$509 Avg/night
Rate and special offer based on Check-in: Jan 15, 2015 Check-out: Jan 16, 2015

Live Aqua Cancun - All Inclusive Adults Only

5 stars
Blvd. Kukulkan 12.5 km, Cancun, 77500
Hotel Overview
Reviewer score
4.5
out of 5
423 reviews
Great resort

I highly recommend this resort. The staff was great, super helpful and always smiling. The grounds... See full review

  • sunscreen70
  • Dec 10, 2014
Happy babymoon

The staff was nice and room was very clean. We loved the food also:) See full review

  • Doong
  • Dec 2, 2014
Celeb-chef restaurants at exclusive beachfront getaway in Cancun

The Live Aqua Cancun is a 371-room, nine-floor oasis on the Yucatan Peninsula. The resort has Mayan-inspired architecture with modern touches. The haute regional cuisine, exotic dining venues, posh bars and lounges and a spa informed by Mayan rituals are nice touches. Features include the shore club with cabanas and hammocks, eight outdoor pools (one adults only), Jacuzzis, 24-hour business center and fitness facility. Guest rooms get fancy with pillow and aromatherapy menus.

 

Highlights
  • Spacious rooms with aromatherapy Live Aqua Cancun
  • Shore club featuring cabanas, hammocks, sun beds, swings and massage tables
  • Three restaurants from star chefs and a wine and tequila bar
Rooms

All 371 modern guest rooms at Live Aqua Cancun feature one king or two double beds, flat-screen satellite TVs, gaming stations and in-room broadband Internet service. Many have balconies with ocean views. Suites feature upgrades such as Bose home theaters, nightly turndown service and Molton Brown bath amenities as well as pullout sofas in living rooms. Aqua club floor rooms include private check-in and check-out, flat-screen plasma TVs and access to the fifth-floor club lounge.

Dining

Vacationers at Live Aqua Cancun - All Inclusive Adults Only can indulge in mouth-watering varieties of cuisines creativeley prepared through three different concepts. Patrons can feast on the robust flavors of the Mediterranean, Mexico and Asia, combined with the fresh seafood dishes at Azur Restaurant. Guests can also have local signature cuisines served in the contemporary kitchen setting of Mb Restaurant. The Coffee Corner, Le Cevicheria and pool club serves refreshing drinks, cappuccino, latte, american coffee and herbal teas as well as snacks and salsas.

Recreation

Live Aqua Cancun is outfitted with a shore club for beachside lounging, eight pools, a Mayan-inspired spa and a fitness center with more than 30 workout stations, yoga classes and aerobics. A game room and many nearby activities, such as golfing, sailing and snorkeling, ensure guests will not want for action.

Transportation
  • Cancun International Airport (8.8 mi/14.1 km)

 

Attractions
  • La Isla shopping mall (Across the street)
  • Interactive Aquarium (0.1 mi/0.2 km)
  • Cancun Golf Club (1.6 mi/ 2.5 km)
Business
  • 16 meeting spaces in 15,300 square feet with audiovisual equipment
  • Business center

 

Policies and fees
  • CHECK OUT TIME: 12:00 pm

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Live Aqua Cancun - All Inclusive Adults Only Rooms

Aqua Suite with terrace
Each Suite incorporates the essential element of water in our everyday lives within its 646 SQF of pure design. The signature suite offers 2 large rooms decorated with the most exquisite Live Aqua Unlimited touch, plus a hydrotherapy and chromotherapy jacuzzi located in the inner area of the suite that invites you to extend your stay in the room. Feel free in your own private terrace that offers an infinite view of the Caribbean Sea, have a moon lit dinner, witness the beauty of dawn, be the artist of your own experience. 1 king size bed, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Access to the Aqua Club.
Tierra Suites with two Balconies
Earth is the origin of life, and in this suite fullness is born and this space embodies tastefulness on a grand scale with its 753 SQF and two oceanfront balconies. The Earth suite offers two completely separate rooms, one bedroom with king size bed and a living room, both with spectacular views of the Caribbean Sea Front. One king size bed, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone. Access to the Aqua Club is included.
Deluxe Oceanfront with Balcony
Ocean view with balcony or terrace accommodation as selected with the following in-room amenities: One king size bed or two double beds, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone
Ocean View with Balcony
The peaceful ambience of our Deluxe Ocean View rooms makes your stay an experience that will completely overcome all your senses. Immerse yourself in an enchantment of sensorial delights which will make you succumb to the experience. Water is a vital element of these rooms with an infinite view of the Caribbean Sea in these deluxe chambers that offers the following amenities: Mini-bar with snacks, beer and soft drinks, liquors available through room service, "Javapot" coffee makers, Complimentary High-Speed Internet Access, In-Room Safe, two-line telephones with messaging system, daily Turn-down Service and Beach Bag & Sandals for in-Hotel use. The bathroom becomes a natural Hydrotherapy Spa area, equipped with tub and separate shower. Finally, wrap up in Egyptian cotton sheets, breathe a custom made menu of Aromatherapy or soak in a bubble bath together with exquisite handmade soaps and amenities. These Rooms are available with king size bed or two double beds.
Viento Suites with 2 Balconies
Wind represents the flow and this 650 SQF Suite is made for you to enjoy the details of the clear tone interiors, exquisite furnishings and harmonious decor in addition to the spectacular view of the Caribbean Sea with its two balconies. One king size bed, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone. Access to the Aqua Club is included
Deluxe Garden View with Balcony
Feel the relaxation and peacefulness flow through your veins in our luscious Deluxe Garden View Rooms. Delight yourself in perfect balance and harmony, admiring views of the resort's lush gardens or dazzling Hotel Zone. Located in the Spa, Lobby and Mezzanine levels of the hotel, these cozy rooms offer the following amenities: Mini-bar with snacks, beer and soft drinks, liquors available through room service, "Javapot" coffee makers, Complimentary High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection), two-line telephones with messaging system, Iron/Ironing Board, daily Turn-down Service and Beach Bag & Sandals for in-Hotel use. The bathroom becomes a natural Hydrotherapy Spa area, equipped with tub and separate shower. Finally, wrap up in Egyptian cotton sheets, breathe a custom made menu of Aromatherapy or soak in a bubble bath together with exquisite handmade soaps and amenities. These Rooms are available with king size bed or two double beds.
Aqua Club Oceanfront with Balcony
Ocean view with balcony accommodation as selected with the following in-room amenities: One king size bed or two double beds, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Interactive Aquarium: 0.2 mi
  • El Rey Ruins: 0.3 mi
  • Avenida Kukulkan: 0.9 mi
  • Museo Maya de Cancun: 3 mi
  • Playa Delfines: 3.1 mi
  • Playa Tortugas: 3.4 mi
  • Dubai Palace Casino: 4.6 mi
  • Wet'n Wild Cancun: 5.3 mi
  • Avenida Tulum: 5.5 mi
  • Dolphinaris Cancun: 5.7 mi
  • Riviera Cancun Golf: 7.2 mi

Dining

AZUR
Featuring one of the worlds best Italian Chefs - Celebrity Chef Franco Madalozzo with a combination of fresh ocean breeze, cooing turquoise waves, the sounds of the sea that bring peace, and the touch the soft white sand. Feel the pleasure of outdoor enjoyment. Freedom of movement exists in every corner, as the desire to taste and enjoy delicious dishes. The white and blue are present in every detail. Azur, one of the restaurants within the concept of Aqua Live Cancun with a combination of Mediterranean and Asian flavors, where the stars are the Latin American ceviche and snack trendy.
Category: Al Fresco Restaurant
Specialties: Family style dinner, Italian specialties
Dress Code: Casual
No reservations required for this Restaurant
MB
Mb acronym evokes the initials of creative flair and innovative chef Michelle Bernstein - Iron Chef Winner - it is a culinary gift for those who want to experience the depths of culinary art in an array of dishes in the style New American Cuisine. Mb captivates by its welcoming and discreet design and subtle elegance, that is complicit in a letter from Latin and Asian influences that always surprise, this restaurant has the aroma of fresh ingredients, pure ingredients. It's like tasting a bit of the entire world, enjoy one of Cancuns finest restaurants as part of your All Inclusive experience.
Category: Creative cuisine
Menu: A la carte
Cuisine: New American Cuisine
Dress Code: Resort - Chic (no shirts, no flip flops)
No children allowed in this restaurant
IN ROOM DINNING
Available 24 hrs a day, featuring an extensive menu with cuisine from around the world.
SIETE
Materialize over the 7 imposing columns, the colorful and memorable historical spirit of a space that celebrates everything and anything meaning Mexico: Restaurante Siete.
The name Seven takes its name out of the seven columns decorated with pop-art, showing 7 of the most important Mexican icons of popular culture. Enjoy specialties from around the world overlooking the pristine waters of the Caribbean.
Category: Buffet Restaurant.
Specialties: International cuisine featuring Mexican specialties
Dress Code: Casual
No reservations required for this Restaurant
EGOS BAR
A playful area, unique, quirky and hip, where the senses are filled with intensity. Hence the energy emanates to the rhythm of house music and fun every night is a promise, a hip club within the premises of the Hotel so you can enjoy great nights as a part of our limitless experience.
No children allowed on the club.
AKA BAR
It has a sublime selection of Mexican and international wines, cocktails specially designed for Live Aqua and as a tribute to the agave legacy, an exquisite selection of fine tequilas and mescal, Located between the MB and Seven restaurants, a space that evokes the bars of Soho in New York where the renowned "mixologists" Steve Olson presents a perfect combination of wine, tequila and spirits
HIDDEN GARDEN
Asiatic Cuisine; An avant-garde concept that fuses exquisite oriental flavours to give life to a unique proposal of Live Aqua. A feast to the senses; Profound, enigmatic, fascinating.
SUSHI STATION
Sushi rolls; besides our menu there is the option to choose the ingredients to create your own and enjoy.
SEA CORNER
Seafood; ceviches and coktails; salsas and beer in an open-air palapa by the swimming pools with views of the Caribbean. Open daily from midday until late.
CAFE DELI BOUTIQUE
Located on level P of the hotel. Offers cappuccinos, lattes, coffee, and herbal teas; baguette croissant, and sweet desserts.

Meeting facilities

Meeting Info
The hotel has 16 meeting rooms available for a minimum of 5 people and a maximum of 1, all of them equipped with the most modern and sophisticated technology in light and sound equipment. The total size of the rooms is 15,300 square feet, and the largest room size is 1,288 square meters. Technical equipment available, pinboard, sound equipment, screen, dance floor, microphones, and voltage in function room area: 440 volts, 2220 volts or 110 volts. 60 cycles

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (423)

Ratings and reviews for Live Aqua Cancun - All Inclusive Adults Only

Overall score

4.5 / 5
5.01.0
423 out of 423
Amenities:
4.5
Room cleanliness:
4.7
Hotel staff:
4.6
Room comfort:
4.7
Location:
4.8
Value:
4.5

93% would recommend to a friend.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

3
5.01.0
Anonymous
Business
Hershey, PA
Feb 25, 2011

Pros and Cons

Pros: beautiful hotel, staff is very nice, very modern, infinity pools, food & drinks are also really good (loved the egos bar!), up-to-date gym Cons: they make you sign your check after each meal & drink (probably to keep track of how much you spent) but its unnerving to do this at an all inclusive; everyone wants TIPs and they shouldn't at an all inclusive! also, no activities at the hotel- no nighttime events, no water sports,...gotta leave the premise and pay for all this. Finally, there is no orientation- no map, welcome or other information given when you sign in. Overall: really nice hotel but we won't be going back because there are many other all inclusives that give you a better deal- more activities, more restaurants (only 3 here) & are not "tip" hungry.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

at the hotel, you need reservations to get into their 2 restaurants which are always booked... we were inititally upset that we couldn't eat at either restaurant b/c they were full but all you have to do is walk up to the restaurant and they'll seat you! unbelieveable!

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

3
5.01.0
Guy Thats Not Very Hard to Please
Business
Detroit
Mar 24, 2011

Decent, quiet getaway

Its hard to complain about a week in Mexico after months of a Michigan winter. The stay at Aqua was pretty nice, and thats it. The rooms were clean, not new, but not crusty old. If you are going to enjoy great food, dont go to Aqua. The food was average at best, and it usually came to the table at room temperature. Most nights, it took forever for the entrees to come out (at both restaurants). The staff was courteous and accommodating 90% of the time. The only times they were not, was by the pool during the day. The staff is somewhat scarce. We tipped a waiter $10 USD, and he looked at it, and walked away with a grin. This was not the case in the dining rooms however. I enjoyed the 7 days there. Its a decent place to relax. No loud partiers, no loud annoying music. But at the same time, not a lot of excitement. Would I go back to Aqua? Probably not, unless the price was really really right.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Do NOT tip according to the price on the bill. The fake bill prices are inflated.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

3
5.01.0
tee12
Business
Detroit, MI, USA
Sep 16, 2011

not so fun

should be for honey mooners only there are not much to do inside the hotel

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

3
5.01.0
tee12
Business
Detroit, MI, USA
Sep 16, 2011

not so fun

not much to do only food there are no fun or showes or thinks you can do becide eating

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

3
5.01.0
Underwhelmed.
Business
Connecticut
Nov 25, 2011

Underwhelming.

Hotel itself is beautiful. However, beware..we booked an oceanfront room and what we got was a view that was largely treetop. Intially we were told that we couldn't change rooms because the hotel was full to capacity. Not true - the hotel looked like it was only running at about 50-60%, Complained on day two again and was finally moved to a "real" ocean view room after a half day wait. The food was by far the biggest disappointment. We are from being food snobs ..yet my husband and I were really unimpressed with the food at all of the onsite locations. Long waits, tepid dishes, underspiced foods to dubious tasting fish and beef carpaccio. And I could go on...... Blah!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

3
5.01.0
mbjd
Business
Northeast
Feb 22, 2012

Nice Property

Couple small issues. Room wasn't cleaned daily until early evening. Shower only worked for a few minutes than turned off.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Coco Bongo is a Must when in Cancun

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

3
5.01.0
sanjayvkumar
Business
fremont ca
Dec 13, 2012

Disappointed with the credit

This review is for primarily for the 400$ credit offer that is being advertised Just the resort, I would have given 4 or maybe even 5 stars. What brings it down to 3 is the offer when we booked on this website. We booked a 4 night stay for a deluxe ocean front room for 330$ a night average, and we got a resort credit of 400$ + a complimentary sunset cruise. The cruise runs only a couple days a week, and when we called to confirm our schedule, they say it was canceled - no one told us about this until we called to find out. That one I'll let go. Its the resort credit that disappoints - we got a 400$ credit out of which: 1) 25$ is for making phone calls to the US - it gives you only 7 minutes of talk time -now thats a joke 2) 30$ for reserving a cabana - it costs 100$ to reserve a cabana if you dont have a suite - a ridiculous 100$ that no one would be willing to spend. so thats a waste 3) 50$ for a romantic dinner setup for 2 - again it costs 220$ for that dinner - imagine going into an all-inclusive resort and paying 170$ on top of what you already paid - less than 0.5% of the people would be willing to do that. again a big waste 4) 60$ for lobster dinner. this one is alright. we didnt use this because we were vegetarian, but let our friends use ours. 5) 85$ for spa credit - this one is worth all the money. It costs 110$ for a 50 minute massage (yes it is pricey) but the massage was wonderful and they do accept the 85$ credit without any issues 6) 150$ for a room upgrade - this caused us the most distress. We had asked for an upgrade a couple of weeks ago. Yes, the resort did mention that they were running near full capacity, so we werent assured. However, when we got there, the front desk staff treated us with contempt, and gave us the last preference in terms of using these credits to upgrade. Every day, they asked us to come back the next day, citing that all rooms were taken. In the end our 150$ was used to upgrade us from ocean view suite on 1st floor to AK lounge access suite on the 5th floor - at a cost of 75$ per night. In reality, the pricing difference is 25$ - so they bloated the price difference just to make it sound like they are doing a favor. In my opinion, we didnt deserve to be treated that way, especially when they knew, we had the credit, would want to maximize it, and there was nothing wrong with that. And expectedly, you cannot transfer between two credits - understandable I guess, otherwise one would use all of it for spa or room upgrades, etc. So yeah, overall a great resort for a trip, but the 400$ credit is almost meaningless and practically useless unless you are willing to spend a lot more money.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

3
5.01.0
Mbigfish
Business
NY
Mar 15, 2013

Not a 5 star experince

The hotel is a very nice looking and clean hotel. The staff was very nice but the service at the pool and the beach was poor no matter how much you tip them. The food in all the restaurants was fair. Hard to get hot food. I was not happy about the limited selection of beers. The exchange rate was poor at the hotel. The room was nice but not up to 5 star standards. This hotel was poor value. Not going to return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

3
5.01.0
Jazz12
Business
Ga
May 7, 2013

Nice long weekend

Good food. Terrible restroom services throughout the property, complained without resolve. Nice property. Sad to her that someone's safe was stolen. Missed not having a disco. Lots of mold in the restroom.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

3
5.01.0
YMVT
Business
Houston, TX
May 28, 2013

Great Hotel, Poor Food & Service

Great hotel and location. However, we felt that the food was very poor in quality and lacked variety. Also, we did not enjoy waiting for an hour for a table at dinner time. Service has really declined at this resort since our visit last year.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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