$534 Avg/night
Rate and special offer based on Check-in: Dec 19, 2014 Check-out: Dec 22, 2014

Live Aqua Cancun - All Inclusive Adults Only

5 stars
Blvd. Kukulkan 12.5 km, Cancun, 77500
Hotel Overview
Reviewer score
4.5
out of 5
417 reviews
Worth every penny!

The staff at live aqua are the highlight of the hotel. ANYTHING you want- they are happy to help... See full review

  • Mserricc
  • Oct 16, 2014
Best All Inclusive Ever :-)

From check-in to check-out these people make you feel like you are royalty. They are there to serve... See full review

  • paolaia
  • Oct 14, 2014
Celeb-chef restaurants at exclusive beachfront getaway in Cancun

The Live Aqua Cancun is a 371-room, nine-floor oasis on the Yucatan Peninsula. The resort has Mayan-inspired architecture with modern touches. The haute regional cuisine, exotic dining venues, posh bars and lounges and a spa informed by Mayan rituals are nice touches. Features include the shore club with cabanas and hammocks, eight outdoor pools (one adults only), Jacuzzis, 24-hour business center and fitness facility. Guest rooms get fancy with pillow and aromatherapy menus.

 

Highlights
  • Spacious rooms with aromatherapy Live Aqua Cancun
  • Shore club featuring cabanas, hammocks, sun beds, swings and massage tables
  • Three restaurants from star chefs and a wine and tequila bar
Rooms

All 371 modern guest rooms at Live Aqua Cancun feature one king or two double beds, flat-screen satellite TVs, gaming stations and in-room broadband Internet service. Many have balconies with ocean views. Suites feature upgrades such as Bose home theaters, nightly turndown service and Molton Brown bath amenities as well as pullout sofas in living rooms. Aqua club floor rooms include private check-in and check-out, flat-screen plasma TVs and access to the fifth-floor club lounge.

Dining

Vacationers at Live Aqua Cancun - All Inclusive Adults Only can indulge in mouth-watering varieties of cuisines creativeley prepared through three different concepts. Patrons can feast on the robust flavors of the Mediterranean, Mexico and Asia, combined with the fresh seafood dishes at Azur Restaurant. Guests can also have local signature cuisines served in the contemporary kitchen setting of Mb Restaurant. The Coffee Corner, Le Cevicheria and pool club serves refreshing drinks, cappuccino, latte, american coffee and herbal teas as well as snacks and salsas.

Recreation

Live Aqua Cancun is outfitted with a shore club for beachside lounging, eight pools, a Mayan-inspired spa and a fitness center with more than 30 workout stations, yoga classes and aerobics. A game room and many nearby activities, such as golfing, sailing and snorkeling, ensure guests will not want for action.

Transportation
  • Cancun International Airport (8.8 mi/14.1 km)

 

Attractions
  • La Isla shopping mall (Across the street)
  • Interactive Aquarium (0.1 mi/0.2 km)
  • Cancun Golf Club (1.6 mi/ 2.5 km)
Business
  • 16 meeting spaces in 15,300 square feet with audiovisual equipment
  • Business center

 

Policies and fees
  • CHECK OUT TIME: 12:00 pm

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

21.1068 -86.7636
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport
Area description
This sophisticated beachfront resort lies along white sand beaches, across the street from La Isla Shopping Mall and walking distance from some of the best restaurants in the city.20 minutes from Cancun International Airport.

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Reviewer score 4.3 out of 5
Reviewer score 4.0 out of 5

Live Aqua Cancun - All Inclusive Adults Only Rooms

Aqua Suite with terrace
Each Suite incorporates the essential element of water in our everyday lives within its 646 SQF of pure design. The signature suite offers 2 large rooms decorated with the most exquisite Live Aqua Unlimited touch, plus a hydrotherapy and chromotherapy jacuzzi located in the inner area of the suite that invites you to extend your stay in the room. Feel free in your own private terrace that offers an infinite view of the Caribbean Sea, have a moon lit dinner, witness the beauty of dawn, be the artist of your own experience. 1 king size bed, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Access to the Aqua Club.
Tierra Suites with two Balconies
Earth is the origin of life, and in this suite fullness is born and this space embodies tastefulness on a grand scale with its 753 SQF and two oceanfront balconies. The Earth suite offers two completely separate rooms, one bedroom with king size bed and a living room, both with spectacular views of the Caribbean Sea Front. One king size bed, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone. Access to the Aqua Club is included.
Deluxe Oceanfront with Balcony
Ocean view with balcony or terrace accommodation as selected with the following in-room amenities: One king size bed or two double beds, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone
Ocean View with Balcony
The peaceful ambience of our Deluxe Ocean View rooms makes your stay an experience that will completely overcome all your senses. Immerse yourself in an enchantment of sensorial delights which will make you succumb to the experience. Water is a vital element of these rooms with an infinite view of the Caribbean Sea in these deluxe chambers that offers the following amenities: Mini-bar with snacks, beer and soft drinks, liquors available through room service, "Javapot" coffee makers, Complimentary High-Speed Internet Access, In-Room Safe, two-line telephones with messaging system, daily Turn-down Service and Beach Bag & Sandals for in-Hotel use. The bathroom becomes a natural Hydrotherapy Spa area, equipped with tub and separate shower. Finally, wrap up in Egyptian cotton sheets, breathe a custom made menu of Aromatherapy or soak in a bubble bath together with exquisite handmade soaps and amenities. These Rooms are available with king size bed or two double beds.
Viento Suites with 2 Balconies
Wind represents the flow and this 650 SQF Suite is made for you to enjoy the details of the clear tone interiors, exquisite furnishings and harmonious decor in addition to the spectacular view of the Caribbean Sea with its two balconies. One king size bed, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone. Access to the Aqua Club is included
Deluxe Garden View with Balcony
Feel the relaxation and peacefulness flow through your veins in our luscious Deluxe Garden View Rooms. Delight yourself in perfect balance and harmony, admiring views of the resort's lush gardens or dazzling Hotel Zone. Located in the Spa, Lobby and Mezzanine levels of the hotel, these cozy rooms offer the following amenities: Mini-bar with snacks, beer and soft drinks, liquors available through room service, "Javapot" coffee makers, Complimentary High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection), two-line telephones with messaging system, Iron/Ironing Board, daily Turn-down Service and Beach Bag & Sandals for in-Hotel use. The bathroom becomes a natural Hydrotherapy Spa area, equipped with tub and separate shower. Finally, wrap up in Egyptian cotton sheets, breathe a custom made menu of Aromatherapy or soak in a bubble bath together with exquisite handmade soaps and amenities. These Rooms are available with king size bed or two double beds.
Aqua Club Oceanfront with Balcony
Ocean view with balcony accommodation as selected with the following in-room amenities: One king size bed or two double beds, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Interactive Aquarium: 0.2 mi
  • El Rey Ruins: 0.3 mi
  • Avenida Kukulkan: 0.9 mi
  • Museo Maya de Cancun: 3 mi
  • Playa Delfines: 3.1 mi
  • Playa Tortugas: 3.4 mi
  • Dubai Palace Casino: 4.6 mi
  • Wet'n Wild Cancun: 5.3 mi
  • Avenida Tulum: 5.5 mi
  • Dolphinaris Cancun: 5.7 mi
  • Riviera Cancun Golf: 7.2 mi

Dining

VARENNA
Outdoors venue to enjoy Italian meals under the shade of a big tree. Give pleasure to your palate with delicious pastas, panini, salads, calzoni and, of course, pizzas that innovate by combining selected ingredients in a special way, but traditionally cooked in a unique brick oven. Open from noon to 5:00 pm.
AZUR
Featuring one of the worlds best Italian Chefs - Celebrity Chef Franco Madalozzo with a combination of fresh ocean breeze, cooing turquoise waves, the sounds of the sea that bring peace, and the touch the soft white sand. Feel the pleasure of outdoor enjoyment. Freedom of movement exists in every corner, as the desire to taste and enjoy delicious dishes. The white and blue are present in every detail. Azur, one of the restaurants within the concept of Aqua Live Cancun with a combination of Mediterranean and Asian flavors, where the stars are the Latin American ceviche and snack trendy.
Category: Al Fresco Restaurant
Specialties: Family style dinner, Italian specialties
Dress Code: Casual
No reservations required for this Restaurant
MB
Mb acronym evokes the initials of creative flair and innovative chef Michelle Bernstein - Iron Chef Winner - it is a culinary gift for those who want to experience the depths of culinary art in an array of dishes in the style New American Cuisine. Mb captivates by its welcoming and discreet design and subtle elegance, that is complicit in a letter from Latin and Asian influences that always surprise, this restaurant has the aroma of fresh ingredients, pure ingredients. It's like tasting a bit of the entire world, enjoy one of Cancuns finest restaurants as part of your All Inclusive experience.
Category: Creative cuisine
Menu: A la carte
Cuisine: New American Cuisine
Dress Code: Resort - Chic (no shirts, no flip flops)
No children allowed in this restaurant
IN ROOM DINNING
Available 24 hrs a day, featuring an extensive menu with cuisine from around the world.
SIETE
Materialize over the 7 imposing columns, the colorful and memorable historical spirit of a space that celebrates everything and anything meaning Mexico: Restaurante Siete.
The name Seven takes its name out of the seven columns decorated with pop-art, showing 7 of the most important Mexican icons of popular culture. Enjoy specialties from around the world overlooking the pristine waters of the Caribbean.
Category: Buffet Restaurant.
Specialties: International cuisine featuring Mexican specialties
Dress Code: Casual
No reservations required for this Restaurant
EGOS BAR
A playful area, unique, quirky and hip, where the senses are filled with intensity. Hence the energy emanates to the rhythm of house music and fun every night is a promise, a hip club within the premises of the Hotel so you can enjoy great nights as a part of our limitless experience.
No children allowed on the club.
AKA BAR
It has a sublime selection of Mexican and international wines, cocktails specially designed for Live Aqua and as a tribute to the agave legacy, an exquisite selection of fine tequilas and mescal, Located between the MB and Seven restaurants, a space that evokes the bars of Soho in New York where the renowned "mixologists" Steve Olson presents a perfect combination of wine, tequila and spirits
HIDDEN GARDEN
Asiatic Cuisine; An avant-garde concept that fuses exquisite oriental flavours to give life to a unique proposal of Live Aqua. A feast to the senses; Profound, enigmatic, fascinating.
SUSHI STATION
Sushi rolls; besides our menu there is the option to choose the ingredients to create your own and enjoy.
SEA CORNER
Seafood; ceviches and coktails; salsas and beer in an open-air palapa by the swimming pools with views of the Caribbean. Open daily from midday until late.

Meeting facilities

Meeting Info
The hotel has 16 meeting rooms available for a minimum of 5 people and a maximum of 1, all of them equipped with the most modern and sophisticated technology in light and sound equipment. The total size of the rooms is 15,300 square feet, and the largest room size is 1,288 square meters. Technical equipment available, pinboard, sound equipment, screen, dance floor, microphones, and voltage in function room area: 440 volts, 2220 volts or 110 volts. 60 cycles

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (417)

Ratings and reviews for Live Aqua Cancun - All Inclusive Adults Only

Overall score

4.5 / 5
5.01.0
417 out of 417
Amenities:
4.6
Room cleanliness:
4.7
Hotel staff:
4.6
Room comfort:
4.7
Location:
4.8
Value:
4.5

93% would recommend to a friend.

Sort by:
Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
Bossbrown
Lal, Maryland
Jan 7, 2013

Excellent Retreat

Wonderful couple stay at Live Aqua. Food, service and quiet adults-only atmosphere were key!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
Anonymous
Business
St. Louis, MO
May 19, 2010

Incredible hotel with great location

We did a significant amount of research before booking our trip. The hotel exceeded all of our expectations. We had an incredible experience and found the staff, the amenities, the location and the hotel overall to be incredible. It was also really nice to have the mall across the street, with many additional restaurant and shopping options.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

make sure you visit the convenience stores in the mall across the street to pick up snacks, soda, etc. Much cheaper than the store in the hotel.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
Dr. Lenzilla
Business
Maryland
May 14, 2010

Relax!!

This was our fourth stay at this hotel in the last two years. The quality, location, ambiance, price, and now the new beach, make this hotel the perfect choice for a relaxing, yet convenient getaway.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Try Thai Lounge across the street at La Isla.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
Anonymous
Business
US
May 12, 2010

outstanding luxurious modern hotel

This was one of the most luxurious hotels I've ever stayed at...and I've stayed at some pretty fine hotels (Ritz, Waldorf Astoria, etc.) The customer service was unparallelled...everyone from the front desk staff to the cabana boys were super-friendly and ready to handle our every need (even before we knew we needed anything). The grounds were beautifully maintained, and had a wonderfully modern and holistic feel, with aromatherapy and water features all around. The adult pool was nice with the swim-up bar, no children, and fabulous tunes piped in over the speaker (Seal, Basia, Sting, Steely Dan, etc.) The beach was beautiful, and the water absolutely stunning turquoise blue. The access to the beach is a little unexpected...there is about a 6 foot drop-off of sand (about 6 feet) to the water, but the hotel groundskeepers have created sand rampways for easier access. This is due to the erosion problem since Hurricane Wilma in 2008. The location of the hotel is perfect...away from the touristy hubub of the HardRock area (probably about 2 miles away). Right across the street is a nice open air mall (La Isla) with 2 fabulous restaurants for both atmosphere and food: Thai (obviously Thai food) and Elefanta (Indian food). There are also all of the rental car agencies located there...you can price compare...we got a midsize car for $36/day. It was an easy 2 hr drive to Tulum which I highly recommend. If you give yourself enough time, you can also stop by Playa Del Carmen on the way there or the way back - great restaurants for dinner, and nice town right along the water. It was always so wonderful coming back to our Hotel Aqua after our daily excursions. The scent of Eucalyptus and the ever-attentiveness of the hotel staff were both such welcome treats. Each night the turn-down service provided us with a different meditative device: chime, electric fountain, incense, zen garden. Such a nice touch! We tried the different bars around the facility and they all had nice atmosphere and seating. We ate one night at the restaurant MB, and we were a little disappointed. The menu and atmosphere were both great, but the food was mediocre...not a lot of taste. The breakfast buffet at Siete was exceptional, however. The only down sides: There is a "vacation club" with representatives at the hotel that try to get you to attend a 90 minute informational session...they were slightly pushy ...but not terrible. There was not a lot to absorb sound in the hallways, so if anyone returned to their room late at night, you could hear the sound of conversation and doors closing in the hallways. Also, the pools were just a tad on the hot side. It would be better if they were about 10-15 degrees cooler, so it feels more refreshing after being in the hot sun. All of this was more than made up for by all of the other wonderful features of this hotel. We would certainly stay here again if and when we return to Cancun.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

The Scotia Bank across the street has better exchange rate than the hotel.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

4
5.01.0
Anonymous
Business
nc
Apr 29, 2010

A good option for relaxation

Overall a very relaxing atmosphere with aromatherapy scents and great spa facility. Closely located to 2 major shopping areas with amply dining options.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Don't waste time renting a covered cabanna. Very disappointed with lack of service and did not fullfill the advertised level of service with this luxury. Don't get caught up in time share advertisement while waiting to check in. Persistent.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

4
5.01.0
Cheapo Gringo
Business
Gurnee, IL
Apr 22, 2010

Gorgeous Hotel; Don't buy drinks onsite!

The hotel was very nice. But the downside was the staff was a little uninformative about where things were and check-in took 30 minutes for no reason-different style than in US. Also the hotel leaked alot in the rain but mainly in the lobby. I heard that every hotel leaks and way worse than AQUA so not a big deal. Also one margarita is $14USD and is very tiny-not worth the money. A shrimp burrito will cost you $17USD but was probably the best one I have ever tasted. Go across the street down toward Kukulcan Plaza and you will find the cheapest prices in all of Cancun at the Tequilla Grill Shop and good food. Go to liquor store for drinks, very inexpensive. Also dont pay the parasail guy at AQUA on the beach, he will take you next door and pocket $40 for doing so. Overall the amenities were nice, but pricey and service was lacking. Cancun was nice when the sun came out.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
4
Value:
2
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
Anonymous
Business
Pasadena, CA
Apr 20, 2010

Wow!

This hotel was absolutely luxurious in every way. The design really is elegantly modern and yet warm and inviting. The staff were friendly and helpful, and the food was terrific. I especially enjoyed the swimming pools, which were sophisticated in design yet fun. The only negative was after check in: we received a phone call telling us to come down to the desk to get our 25% discount card. We did, and were subjected to a 30 minute sales pitch inviting us to breakfast at their sister hotel. [...] The sales pitch continued, until we firmly said we did not wish to take our vacation time to visit their new hotel and be sold something. Apart from that, the experience was lovely

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

4
5.01.0
Anonymous
Business
Connecticut
Apr 18, 2010

Steller

Hotel was absolutely beautiful, clean, service was excellent! Will definitely come back again. My 17 year old son even wants to come back. Infinity pools were the best I've ever swam in - water was like bath water. Concierge was also very helpful adivsing us on local restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Not Applicable

Check out the Albatros party boat which takes you to the Isle of Mohedas (sp?) with lunch, swimming, snorkling. Lots of fun. Crew were fun to be with.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
Anonymous
Business
Kansas City
Apr 14, 2010

Complete Rest and Relaxation

First thing, this is not an all-inclusive. My wife and I do not drink and we like to try a variety of foods, so we opted to not stay at an all-inclusive in Cancun. We were looking for a nice, peaceful, relaxing get away from the hustle and bustle. This hotel suited our needs perfectly. The pools are wonderful, the beach is beautiful, the fitness center was top notch! My wife told me the spa was very nice. The food at the Aqua was very good quality. Yes it was a bit pricey, but normal resort pricing. The two malls within walking distance are a huge selling point because you really never need to take public tranportation anywhere. All in all we love this resort for it's wonderful amenities and location.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

The two malls are great for buying snacks, bottled water, and souvenirs.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

4
5.01.0
Sun Family
Business
Chicago, IL
Apr 5, 2010

Lot's of Fun

Aqua was a first class experience marred by a few let-downs. Prices in the hotel were exorbitant. Despite the 25% off on food, drinks, and spa, the prices were still at a rate that was over the top. The brunch was awesome, snacks at the pool not very memorable, drink prices-out of control. The staff was exteremly helpful and polite however. I was a little disappointed with the tours desk in the hotel. They over recommended a tour to Chichen-Itza that turned out to be run-of-the mill and twice the price of other similar tours. Do not exchange money here at the desk - use the ATM or walk across the street to the mall. The second day I had to track down housekeeping to get my room cleaned.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Parasailing from the beach locations was reasonable. Don't buy photos from the on board photographer though, we paid ahead and he never delivered them to the hotel as promised. Do not work any tours, etc through the desk in the hotel.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

4
5.01.0
Anonymous
Business
Brownsville, TX
Apr 5, 2010

Spa, spa, everywhere

The hotel is beautifully finished, decorated and landscaped. We had hoped for more dining options, as the excellent MB Restaurant is only open for dinner. The cabana restaurant is mediocre. Poolside dining is average. Room service is rather good. One should rent the cabanas with beds along the pool or beach, as you receive special pampering, including a 20-minute foot massage. Though your room may be inexpensive, everything else is expensive (spa, food, gift shop, cabanas), so be prepared to spend just as much or more outside as you do for your room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Dine at the hotel's MB restaurant. Sophisticated and healthy food, with a very good wine list.

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