$509 Avg/night
Rate and special offer based on Check-in: Jan 13, 2015 Check-out: Jan 16, 2015

Live Aqua Cancun - All Inclusive Adults Only

5 stars
Blvd. Kukulkan 12.5 km, Cancun, 77500
Hotel Overview
Reviewer score
4.5
out of 5
421 reviews
Great resort

I highly recommend this resort. The staff was great, super helpful and always smiling. The grounds... See full review

  • sunscreen70
  • Dec 10, 2014
Happy babymoon

The staff was nice and room was very clean. We loved the food also:) See full review

  • Doong
  • Dec 2, 2014
Celeb-chef restaurants at exclusive beachfront getaway in Cancun

The Live Aqua Cancun is a 371-room, nine-floor oasis on the Yucatan Peninsula. The resort has Mayan-inspired architecture with modern touches. The haute regional cuisine, exotic dining venues, posh bars and lounges and a spa informed by Mayan rituals are nice touches. Features include the shore club with cabanas and hammocks, eight outdoor pools (one adults only), Jacuzzis, 24-hour business center and fitness facility. Guest rooms get fancy with pillow and aromatherapy menus.

 

Highlights
  • Spacious rooms with aromatherapy Live Aqua Cancun
  • Shore club featuring cabanas, hammocks, sun beds, swings and massage tables
  • Three restaurants from star chefs and a wine and tequila bar
Rooms

All 371 modern guest rooms at Live Aqua Cancun feature one king or two double beds, flat-screen satellite TVs, gaming stations and in-room broadband Internet service. Many have balconies with ocean views. Suites feature upgrades such as Bose home theaters, nightly turndown service and Molton Brown bath amenities as well as pullout sofas in living rooms. Aqua club floor rooms include private check-in and check-out, flat-screen plasma TVs and access to the fifth-floor club lounge.

Dining

Vacationers at Live Aqua Cancun - All Inclusive Adults Only can indulge in mouth-watering varieties of cuisines creativeley prepared through three different concepts. Patrons can feast on the robust flavors of the Mediterranean, Mexico and Asia, combined with the fresh seafood dishes at Azur Restaurant. Guests can also have local signature cuisines served in the contemporary kitchen setting of Mb Restaurant. The Coffee Corner, Le Cevicheria and pool club serves refreshing drinks, cappuccino, latte, american coffee and herbal teas as well as snacks and salsas.

Recreation

Live Aqua Cancun is outfitted with a shore club for beachside lounging, eight pools, a Mayan-inspired spa and a fitness center with more than 30 workout stations, yoga classes and aerobics. A game room and many nearby activities, such as golfing, sailing and snorkeling, ensure guests will not want for action.

Transportation
  • Cancun International Airport (8.8 mi/14.1 km)

 

Attractions
  • La Isla shopping mall (Across the street)
  • Interactive Aquarium (0.1 mi/0.2 km)
  • Cancun Golf Club (1.6 mi/ 2.5 km)
Business
  • 16 meeting spaces in 15,300 square feet with audiovisual equipment
  • Business center

 

Policies and fees
  • CHECK OUT TIME: 12:00 pm

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Live Aqua Cancun - All Inclusive Adults Only Rooms

Aqua Suite with terrace
Each Suite incorporates the essential element of water in our everyday lives within its 646 SQF of pure design. The signature suite offers 2 large rooms decorated with the most exquisite Live Aqua Unlimited touch, plus a hydrotherapy and chromotherapy jacuzzi located in the inner area of the suite that invites you to extend your stay in the room. Feel free in your own private terrace that offers an infinite view of the Caribbean Sea, have a moon lit dinner, witness the beauty of dawn, be the artist of your own experience. 1 king size bed, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Access to the Aqua Club.
Tierra Suites with two Balconies
Earth is the origin of life, and in this suite fullness is born and this space embodies tastefulness on a grand scale with its 753 SQF and two oceanfront balconies. The Earth suite offers two completely separate rooms, one bedroom with king size bed and a living room, both with spectacular views of the Caribbean Sea Front. One king size bed, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone. Access to the Aqua Club is included.
Deluxe Oceanfront with Balcony
Ocean view with balcony or terrace accommodation as selected with the following in-room amenities: One king size bed or two double beds, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone
Ocean View with Balcony
The peaceful ambience of our Deluxe Ocean View rooms makes your stay an experience that will completely overcome all your senses. Immerse yourself in an enchantment of sensorial delights which will make you succumb to the experience. Water is a vital element of these rooms with an infinite view of the Caribbean Sea in these deluxe chambers that offers the following amenities: Mini-bar with snacks, beer and soft drinks, liquors available through room service, "Javapot" coffee makers, Complimentary High-Speed Internet Access, In-Room Safe, two-line telephones with messaging system, daily Turn-down Service and Beach Bag & Sandals for in-Hotel use. The bathroom becomes a natural Hydrotherapy Spa area, equipped with tub and separate shower. Finally, wrap up in Egyptian cotton sheets, breathe a custom made menu of Aromatherapy or soak in a bubble bath together with exquisite handmade soaps and amenities. These Rooms are available with king size bed or two double beds.
Viento Suites with 2 Balconies
Wind represents the flow and this 650 SQF Suite is made for you to enjoy the details of the clear tone interiors, exquisite furnishings and harmonious decor in addition to the spectacular view of the Caribbean Sea with its two balconies. One king size bed, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone. Access to the Aqua Club is included
Deluxe Garden View with Balcony
Feel the relaxation and peacefulness flow through your veins in our luscious Deluxe Garden View Rooms. Delight yourself in perfect balance and harmony, admiring views of the resort's lush gardens or dazzling Hotel Zone. Located in the Spa, Lobby and Mezzanine levels of the hotel, these cozy rooms offer the following amenities: Mini-bar with snacks, beer and soft drinks, liquors available through room service, "Javapot" coffee makers, Complimentary High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection), two-line telephones with messaging system, Iron/Ironing Board, daily Turn-down Service and Beach Bag & Sandals for in-Hotel use. The bathroom becomes a natural Hydrotherapy Spa area, equipped with tub and separate shower. Finally, wrap up in Egyptian cotton sheets, breathe a custom made menu of Aromatherapy or soak in a bubble bath together with exquisite handmade soaps and amenities. These Rooms are available with king size bed or two double beds.
Aqua Club Oceanfront with Balcony
Ocean view with balcony accommodation as selected with the following in-room amenities: One king size bed or two double beds, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Interactive Aquarium: 0.2 mi
  • El Rey Ruins: 0.3 mi
  • Avenida Kukulkan: 0.9 mi
  • Museo Maya de Cancun: 3 mi
  • Playa Delfines: 3.1 mi
  • Playa Tortugas: 3.4 mi
  • Dubai Palace Casino: 4.6 mi
  • Wet'n Wild Cancun: 5.3 mi
  • Avenida Tulum: 5.5 mi
  • Dolphinaris Cancun: 5.7 mi
  • Riviera Cancun Golf: 7.2 mi

Meeting facilities

Meeting Info
The hotel has 16 meeting rooms available for a minimum of 5 people and a maximum of 1, all of them equipped with the most modern and sophisticated technology in light and sound equipment. The total size of the rooms is 15,300 square feet, and the largest room size is 1,288 square meters. Technical equipment available, pinboard, sound equipment, screen, dance floor, microphones, and voltage in function room area: 440 volts, 2220 volts or 110 volts. 60 cycles

Dining

VARENNA
Outdoors venue to enjoy Italian meals under the shade of a big tree. Give pleasure to your palate with delicious pastas, panini, salads, calzoni and, of course, pizzas that innovate by combining selected ingredients in a special way, but traditionally cooked in a unique brick oven. Open from noon to 5:00 pm.
AZUR
Featuring one of the worlds best Italian Chefs - Celebrity Chef Franco Madalozzo with a combination of fresh ocean breeze, cooing turquoise waves, the sounds of the sea that bring peace, and the touch the soft white sand. Feel the pleasure of outdoor enjoyment. Freedom of movement exists in every corner, as the desire to taste and enjoy delicious dishes. The white and blue are present in every detail. Azur, one of the restaurants within the concept of Aqua Live Cancun with a combination of Mediterranean and Asian flavors, where the stars are the Latin American ceviche and snack trendy.
Category: Al Fresco Restaurant
Specialties: Family style dinner, Italian specialties
Dress Code: Casual
No reservations required for this Restaurant
MB
Mb acronym evokes the initials of creative flair and innovative chef Michelle Bernstein - Iron Chef Winner - it is a culinary gift for those who want to experience the depths of culinary art in an array of dishes in the style New American Cuisine. Mb captivates by its welcoming and discreet design and subtle elegance, that is complicit in a letter from Latin and Asian influences that always surprise, this restaurant has the aroma of fresh ingredients, pure ingredients. It's like tasting a bit of the entire world, enjoy one of Cancuns finest restaurants as part of your All Inclusive experience.
Category: Creative cuisine
Menu: A la carte
Cuisine: New American Cuisine
Dress Code: Resort - Chic (no shirts, no flip flops)
No children allowed in this restaurant
IN ROOM DINNING
Available 24 hrs a day, featuring an extensive menu with cuisine from around the world.
SIETE
Materialize over the 7 imposing columns, the colorful and memorable historical spirit of a space that celebrates everything and anything meaning Mexico: Restaurante Siete.
The name Seven takes its name out of the seven columns decorated with pop-art, showing 7 of the most important Mexican icons of popular culture. Enjoy specialties from around the world overlooking the pristine waters of the Caribbean.
Category: Buffet Restaurant.
Specialties: International cuisine featuring Mexican specialties
Dress Code: Casual
No reservations required for this Restaurant
EGOS BAR
A playful area, unique, quirky and hip, where the senses are filled with intensity. Hence the energy emanates to the rhythm of house music and fun every night is a promise, a hip club within the premises of the Hotel so you can enjoy great nights as a part of our limitless experience.
No children allowed on the club.
AKA BAR
It has a sublime selection of Mexican and international wines, cocktails specially designed for Live Aqua and as a tribute to the agave legacy, an exquisite selection of fine tequilas and mescal, Located between the MB and Seven restaurants, a space that evokes the bars of Soho in New York where the renowned "mixologists" Steve Olson presents a perfect combination of wine, tequila and spirits
HIDDEN GARDEN
Asiatic Cuisine; An avant-garde concept that fuses exquisite oriental flavours to give life to a unique proposal of Live Aqua. A feast to the senses; Profound, enigmatic, fascinating.
SUSHI STATION
Sushi rolls; besides our menu there is the option to choose the ingredients to create your own and enjoy.
SEA CORNER
Seafood; ceviches and coktails; salsas and beer in an open-air palapa by the swimming pools with views of the Caribbean. Open daily from midday until late.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (421)

Ratings and reviews for Live Aqua Cancun - All Inclusive Adults Only

Overall score

4.5 / 5
5.01.0
421 out of 421
Amenities:
4.6
Room cleanliness:
4.7
Hotel staff:
4.6
Room comfort:
4.7
Location:
4.8
Value:
4.5

93% would recommend to a friend.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
GoodGuyBob
Business
Akron, OH
Mar 3, 2013

Almost perfect

Your perfect hotel and mine are probably different. The Live Aqua didn't hit all of my categories perfectly, but what it does deliver it does amazingly well. Here's what's on my "perfect hotel list"... All Adult - my kind of place - no screeching kids cannon-balling into the pool. Ahh... LOCATION - 5 stars. Not too far from the clubs, right across from La Isla shopping. BEDS - 5 stars. A category all to itself because good beds can be tough to come by in Mexico. These beds were better than the bed I have at home! FOOD - 4.5 stars. All-Inclusives commonly have problems with their food being low quality. Not this place. The food was great ALL the time. "Siete" the buffet was fantastic. You could even "order off the menu" at dinner time. "Azur" near the beach was our favorite. The Room Service menu is delicious too and only takes 30 minutes! The only low point was the "MB" restaurant which all 6 of us agreed had nasty tasting food. GREAT ambience, but nasty seasonings. ROOM - 5 stars. Glass enclosed shower, flat screen TV, DVD player and gorgeous ocean views WITH balcony. Awesome. POOL - 5 stars. Wonderfully warm. Clean. Large. Perfect. HOT TUB - 3 stars. More like a "luke warm" tub when I tried it out, but at least they have one! LOUNGE CHAIRS - 5 stars. They're padded and can lay flat -- perfect. STAFF - 10 stars! You will NEVER find a better staff than at this hotel. ALL of them are awesome! Now for the low points: DRINKS - 1 to 5 stars. You can get high quality alcohol here, in fact the "default" alcohol is considered top shelf. Where they fall short (and horribly) is the quality of the mixers. Eg. Strawberry Daiquiri is like red sugar liquid and some rum. Pina Colada is white sugar liquid and rum. Ideally, it should taste like fresh fruit was blended into the drink, but their mixers are truly of the poorest quality. Better off using Coke as a mixer, or drinking things straight like beer, or shots. ENTERTAINMENT: There isn't any noteworthy nightly entertainment besides a soloist near a restaurant in the evening. This is the thing I missed the most. I like the nightly shows you can get at other hotels. GETTING A LOUNGE CHAIR: Holy guacamole it is HARD to get a chair here! People are snatching them up at dawn! If you're not out there before 8 AM you'll be scrounging around on the beach hoping for a chair. If you want a chair by an umbrella by the pool you better set your alarm for 6 AM! If the hotel reads this...these are my suggestions to the hotel: - Overhaul your menu at "MB" restaurant. No one I talked to liked the food there. - If at all possible, increase the pool deck space to add some lounge chairs and umbrellas. - Everything else is SO first rate, why not make your drink mixers first rate too? - Consider adding some evening entertainment.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Coco Bongo is a really amazing and fun show. The hotel's night is on Wednesday. It's a late night, so take a disco nap, then enjoy the show!

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
Samla
Business
Bristol, UK
Mar 4, 2013

Exceptional

Exceptional on every level - we wouldnt hesitate to return or recommend to anyone travelling to Cancun in future. The ethos of the hotel, true to its name, is aqua themed with aromotherapy scents and relaxing music played throughout. If it's relaxation you require this resort is perfect - the all inclusive package is the best I've ever experienced. The food and drink is restaurant quality and the 24 hr room service was the highlight of our trip! Upgrade to a n ocean view room if possible on a high floor - we were on the 9th floor at the centre of the hotel and the view was one of the best I've ever experienced.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
Parokis
Business
Cancun
Apr 9, 2013

Great place.............

Great place. The only lacking was waiter service at one of the restaurants

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
Jac K
Business
Boston, MA
Apr 9, 2013

You Get What You Pay For!

Live Aqua is an exquisite hotel with exceptional amenities and attentive staff. The rooms are beautifully decorated, but the beds are not the most comfortable in the world. The room service is 5-Star and never a long wait. All of the restaurants on site are very good, but be sure to make a reservation if it says you need one (some nights they will fill up completely). I would recommend not eating the food that is in the buffets (it has been sitting out almost all day and I believe that's how I got sick one day). Live Aqua is very relaxing with poolside servers available all day to bring you drinks and food. Even though grat is included it is expected to tip them when they bring you a drink or lunch, etc. There are shops a 5 minute walk away with touristy shops and high end designers such as Gucci and LV. It's not worth taking any extra excursions off property when staying here because the whole time you just wish you were back at the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
jpwma
Business
Sydney
Apr 9, 2013

Excellent hotel

staff are friendly, service is excellent, food is suprisingly good. Would be good to have better beer and red wine choices but overall great option!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Not Applicable

Chichen Itza too commercialised and a little disappointing

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
good guy from brazil
Business
brazil
Apr 14, 2013

live aqua is great

However, I've noticed that if I did not tip the waiters, I did not receive as good treatment as others. In Mexico, everytime you net to tip the people. THat's sad... But it's a very nice location, hotel and food.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
Ari bozzzz
Business
Santa Fe, NM
Jul 2, 2013

Every thing was perfect! Except the Mosquitos!!

Perfect every thing! Food/ service/ view! No wait for anything.. Even though it was high season felt like we had the whole resort to ourselves... No wait whatsoever for any of the restaurants.. Nada!! Take off with you.. Mosquitos will eat you! Take lots of sun scream.. They charge you 35 for something you can get for 10 from Walgreens. Stay in this hotel! Won't regret it.. Can't wait to go back!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
Marine1904
Business
Union City, NJ
Jul 20, 2013

Amazinggggg

This resort is amazing. I'm in the hotel business and a lot of different factors play a park to great rating. This hotel has it all. I went during a storm and I can say that all though it rained for most of my stay the experience was superb. From the spa to the restaurants and even the store, the service is top notch. The hotel has a spa like feel yet it's trendy and upbeat for those that are also looking to have a great time. It's the best of both words. First class treatment. Definitely go..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

There's an authentic Cuban cigar shop a couple of blocks from the hotel. It's walking distance. The shop is so authentic that it has only Cuban staff.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
J M K
Business
Dallas, TX
Jul 25, 2013

Honeymoon

Our stay was absolutely fantastic. The resort staff are the most hospitable people I have ever encountered. They make each person feel very important and will do anything to make your stay even better. The only issues we had were very minor and fixed immediately. Great resort, great staff, great food, great drinks.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Sail By Catamaran turns out to just be a day long booze cruise. We thought it would be more of a snorkeling adventure, but we only snorkeled for 30 min and saw one school of fish which were black. Not worth it unless you want to spend all day on a boat being forced to drink.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
NanR
Business
Missouri
Jul 31, 2013

Steve

Everything was excellent except when they ,to our surprise, tried to sell us a return trip. Food was great, room was great, location was great-only left the resort to cross the street to the out door mall. Would definitely stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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