$169 Avg/night
Rate and special offer based on Check-in: Aug 22, 2014 Check-out: Aug 25, 2014

JW Marriott Cancun Resort & Spa

5 stars
Kukulcan Boulevard KM 14.5, Hotel Zone, Cancun, 77500
Hotel Overview
Reviewer score
4.5
out of 5
169 reviews
Great place, great service.

It is a great place to stay, one hotel were you feel pampered, looked after, serviced. Takes no... See full review

  • Relufero Tweet
  • Jul 7, 2014
The sweet escape

Excellent attitude from the staff all the time in all areas of the hotel. Rooms were perfectly neat... See full review

  • La Hoppy
  • May 30, 2014
Sophisticated, oceanfront Cancun resort and spa with luxury amenities

The JW Marriott Cancun Resort & Spa is on the Caribbean Sea and offers the utmost in luxury. The tranquil resort has a swanky, three-story Mayan-inspired health spa with fitness center and heated swimming pool. The JW Marriott Cancun Resort & Spa also has indoor and outdoor spa tubs, an indoor pool with lap lanes and a quiet swimming pool. Distinguished guest rooms have private balconies and ocean views. A lagoon-style scuba diving pool, club-level rooms and tennis courts are added amenities.

Highlights
  • Three-story, 35,000-square-foot spa providing massage therapy, scrubs and facials
  • Several pools, indoor and out, including one that is designated "quiet" and another for laps
  • Club-level rooms with pillow menus and spa toiletries

 

Rooms

All of the elegant 448 guest rooms at the 15-story JW Marriott Cancun Resort & Spa have a king or two double beds fitted with luxury bedding and ocean views with a private balcony or terrace. The rooms also have 32-inch flat-panel TVs, luxurious bathrooms with soaking tub, shower and double sinks as well as wireless Internet service (fees apply). Suites are more spacious. Club-level rooms have pillow menus and a lounge serving a hot buffet breakfast, midday snacks, hors d'oeuvres, desserts and cocktails.

 

Dining

Several dining venues at the JW Marriott Cancun Resort & Spa cater to an array of tastes, be it the Southwestern grill or the gourmet Mediterranean trattoria dispensing upscale Italian fare. A Japanese restaurant with teppanyaki tables, Argentinean steakhouse and Thai eatery are also on site. Drinking options range from brews at a sports bar to a lobby lounge turning out classic and creative cocktails.

Recreation

The JW Marriott Cancun Resort & Spa has a fitness center with cardiovascular equipment, free weights and classes as well as two free-form outdoor pools, a 20-foot dive pool with artificial reef, a pool for children and spa pool. Also on site is a club for kids and tennis court. Nearby AquaWorld arranges parasailing flights, fishing trips, fishing excursions, scuba diving and snorkeling (fees apply).

 

Transportation
  • Cancun International Airport (9.3 mi/15 km)

 

Attractions
  • Luxury Avenue (0.5 mi/0.8 km)
  • Hilton Golf Course (1.5 mi/1.6 km)
  • La Isla shopping and nightlife (1 mi/1.6 km)
Business
  • 20,299 square feet of function space spanning 12 meeting rooms, an exhibition space and a grand ballroom
  • High-speed and wireless Internet in meeting areas
  • Catering
  • Business center

JW Marriott Cancun Resort & Spa Rooms

Puerta al Mar - Deluxe Ocean View Room
Celebrate each day of your vacation high above Cancun’s sundrenched beaches when you select a Puerta al Mar guestroom. Toast the Caribbean Ocean and its seemingly-endless horizon with cocktails for two on your balcony. Let the ocean soothe you into the luxury of 5-Diamond resort sleep when you sink into a king bed or two double beds outfitted with tropical-weight comforter(s). Your guestroom provides 43.5 square meters (467 square feet) of superb living space and all of the amenities you have come to expect from a world class resort, including: • Wireless Internet connection (surcharges) • 32-inch flat-screen LCD TV with cable programming and pay movies • Ipod Station • Minibar • Bathrobes and slippers • Bathroom with dual vanity sinks • Scale • Vanity mirror • In-room digital safe • Individual climate control
Estrella del Mar - Deluxe Grand Ocean Front Suite
Your spacious and elegantly furnished terrace inspires you to spend every moment outdoors, enjoying the ocean and pool view, but 1344 square feet of superbly appointed interiors, complete with separate living and dining rooms, bring you inside, perhaps to entertain guests or for the simple joy of lounging. Your days in the sun will make the coolness and comfort of your king bed, in Revive signature bedding, absolutely irresistible. After a night of sleeping beneath a down comforter and 300-thread-count cotton linens, you will be ready to make the most of every amenity the JW Marriott Resort and Spa has to offer. • Wireless Internet connection (surcharges) • One and a half bathrooms • 32- inch flat-screen LCD TV with cable programming and pay movies • iPod station • Walk-in closet • Wet bar and minibar • Bathroom with dual vanity sinks • Bathrobes & slippers • Scale • Vanity mirror • In-room digital safe • Individual climate control • Double balcony
Las Olas - Ocean View Room
Views of Cancun’s lively beach scene and the blue of the Caribbean Ocean are yours to delight in when you select a Las Olas guestroom. Step out onto your balcony each morning to a Mayan sunrise and coffee for two at your cocktail table. Dream the night away in 5-Diamond luxury upon a king bed or two double beds outfitted with tropical-weight comforter(s). Thoughtful amenities in your 43.5 meter guestroom (467 feet) include: • Wireless Internet connection (surcharges) • 32-inch flat-screen LCD TV with cable programming and pay movies • iPod Station • Minibar • Bathrobes and slippers • Bathroom with dual vanity sinks • Scale • Vanity mirror • In-room digital safe • Individual climate control
Las Brisas Suite - JW Luxury Suite
Sunshine, ocean breezes and 5-Diamond luxury define your Cancun experience when you select a Las Brisas Suite as the setting for your next vacation. Begin and end each day overlooking the turquoise water from the elegance of your furnished terrace. Step indoors to unwind in sumptuous surroundings, measuring 785 feet, where French doors open into a living room designed in the contemporary JW Marriott style. Slip into extravagant slumber upon a king bed outfitted with our renowned Revive signature bedding that includes a soft down comforter and 300-threadcount cotton linens. • Wireless Internet connection (surcharges) • 32-inch flat-screen LCD TV with cable programming and pay movies • iPod Station • Minibar • Bathroom with dual vanity sinks • Bathrobes and slippers • Scale • Vanity mirror • In-room digital safe • Individual climate control • Separate living room with sofa bed and Flat screen TV

Amenities

  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

21.0875 -86.7704
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport (CUN).
Area description
The JW Marriott Cancun Resort & Spa is located in the heart of Cancun’s hotel district, on a beautiful stretch of Caribbean beach on Mexico's Yucatan Peninsula. The JW Marriott Cancun Resort & Spa is adjacent to the Marriott CasaMagna Cancun Resort; the two resorts are connected by a “Skywalk.” Just two miles south of the Convention Center and shopping district, and approximately eleven miles from the Cancun International Airport, the resort is a two-hour drive from several historic Mayan ruin sites and ecological parks.

Nearby points of interest

  • Avenida Kukulkan: 0.7 mi
  • Interactive Aquarium: 1.6 mi
  • El Rey Ruins: 1.7 mi
  • Playa Delfines: 1.7 mi
  • Iberostar Cancun Golf Course: 2 mi
  • Wet'n Wild Cancun: 4.1 mi
  • Museo Maya de Cancun: 4.4 mi
  • Dolphinaris Cancun: 4.4 mi
  • Playa Tortugas: 4.5 mi
  • Dubai Palace Casino: 5.2 mi
  • Riviera Cancun Golf: 5.8 mi
  • Avenida Tulum: 6.2 mi

Dining

Gourmet Deli
This restaurant provides meals and snacks for breakfast, lunch and dinner. Hours: 6:00 am – 10:00 pm
Gustino Italian Grill
Serving fresh seafood and specialty cuisines. Hours: 6:00 pm - 11:00 pm
Beach Walk Market Place
Poolside service offering sandwiches, snacks and drinks. Hours: 9:00 am to 6:00 pm
Simply Seafood
Seafood restaurant open for breakfast, lunch and dinner. Hours: 6:30 am – 11:00 pm Closed for lunch through October 27, 2009. Closed for dinner through September 30, 2009.
Lobby Bar
A sophisticated setting for cocktails and conversations. Hours: 4:00 pm to 12:00 am
Room Service
Room service is available 24 hours a day!

Meeting facilities

Meeting Info
Hotel has nine meeting rooms, a grand ballroom and creative catering and professional meeting planners to handle all details.

Hotel Policies

Check-in:
1600
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (169)

Ratings and reviews for JW Marriott Cancun Resort & Spa

Overall score

4.5 / 5
5.01.0
169 out of 169
Amenities:
4.4
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.7
Location:
4.5
Value:
4.1

92% would recommend to a friend.

Sort by:
Review of JW Marriott Cancun Resort & Spa

Reviewer score

4
5.01.0
Anonymous
San Jose, CA, USA
Oct 18, 2011

Expected more out of JW

Service was not the best - attitude of people was not on par with a JW. Some were good. Concierge was pathetic... Would rather chat away on the phone and laugh and giggle rather than help. Directions/choices of the concierge left a lot to be desired. Food was ok at the Grill.. But choices were limited.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
MarcosNG
Business
Mexico
Sep 10, 2011

Excelent

Worth every each cent$ you pay! The bad part was just one restaurant open and the menu a litlle limited

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
MarcosNG
Business
Mexico
Sep 10, 2011

Excelent

Worth every each cent$ you pay! The bad part was just one restaurant open and the menu a litlle limited

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
Anonymous
Boonton, NJ
Jul 9, 2011

Fun and relaxing

We had only 3 days but it was well worth it. The room was spacious. The pool was huge and this time of year it was not very crowded. We enjoyed relaxing by the pool. We went on a snorkeling trip. The hotel has a travel desk where we booked a day trip to Chichen Itza. For 3 days we saw alot and still had time to relax. The price was reasonable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

AquaWorld is only 2 hotels away and offers many water activities. We went on a speed boat snorkel tour which was awesome.

Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
Anonymous
Boonton, NJ
Jul 9, 2011

Fun and relaxing

We had only 3 days but it was well worth it. The room was spacious. The pool was huge and this time of year it was not very crowded. We enjoyed relaxing by the pool. We went on a snorkeling trip. The hotel has a travel desk where we booked a day trip to Chichen Itza. For 3 days we saw alot and still had time to relax. The price was reasonable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

AquaWorld is only 2 hotels away and offers many water activities. We went on a speed boat snorkel tour which was awesome.

Review of JW Marriott Cancun Resort & Spa

Reviewer score

4
5.01.0
Anonymous
NY
Apr 25, 2011

Nice hotel but restaurants were so-so

Hung out at the hotel for a few but did various tours (Mayan ruins, Xcaret) on other days. Pool and beach were very nice - service on both was very good. The spa and health club facilities were wonderful. Food at the pool was decent but food at the hotel's restaurant was pretty bad - we were glad we did not take an all-inclusive package. There were good restaurnats within wlaking distnace as well as down-town

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
Kerneo
Chicago
Mar 29, 2011

Good Hotel

Everything is pretty good. Nice beach, nice staff. I would definitely choose Marriott again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Check with the front desk. You can get 10 - 15% discount coupons for the restaurants within the resort.

Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
Kerneo
Chicago
Mar 29, 2011

Good Hotel

Everything is pretty good. Nice beach, nice staff. I would definitely choose Marriott again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Check with the front desk. You can get 10 - 15% discount coupons for the restaurants within the resort.

Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
Hareth_79
milwaukee, wi
Mar 16, 2011

It was a great hotel

It was a great experience.. Everyone was happy and smiling.. They attended to all our requests and made sure we have a nice vacation..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: In Hotel

Just enjoy the resort and relax..

Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
Hareth_79
milwaukee, wi
Mar 16, 2011

It was a great hotel

It was a great experience.. Everyone was happy and smiling.. They attended to all our requests and made sure we have a nice vacation..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: In Hotel

Just enjoy the resort and relax..

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