Iberostar Cancun - All inclusive ★★★★

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$509
avg/night
Rate and special offer based on
Check-in: Mar 5, 2016 Check-out: Mar 8, 2016

Cancun what up✌

Would recommend Mon, Mar 24, 2014
It was a great vacation experience, not long enough, but now I know not to just go for the weekend. I wish they carried corona though, it's not a beach without corona. I would like to return to iberostar again. It was close to the night clubs, plazas, and the airport. All of the staff was great, none invading, but always there when we needed anything.

Shopping hint

La isla plaza

| Dalton, Georgia Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

Great all inclusive

Would recommend Thu, Mar 6, 2014
Just returned from 8 days at Iberostar and had a great experience. Food was diverse and plenty, room was comfortable but average, bathroom was a bit small but nice. Hotel was beautiful. They had great entertainment at night and the staff was excellent and attentive. Service was awesome. We played one round of golf and course was superb. Location was beautiful!,

| Vermont Friends

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Christmas vacation

Would recommend Sat, Dec 28, 2013
Hotel was very clean, rooms had air conditioning, food and restaurants were also very satisfying...staff speaks minimal English but wasn't bothered by this because they were all very accommodating...great pools big beautiful beach front but this side of cancan has very rough waters year around, beaches tagged with red flags, so don't expect to take advantage of the free water activities the hotel provides, but you can parasail and seadoo for a cost....city bus passes by hotel so you can go into cancan for a minimal cost....I would stay here again, we were there for seven days and that was perfect

| Oregon Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

good for price

Would recommend Sun, Dec 8, 2013
was good buy for price true 4 star spa was way over priced

| knox,tn Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

Best Hotel In Cancun

Would recommend Wed, Dec 4, 2013
Iberostar is a fantastic hotel! Every place in the hotel is an excellent size; the bedrooms, dining areas, swimming pools, theater and the lobby lounge. Our bedroom was so nice and clean. The beds are very comfortable and the view from the patio is amazing. I want to thank the waiters for being very appropriate and help, also the bedroom maids for keeping our bedroom clean and comfortable.

Dining

great selection, a lot of everything.

| Greeley, CO Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Beautiful location

Would recommend Sun, Dec 1, 2013
My husband and I returned last night from 8 days in Cancun at the Iberostar. The location of this hotel is beautiful, quiet and not crowded. The staff is friendly and accommodating. When checking in ask to see a map of the room they are suggesting. All rooms have an ocean view, ask to be on the side of the pool and grounds, as the other side overlooks the convention center roof, ugly. Beautiful private beach, the grounds and pools are beautiful, well cared for and maintained. There is always room to sit whether you are at one of the pools or the beach. There are two hot tubs....we tried one and it definitely could have been warmer. The food at the buffet was always plentiful and had a beautiful presentation. If I can say anything having come from a restaurant family is that the food was not always warm. If you bring large Schafer pans of eggs out HOT and place them under heat lamps, they should stay very warm for quite a while. Eggs along with other things were not kept warm enough. My suggestion until staff gets this straightened out is to eat from the stations where they are preparing food so that it is hot such as the omelets, chicken, and pasta bar, delicious. We used the hotel app to make a reservation at 6:30 the following evening in one of the restaurants and it showed that we had the reservation. When we got to the restaurant we did not have a reservation. Very disappointing as they suggest you download this app. There was a party of six that canceled two, so it worked out, just disappointed in the technology end of it. The steak restaurant over cooked our steaks, but the buffet there was delicious. The Japanese restaurant really pushes you to order what the chef is preparing on the grill in front of you, but it was hot and good. Typical Asian cuisine. Having said this, we never went hungry or thirsty. The lobby bartenders Alfredo, who has worked here 12 yrs and Gabriel also a long time employee, are always willing to please. FYI if there is a drink that you would like that is not on one of their two menus ask....they make many things not on the menu, such as Long Island Ice Teas, delicious! The rooms were always clean, and the beds made special with rose pedals and flowers;-). Over all this hotel is in a beautiful location, is clean and well cared for. The staff is polite and friendly. Well worth the money!

Shopping hint

Take bus r1 or r2 to go a short drive straight up the main road to Kukukan plaza to go shopping. The Taxco jewelry here is much cheaper than you will find from vendors at the hotel. The bus is 9.5 pesos or a dollar. You can also take the R27 which will also go all the way to mall of the Americas. At markets never pay what they are asking or in the hotel at vendors!!! I live in Mexico things were way over priced sometimes by as much as 10 times!!!! I want the Mexican people to make money but not take advantage. Be smart.

| Hubertus WI Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

BEST VACATION

Would recommend Fri, Sep 20, 2013
Perfect! Perfect! Perfect! This was one of the best vacations I have ever been on. The Iberostar Cancun was amazing. I went with my boyfriend September 6th to the 9th. Don’t listen to those reviews bashing this place because they clearly do not know what they are talking about or they must have been staying someplace else lol. The staff was amazing, everyone was friendly and helpful. The resort was clean and we had an amazing view. Here’s a tip ask for a pool view which also faces the ocean, it’s the best view there. Our room was a nice size with a king bed and even a couch, there was cable TV and a fully stocked fridge free of charge. The food was good at the specialty restaurants (there are 4). The food was just average at the buffet because it could use some more seasoning and flavor on the food but it was edible. My favorite restaurants were the hibachi and the gourmet. They had lobster, shrimp, duck, it was amazing. There is also a burger spot outside close to the pool. They serve burgers, fries, hot dogs and drinks only. It was pretty good and they made the best drinks there as well. There is also a swim up bar, and a bar in the lobby. Wifi is also available in the lobby and I happened to pick up wifi in my room on the third floor when I was on the balcony so that was great. The shows at night were cheesy but very well put together, there is a different show every night. Like 80’s night theme or Mr. Iberostar. There is also a spa and a sports bar upstairs. The resort is gated, so you totally feel safe. Everything was perfect, I recommend this hotel 100%. I’ve traveled to many places and stayed at many all exclusives and this was one of the best. It was beautiful and you get more than you pay for. I will defiantly be going back and staying there.

Dining

4 specialties restaurants, be sure to make your reservations as soon as you get there or in the mornings. They fill up quick. Its free and the food is good!

| Miami, FL Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Amazing family trip

Would not recommend Thu, Jul 4, 2013
This hotel has a beautiful location great pool lots of amenities and a great relaxing feel. The entertainment staff is truly amazing they keep you going all day and night but aren't pushy at all. The staff is truly the friendliest of any hotel we have ever stayed at. The rooms are very comfortable although booking a pool view is actually better than ocean view because you actually get both with a pool view. Odd number rooms are the best. Unfortunately the food at this hotels was really bad. The dinners especially. The restaurants you can make reservations at are terrible too.(that is if you can get a reservation, why we couldn't figure out because they were all half full when we were seated for dinner). The best was the gourmet restaurant where the food was actually good. Unfortunately we could only get a reservation there on the last of our seven night stay. This would have been an absolute perfect vacation for our extended family youngest being 17 oldest 70 if not for the food. As much as we all really enjoyed it we will be hard pressed to go back

Entertainment hint

Go see the shows. They are really very entertaining. We typically don't like the shows at hotels but the entertainment staff is very talented at this hotel

| Long Island. New york Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Great place

Would recommend Sun, May 26, 2013
Very nice place. Was expecting to stay in the main hotel with ocean view, but was given a residence with no ocean view, just the tops of coconut trees. Should get some sort of refund, since I paid extra for ocean view. The room was very nice, but again, no view of the ocean. Plenty to do, or just enjoy the pool. Ocean too rough, but enjoyable. Food at the buffet was okay, lots of choises. Food at the specialty restaurants was very good, great service. Staff was wonderfull and very attentive.

| Clark, NJ Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

Birthday vacation

Would recommend Sat, May 25, 2013
I book this vacation trip for me and my fiancé! And the vacation turn out to be awesome :-). The only negative at this hotel is making reservation for dinner. We had to end up talking to he manager about this complaining on an employee! Other than that he hotel is beautiful, the food was really good and the staff were very friendly! We will recommend this hotel to our friend!

| Riverside, California Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5