$191 Avg/night
Rate and special offer based on Check-in: Sep 9, 2014 Check-out: Sep 10, 2014

JW Marriott Cancun Resort & Spa

5 stars
Kukulcan Boulevard KM 14.5, Hotel Zone, Cancun, 77500
Hotel Overview
Reviewer score
4.5
out of 5
117 reviews
excellent hotel

great experience. if anything i feel that the staff are too attentive to my needs. They are... See full review

  • gunny12
  • Aug 19, 2014
Relaxation

From the moment we arrived the staff was warm and friendly. It was always service with a smile. The... See full review

  • kenhert
  • Jul 29, 2014
Sophisticated, oceanfront Cancun resort and spa with luxury amenities

The JW Marriott Cancun Resort & Spa is on the Caribbean Sea and offers the utmost in luxury. The tranquil resort has a swanky, three-story Mayan-inspired health spa with fitness center and heated swimming pool. The JW Marriott Cancun Resort & Spa also has indoor and outdoor spa tubs, an indoor pool with lap lanes and a quiet swimming pool. Distinguished guest rooms have private balconies and ocean views. A lagoon-style scuba diving pool, club-level rooms and tennis courts are added amenities.

Highlights
  • Three-story, 35,000-square-foot spa providing massage therapy, scrubs and facials
  • Several pools, indoor and out, including one that is designated "quiet" and another for laps
  • Club-level rooms with pillow menus and spa toiletries

 

Rooms

All of the elegant 448 guest rooms at the 15-story JW Marriott Cancun Resort & Spa have a king or two double beds fitted with luxury bedding and ocean views with a private balcony or terrace. The rooms also have 32-inch flat-panel TVs, luxurious bathrooms with soaking tub, shower and double sinks as well as wireless Internet service (fees apply). Suites are more spacious. Club-level rooms have pillow menus and a lounge serving a hot buffet breakfast, midday snacks, hors d'oeuvres, desserts and cocktails.

 

Dining

Several dining venues at the JW Marriott Cancun Resort & Spa cater to an array of tastes, be it the Southwestern grill or the gourmet Mediterranean trattoria dispensing upscale Italian fare. A Japanese restaurant with teppanyaki tables, Argentinean steakhouse and Thai eatery are also on site. Drinking options range from brews at a sports bar to a lobby lounge turning out classic and creative cocktails.

Recreation

The JW Marriott Cancun Resort & Spa has a fitness center with cardiovascular equipment, free weights and classes as well as two free-form outdoor pools, a 20-foot dive pool with artificial reef, a pool for children and spa pool. Also on site is a club for kids and tennis court. Nearby AquaWorld arranges parasailing flights, fishing trips, fishing excursions, scuba diving and snorkeling (fees apply).

 

Transportation
  • Cancun International Airport (9.3 mi/15 km)

 

Attractions
  • Luxury Avenue (0.5 mi/0.8 km)
  • Hilton Golf Course (1.5 mi/1.6 km)
  • La Isla shopping and nightlife (1 mi/1.6 km)
Business
  • 20,299 square feet of function space spanning 12 meeting rooms, an exhibition space and a grand ballroom
  • High-speed and wireless Internet in meeting areas
  • Catering
  • Business center

Hotel Map

21.0875 -86.7704
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport (CUN).
Area description
The JW Marriott Cancun Resort & Spa is located in the heart of Cancun’s hotel district, on a beautiful stretch of Caribbean beach on Mexico's Yucatan Peninsula. The JW Marriott Cancun Resort & Spa is adjacent to the Marriott CasaMagna Cancun Resort; the two resorts are connected by a “Skywalk.” Just two miles south of the Convention Center and shopping district, and approximately eleven miles from the Cancun International Airport, the resort is a two-hour drive from several historic Mayan ruin sites and ecological parks.

Recommendations for you

Customers who viewed JW Marriott Cancun Resort & Spa also booked these hotels.

JW Marriott Cancun Resort & Spa Rooms

Puerta al Mar - Deluxe Ocean View Room
Celebrate each day of your vacation high above Cancun’s sundrenched beaches when you select a Puerta al Mar guestroom. Toast the Caribbean Ocean and its seemingly-endless horizon with cocktails for two on your balcony. Let the ocean soothe you into the luxury of 5-Diamond resort sleep when you sink into a king bed or two double beds outfitted with tropical-weight comforter(s). Your guestroom provides 43.5 square meters (467 square feet) of superb living space and all of the amenities you have come to expect from a world class resort, including: • Wireless Internet connection (surcharges) • 32-inch flat-screen LCD TV with cable programming and pay movies • Ipod Station • Minibar • Bathrobes and slippers • Bathroom with dual vanity sinks • Scale • Vanity mirror • In-room digital safe • Individual climate control
Estrella del Mar - Deluxe Grand Ocean Front Suite
Your spacious and elegantly furnished terrace inspires you to spend every moment outdoors, enjoying the ocean and pool view, but 1344 square feet of superbly appointed interiors, complete with separate living and dining rooms, bring you inside, perhaps to entertain guests or for the simple joy of lounging. Your days in the sun will make the coolness and comfort of your king bed, in Revive signature bedding, absolutely irresistible. After a night of sleeping beneath a down comforter and 300-thread-count cotton linens, you will be ready to make the most of every amenity the JW Marriott Resort and Spa has to offer. • Wireless Internet connection (surcharges) • One and a half bathrooms • 32- inch flat-screen LCD TV with cable programming and pay movies • iPod station • Walk-in closet • Wet bar and minibar • Bathroom with dual vanity sinks • Bathrobes & slippers • Scale • Vanity mirror • In-room digital safe • Individual climate control • Double balcony
Las Olas - Ocean View Room
Views of Cancun’s lively beach scene and the blue of the Caribbean Ocean are yours to delight in when you select a Las Olas guestroom. Step out onto your balcony each morning to a Mayan sunrise and coffee for two at your cocktail table. Dream the night away in 5-Diamond luxury upon a king bed or two double beds outfitted with tropical-weight comforter(s). Thoughtful amenities in your 43.5 meter guestroom (467 feet) include: • Wireless Internet connection (surcharges) • 32-inch flat-screen LCD TV with cable programming and pay movies • iPod Station • Minibar • Bathrobes and slippers • Bathroom with dual vanity sinks • Scale • Vanity mirror • In-room digital safe • Individual climate control
Las Brisas Suite - JW Luxury Suite
Sunshine, ocean breezes and 5-Diamond luxury define your Cancun experience when you select a Las Brisas Suite as the setting for your next vacation. Begin and end each day overlooking the turquoise water from the elegance of your furnished terrace. Step indoors to unwind in sumptuous surroundings, measuring 785 feet, where French doors open into a living room designed in the contemporary JW Marriott style. Slip into extravagant slumber upon a king bed outfitted with our renowned Revive signature bedding that includes a soft down comforter and 300-threadcount cotton linens. • Wireless Internet connection (surcharges) • 32-inch flat-screen LCD TV with cable programming and pay movies • iPod Station • Minibar • Bathroom with dual vanity sinks • Bathrobes and slippers • Scale • Vanity mirror • In-room digital safe • Individual climate control • Separate living room with sofa bed and Flat screen TV

Amenities

  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Avenida Kukulkan: 0.7 mi
  • Interactive Aquarium: 1.6 mi
  • El Rey Ruins: 1.7 mi
  • Playa Delfines: 1.7 mi
  • Iberostar Cancun Golf Course: 2 mi
  • Wet'n Wild Cancun: 4.1 mi
  • Museo Maya de Cancun: 4.4 mi
  • Dolphinaris Cancun: 4.4 mi
  • Playa Tortugas: 4.5 mi
  • Dubai Palace Casino: 5.2 mi
  • Riviera Cancun Golf: 5.8 mi
  • Avenida Tulum: 6.2 mi

Dining

Gourmet Deli
This restaurant provides meals and snacks for breakfast, lunch and dinner. Hours: 6:00 am – 10:00 pm
Gustino Italian Grill
Serving fresh seafood and specialty cuisines. Hours: 6:00 pm - 11:00 pm
Beach Walk Market Place
Poolside service offering sandwiches, snacks and drinks. Hours: 9:00 am to 6:00 pm
Simply Seafood
Seafood restaurant open for breakfast, lunch and dinner. Hours: 6:30 am – 11:00 pm Closed for lunch through October 27, 2009. Closed for dinner through September 30, 2009.
Lobby Bar
A sophisticated setting for cocktails and conversations. Hours: 4:00 pm to 12:00 am
Room Service
Room service is available 24 hours a day!

Meeting facilities

Meeting Info
Hotel has nine meeting rooms, a grand ballroom and creative catering and professional meeting planners to handle all details.

Hotel Policies

Check-in:
1600
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (117)

Ratings and reviews for JW Marriott Cancun Resort & Spa

Overall score

4.5 / 5
5.01.0
117 out of 117
Amenities:
4.4
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.6
Location:
4.5
Value:
4.1

90% would recommend to a friend.

Sort by:
Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
Anonymous
Alamogordo, NM
Jun 18, 2010

Fantastic,Friendly,First Class Service

The entire staff from the time you walk in till the time you leave; have been the most friendliest and helpful people i have ever seen in any place i have ever stayed. The pools are great. Great beach access. The restaurants are great. This is definitely a peaceful and quiet place to stay and relax. We just loved it and didn't want to leave.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short drive from hotel

Stay away from the street flea markets and go to the local malls; there's plenty. The few extra bucks you pay overrides the harassment.

Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
Anonymous
Utah
Jun 18, 2010

Hotel exceeded expectatios

Hotel was excellant and the staff were over the top in service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
mom n wife
Montebello Ca
Apr 5, 2010

"Fantastic family getaway"

everything was wonderful

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of JW Marriott Cancun Resort & Spa

Reviewer score

4
5.01.0
Anonymous
NJ
Mar 25, 2010

one of the best places to stay in cancun

We've stayed at the JW 3 times now and will definitely return for more. Our suite was huge with a separate TV sitting area where our daughter stayed and a huge round table in the main part of the suite which was great for in-room dinning. The room was awesome with views of the ocean which were really nice in the mornings. We have stayed in several hotels on the strip and the JW is the best for kids and grown-ups. Located very close to the two shopping areas and great restaurants. Couldn't ask for better location and lots of relaxing room at the pool.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

The combination of pool, beach, nice shops and great restaurants all within minutes in a cab or walking.

Review of JW Marriott Cancun Resort & Spa

Reviewer score

4
5.01.0
Anonymous
Appleton, WI
Mar 18, 2010

Cancun Vacation

We loved this hotel, very similar in services and amenities as other Marriott resorts and spas (Maui, Vail, etc.) - excellent. We booked trips to Chichen Itza, Isla Mujeres and Cozumel through the travel agent at the hotel. We prefer a simple dinner and wished that a restaurant like the poolside restaurant was open later than 6:00. We were able to pick sandwiches and salads up at the gift shop/deli and were happy with the quality but would have preferred a restaurant. The Champions sports bar just not our style.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Not Applicable

The trip to Cozumel was very long - bus, then ferry, and Aquaworld spent much time switching us from boat to boat before we actually got to snorkle. We were not advised ahead of time of the condition of the reef (very poor) due to the hurricanes in recent years, and we only had about 30-40 minutes snorkling time for such a long trip. More time to appreciate the island beyond the shopping area would be nice. Aquaworld did not inform us of whether there would be restrooms and where or when, the guide did not meet us at the assigned spot at the end of the day so we all boarded the ferry without him. We talked with others who were also dissatisfied with the day - started at 7:30, back to the hotel at 8:00, with about 3 hours of activity, including lunch and shopping.

Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
Just a traveller.
West Palm Beach, FL
Mar 10, 2010

"Excellence as always!"

Greeted as if we were the only guests. All service related interactions with the staff were very pleasant and respectful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Dining tip: In Hotel

The Seafood eatery that doubles for all daily fare. Excellent food and service.

Review of JW Marriott Cancun Resort & Spa

Reviewer score

4
5.01.0
Anonymous
Menomonee Falls, WI
Feb 27, 2010

JW Marriott Cancun

Very nice hotel. We were upgraded to an ocean front suite which was outstanding. Pool area very nice, pleanty of lounge chairs.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

La Habicueula Sunset Restaurant is a must! A 30 min walk from the hotel or a 10 min bus ride.

Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
Corsul and Family
Narragansett, Rhode Island
Feb 20, 2010

Great Family Vacation!

We had a great family vacation. The service and food was fantastic. The kids did not leave the water all day. Between the ocean and the beautiful pools, there wasn't a need to leave the hotel during the day.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Dining tip: Not Applicable

The breakfast buffet is a must.

Review of JW Marriott Cancun Resort & Spa

Reviewer score

3
5.01.0
Anonymous
montreal
Jan 10, 2010

nice property

very nice property... obviously struggling financially, thus the big discounts on rooms... strategy seems to be to charge exorbitant prices for everything once you get there.. ..get the cheap room and then just take the bus (70 cents/person) down the road for all meals, snacks, etc..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
2
Value:
1
Money-saving tip: Short walk from hotel

free wifi at the nearby mall... save yourself the $15 dollar a day hotel charge..

Review of JW Marriott Cancun Resort & Spa

Reviewer score

4
5.01.0
dirtdevil
Henrietta, Missouri
Jan 4, 2010

Is a resort and spa

An okay hotel. Not a 5 star hotel, however. he rooms were not cleaned daily. Too many hotels close by. Could not find a chair a the pool in the morning. People laid towels down to occupy them but never showed up.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Money-saving tip: In Hotel

Order room service for all meals. It is cheaper.

Back to menu Return to top

Change search