JW Marriott Cancun Resort & Spa ★★★★★

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$343
avg/night
Rate and special offer based on
Check-in: Feb 28, 2016 Check-out: Mar 1, 2016

Wonderful property!

Would recommend Sat, Jul 31, 2010
Wonderful property, location, staff & great for families! Would definitely return and hope to stay at other J.W. Marriott resorts in the future.

Attractions

Selvatica Zipline was awesome!

| Oak Hill, VA Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Excellant Vacation!

Would recommend Fri, Jul 30, 2010
5-Star hotel and worth every star! Gorgeous clean beach, huge pool, great restaurants, spotless rooms, friendly service, good location (5 or 10 minutes from the main part of the strip)..what more could you ask? I've stayed in other hotels in Cancun and none of them can compare. I will never stay anywhere else again!

Nightlife hint

This hotel is very quiet and does not offer much nightlife. But the good thing is that the nightlife is about 3 bus stops away or a 5 minute cab ride. The cab ride is about $10 and the bus fare was about 7 pesos (less then one US dollar.)

| New York, NY Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Hasta manana

Would recommend Tue, Jul 20, 2010
The JW Marriott Hotel was very good[...]The Restaurant's food & the service was very good, the people at the front desk were helpful but not overly friendly. The door men at the entrance went out of their way to be helpful, they gave us good advice on places to go and hustled to track down taxis.The people at the Concierge desk were helpful at times, gave us a couple of discount tickets but did not seem overly pumped up about the extra step.CasaMagna-the staff was extremely outgoing & willing to help. The waiters at the pool bars worked hard, were very service driven & tried to do the little things to make it a great experience.

Money saver

we did one of those presentations from a vacation share company. It lasts almost 2 hrs. and they do not to take "No" for answer. Once done with the presentation, the 1 day pass at an all inclusive hotel is very worthwhile and the 3 one-day trips allowed us to get good value and an inexpensive way to save money & see a lot of Cancun.

| chi-town Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 3 /5

hip hip horray

Would recommend Sat, Jul 10, 2010
We were very impressed with the very friendly personable and sincere service. The facilities were spotless. The food was terrific. None in our party of four became ill in any way. We all ate to our fill and drank to quench our thirst every day for a week. There was so much to see and do we had to remind each other to not for get what to do next.The only cash you need is for the taxi to and from the airport. The meandering pool was so delightful as it blended into the architecturally pleasing landscape. The immaculate sandy beach was soft and pleasing to feel between your toes. The poolside staff were there to deliver food and refreshments. We were pampered everyday.

| Danville CA Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Fantastic,Friendly,First Class Service

Would recommend Fri, Jun 18, 2010
The entire staff from the time you walk in till the time you leave; have been the most friendliest and helpful people i have ever seen in any place i have ever stayed. The pools are great. Great beach access. The restaurants are great. This is definitely a peaceful and quiet place to stay and relax. We just loved it and didn't want to leave.

Shopping hint

Stay away from the street flea markets and go to the local malls; there's plenty. The few extra bucks you pay overrides the harassment.

| Alamogordo, NM Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Hotel exceeded expectatios

Would recommend Fri, Jun 18, 2010
Hotel was excellant and the staff were over the top in service.

| Utah Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

"Fantastic family getaway"

Would recommend Mon, Apr 5, 2010
everything was wonderful

| Montebello Ca Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

one of the best places to stay in cancun

Would recommend Thu, Mar 25, 2010
We've stayed at the JW 3 times now and will definitely return for more. Our suite was huge with a separate TV sitting area where our daughter stayed and a huge round table in the main part of the suite which was great for in-room dinning. The room was awesome with views of the ocean which were really nice in the mornings. We have stayed in several hotels on the strip and the JW is the best for kids and grown-ups. Located very close to the two shopping areas and great restaurants. Couldn't ask for better location and lots of relaxing room at the pool.

Attractions

The combination of pool, beach, nice shops and great restaurants all within minutes in a cab or walking.

| NJ Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Cancun Vacation

Would recommend Thu, Mar 18, 2010
We loved this hotel, very similar in services and amenities as other Marriott resorts and spas (Maui, Vail, etc.) - excellent. We booked trips to Chichen Itza, Isla Mujeres and Cozumel through the travel agent at the hotel. We prefer a simple dinner and wished that a restaurant like the poolside restaurant was open later than 6:00. We were able to pick sandwiches and salads up at the gift shop/deli and were happy with the quality but would have preferred a restaurant. The Champions sports bar just not our style.

Attractions

The trip to Cozumel was very long - bus, then ferry, and Aquaworld spent much time switching us from boat to boat before we actually got to snorkle. We were not advised ahead of time of the condition of the reef (very poor) due to the hurricanes in recent years, and we only had about 30-40 minutes snorkling time for such a long trip. More time to appreciate the island beyond the shopping area would be nice. Aquaworld did not inform us of whether there would be restrooms and where or when, the guide did not meet us at the assigned spot at the end of the day so we all boarded the ferry without him. We talked with others who were also dissatisfied with the day - started at 7:30, back to the hotel at 8:00, with about 3 hours of activity, including lunch and shopping.

| Appleton, WI Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

"Excellence as always!"

Would recommend Wed, Mar 10, 2010
Greeted as if we were the only guests. All service related interactions with the staff were very pleasant and respectful.

Dining

The Seafood eatery that doubles for all daily fare. Excellent food and service.

| West Palm Beach, FL Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5