$145 Avg/night
Rate and special offer based on Check-in: Jul 7, 2013 Check-out: Jul 8, 2013

Hyatt Regency Cancun

4 stars
Hotel Zone, PO Box 1201, Cancun, 77500
Hotel Overview
Reviewer score
4.0
out of 5
275 reviews
Best Place to stay in Cancun

It's hard to tell where to stay in a place you had never been before and reviews seems all the... See full review

  • Pumas
  • May 15, 2013
You want to stay at Hyatt Regency

This is the best location in the hotel area. This modern contemporary mixed with local maxi can... See full review

  • Pumas
  • Apr 25, 2013
Conveniently located Punta Cancun beach hotel along Caribbean

Swept by balmy breezes, the Hyatt Regency Cancun is located along the sparkling Caribbean Sea within walking distance of shopping and nightlife. Features include a spa providing Vichy treatments and massages overlooking the ocean, a salon and a two-level pool with waterfall, garden cabanas and Balinese day beds as well as a fitness center. Comfortable, neutral-hued guest rooms are outfitted with MP3 alarm clocks and balconies and have sea, city or lagoon views.

 

Highlights
  • Two-tiered pool at Hyatt Regency Cancun offset by a waterfall, garden cabanas and quiet upper deck
  • Spa with ocean views and services such as massages, Vichy treatments and facials
  • Guest rooms with balconies overlooking the city, ocean or lagoon

 

Rooms

All guest rooms at the Hyatt Regency Cancun have one king or two double beds, private balconies, LCD TVs with cable, alarm clocks with MP3 capabilities and CD players, 24-hour room service, dual line phones and small dining areas as well as mini bars, bathrobes, in-room safes, wireless Internet service (fees apply) and individual climate control. Club-level rooms at the Hyatt Regency Cancun feature additional amenities, such as a lounge serving continental breakfast and evening cocktails and hors d'oeuvres.

 

Dining

A number of dining options at Hyatt Regency Cancun offer travelers choices. A poolside grill specializes in international, wood-fired dishes. A deli serves sandwiches, and a seaside spot offers buffet and a la carte selections. A pool bar pours tropical libations. The lounge and outdoor terraces facing the hotel zone offer drinks.

 

Recreation

The Hyatt Regency Cancun has a spacious, two-level swimming pool divided by a waterfall with a swim-up bar, chill upper-level deck and direct beach access to the turquoise Caribbean Sea. Other engaging options for adults and children include aerobics, beach volleyball, tennis and salsa lessons. Also, there is a spa on site and the Cancun Golf Club at Pok-Ta-Pok, fringed by Mayan ruins, is nearby.

 

Transportation
  • Cancun International Airport (15 mi/24 km)

 

Attractions
  • Cancun Convention Center (Across the street)
  • Cancun Golf Club at Pok-Ta-Pok (1.25 mi/2 km)

 

Business
  • Conference, meeting and event facilities for up to 400 people in 8,630 square feet of function space
  • High-speed Internet in public areas

 

Hyatt Regency Cancun Rooms

Standard Room with Balcony- 472 sq. ft.
Magnificent lagoon or city view from a private balcony welcome you to a 398 sq. ft offering soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort. Guestroom includes complimentary access to the fitness club and pool areas, Private Balcony, LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access (fee applies), Dual line phones, Small dining table, Hairdryer, Minibar, Individual air conditioning control, Individual heat control, Robes, In-room safe, Coffee maker, Voicemail, 24-hour room service, Iron/ ironing board and Concierge during regular hours
Ocean View w/Balcony-472 sq. ft.
Breathtaking premier views of the Caribbean Sea from a private balcony welcome you to a 398 sq. ft. offering soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort. Guestroom includes complimentary access to the fitness club and pool areas, Private Balcony, Chaise Lounge (rooms with one king bed), LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access (fee applies), Dual line phones, Voicemail, Small dining table, Hairdryer, Minibar, Individual air conditioning control, Individual heat control, Robes, In-room safe, Coffee maker, 24-hour room service, Iron/ ironing board and Concierge during regular hours.
Regency Club with Balcony-472 sq. ft.
Spectacular Caribbean Sea or lagoon views from a private balcony welcome you to a 947 sq. ft. on an exclusive VIP floor. Soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort with pampering amenities and one king or two double beds and modern bathrooms. Includes access to Regency Club Lounge that offers executive continental breakfast, a fine selection of cocktails and hors d'oeuvres in the evening, private check-in/out and personalized attention of our concierge. Including amenities as Private Balcony, LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access, (fee applies), Deluxe Vanity Amenities, 24 hours room service, Iron/ ironing board , Dual line phones, Voicemail, Small dining table, Slippers, Hairdryer, Minibar, Individual air conditioning control, Robes, Coffee Maker, In-room safe and Concierge during regular hours.

Amenities

  • Wireless internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa services
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
Safe deposit box
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 4.3 out of 5
Reviewer score 4.0 out of 5

Hotel Map

21.1347 -86.743
Area served
The Hyatt Regency Cancun is located on the tip of the Cancun Peninsula and surrounded on all sides by the Caribbean Sea.
Nearby airports
Hyatt Regency Cancun is 24 kilometres (15 miles) from Cancun International Airport.
Area description
Located in Punta Cancun, right on the Caribbean Ocean and in the heart of the Hotel Zone, Hyatt Regency Cancun is just steps away from world-class shopping, restaurants and nightlife.

Nearby points of interest

  • Museo Maya de Cancun: 1 mi
  • El Rey Ruins: 2.1 mi
  • Interactive Aquarium: 2.2 mi
  • Playa Tortugas: 3.2 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 5.2 mi
  • Playa Delfines: 5.4 mi
  • Avenida Tulum: 5.6 mi
  • Iberostar Cancun Golf Course: 5.7 mi
  • Wet'n Wild Cancun: 7.7 mi
  • Dolphinaris Cancun: 8.1 mi
  • Riviera Cancun Golf: 9.5 mi

Meeting facilities

Meeting Info
As well as offering the ultimate in comfort, cuisine and leisure, Hyatt Regency Cancun provides the perfect venue for your next Cancun conference, meeting or event for up to 400 people. Offering 8,630 square feet of function space in addition to outdoor spaces, the resort offers a full service business center and all guestrooms and public areas offer high-speed wireless Internet access. The Cancun Convention Center is conveniently located walking distance from the hotel and provides additional meeting

Dining

The LOUNGE & Terraces
Lounge bar with relaxed atmosphere to delight sophisticated drinks by the lobby or on one of the outside terrace overlooking the Cancun hotel zone at night.
Open from 09:00 a.m to 12:00 midnight.
The POOL BAR
Poolside bar with swim-up section where you can enjoy your favorite drink as well as a variety of mid-day snacks and sandwiches.
Open from 09:00 a.m. to 06:00 p.m.
The GRILL
A sumptuous array of international cuisine located poolside with a breathtaking view over the Caribbean Sea.
Open from 12:00 noon to 11:00 p.m.
O
Located in the main lobby, O offers delicious energizing breakfast buffet or a la carte options. Inside setting or outside by the ocean overlooking the Caribbean Sea. Delight an irresistible variety of croissants, danish pastries and fresh breads made in our famous bakery.
Open from 06:30 a.m. to 12:00 noon.
The DELI
Treat yourself to a lovely breakfast at the terrace or grab something to enjoy during your adventurous day.
Open from 06:00 a.m. to 11:00 p.m.

Hotel Policies

Check-in:
1500
Check-out:
1300

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (275)

Ratings and reviews for Hyatt Regency Cancun

Overall score

4 / 5
61 out of 275
Amenities:
4.2
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4.3
Location:
4.7
Value:
4.1

89% would recommend to a friend.

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Review of Hyatt Regency Cancun

Reviewer score

4
Kitty Catty
Philly
May 15, 2013

Far enough but also very close

Great hotel for anyone over 30 that is looking for a vacation that is not over run by 20 year olds on spring break. It's close enough to the night life that if you decide to go out for a drink or a little dancing you can walk, but far enough away that you can still be secluded from all the "partiers". The beach is amazing, never overcrowded. The only downfall is there is only 1 restaurant on premises, although a very good restaurant I would have preferred a little more choice. Overall a really nice hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Nightlife tip: Short walk from hotel

Nothing really starts happening until midnight and always negotiate the price for the club entry fees, you will be quoted a very high price at first, never accept that price..

Review of Hyatt Regency Cancun

Reviewer score

4
Steve Moer
Los Angeles
Apr 22, 2013

Good

Good place to stay in. The view is amazing and the service are great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Hyatt Regency Cancun

Reviewer score

5
Letty Villegas
san diego
Apr 15, 2013

great vacation

great place to stay in Cancun, close to the night life.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Hyatt Regency Cancun

Reviewer score

4
Jenny simth
Los Angeles
Apr 12, 2013

Best location

They have best location at hotel zone in cancun It really close to center

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hyatt Regency Cancun

Reviewer score

5
zulfilegend
ashland, ohio
Mar 17, 2013

Hyatt Regency Cancun

this hotel has a good location that closes to every thing and specially clubs and their services were fantastic i really like how they serve people i enjoyed my time and im planning to come again to Hyatt Regency

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hyatt Regency Cancun

Reviewer score

2
mikezy
Michigan
Mar 10, 2013

Good hotel, but bad staff

The staff and manager were rude. They treated different customers unfairly and made unreasonable mistakes.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
3
Review of Hyatt Regency Cancun

Reviewer score

4
Bob the explorer
San Antonio
Jan 28, 2013

In town and great swiming

If I could bring my grand kids anywhere it would be to here. The staff are very helpful and the food is very good. Close to everything you can do in Cancun too.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Short walk from hotel

Go to the beach early.

Review of Hyatt Regency Cancun

Reviewer score

4
Bernie from Dunedin
Dunedin, New Zealand
Jan 26, 2013

Tasteful taste of Mexico

Lovely hotel room but the aspect left a little to be desired. The staff were very helpful. Location was good and within easy access to the lovely beaches of Cancun and the township

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Not Applicable

Make sure you go to Xcaret when in the area as I have been told its lovely but we didn't know and missed going there.

Review of Hyatt Regency Cancun

Reviewer score

4
alex 888
san jose, CALIGORNIA
Jan 18, 2013

great location

I really like this hotel. The staff was very friendly. The room was clean. Location is great: bars, cafes and restaurants are close to the hotel. And beach is beautiful! I definately would stay in this hotel if I went to Cancun again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hyatt Regency Cancun

Reviewer score

5
Mary Grace Traveler
Columbus, OH
Dec 27, 2012

friends Mexican vacation

Staying at the Hyatt was fantastic and we will surely return. We hopped the local bus to access ever location we were looking for at a fraction of a cab fare. We went to Fred's, a local seafood restaurant, which we highly recommend-best food of a 2 week vacation. The food in the hotel was above par though a bit pricy and the breakfast buffet was excellent and well worth the cost. Our wait staff were friendly and good conversationalist and attentive. The beach was beautiful with plenty of chairs and tiki huts. Over all it was a fabulous 4 night stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

We went by bus to the newly opened Cancun Museum which was excellent a must see while staying in Cancun.

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