Hotel Overview
Great Winter Getaway
Easy to get to, clean, wonderful staff and restaurants. Beautiful beach and excellent escape from...
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Jack23
- Jan 21, 2012
Fun in the sun!
We enjoyed our stay at the JW. It was a great choice for the holidays. The decor at the lobby was...
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Funny money
- Jan 2, 2012
Sophisticated, oceanfront Cancun resort and spa with luxury amenities
The JW Marriott Cancun Resort & Spa is on the Caribbean Sea and offers the utmost in luxury. The tranquil resort has a swanky, three-story Mayan-inspired health spa with fitness center and heated swimming pool. The JW Marriott Cancun Resort & Spa also has indoor and outdoor spa tubs, an indoor pool with lap lanes and a quiet swimming pool. Distinguished guest rooms have private balconies and ocean views. A lagoon-style scuba diving pool, club-level rooms and tennis courts are added amenities.
JW Marriott Cancun Resort & Spa Rooms
- Puerta al Mar - Deluxe Ocean View Room
- Celebrate each day of your vacation high above Cancuns sundrenched beaches when you select a Puerta al Mar guestroom. Toast the Caribbean Ocean and its seemingly-endless horizon with cocktails for two on your balcony. Let the ocean soothe you into the luxury of 5-Diamond resort sleep when you sink into a king bed or two double beds outfitted with tropical-weight comforter(s). Your guestroom provides 43.5 square meters (467 square feet) of superb living space and all of the amenities you have come to expect from a world class resort, including: Wireless Internet connection (surcharges) 32-inch flat-screen LCD TV with cable programming and pay movies Ipod Station Minibar Bathrobes and slippers Bathroom with dual vanity sinks Scale Vanity mirror In-room digital safe Individual climate control
- Estrella del Mar - Deluxe Grand Ocean Front Suite
- Your spacious and elegantly furnished terrace inspires you to spend every moment outdoors, enjoying the ocean and pool view, but 1344 square feet of superbly appointed interiors, complete with separate living and dining rooms, bring you inside, perhaps to entertain guests or for the simple joy of lounging. Your days in the sun will make the coolness and comfort of your king bed, in Revive signature bedding, absolutely irresistible. After a night of sleeping beneath a down comforter and 300-thread-count cotton linens, you will be ready to make the most of every amenity the JW Marriott Resort and Spa has to offer. Wireless Internet connection (surcharges) One and a half bathrooms 32- inch flat-screen LCD TV with cable programming and pay movies iPod station Walk-in closet Wet bar and minibar Bathroom with dual vanity sinks Bathrobes & slippers Scale Vanity mirror In-room digital safe Individual climate control Double balcony
- Las Olas - Ocean View Room
- Views of Cancuns lively beach scene and the blue of the Caribbean Ocean are yours to delight in when you select a Las Olas guestroom. Step out onto your balcony each morning to a Mayan sunrise and coffee for two at your cocktail table. Dream the night away in 5-Diamond luxury upon a king bed or two double beds outfitted with tropical-weight comforter(s). Thoughtful amenities in your 43.5 meter guestroom (467 feet) include: Wireless Internet connection (surcharges) 32-inch flat-screen LCD TV with cable programming and pay movies iPod Station Minibar Bathrobes and slippers Bathroom with dual vanity sinks Scale Vanity mirror In-room digital safe Individual climate control
- Las Brisas Suite - JW Luxury Suite
- Sunshine, ocean breezes and 5-Diamond luxury define your Cancun experience when you select a Las Brisas Suite as the setting for your next vacation. Begin and end each day overlooking the turquoise water from the elegance of your furnished terrace. Step indoors to unwind in sumptuous surroundings, measuring 785 feet, where French doors open into a living room designed in the contemporary JW Marriott style. Slip into extravagant slumber upon a king bed outfitted with our renowned Revive signature bedding that includes a soft down comforter and 300-threadcount cotton linens. Wireless Internet connection (surcharges) 32-inch flat-screen LCD TV with cable programming and pay movies iPod Station Minibar Bathroom with dual vanity sinks Bathrobes and slippers Scale Vanity mirror In-room digital safe Individual climate control Separate living room with sofa bed and Flat screen TV
Hotel Map
Kukulcan Boulevard KM 14.5, Hotel Zone, Cancun, 77500
- Area served
- Cancun, Mexico
- Nearby airports
- Cancun International Airport (CUN).
- Area description
- The JW Marriott Cancun Resort & Spa is located in the heart of Cancuns hotel district, on a beautiful stretch of Caribbean beach on Mexico's Yucatan Peninsula. The JW Marriott Cancun Resort & Spa is adjacent to the Marriott CasaMagna Cancun Resort; the two resorts are connected by a Skywalk. Just two miles south of the Convention Center and shopping district, and approximately eleven miles from the Cancun International Airport, the resort is a two-hour drive from several historic Mayan ruin sites and ecological parks.
Amenities
- Business center
- Concierge
- Conference Facilities
- Fitness center
- Free parking
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Internet Access
- Meeting/Banquet Facilities
- Pool
- Restaurant
- Room Service
- Spa services
- Wireless Internet
Dining
- Gourmet Deli
- This restaurant provides meals and snacks for breakfast, lunch and dinner. Hours: 6:00 am 10:00 pm
- Gustino Italian Grill
- Serving fresh seafood and specialty cuisines. Hours: 6:00 pm - 11:00 pm
- Beach Walk Market Place
- Poolside service offering sandwiches, snacks and drinks. Hours: 9:00 am to 6:00 pm
- Simply Seafood
- Seafood restaurant open for breakfast, lunch and dinner. Hours: 6:30 am 11:00 pm Closed for lunch through October 27, 2009. Closed for dinner through September 30, 2009.
- Lobby Bar
- A sophisticated setting for cocktails and conversations. Hours: 4:00 pm to 12:00 am
- Room Service
- Room service is available 24 hours a day!
Meeting facilities
- Meeting Info
- Hotel has nine meeting rooms, a grand ballroom and creative catering and professional meeting planners to handle all details.
Hotel Policies
- Check-in:
- 1600
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (67)
Ratings and reviews for JW Marriott Cancun Resort & Spa
- All travelers (67) 4.5 / 5
- Business (1) 5 / 5
- Couples (28) 4.5 / 5
- Families (30) 4.4 / 5
- Friends (2) 5 / 5
- Singles (6) 4.5 / 5
- Amenities:
- 4.4
- Room cleanliness:
- 4.7
- Hotel staff:
- 4.7
- Room comfort:
- 4.6
- Location:
- 4.5
- Value:
- 4.1
91%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
mary margaret
couples getaway
Right on target for a luxury hotel.All rooms have a decent ocean view.Hotel staff very pleasant and accomodating.Pool area is inviting with plenty of lounge chairs.Breakfast buffet worth the approximate $25 if you have an appetite. Italian restaurant beautifully lit with candles and saxophonist to serenade you during dinner. Overall a very enjoyable stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Dining tip:
Short walk from hotel
Fred's Seafood was exquisite-request outdoor seating at sunset.Ride the local bus-comes by every few minutes,economical and very convenient.We loved Cancun - locals were very friendly without being pushy.They like Americans!Plenty to do or you can choose just to lounge by the turquoise waters with a cocktail and good book.
Reviewer score
Would recommend
Jack23
Great Winter Getaway
Easy to get to, clean, wonderful staff and restaurants. Beautiful beach and excellent escape from New York winter.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Funny money
Fun in the sun!
We enjoyed our stay at the JW. It was a great choice for the holidays. The decor at the lobby was great with a huge Christmas tree and life size gingerbread house. It made the lobby smell great. The restaurants at the JW were excellent. We particularly enjoyed the Italian for dinner and Sedona grill for breakfast. The pool and beach area were very nice. Although we would like to see more amenities for children such as water slides or beach activities/events. Also, it would be great to upgrade the kids club as its dated and sub-par as compared to Hyatt kids and Ritz kids programs.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Dining tip:
Short drive from hotel
We loved the restaurants downtown Cancun. Great deals and local food... La Parrilla and La Habichuela are must do's...
Reviewer score
Would recommend
BellaLA
This Is The Life
So we normally are not big chain hotel people but after this stay we are reformed! A pest infestation in a palapa hut south of playa del carmen left us homeless on our one week vacation-- at least cell phone service/internet worked and we searched for a hotel and found JW Marriott Cancun. As soon as we got to the hotel, we knew we were in the right place--the doormen were welcoming and (so friendly the whole trip,) the well manicured grounds-- even the scent of the cool, grand lobby was perfect. Our room was immaculate, the bed was so comfy, the luxurious clean sheets, the soft towels and the wonderful balcony overlooking the most gorgeous crystal blue waters of the carribbean sea! Priceless. We sunned all day in the "adults only" part of the beach with food and drink service-- cold drinks and great food. The pool area is huge and expansive there is a place and a beach chair for everyone! We ate al fresco overlooking the sea at the breakfast buffett (it was complimentary with our internet deal) every morning. We had a rental car and it was free valet and easy to access when we went "out on the town" at night. The hotel is relatively quiet at night. We had such a good time. We will be back (on a couples trip or with the whole family) for sure!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Dining tip:
In Hotel
Room service is accessible at all hours and we took advantage of the BEST BANANA SPLITS WORLD WIDE (the vanilla & strawberry ice cream, the nuts, the chocolate sauce, the whipped cream!) every single night to eat in bed!
Reviewer score
Would not recommend
Expected more out of JW
Service was not the best - attitude of people was not on par with a JW. Some were good. Concierge was pathetic... Would rather chat away on the phone and laugh and giggle rather than help. Directions/choices of the concierge left a lot to be desired. Food was ok at the Grill.. But choices were limited.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
MarcosNG
Excelent
Worth every each cent$ you pay! The bad part was just one restaurant open and the menu a litlle limited
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
Dixie's mom
Fun and relaxing
We had only 3 days but it was well worth it. The room was spacious. The pool was huge and this time of year it was not very crowded. We enjoyed relaxing by the pool. We went on a snorkeling trip. The hotel has a travel desk where we booked a day trip to Chichen Itza. For 3 days we saw alot and still had time to relax. The price was reasonable.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short walk from hotel
AquaWorld is only 2 hotels away and offers many water activities. We went on a speed boat snorkel tour which was awesome.
Reviewer score
Would recommend
Claudia
Nice hotel but restaurants were so-so
Hung out at the hotel for a few but did various tours (Mayan ruins, Xcaret) on other days. Pool and beach were very nice - service on both was very good. The spa and health club facilities were wonderful. Food at the pool was decent but food at the hotel's restaurant was pretty bad - we were glad we did not take an all-inclusive package. There were good restaurnats within wlaking distnace as well as down-town
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Kerneo
Good Hotel
Everything is pretty good. Nice beach, nice staff. I would definitely choose Marriott again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
Check with the front desk. You can get 10 - 15% discount coupons for the restaurants within the resort.
Reviewer score
Would recommend
Hareth_79
It was a great hotel
It was a great experience.. Everyone was happy and smiling.. They attended to all our requests and made sure we have a nice vacation..
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
In Hotel
Just enjoy the resort and relax..
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