
San Francisco
Dec 29, 2014

Family trip

Such a relaxing and wonderful family trip.. food is great, staff are very friendly, kids have a wonderful time in the pools.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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