$509 Avg/night
Rate and special offer based on Check-in: Jan 15, 2015 Check-out: Jan 16, 2015

Live Aqua Cancun - All Inclusive Adults Only

5 stars
Blvd. Kukulkan 12.5 km, Cancun, 77500
Hotel Overview
Reviewer score
4.5
out of 5
423 reviews
Great resort

I highly recommend this resort. The staff was great, super helpful and always smiling. The grounds... See full review

  • sunscreen70
  • Dec 10, 2014
Happy babymoon

The staff was nice and room was very clean. We loved the food also:) See full review

  • Doong
  • Dec 2, 2014
Celeb-chef restaurants at exclusive beachfront getaway in Cancun

The Live Aqua Cancun is a 371-room, nine-floor oasis on the Yucatan Peninsula. The resort has Mayan-inspired architecture with modern touches. The haute regional cuisine, exotic dining venues, posh bars and lounges and a spa informed by Mayan rituals are nice touches. Features include the shore club with cabanas and hammocks, eight outdoor pools (one adults only), Jacuzzis, 24-hour business center and fitness facility. Guest rooms get fancy with pillow and aromatherapy menus.

 

Highlights
  • Spacious rooms with aromatherapy Live Aqua Cancun
  • Shore club featuring cabanas, hammocks, sun beds, swings and massage tables
  • Three restaurants from star chefs and a wine and tequila bar
Rooms

All 371 modern guest rooms at Live Aqua Cancun feature one king or two double beds, flat-screen satellite TVs, gaming stations and in-room broadband Internet service. Many have balconies with ocean views. Suites feature upgrades such as Bose home theaters, nightly turndown service and Molton Brown bath amenities as well as pullout sofas in living rooms. Aqua club floor rooms include private check-in and check-out, flat-screen plasma TVs and access to the fifth-floor club lounge.

Dining

Vacationers at Live Aqua Cancun - All Inclusive Adults Only can indulge in mouth-watering varieties of cuisines creativeley prepared through three different concepts. Patrons can feast on the robust flavors of the Mediterranean, Mexico and Asia, combined with the fresh seafood dishes at Azur Restaurant. Guests can also have local signature cuisines served in the contemporary kitchen setting of Mb Restaurant. The Coffee Corner, Le Cevicheria and pool club serves refreshing drinks, cappuccino, latte, american coffee and herbal teas as well as snacks and salsas.

Recreation

Live Aqua Cancun is outfitted with a shore club for beachside lounging, eight pools, a Mayan-inspired spa and a fitness center with more than 30 workout stations, yoga classes and aerobics. A game room and many nearby activities, such as golfing, sailing and snorkeling, ensure guests will not want for action.

Transportation
  • Cancun International Airport (8.8 mi/14.1 km)

 

Attractions
  • La Isla shopping mall (Across the street)
  • Interactive Aquarium (0.1 mi/0.2 km)
  • Cancun Golf Club (1.6 mi/ 2.5 km)
Business
  • 16 meeting spaces in 15,300 square feet with audiovisual equipment
  • Business center

 

Policies and fees
  • CHECK OUT TIME: 12:00 pm

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Live Aqua Cancun - All Inclusive Adults Only Rooms

Aqua Suite with terrace
Each Suite incorporates the essential element of water in our everyday lives within its 646 SQF of pure design. The signature suite offers 2 large rooms decorated with the most exquisite Live Aqua Unlimited touch, plus a hydrotherapy and chromotherapy jacuzzi located in the inner area of the suite that invites you to extend your stay in the room. Feel free in your own private terrace that offers an infinite view of the Caribbean Sea, have a moon lit dinner, witness the beauty of dawn, be the artist of your own experience. 1 king size bed, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Access to the Aqua Club.
Tierra Suites with two Balconies
Earth is the origin of life, and in this suite fullness is born and this space embodies tastefulness on a grand scale with its 753 SQF and two oceanfront balconies. The Earth suite offers two completely separate rooms, one bedroom with king size bed and a living room, both with spectacular views of the Caribbean Sea Front. One king size bed, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone. Access to the Aqua Club is included.
Deluxe Oceanfront with Balcony
Ocean view with balcony or terrace accommodation as selected with the following in-room amenities: One king size bed or two double beds, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone
Ocean View with Balcony
The peaceful ambience of our Deluxe Ocean View rooms makes your stay an experience that will completely overcome all your senses. Immerse yourself in an enchantment of sensorial delights which will make you succumb to the experience. Water is a vital element of these rooms with an infinite view of the Caribbean Sea in these deluxe chambers that offers the following amenities: Mini-bar with snacks, beer and soft drinks, liquors available through room service, "Javapot" coffee makers, Complimentary High-Speed Internet Access, In-Room Safe, two-line telephones with messaging system, daily Turn-down Service and Beach Bag & Sandals for in-Hotel use. The bathroom becomes a natural Hydrotherapy Spa area, equipped with tub and separate shower. Finally, wrap up in Egyptian cotton sheets, breathe a custom made menu of Aromatherapy or soak in a bubble bath together with exquisite handmade soaps and amenities. These Rooms are available with king size bed or two double beds.
Viento Suites with 2 Balconies
Wind represents the flow and this 650 SQF Suite is made for you to enjoy the details of the clear tone interiors, exquisite furnishings and harmonious decor in addition to the spectacular view of the Caribbean Sea with its two balconies. One king size bed, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone. Access to the Aqua Club is included
Deluxe Garden View with Balcony
Feel the relaxation and peacefulness flow through your veins in our luscious Deluxe Garden View Rooms. Delight yourself in perfect balance and harmony, admiring views of the resort's lush gardens or dazzling Hotel Zone. Located in the Spa, Lobby and Mezzanine levels of the hotel, these cozy rooms offer the following amenities: Mini-bar with snacks, beer and soft drinks, liquors available through room service, "Javapot" coffee makers, Complimentary High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection), two-line telephones with messaging system, Iron/Ironing Board, daily Turn-down Service and Beach Bag & Sandals for in-Hotel use. The bathroom becomes a natural Hydrotherapy Spa area, equipped with tub and separate shower. Finally, wrap up in Egyptian cotton sheets, breathe a custom made menu of Aromatherapy or soak in a bubble bath together with exquisite handmade soaps and amenities. These Rooms are available with king size bed or two double beds.
Aqua Club Oceanfront with Balcony
Ocean view with balcony accommodation as selected with the following in-room amenities: One king size bed or two double beds, plush Bedding with Egyptian Cotton Sheets, "iHome" docking station DVD Players, mini-bar with snacks, beer and softh drinks, liquors available thru room service, Aromatherapy Kits, In room "Javapot" coffee makers, Radio, Hair dryer and Complimentary Toiletries, Designer amenities in the Suites, High-Speed Internet Access, In-Room Safe (Laptop Compatible with AC connection inside), Iron/Ironing Board, 32" Flat-screen TV, daily Turn-down Service, Welcome Amenities, Multi-line Phone

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Interactive Aquarium: 0.2 mi
  • El Rey Ruins: 0.3 mi
  • Avenida Kukulkan: 0.9 mi
  • Museo Maya de Cancun: 3 mi
  • Playa Delfines: 3.1 mi
  • Playa Tortugas: 3.4 mi
  • Dubai Palace Casino: 4.6 mi
  • Wet'n Wild Cancun: 5.3 mi
  • Avenida Tulum: 5.5 mi
  • Dolphinaris Cancun: 5.7 mi
  • Riviera Cancun Golf: 7.2 mi

Dining

AZUR
Featuring one of the worlds best Italian Chefs - Celebrity Chef Franco Madalozzo with a combination of fresh ocean breeze, cooing turquoise waves, the sounds of the sea that bring peace, and the touch the soft white sand. Feel the pleasure of outdoor enjoyment. Freedom of movement exists in every corner, as the desire to taste and enjoy delicious dishes. The white and blue are present in every detail. Azur, one of the restaurants within the concept of Aqua Live Cancun with a combination of Mediterranean and Asian flavors, where the stars are the Latin American ceviche and snack trendy.
Category: Al Fresco Restaurant
Specialties: Family style dinner, Italian specialties
Dress Code: Casual
No reservations required for this Restaurant
MB
Mb acronym evokes the initials of creative flair and innovative chef Michelle Bernstein - Iron Chef Winner - it is a culinary gift for those who want to experience the depths of culinary art in an array of dishes in the style New American Cuisine. Mb captivates by its welcoming and discreet design and subtle elegance, that is complicit in a letter from Latin and Asian influences that always surprise, this restaurant has the aroma of fresh ingredients, pure ingredients. It's like tasting a bit of the entire world, enjoy one of Cancuns finest restaurants as part of your All Inclusive experience.
Category: Creative cuisine
Menu: A la carte
Cuisine: New American Cuisine
Dress Code: Resort - Chic (no shirts, no flip flops)
No children allowed in this restaurant
IN ROOM DINNING
Available 24 hrs a day, featuring an extensive menu with cuisine from around the world.
SIETE
Materialize over the 7 imposing columns, the colorful and memorable historical spirit of a space that celebrates everything and anything meaning Mexico: Restaurante Siete.
The name Seven takes its name out of the seven columns decorated with pop-art, showing 7 of the most important Mexican icons of popular culture. Enjoy specialties from around the world overlooking the pristine waters of the Caribbean.
Category: Buffet Restaurant.
Specialties: International cuisine featuring Mexican specialties
Dress Code: Casual
No reservations required for this Restaurant
EGOS BAR
A playful area, unique, quirky and hip, where the senses are filled with intensity. Hence the energy emanates to the rhythm of house music and fun every night is a promise, a hip club within the premises of the Hotel so you can enjoy great nights as a part of our limitless experience.
No children allowed on the club.
AKA BAR
It has a sublime selection of Mexican and international wines, cocktails specially designed for Live Aqua and as a tribute to the agave legacy, an exquisite selection of fine tequilas and mescal, Located between the MB and Seven restaurants, a space that evokes the bars of Soho in New York where the renowned "mixologists" Steve Olson presents a perfect combination of wine, tequila and spirits
HIDDEN GARDEN
Asiatic Cuisine; An avant-garde concept that fuses exquisite oriental flavours to give life to a unique proposal of Live Aqua. A feast to the senses; Profound, enigmatic, fascinating.
SUSHI STATION
Sushi rolls; besides our menu there is the option to choose the ingredients to create your own and enjoy.
SEA CORNER
Seafood; ceviches and coktails; salsas and beer in an open-air palapa by the swimming pools with views of the Caribbean. Open daily from midday until late.
CAFE DELI BOUTIQUE
Located on level P of the hotel. Offers cappuccinos, lattes, coffee, and herbal teas; baguette croissant, and sweet desserts.

Meeting facilities

Meeting Info
The hotel has 16 meeting rooms available for a minimum of 5 people and a maximum of 1, all of them equipped with the most modern and sophisticated technology in light and sound equipment. The total size of the rooms is 15,300 square feet, and the largest room size is 1,288 square meters. Technical equipment available, pinboard, sound equipment, screen, dance floor, microphones, and voltage in function room area: 440 volts, 2220 volts or 110 volts. 60 cycles

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (423)

Ratings and reviews for Live Aqua Cancun - All Inclusive Adults Only

Overall score

4.5 / 5
5.01.0
423 out of 423
Amenities:
4.5
Room cleanliness:
4.7
Hotel staff:
4.6
Room comfort:
4.7
Location:
4.8
Value:
4.5

93% would recommend to a friend.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
TRG2
Business
Raleigh, North Carolina
Dec 24, 2012

Live Aqua - CANCUN

The hotel was fantastic. The staff, room, facilities, restaurants were all incredible.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
Esposo Bueno
Business
San Antonio, TX
Dec 17, 2012

Great for relaxing adult couples!

A great vacation and can't see me or my wife staying anywhere else in Cancun. Top notch service and amenities plus a wonderful spa made our first anniversary perfect. We will be back for sure!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
LSMSM
Business
Portland, OR, USA
Dec 16, 2012

Great laid back vacation

Overall the hotel is great. It was recently rated as the #1 hotel in Mexico by Travel + Leisure. It is located on a beautiful beach and it has nice landscaping and swimming pools. It is an all-inclusive resort so you don't have to worry about your food or drinks. No kids are allowed so it is very relaxing for couples. The hotel is nicely designed but if you are a perfectionist when it comes to build quality, you will find some minor details where execution was less than perfect. This however would not prevent us from going there again or recommending it. Two things would further improve the experience: 1) more beach umbrellas or shaded areas so there is no 7 AM rush to secure your own and 2) sunscreen provided by the hotel so you don't have to go on a hunt for it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Not Applicable

See Chichen Itza!

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

3
5.01.0
sanjayvkumar
Business
fremont ca
Dec 13, 2012

Disappointed with the credit

This review is for primarily for the 400$ credit offer that is being advertised Just the resort, I would have given 4 or maybe even 5 stars. What brings it down to 3 is the offer when we booked on this website. We booked a 4 night stay for a deluxe ocean front room for 330$ a night average, and we got a resort credit of 400$ + a complimentary sunset cruise. The cruise runs only a couple days a week, and when we called to confirm our schedule, they say it was canceled - no one told us about this until we called to find out. That one I'll let go. Its the resort credit that disappoints - we got a 400$ credit out of which: 1) 25$ is for making phone calls to the US - it gives you only 7 minutes of talk time -now thats a joke 2) 30$ for reserving a cabana - it costs 100$ to reserve a cabana if you dont have a suite - a ridiculous 100$ that no one would be willing to spend. so thats a waste 3) 50$ for a romantic dinner setup for 2 - again it costs 220$ for that dinner - imagine going into an all-inclusive resort and paying 170$ on top of what you already paid - less than 0.5% of the people would be willing to do that. again a big waste 4) 60$ for lobster dinner. this one is alright. we didnt use this because we were vegetarian, but let our friends use ours. 5) 85$ for spa credit - this one is worth all the money. It costs 110$ for a 50 minute massage (yes it is pricey) but the massage was wonderful and they do accept the 85$ credit without any issues 6) 150$ for a room upgrade - this caused us the most distress. We had asked for an upgrade a couple of weeks ago. Yes, the resort did mention that they were running near full capacity, so we werent assured. However, when we got there, the front desk staff treated us with contempt, and gave us the last preference in terms of using these credits to upgrade. Every day, they asked us to come back the next day, citing that all rooms were taken. In the end our 150$ was used to upgrade us from ocean view suite on 1st floor to AK lounge access suite on the 5th floor - at a cost of 75$ per night. In reality, the pricing difference is 25$ - so they bloated the price difference just to make it sound like they are doing a favor. In my opinion, we didnt deserve to be treated that way, especially when they knew, we had the credit, would want to maximize it, and there was nothing wrong with that. And expectedly, you cannot transfer between two credits - understandable I guess, otherwise one would use all of it for spa or room upgrades, etc. So yeah, overall a great resort for a trip, but the 400$ credit is almost meaningless and practically useless unless you are willing to spend a lot more money.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
Kate1512
Business
Portsmouth, Hampshire
Dec 10, 2012

Lovely couples get away

Perfect holiday for couples looking for a relaxation, great food and beautiful surroundings. The beach is amazing, hotel facilities are fab, highly recommend the couples massage, the buffet restaurant breakfast and lunch is amazing. Even when it rained the first few days, the staff sweep away the rain water. The pool staff couldn't be more attentive and friendly and the Azur restaurant was delicious.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Book early for NB, we had to wait nearly 2 hours for the table and it wasn't worth it! The food came back not cooked, the best meals were Azur in the evening and the pool bar during the day or the buffet restaurant. Room service was also great.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

4
5.01.0
PvtMatter
Business
Georgia
Dec 10, 2012

Take plenty of tipping money!

This hotel should probably be a 5 star hotel but I held back a 1/4 star due to some of the beach attendants attitudes. It seems the attendants quickly zero in on the beach clients who give them the most tips and your service (we had staff walk by without even glancing our way) depends on the size of the tip (yes, size does matter). While on the other hand we quickly made friends with the majority of the beach staff and the overall experience was pleasant. I would definitely go back and would surely recommend this hotel as an all inclusive, adults vacation destination.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

4
5.01.0
mark from buffalo
Business
Buffalo, NY
Dec 6, 2012

Nearly Perfect

Just got back yesterday. Loved this resort. Facilities top notch, all staff very helpful except the wait staff at the a la carte restaurants, MB and Azur, unbelievably slow took 2-3 hours to have dinner. Only other complaint is that all the pools were cold and unheated except the swim up bar pool. We both loved Live Aqua and would definitely go back if we got a deal again like last time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Get room service, Filet Mignon is excellent and included.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

4
5.01.0
Potty
Business
NH
Nov 4, 2012

Relaxing week in Cancun

The water/spa theme is a bit weird at first, but it grows on you. The food was very good (even the buffets were good and a variety was served). I especially enjoyed being able to eat by the pool for lunch or appetizers before dinner. The wait staff is exceptional and always on site and available. The hotel and pool area are exceptionally clean, but starting to show some ware. It didn't bother us as we spent little time in the hotel or our room as the pool and beach are beautiful and inviting. We stayed in an oceanfront room and enjoyed evenings on the balcony. The only downside is that there is no night life to speak of at the hotel. Some live music by the pool would have been nice at night. A lot of folks went to the night clubs in town at night, but we're not night owls.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Not Applicable

Don't go to Market 28 to shop for souvenirs-it's a rip off. The mall across the street has everything at a decent price.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
John R.
Business
New York, NY, USA
Oct 8, 2012

Perfect Resort to Relax!

I stayed October 3rd - 7th 2012 and enjoyed every moment. The cleanest resort i've ever stayed at with the friendliest employees. Perfect resort to sit back and relax. I will absolutely visit again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

La Isla Mall is directly across the street from Live Aqua and it is a fantastic place to hang out at night. Plenty of places to shop for souvenirs or to get the mall experience.

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Review of Live Aqua Cancun - All Inclusive Adults Only

Reviewer score

5
5.01.0
Texas Ryan and Kim
Business
Texas
Oct 3, 2012

Moms and Dads recharge

Had the best time at this hotel, felt so comfortable the entire time. Hotel is well staffed so there was never any waiting for anything.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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