Live Aqua Cancun - All Inclusive Adults Only

5 stars
Blvd. Kukulkan 12.5 km, Cancun, 77500
Hotel Overview
Reviewer score
4.5
out of 5
423 reviews
Great resort

I highly recommend this resort. The staff was great, super helpful and always smiling. The grounds... See full review

  • sunscreen70
  • Dec 10, 2014
Happy babymoon

The staff was nice and room was very clean. We loved the food also:) See full review

  • Doong
  • Dec 2, 2014
Celeb-chef restaurants at exclusive beachfront getaway in Cancun

The Live Aqua Cancun is a 371-room, nine-floor oasis on the Yucatan Peninsula. The resort has Mayan-inspired architecture with modern touches. The haute regional cuisine, exotic dining venues, posh bars and lounges and a spa informed by Mayan rituals are nice touches. Features include the shore club with cabanas and hammocks, eight outdoor pools (one adults only), Jacuzzis, 24-hour business center and fitness facility. Guest rooms get fancy with pillow and aromatherapy menus.

 

Highlights
  • Spacious rooms with aromatherapy Live Aqua Cancun
  • Shore club featuring cabanas, hammocks, sun beds, swings and massage tables
  • Three restaurants from star chefs and a wine and tequila bar
Rooms

All 371 modern guest rooms at Live Aqua Cancun feature one king or two double beds, flat-screen satellite TVs, gaming stations and in-room broadband Internet service. Many have balconies with ocean views. Suites feature upgrades such as Bose home theaters, nightly turndown service and Molton Brown bath amenities as well as pullout sofas in living rooms. Aqua club floor rooms include private check-in and check-out, flat-screen plasma TVs and access to the fifth-floor club lounge.

Dining

Vacationers at Live Aqua Cancun - All Inclusive Adults Only can indulge in mouth-watering varieties of cuisines creativeley prepared through three different concepts. Patrons can feast on the robust flavors of the Mediterranean, Mexico and Asia, combined with the fresh seafood dishes at Azur Restaurant. Guests can also have local signature cuisines served in the contemporary kitchen setting of Mb Restaurant. The Coffee Corner, Le Cevicheria and pool club serves refreshing drinks, cappuccino, latte, american coffee and herbal teas as well as snacks and salsas.

Recreation

Live Aqua Cancun is outfitted with a shore club for beachside lounging, eight pools, a Mayan-inspired spa and a fitness center with more than 30 workout stations, yoga classes and aerobics. A game room and many nearby activities, such as golfing, sailing and snorkeling, ensure guests will not want for action.

Transportation
  • Cancun International Airport (8.8 mi/14.1 km)

 

Attractions
  • La Isla shopping mall (Across the street)
  • Interactive Aquarium (0.1 mi/0.2 km)
  • Cancun Golf Club (1.6 mi/ 2.5 km)
Business
  • 16 meeting spaces in 15,300 square feet with audiovisual equipment
  • Business center

 

Policies and fees
  • CHECK OUT TIME: 12:00 pm

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Live Aqua Cancun - All Inclusive Adults Only Rooms

Aqua Suite with terrace
Each Suite incorporates the essential element of water in our everyday lives within its 646 SQF of pure design. The signature suite offers 2 large rooms decorated with the most exquisite Live Aqua Unlimited touch, plus a hydrotherapy and chromotherapy jacuzzi located in the inner area of the suite that invites you to extend your stay in the room. Feel free in your own private terrace that offers an infinite view of the Caribbean Sea, have a moon lit dinner, witness the beauty of dawn, be the artist of your own experience. 1 king size bed, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Access to the Aqua Club.
Tierra Suites with two Balconies
Earth is the origin of life, and in this suite fullness is born and this space embodies tastefulness on a grand scale with its 753 SQF and two oceanfront balconies. The Earth suite offers two completely separate rooms, one bedroom with king size bed and a living room, both with spectacular views of the Caribbean Sea Front. One king size bed, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone. Access to the Aqua Club is included.
Deluxe Oceanfront with Balcony
Ocean view with balcony or terrace accommodation as selected with the following in-room amenities: One king size bed or two double beds, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone
Ocean View with Balcony
The peaceful ambience of our Deluxe Ocean View rooms makes your stay an experience that will completely overcome all your senses. Immerse yourself in an enchantment of sensorial delights which will make you succumb to the experience. Water is a vital element of these rooms with an infinite view of the Caribbean Sea in these deluxe chambers that offers the following amenities: Mini-bar with snacks, beer and soft drinks, liquors available through room service, "Javapot" coffee makers, Complimentary High-Speed Internet Access, In-Room Safe, two-line telephones with messaging system, daily Turn-down Service and Beach Bag & Sandals for in-Hotel use. The bathroom becomes a natural Hydrotherapy Spa area, equipped with tub and separate shower. Finally, wrap up in Egyptian cotton sheets, breathe a custom made menu of Aromatherapy or soak in a bubble bath together with exquisite handmade soaps and amenities. These Rooms are available with king size bed or two double beds.
Viento Suites with 2 Balconies
Wind represents the flow and this 650 SQF Suite is made for you to enjoy the details of the clear tone interiors, exquisite furnishings and harmonious decor in addition to the spectacular view of the Caribbean Sea with its two balconies. One king size bed, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone. Access to the Aqua Club is included
Deluxe Garden View with Balcony
Feel the relaxation and peacefulness flow through your veins in our luscious Deluxe Garden View Rooms. Delight yourself in perfect balance and harmony, admiring views of the resort's lush gardens or dazzling Hotel Zone. Located in the Spa, Lobby and Mezzanine levels of the hotel, these cozy rooms offer the following amenities: Mini-bar with snacks, beer and soft drinks, liquors available through room service, "Javapot" coffee makers, Complimentary High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection), two-line telephones with messaging system, Iron/Ironing Board, daily Turn-down Service and Beach Bag & Sandals for in-Hotel use. The bathroom becomes a natural Hydrotherapy Spa area, equipped with tub and separate shower. Finally, wrap up in Egyptian cotton sheets, breathe a custom made menu of Aromatherapy or soak in a bubble bath together with exquisite handmade soaps and amenities. These Rooms are available with king size bed or two double beds.
Aqua Club Oceanfront with Balcony
Ocean view with balcony accommodation as selected with the following in-room amenities: One king size bed or two double beds, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

21.1068 -86.7636
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport
Area description
This sophisticated beachfront resort lies along white sand beaches, across the street from La Isla Shopping Mall and walking distance from some of the best restaurants in the city.20 minutes from Cancun International Airport.

Nearby points of interest

  • Interactive Aquarium: 0.2 mi
  • El Rey Ruins: 0.3 mi
  • Avenida Kukulkan: 0.9 mi
  • Museo Maya de Cancun: 3 mi
  • Playa Delfines: 3.1 mi
  • Playa Tortugas: 3.4 mi
  • Dubai Palace Casino: 4.6 mi
  • Wet'n Wild Cancun: 5.3 mi
  • Avenida Tulum: 5.5 mi
  • Dolphinaris Cancun: 5.7 mi
  • Riviera Cancun Golf: 7.2 mi

Dining

AZUR
Featuring one of the worlds best Italian Chefs - Celebrity Chef Franco Madalozzo with a combination of fresh ocean breeze, cooing turquoise waves, the sounds of the sea that bring peace, and the touch the soft white sand. Feel the pleasure of outdoor enjoyment. Freedom of movement exists in every corner, as the desire to taste and enjoy delicious dishes. The white and blue are present in every detail. Azur, one of the restaurants within the concept of Aqua Live Cancun with a combination of Mediterranean and Asian flavors, where the stars are the Latin American ceviche and snack trendy.
Category: Al Fresco Restaurant
Specialties: Family style dinner, Italian specialties
Dress Code: Casual
No reservations required for this Restaurant
MB
Mb acronym evokes the initials of creative flair and innovative chef Michelle Bernstein - Iron Chef Winner - it is a culinary gift for those who want to experience the depths of culinary art in an array of dishes in the style New American Cuisine. Mb captivates by its welcoming and discreet design and subtle elegance, that is complicit in a letter from Latin and Asian influences that always surprise, this restaurant has the aroma of fresh ingredients, pure ingredients. It's like tasting a bit of the entire world, enjoy one of Cancuns finest restaurants as part of your All Inclusive experience.
Category: Creative cuisine
Menu: A la carte
Cuisine: New American Cuisine
Dress Code: Resort - Chic (no shirts, no flip flops)
No children allowed in this restaurant
IN ROOM DINNING
Available 24 hrs a day, featuring an extensive menu with cuisine from around the world.
SIETE
Materialize over the 7 imposing columns, the colorful and memorable historical spirit of a space that celebrates everything and anything meaning Mexico: Restaurante Siete.
The name Seven takes its name out of the seven columns decorated with pop-art, showing 7 of the most important Mexican icons of popular culture. Enjoy specialties from around the world overlooking the pristine waters of the Caribbean.
Category: Buffet Restaurant.
Specialties: International cuisine featuring Mexican specialties
Dress Code: Casual
No reservations required for this Restaurant
EGOS BAR
A playful area, unique, quirky and hip, where the senses are filled with intensity. Hence the energy emanates to the rhythm of house music and fun every night is a promise, a hip club within the premises of the Hotel so you can enjoy great nights as a part of our limitless experience.
No children allowed on the club.
AKA BAR
It has a sublime selection of Mexican and international wines, cocktails specially designed for Live Aqua and as a tribute to the agave legacy, an exquisite selection of fine tequilas and mescal, Located between the MB and Seven restaurants, a space that evokes the bars of Soho in New York where the renowned "mixologists" Steve Olson presents a perfect combination of wine, tequila and spirits
HIDDEN GARDEN
Asiatic Cuisine; An avant-garde concept that fuses exquisite oriental flavours to give life to a unique proposal of Live Aqua. A feast to the senses; Profound, enigmatic, fascinating.
SUSHI STATION
Sushi rolls; besides our menu there is the option to choose the ingredients to create your own and enjoy.
SEA CORNER
Seafood; ceviches and coktails; salsas and beer in an open-air palapa by the swimming pools with views of the Caribbean. Open daily from midday until late.
CAFE DELI BOUTIQUE
Located on level P of the hotel. Offers cappuccinos, lattes, coffee, and herbal teas; baguette croissant, and sweet desserts.
VARENNA
Outdoors venue to enjoy Italian meals under the shade of a big tree. Give pleasure to your palate with delicious pastas, panini, salads, calzoni and, of course, pizzas that innovate by combining selected ingredients in a special way, but traditionally cooked in a unique brick oven. Open from noon to 5:00 pm.

Meeting facilities

Meeting Info
The hotel has 16 meeting rooms available for a minimum of 5 people and a maximum of 1, all of them equipped with the most modern and sophisticated technology in light and sound equipment. The total size of the rooms is 15,300 square feet, and the largest room size is 1,288 square meters. Technical equipment available, pinboard, sound equipment, screen, dance floor, microphones, and voltage in function room area: 440 volts, 2220 volts or 110 volts. 60 cycles

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (423)

Ratings and reviews for Live Aqua Cancun - All Inclusive Adults Only

Overall score

4.5 / 5
5.01.0
423 out of 423
Amenities:
4.5
Room cleanliness:
4.7
Hotel staff:
4.6
Room comfort:
4.7
Location:
4.8
Value:
4.5

93% would recommend to a friend.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

4
5.01.0
MillDA
Business
Seattle
Sep 30, 2014

RELAXING AND COMFORTABLE HOTEL

Live Aqua is a great relaxing palace for adults who need some breathing room from the hassles of life. It is romantic and soothing. The staff are excellent. They strive to make you comfortable. The location is not bad either. The hotel sits on the beach and you have miles to walk on the soft sand and cooling waves of the ocean. The hotel is decorated tor "adult only" environment. The work-out room is equipped with the best life-style equipment. The drinks are generous and pretty exotic. Food: I love the selection of fresh salad, fruits and home-made bread. The buffet can use some improvement in variety of selections, especially native foods. If you like, a couple of specialty restaurant provides alternative choices. The only bummer: The TV channels are solidly Spanish. Only Fox news channel is English. CNN. NBC, Bloomberg, CNBC and others were non-functioning. For an hotel of this high status and prestige, the TV channels must include English. I think my wife will give the hotel 98% and me, 90%

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Ask for "Mexican burrito". Hummm, Yumming, I love it Also visit the M&B Restaurant inside the hotel. It was a night to remember.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

4
5.01.0
mikifreund
Business
NTC,NY
Sep 20, 2014

Almost perfect...

All In all it was a great experience, amazing pool and beach, great staff, nice rooms. two points I would like to mention: 1. We arrived with a taxi to the hotel and I forgot my handbag with my passport inside the cab. I immediately asked the concierge for help and she had the matter resolved in under an hour. They were able to reach the driver, have him drive back to the hotel and they did all that while I was down at the pool relaxing and having a drink. For that I am very grateful. 2. Another think I would like to mention is that in contrast to what I've read in some reviews the dinners I had in the restaurants (including MB and the hidden garden) were in my opinion average ar best and below the standard of the hotel. definitely not what you would expect when you pay a lot of money for the "all included" experience. 3. Personal story - on the last day of the vacation I got food poisoning, I'm pretty sure it was from the BBQ in the pool since its the only food me and my girlfriend did not share. All in all, a great hotel, great location, great staff, amazing pool and facilities but the food in my opinion is simply not good enough.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
Texans married couple
Business
Houston, TX
Sep 10, 2014

honeymoon getaway

Had a great time. More of a low key hotel, but good food and a great staff. Hotel employees went above and beyond. Pool area is great. Great location with shopping right across the street.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Eat at MB and Azur the most. Great food.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

4
5.01.0
Corinne NP
Business
Fort Worth
Sep 8, 2014

luxury in convenient Cancun

This is my second stay 2 years in a row at this hotel. I returned because of how relaxing and beautiful this hotel is. The infinity pool overlooking the pristine beaches is perfect. We got the perfect chairs at the pool to overlook this view. The food is very good. I highly recommend their new restaurants- Hidden Garden was my favorite. Their mahi is amazing. Additionally, their spa is worth the cost. We had an hour to use the hydrotherapy services before an 80 minute massage and facial. The bars all have fast service, and make up for the lack of nightly entertainment. The mojitos poolside are also great- ask for a kiwi flavored one. My only complaint is this year, there were 2 conventions staying at the hotel. This was disruptive at the restaurants morning and evening, and took away from the zen, spa like atmosphere I expected from Live Aqua. It felt like they took a small step down from what I remembered from the year before due to this. An example is my friend and I were having a relaxing dinner at Azur restaurant next to the pool overlooking the ocean, however, a large group was at the pool yelling into microphones and breaking the serenity. Ultimately, this is a great resort in Cancun without the party feel of many of the Cancun resorts. I would recommend staying here for the location and price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
seddy
Business
denver, colorado
Aug 31, 2014

family vacation

wonderful hotel,great value, personalized service, professional staff, jonathan the beach waiter, carlos the restaurant manager, mauricio the manager and luis the restaurant waiter and selen the receptionist, great people

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

4
5.01.0
Colie22222
Business
Warren pa
Aug 30, 2014

Great hotel!

The staff was great and so was the location. The only thing I was disappointed in was the food. Don't get me wrong we had a few things that were great but overall I was expecting better for the food, but there are many options of places to eat at this hotel too. It is a very plesent place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

2
5.01.0
Go NY Go
Business
NYC , NY
Aug 28, 2014

Not what I expected

When I booked this hotel. I wanted a 5-Star Experience, a place where I have no worries, no noise from kids, and a romantic time. Unfortunately, I did not receive all of that. The hotel had great ratings and so I went for it and paid premium rate for it. There were some pros and cons with this hotel. The pros- The hotel dining experience was great. The food was awesome, great restaurants, in- room dinning was prompt and professional. The hotel views were great both from the room and from the pools. Now the cons- the hotel- in room cleaning was horrible. Very often, they wouldn't clean the room, provide new towels or put fresh soaps and shampoos. Twice, my wife and I would come back from the beach to shower around 4pm we would come to the same room we left it in. There were no fresh towels, soaps or linens. This was an inconvenience, and not worthy of 5 star. When I called the front desk to tell them, they offered to send someone; thats nice, but I shouldnt be doing that at all and where would I go while I wait for the cleaning. My room had a mini bar- but was not stocked with any wine bottles like other 5 star hotels. It was just stocked with just sodas and beer. Instead, they told me I have to call to get a glass of wine. The previous 5 star hotels Ive stayed at, ALWAYS had clean fresh linens, towels and soaps. The towels by pools were a disaster as well. People would often put their towels on chairs and reserve several seats and it would take hours before they come back, thats if they do. Other hotels I've stayed at, they would assign people to go around and if a seat has towels that wasnt utilized for a while, they would collect those towels- but not this hotel. In addition, there were not any activities in this hotel in the evenings unlike other hotels. When I asked if there were, they told us to go to Coco bongo in the evenings. Another problem I experienced was that many of the maids or waiters didnt understand English. I understand I was in Mexica and the native language is Spanish, but ALL tourists know English- atleast basics. On our last day, the front desk called us to give us our welcome package- thats after 7 days! Being on our honey moon- I regret picking this hotel to stay at and wish I had chose a different 5 star hotel that would not frustrate me as this

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
Checked Out Couple
Business
Tennessee
Aug 25, 2014

End of Summer Couples Getaway

We returned from Live Aqua on August 23 after a 4 night, 5 day stay. This was our 11th trip to Mexico, and by far the most opulant, luxurious hotel we have stayed in. All the food was great (Siete was just good) and the service could not have been better. We would like to recongnize our beach waiters German, Marysol, and Veronica, who took excellent care of us on the beach each day. We forgo the pools. Also, we would like to recognize Ana Victoria and Narvi at the Spa. We had several treatments, and they could not have been better. This is definitely a resort catering to 30-40 something couples, and we would highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
DBR2014
Business
New York, NY
Aug 24, 2014

Great getaway

Friendly staff, great food (especially for an all inclusive).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
JaysonM
Business
macon,ga
Aug 18, 2014

excellent

unbelievably beautiful with impeccable service! can't find a better beach anywhere.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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