$155 Avg/night
Rate and special offer based on Check-in: Jul 8, 2015 Check-out: Jul 9, 2015

Krystal Cancun Beachfront Hotel

3 stars
View map of Lote 9Y 9A Boulevard Kukulcan, Cancun, 77500

Hotel Overview

Reviewer score
3.4
out of 5
331 reviews
Fun in Cancun

If you like to go out and have fun in the club, this is the hotel for you. You can literally crawl... See full review

  • Momma
  • May 6, 2015
great

enjoyed my trip loved every day. the staff was good the pool was wonderful,and the ocean wow beautiful See full review

  • michael g.
  • Apr 6, 2015

The Krystal Cancun Beachfront Resort is set along the crystal-clear Caribbean waters and features a panoramic infinity pool, free-form pool with waterfall, pool for children and Jacuzzi. Guests appreciate the haute Mexican restaurant and creature comforts such as Balinese sun beds. Couples seeking an adults-only getaway and oceanfront accommodations can opt for one of 18 special adult rooms. Other perks at the Krystal Cancun Beachfront Resort are a fitness center, steam room and glassed-in spa tub (fees may apply). There is an all-inclusive option.

Rooms

All of the 325 comfortable guest rooms at the Krystal Cancun Beachfront Resort are located in the three- or-eight-story wings and have a king or two double beds, complimentary wireless Internet service electronic in-room safes, 27-inch televisions and the option for long distance calls with credit card upon check-in. The 18 adults-only rooms face the ocean and have plasma televisions, minibars, oversized windows and glass breakfast tables with chairs as well as luxury mattresses, discounted spa treatments and a bottle of sparkling wine on arrival. All-inclusive guest rooms include meals, drinks and nonmotorized water sports during operational hours.

Property features

The 325-room Krystal Cancun Beachfront Resort is outfitted with pools -- including one for children and a panoramic infinity pool with swim-up bar. The hotel caters to families and adults with amenities such as a club for children, fitness center and beach with thatched-roof palapas, Balinese-style day beds and expansive Caribbean views. An upscale Mexican restaurant with live mariachi music, five-person enclosed spa tub and room service are available as are club-level rooms.

Highlights
  • Infinity, free-form and child-friendly pools, as well as a Jacuzzi and five-person, glassed-in spa tub surrounded by foliage
  • All-inclusive option for guests of the Krystal Cancun Beachfront Resort
Nearby attractions
  • La Casa de Arte Popular Mexicano (0.1mi/0.2 km)
  • Cancun Golf Club (1.3 mi/2 km)
  • Isla Mujeres (5 mi/8 km)

 

Business
  • Convention facilities for up to 440 attendees
  • Outdoor function space for up to 300
  • Business center
  • Wireless Internet service
Transportation
  • Cancun International Airport (11 mi/17.7 km)

 

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Reviewer score 3.2 out of 5
Reviewer score 3.1 out of 5

Krystal Cancun Beachfront Hotel Rooms

NH Club Krystal Room
NH Krystal Club rooms are brand new, located in a recently opened eight stored building, and offer a private balcony with a panoramic oceanfront view. All rooms include: mini bar, electronic safety deposit box (inside the closet), flat screen color T.V., interactive movies ($$), access to long distance calls when opening credit at check in. Connecting rooms: 78 Connecting rooms are available, one room with a King size bed and second room with two Double beds.
NH Romantic King Bed Ocean Front
These luxurious rooms are located in an oceanfront three stored building, with only 18 rooms. All rooms feature a King size spa mattress bed, glass breakfast table with 2 chairs, working desk, 32" plasma TV, oversized windows, and sliding doors opening onto the private balcony with comfortable sun chairs. The Romantic Rooms also include: Bottle of sparkling wine upon arrival Bathrobes & slippers 15% discount in massages 15% discount at the specialty Mexican restaurant El Mortero NH Krystal Club services
All Inclusive Room
Inclusions- Deluxe room + Buffet breakfast Lunch a la carte (buffet seasonal) Dinner during operational hours Savor a dinner at our Mexican specialty restaurant, El Mortero, with house wine by the glass. Drinks during bar operational hours. Domestic and selected international brands of the NH KRYSTAL ALL INCLUSIVE PROGRAM *Bottles of water in the room (restocked daily) Snacks from 12 to 5 pm by the pool area Water sports available at the hotel's marina by presenting the All Inclusive bracelet Free use of the gym (Massages 20% off) Room service 24 hours (light snacks from 11 pm to 6 am) Dine out: Dinner at any of the preferred restaurants accordingly to dine out program. Restrictions may apply in private events All tips and taxes included All Inclusive is not applicable in minibar or nightclub.
Deluxe Room European Plan
All located in the main tower (Tower "A") on floors one to eight. All rooms include: mini bar, electronic safety deposit box (inside the closet), flat screen color T.V., interactive movies ($$), access to long distance calls when opening credit at check in. Connecting rooms: We have 49 connecting Deluxe Rooms available on request. One with a king size bed and the other with two double beds. Amenities: NH Amenities consisting of shampoo, body lotion, soap, hand towels, and bath towels.

Amenities

  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Museo Maya de Cancun: 1 mi
  • El Rey Ruins: 1.9 mi
  • Interactive Aquarium: 2 mi
  • Playa Tortugas: 3 mi
  • Avenida Kukulkan: 3.1 mi
  • Dubai Palace Casino: 5 mi
  • Playa Delfines: 5.2 mi
  • Avenida Tulum: 5.4 mi
  • Wet'n Wild Cancun: 7.5 mi
  • Dolphinaris Cancun: 7.9 mi
  • Riviera Cancun Golf: 9.4 mi

Dining

Cascada Bar
Sunbathe in comfort on padded lounge chairs. Appetizer service, tropical snacks and drinks. This is the ideal place to relax. Open from 10:00 AM until 5:00 PM.
Hacienda El Mortero
Relive the charm of Old Mexico in an authentic hacienda-style restaurant with gourmet Mexican fare at its best; enjoy great Mexican cuisine and wild flavored Margaritas while being accompanied by the soulful serenades of the mariachi. Open from 6:30 PM until Midnight.
Lobby bar
The perfect meeting place. Offering drinks, cocktails and, in the evening, music for your enjoyment. Everyday Happy Hour, from 10:00 AM to Midnight. Capacity: 240 persons.
Beach Club Bar
Sunbathe in comfort on padded lounge chairs. Appetizer service, tropical snacks and drinks. This is the ideal place to relax. Open from 10:00 AM until 5:00 PM.
Las Velas Restaurant
Features snacks, delicious surf and turf specialties, and a beautiful view of the Caribbean. Buffet Lunch served seasonally or a la carte service. Situated by the pool area Open from 11:00 to 17:00 hrs.
Special Note
SPECIAL NOTICE- Christmas and New Years dinner are not included in the all-inclusive plan. There will be a surcharge of $75 for adults and $40 for children under 12 on December 24 and December 25, and a surcharge of $100 for adults and $60 for children under 12 on December 31. Guests can reserve a table at check-in and will receive a confirmation coupon.
Aquamarina
A delicious variety of local and international dishes served in an air-conditioned area overlooking the pool. Try mouth-watering Mexican specialties at our breakfast buffet. Opens from 7:00 AM until 11:00 PM and can accommodate up to 185 people.

Meeting facilities

Meeting Info
Our group and convention facilities include four meeting rooms that can accommodate up to 440 meeting attendees, outside areas for up to 300 people and a wonderful array of menu and surrounding options at our various restaurants and bars. Our experienced staff will gladly coordinate your events, and always guarantees success plus your complete satisfaction. Coffee breaks are organized and carried out with the same attitude and attention to detail as theme parties, gala dinners or wedding receptions. True to our Mexican heritage, we take nothing for granted - including your group program. From our warm, attentive service to our vibrant accommodations, you can see a sincere enthusiasm for everything we do. With us you can really see Mexico.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Krystal Cancun Beachfront Hotel

Overall score

3.4 / 5
5.01.0
331 out of 331
Amenities:
3.4
Cleanliness:
3.8
Hotel staff:
3.6
Comfort:
3.6
Location:
4.6
Value:
3.6

70% would recommend to a friend.

Sort by:
Review of Krystal Cancun Beachfront Hotel

Reviewer score

4
5.01.0
Ruben J.
Business
Martindale
Jun 1, 2015

Fun trip with friends

The hotel was awesome and had a beautiful view. The pool was amazing and the beach was just amazing. The staff was great and it was very close to the nightlife in cancun, which was awesome.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Krystal Cancun Beachfront Hotel

Reviewer score

4
5.01.0
giani
Business
Falls Church
May 7, 2015

AMAZING TRIP /hotel needs a few improvements

The overall trip to cancun was amazing best trip ever. The location of this hotel is beyond great because you have everything around you and near you. Has good amenities and free Wi-Fi :) . One thing that didn't like about this hotel was that the cleanliness of the room was poor just because when I got there , there was shattered pieces of Glass under the bed and under the table and such. And we also didn't have view to the ocean Which was a little sad . I believe to have ocean view we had to add 75$per night.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
2
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Krystal Cancun Beachfront Hotel

Reviewer score

5
5.01.0
Momma
Business
N/A
May 6, 2015

Fun in Cancun

If you like to go out and have fun in the club, this is the hotel for you. You can literally crawl back to your room. If you like to relax on the beach and stay in the hotel, this is also the hotel for you...it is the best of both worlds! However, the WiFi signal is not strong enough. Blame everyone who is on their iPad instead of enjoying Cancun.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Krystal Cancun Beachfront Hotel

Reviewer score

3
5.01.0
Megan D.
Business
N/A
May 5, 2015

Not a Romantic Getaway

My husband and I were in Cancun for a kid free weekend and the location of this hotel was ideal for us. It was very close to all the places we wanted to visit and the ocean view from our room was amazing. We were early for check in and had some time to kill exploring the resort. We were unimpressed with the concrete jungle that was the pool deck and the very small tiki bar centrally located at the pool. The beach would have been beautiful except that the Krystal Cancun was the only hotel in this area to not clear off the piles of seaweed. Hotel guests had to make paths through it to get to the water. There was ample seating at the pool and beach so no worries there. The most unimpressive thing in regards to our stay was the supposed sleek new room in the Krystal tower. The marble floors were in disrepair chipped, loose tiles were the majority. The sofa was stained in several areas to the point that I would not have sat on it. The pillows were very hard and the patio furniture on the balcony was extremely weathered. I could deal with all that, if the walls weren't paper thin. I could hear my neighboring hotel room guests clear as day through the wall, to say nothing about how noisy the hallway was as well. I must say that the noise from construction and clubs didn't bother us at all. The food was ok on the buffets, nothing great, but not bad. Service overall was good, no complaints at all with staff/service. The wifi was horrible, we got kicked out every 10 minutes. This hotel really just needs a much needed makeover. Our stay was ok, not quite good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Review of Krystal Cancun Beachfront Hotel

Reviewer score

2
5.01.0
Kris J.
Business
olive branch
May 3, 2015

Cancun trip

They changed for in room for coffee ,water and didn't put face towels in room.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
1
Comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

Review of Krystal Cancun Beachfront Hotel

Reviewer score

5
5.01.0
michael g.
Business
new york
Apr 6, 2015

great

enjoyed my trip loved every day. the staff was good the pool was wonderful,and the ocean wow beautiful

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Krystal Cancun Beachfront Hotel

Reviewer score

5
5.01.0
Eric C.
Business
N/A
Apr 6, 2015

Friends vacations

We have stayed there before and we love the hospitality and the location of the hotel. We can't ask for better.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Krystal Cancun Beachfront Hotel

Reviewer score

4
5.01.0
Eric C.
Business
DENVER
Apr 6, 2015

Friends get away

We have been in this hotel twice. We love is because is close to the restaurants and night clubs. The beach is amazing and the staff is always there for us and to help us have a good time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Krystal Cancun Beachfront Hotel

Reviewer score

5
5.01.0
Christian P.
Business
elmhurst
Mar 10, 2015

Awesome trip

the best place to go and close to everything you need clubs, market and more.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Krystal Cancun Beachfront Hotel

Reviewer score

4
5.01.0
arturo r.
Business
MENIFEE
Mar 3, 2015

family trip

the hotel is nice and the beach fa bolus excellent but the air conditioned is terrible nobody help to may the comfort better but something for

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
1
Comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

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