JW Marriott Cancun Resort & Spa ★★★★★

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$343
avg/night
Rate and special offer based on
Check-in: Feb 28, 2016 Check-out: Mar 1, 2016
4.4 /5
Overall score
87%
Would recommend
Amenities:
4.3
Cleanliness:
4.7
Hotel staff:
4.6
Comfort:
4.6
Location:
4.5
Value:
4.1
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Overview

Resting majestically on a street named for the Mexican winged serpent of yore, JW Marriott Cancun Resort and Spa in Cancun offers its guests unparalleled views of the scintillating ocean surf from luxurious balconies and terraces. Upon them, visitors can dine on sumptuous room-service any time of the day or night. Comprising 14 floors and 374 rooms, 74 of which are suites, and almost 50,000 square feet of meeting space, the resort caters equally well to pleasure and business travelers. The property lives up to its flagship status, having earned the AAA Five Diamond Award, a rating fewer than 1 percent of hotels receive.

Highlights

Key facts

The resort features nine on-site dining facilities, from the ultra-formal Gustino Italian Grill to the supremely casual delicatessen. Diners who want to go out can walk to La Habichuela Sunset to sample Mayan cooking or take transportation a couple of miles to enjoy delectable seafood at Lorenzillos, which features its own lobster farm. The ruins of Chichen Itza beckon from out of the past, and all-day tours are available. Those who enjoy the water can snorkel with whale sharks, dive on the Palancar Reef or fish. Guests anxious to hit the fairways can travel 12 miles to the Playa Mujeres Golf Course, which was designed by Greg Norman.

Dining

Gourmet Deli
This restaurant provides meals and snacks for breakfast, lunch and dinner. Hours: 6:00 am – 10:00 pm
Gustino Italian Grill
Serving fresh seafood and specialty cuisines. Hours: 6:00 pm - 11:00 pm
Beach Walk Market Place
Poolside service offering sandwiches, snacks and drinks. Hours: 9:00 am to 6:00 pm
Simply Seafood
Seafood restaurant open for breakfast, lunch and dinner. Hours: 6:30 am – 11:00 pm Closed for lunch through October 27, 2009. Closed for dinner through September 30, 2009.
Lobby Bar
A sophisticated setting for cocktails and conversations. Hours: 4:00 pm to 12:00 am
Room Service
Room service is available 24 hours a day!

Meeting facilities

Meeting Info
Hotel has nine meeting rooms, a grand ballroom and creative catering and professional meeting planners to handle all details.

Recommendations for you

Guest score 4.4 / 5
$199
Guest score 4.0 / 5
$149
Guest score 4.3 / 5
$301
Guest score 4.2 / 5
$410
Guest score 4.5 / 5
$319

Amenities

Featured

  • WiFi
  • Free parking
  • Pool

General

  • Concierge

Activities

  • Pool
  • Fitness Center
  • Spa

Dining

  • Restaurant
  • Room service

Services

  • Business center
  • Conference facilities

Internet

  • WiFi

Parking

  • Free parking

Accessibility

  • Accessible Rooms/Facilities

Reviews

4.4 /5 Overall score

87% Would recommend

  • Amenities: 4.3/5
  • Cleanliness: 4.7/5
  • Hotel staff: 4.6/5
  • Comfort: 4.6/5
  • Location: 4.5/5
  • Value: 4.1/5

Best Property and Staff in Cancun

Would recommend Tue, Dec 22, 2015
This is one of the nicest properties on the island. The attention to detail from ALL the staff made it even better. This is where you want to stay

| N/A Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Friendly hotel but wouldn't book again

Would not recommend Sun, Aug 30, 2015
We booked JW for 10 nights. Having requested interconnecting rooms for our 2 daughters we were told that none were available but instead we're asked if we wanted to pay for a room upgrade from ocean to premier ocean view which we did. We were then told that there were refurbishment works being undertaken and we wouldn't hear a thing. We were put in rooms right next door to the building work. We then complained as my husband is asthmatic got put in the presidential suite for the night, which sounds fab but had 1 bed for a family of four. Next day got 2 rooms, but not interconnecting or next door to each other. 5 days in, building works began on the rooms opposite and my husband ended up having an asthma attack. We got moved again. It is not a 5* hotel. More a marble covered 4*. Pools were fabulous and no problem getting sunbeds. Beach fantastic and clean. Outstanding feature is without a doubt the manners and service of the waiters at the restaurants and poolside. They made the trip for us. No entertainment, no pool games, so nothing to do after dinner. This is our 3rd in Cancun. Stayed at the Beach Palace last year but as it was fully booked this year we chose the JW instead. Big mistake

| N/A Family

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 2 /5

5 star but too old

Would not recommend Thu, Aug 20, 2015
It's not worth the money. I would refer some hotels new, they are cheaper but more comfortable

| Zhengzhou Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

First time in Cancun

Would recommend Thu, Jul 30, 2015
Beautiful hotel, wonderful pool, pricey buffet. Wanted a double, got a king. They offered a rollaway, but I preferred space in the room. Fantastic in-room dining. Wish the kids club was easier to access. Slow poolside service. Travel agent inside hotel was convenient and helpful! They have GoPros for rent in the business center. ...but don't lose it like I did or you'll end up paying a hefty fee! Take the bus on the main road for 8 pesos (~ $.50us) instead of a dollar each way. ..or pay for an overpriced taxi out front. Excellent concierge. Kind and helpful workers.

| N/A Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Awesome winter vacation trip

Would recommend Mon, Apr 27, 2015
The room view is very good. The service is nice, too. It is a great place to go for winter vacation. Everything is so great.

| N/A Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Awesome family trip

Would recommend Mon, Apr 27, 2015
Great hotel and great location. Excellent service - especially around the pool and beach areas!

| tiburon Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

ESPECTACULAR!!

Would recommend Sat, Nov 29, 2014
Disfrute de unas maravillosas vacaciones con mi familia en este hotel. Digno de recomendar. Excelente calidad y servicio.

| BOGOTA, COLOMBIA Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

VACACIONES MARAVILLOSAS

Would recommend Tue, Nov 25, 2014
El hotel es espectacular, playas hermosas, habitación limpia y cómoda, servicio inigualable.

| BOGOTA, COLOMBIA Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great Stay

Would recommend Fri, Oct 10, 2014
Hotel is beautiful and staff is great. I would def recommend this hotel.

| NJ Business

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

excellent hotel

Would recommend Tue, Aug 19, 2014
great experience. if anything i feel that the staff are too attentive to my needs. They are incredibly nice people, kept asking me if things were ok all the time. great trip.

| albuquerque Business

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Top hotels

Nearby points of interest

Avenida Kukulkan 0.7 mi
Interactive Aquarium 1.6 mi
El Rey Ruins 1.7 mi
Playa Delfines 1.7 mi
Wet'n Wild Cancun 4.1 mi
Museo Maya de Cancun 4.4 mi
Dolphinaris Cancun 4.4 mi
Playa Tortugas 4.5 mi
Dubai Palace Casino 5.2 mi
Riviera Cancun Golf 5.8 mi
Avenida Tulum 6.2 mi

Hotel Policies

  • Check-in: 4:00 PM
  • Check-out: 12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

$343
avg/night
Choose dates
Rate and special offer based on Check-in: Feb 28, 2016 Check-out: Mar 1, 2016