$136 Avg/night
Rate and special offer based on Check-in: Jan 12, 2015 Check-out: Jan 15, 2015

Krystal Cancun Beachfront Resort

3 stars
Lote 9Y 9A Boulevard Kukulcan, Cancun, 77500
Hotel Overview
Reviewer score
3.4
out of 5
278 reviews
amazing honeymoon experience

The hotel its beautiful good service, people it's sow sweet and helpful the room was pretty big and... See full review

  • araceli newlyweds
  • Sep 14, 2014
Great place

This place is one of the best for us to stay, next to the beach and friendly staff on hand 24 hours... See full review

  • Herrera Family
  • Jun 23, 2014
Oceanfront comfort for adults and kids near Cancun entertainment

The Krystal Cancun Beachfront Resort is set along the crystal-clear Caribbean waters and features a panoramic infinity pool, free-form pool with waterfall, pool for children and Jacuzzi. Guests appreciate the haute Mexican restaurant and creature comforts such as Balinese sun beds. Couples seeking an adults-only getaway and oceanfront accommodations can opt for one of 18 special adult rooms. Other perks at the Krystal Cancun Beachfront Resort are a fitness center, steam room and glassed-in spa tub (fees may apply). There is an all-inclusive option.

Highlights
  • Infinity, free-form and child-friendly pools, as well as a Jacuzzi and five-person, glassed-in spa tub surrounded by foliage
  • All-inclusive option for guests of the Krystal Cancun Beachfront Resort
Rooms

All of the 325 comfortable guest rooms at the Krystal Cancun Beachfront Resort are located in the three- or-eight-story wings and have a king or two double beds, complimentary wireless Internet service electronic in-room safes, 27-inch televisions and the option for long distance calls with credit card upon check-in. The 18 adults-only rooms face the ocean and have plasma televisions, minibars, oversized windows and glass breakfast tables with chairs as well as luxury mattresses, discounted spa treatments and a bottle of sparkling wine on arrival. All-inclusive guest rooms include meals, drinks and nonmotorized water sports during operational hours.

Features

The 325-room Krystal Cancun Beachfront Resort is outfitted with pools -- including one for children and a panoramic infinity pool with swim-up bar. The hotel caters to families and adults with amenities such as a club for children, fitness center and beach with thatched-roof palapas, Balinese-style day beds and expansive Caribbean views. An upscale Mexican restaurant with live mariachi music, five-person enclosed spa tub and room service are available as are club-level rooms.

Transportation
  • Cancun International Airport (11 mi/17.7 km)

 

Attractions
  • La Casa de Arte Popular Mexicano (0.1mi/0.2 km)
  • Cancun Golf Club (1.3 mi/2 km)
  • Isla Mujeres (5 mi/8 km)

 

Business
  • Convention facilities for up to 440 attendees
  • Outdoor function space for up to 300
  • Business center
  • Wireless Internet service

Recommendations for you

Customers who viewed Krystal Cancun Beachfront Resort also booked these hotels.

Reviewer score 3.5 out of 5
Reviewer score 4.1 out of 5

Krystal Cancun Beachfront Resort Rooms

NH Club Krystal Room
NH Krystal Club rooms are brand new, located in a recently opened eight stored building, and offer a private balcony with a panoramic oceanfront view. All rooms include: mini bar, electronic safety deposit box (inside the closet), flat screen color T.V., interactive movies ($$), access to long distance calls when opening credit at check in. Connecting rooms: 78 Connecting rooms are available, one room with a King size bed and second room with two Double beds.
NH Romantic King Bed Ocean Front
These luxurious rooms are located in an oceanfront three stored building, with only 18 rooms. All rooms feature a King size spa mattress bed, glass breakfast table with 2 chairs, working desk, 32" plasma TV, oversized windows, and sliding doors opening onto the private balcony with comfortable sun chairs. The Romantic Rooms also include: Bottle of sparkling wine upon arrival Bathrobes & slippers 15% discount in massages 15% discount at the specialty Mexican restaurant El Mortero NH Krystal Club services
All Inclusive Room
Inclusions- Deluxe room + Buffet breakfast Lunch a la carte (buffet seasonal) Dinner during operational hours Savor a dinner at our Mexican specialty restaurant, El Mortero, with house wine by the glass. Drinks during bar operational hours. Domestic and selected international brands of the NH KRYSTAL ALL INCLUSIVE PROGRAM *Bottles of water in the room (restocked daily) Snacks from 12 to 5 pm by the pool area Water sports available at the hotel's marina by presenting the All Inclusive bracelet Free use of the gym (Massages 20% off) Room service 24 hours (light snacks from 11 pm to 6 am) Dine out: Dinner at any of the preferred restaurants accordingly to dine out program. Restrictions may apply in private events All tips and taxes included All Inclusive is not applicable in minibar or nightclub.
Deluxe Room European Plan
All located in the main tower (Tower "A") on floors one to eight. All rooms include: mini bar, electronic safety deposit box (inside the closet), flat screen color T.V., interactive movies ($$), access to long distance calls when opening credit at check in. Connecting rooms: We have 49 connecting Deluxe Rooms available on request. One with a king size bed and the other with two double beds. Amenities: NH Amenities consisting of shampoo, body lotion, soap, hand towels, and bath towels.

Amenities

  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Museo Maya de Cancun: 1 mi
  • El Rey Ruins: 1.9 mi
  • Interactive Aquarium: 2 mi
  • Playa Tortugas: 3 mi
  • Avenida Kukulkan: 3.1 mi
  • Dubai Palace Casino: 5 mi
  • Playa Delfines: 5.2 mi
  • Avenida Tulum: 5.4 mi
  • Wet'n Wild Cancun: 7.5 mi
  • Dolphinaris Cancun: 7.9 mi
  • Riviera Cancun Golf: 9.4 mi

Meeting facilities

Meeting Info
Our group and convention facilities include four meeting rooms that can accommodate up to 440 meeting attendees, outside areas for up to 300 people and a wonderful array of menu and surrounding options at our various restaurants and bars. Our experienced staff will gladly coordinate your events, and always guarantees success plus your complete satisfaction. Coffee breaks are organized and carried out with the same attitude and attention to detail as theme parties, gala dinners or wedding receptions. True to our Mexican heritage, we take nothing for granted - including your group program. From our warm, attentive service to our vibrant accommodations, you can see a sincere enthusiasm for everything we do. With us you can really see Mexico.

Dining

Cascada Bar
Sunbathe in comfort on padded lounge chairs. Appetizer service, tropical snacks and drinks. This is the ideal place to relax. Open from 10:00 AM until 5:00 PM.
Hacienda El Mortero
Relive the charm of Old Mexico in an authentic hacienda-style restaurant with gourmet Mexican fare at its best; enjoy great Mexican cuisine and wild flavored Margaritas while being accompanied by the soulful serenades of the mariachi. Open from 6:30 PM until Midnight.
Lobby bar
The perfect meeting place. Offering drinks, cocktails and, in the evening, music for your enjoyment. Everyday Happy Hour, from 10:00 AM to Midnight. Capacity: 240 persons.
Beach Club Bar
Sunbathe in comfort on padded lounge chairs. Appetizer service, tropical snacks and drinks. This is the ideal place to relax. Open from 10:00 AM until 5:00 PM.
Las Velas Restaurant
Features snacks, delicious surf and turf specialties, and a beautiful view of the Caribbean. Buffet Lunch served seasonally or a la carte service. Situated by the pool area Open from 11:00 to 17:00 hrs.
Special Note
SPECIAL NOTICE- Christmas and New Years dinner are not included in the all-inclusive plan. There will be a surcharge of $75 for adults and $40 for children under 12 on December 24 and December 25, and a surcharge of $100 for adults and $60 for children under 12 on December 31. Guests can reserve a table at check-in and will receive a confirmation coupon.
Aquamarina
A delicious variety of local and international dishes served in an air-conditioned area overlooking the pool. Try mouth-watering Mexican specialties at our breakfast buffet. Opens from 7:00 AM until 11:00 PM and can accommodate up to 185 people.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (278)

Ratings and reviews for Krystal Cancun Beachfront Resort

Overall score

3.4 / 5
5.01.0
278 out of 278
Amenities:
3.4
Room cleanliness:
3.8
Hotel staff:
3.6
Room comfort:
3.6
Location:
4.6
Value:
3.6

71% would recommend to a friend.

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Review of Krystal Cancun Beachfront Resort

Reviewer score

5
5.01.0
Herrera Family
Business
Texas
Jun 23, 2014

Great place

This place is one of the best for us to stay, next to the beach and friendly staff on hand 24 hours a day.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Money-saving tip: In Hotel

Get the all inclusive, you will save a whole lot of mula...

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Review of Krystal Cancun Beachfront Resort

Reviewer score

3
5.01.0
kabin
Business
New Jersey
Jun 11, 2014

Excellent vacations

I enjoyed my stay in this hotel. +Great location. very close to the night clubs and stores. +The rooms are ok and clean. -The buffet was the same every day. I didn't like the food.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Krystal Cancun Beachfront Resort

Reviewer score

4
5.01.0
Amy Traveljoys
Business
Minneapolis, MN
Jun 1, 2014

What we expected

The hotel was exactly what we expected - we chose a less expensive hotel without the all inclusive. The room was good - a musty smell...but what do you expect next to the water! They were always cleaning and the beach was great! They provide wonderful beds out on the beach to hang out in! Our only purpose was to hang on the beach - mission accomplished!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Natura is a great stop! Awesome food and great atmosphere!!!

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Review of Krystal Cancun Beachfront Resort

Reviewer score

1
5.01.0
MissAida
Business
New york
May 28, 2014

Terrible

Toilette didnt flush and sheets were dirty . Phone smelled. They didnt want to change our rooms . They didnt compensate us for our inconvienece . I would never stay there again...even if i was paid

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
5
Value:
3
Trip purpose:

Business

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Review of Krystal Cancun Beachfront Resort

Reviewer score

5
5.01.0
Kdmoore
Business
Yale, Oklahoma
May 27, 2014

Krystal Hotel & Resort

Was an awesome place to stay and is located within walking distance of shopping and restaurants. Hotel staff were very helpful, and hotel was very clean. Only problem we had was our A/C in our room didn't work that well. I would definitely stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of Krystal Cancun Beachfront Resort

Reviewer score

3
5.01.0
Student.
Business
Boston, Massachusetts
May 1, 2014

Fun but Expensive

The hotel was in a great location for night life but two mornings after going out there was construction going on in the room next to us early in the morning. If you don't do all inclusive it gets expensive because there are no grocery stores around where you can go and by food so you are forced to eat at restaurants for every meal.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Krystal Cancun Beachfront Resort

Reviewer score

5
5.01.0
luvlaine
Business
vallejo, ca
Apr 27, 2014

awesome retreat

The hotel is very clean and the staff are very helpful. Its close to shopping centers and restaurants. I was afraid that it would be noisy with the nightlife jst outside the hotel but you cnt really hear them inside. The beach is very nice and relaxing with sunbeds and hammocks. Also they have free wifi which is always a plus! :) would definitely come back here again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Krystal Cancun Beachfront Resort

Reviewer score

3
5.01.0
Chaperone Kim
Business
Northern Michigan
Apr 9, 2014

Budget friendly & Great location for the clubs!

The Krystal has all the possibilities of a great hotel because of its location. It could use a facelift, especially in the B & C towers. The all-inclusive food and drinks are tolerable. The extra money for reserving the "Club" level is not worth it. The club level only assures you of the highest floor, and the other "club-level" amenities are almost non-existent. The pool is refreshing. Regardless and due to the property it sits on, these conditions can all be overlooked because of the ocean's beauty and proximity of Cancun's nightlife. The room cleanliness and comfort is good, not great. The staff was always very pleasant and hard-working. The value for this hotel, even with its faults, is perfect for any budget minded traveler in the ever changing capitalistic-hungry Cancun.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Krystal Cancun Beachfront Resort

Reviewer score

1
5.01.0
SF travelers
Business
San Francisco, California
Apr 6, 2014

Good Location, Poor maintenance,Old hotel

Needs a lot of things to be good, bathroom smelling bad, noisy , old fashion , good location on the beach but the rest is not attractive at all, and a little bit to spicy for what they offer, definitely they need someone to manage and pay attention to details but as far as everyone there is running to get more money and focus only on that maintenance and cleaning is left behind. Definitely my only one experience here and never again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

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Review of Krystal Cancun Beachfront Resort

Reviewer score

2
5.01.0
Not excited
Business
USA
Apr 2, 2014

Try something else

Staff was friendly, but the place is quite run down. Very surprised to see trash by the pools when you wake up in the morning, as well as all over their beach. Pool we were in not very clean, sand all over the bottom, white stuff spewing out of the water things along top of the water line - gross. Food ordinary, and not hot. Except one night they had a special dinner outdoors and the kabobs were fabulous. Between our group we have been to 5 other hotels in Mexico, and we all agreed we would not go back to this one.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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