$135 Avg/night
Rate and special offer based on Check-in: May 26, 2013 Check-out: May 27, 2013

Hyatt Regency Cancun

4 stars
Hotel Zone, PO Box 1201, Cancun, 77500
Hotel Overview
Reviewer score
4.0
out of 5
274 reviews
Best Place to stay in Cancun

It's hard to tell where to stay in a place you had never been before and reviews seems all the... See full review

  • Pumas
  • May 15, 2013
You want to stay at Hyatt Regency

This is the best location in the hotel area. This modern contemporary mixed with local maxi can... See full review

  • Pumas
  • Apr 25, 2013
Conveniently located Punta Cancun beach hotel along Caribbean

Swept by balmy breezes, the Hyatt Regency Cancun is located along the sparkling Caribbean Sea within walking distance of shopping and nightlife. Features include a spa providing Vichy treatments and massages overlooking the ocean, a salon and a two-level pool with waterfall, garden cabanas and Balinese day beds as well as a fitness center. Comfortable, neutral-hued guest rooms are outfitted with MP3 alarm clocks and balconies and have sea, city or lagoon views.

 

Highlights
  • Two-tiered pool at Hyatt Regency Cancun offset by a waterfall, garden cabanas and quiet upper deck
  • Spa with ocean views and services such as massages, Vichy treatments and facials
  • Guest rooms with balconies overlooking the city, ocean or lagoon

 

Rooms

All guest rooms at the Hyatt Regency Cancun have one king or two double beds, private balconies, LCD TVs with cable, alarm clocks with MP3 capabilities and CD players, 24-hour room service, dual line phones and small dining areas as well as mini bars, bathrobes, in-room safes, wireless Internet service (fees apply) and individual climate control. Club-level rooms at the Hyatt Regency Cancun feature additional amenities, such as a lounge serving continental breakfast and evening cocktails and hors d'oeuvres.

 

Dining

A number of dining options at Hyatt Regency Cancun offer travelers choices. A poolside grill specializes in international, wood-fired dishes. A deli serves sandwiches, and a seaside spot offers buffet and a la carte selections. A pool bar pours tropical libations. The lounge and outdoor terraces facing the hotel zone offer drinks.

 

Recreation

The Hyatt Regency Cancun has a spacious, two-level swimming pool divided by a waterfall with a swim-up bar, chill upper-level deck and direct beach access to the turquoise Caribbean Sea. Other engaging options for adults and children include aerobics, beach volleyball, tennis and salsa lessons. Also, there is a spa on site and the Cancun Golf Club at Pok-Ta-Pok, fringed by Mayan ruins, is nearby.

 

Transportation
  • Cancun International Airport (15 mi/24 km)

 

Attractions
  • Cancun Convention Center (Across the street)
  • Cancun Golf Club at Pok-Ta-Pok (1.25 mi/2 km)

 

Business
  • Conference, meeting and event facilities for up to 400 people in 8,630 square feet of function space
  • High-speed Internet in public areas

 

Hyatt Regency Cancun Rooms

Standard Room with Balcony- 472 sq. ft.
Magnificent lagoon or city view from a private balcony welcome you to a 398 sq. ft offering soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort. Guestroom includes complimentary access to the fitness club and pool areas, Private Balcony, LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access (fee applies), Dual line phones, Small dining table, Hairdryer, Minibar, Individual air conditioning control, Individual heat control, Robes, In-room safe, Coffee maker, Voicemail, 24-hour room service, Iron/ ironing board and Concierge during regular hours
Ocean View w/Balcony-472 sq. ft.
Breathtaking premier views of the Caribbean Sea from a private balcony welcome you to a 398 sq. ft. offering soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort. Guestroom includes complimentary access to the fitness club and pool areas, Private Balcony, Chaise Lounge (rooms with one king bed), LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access (fee applies), Dual line phones, Voicemail, Small dining table, Hairdryer, Minibar, Individual air conditioning control, Individual heat control, Robes, In-room safe, Coffee maker, 24-hour room service, Iron/ ironing board and Concierge during regular hours.
Regency Club with Balcony-472 sq. ft.
Spectacular Caribbean Sea or lagoon views from a private balcony welcome you to a 947 sq. ft. on an exclusive VIP floor. Soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort with pampering amenities and one king or two double beds and modern bathrooms. Includes access to Regency Club Lounge that offers executive continental breakfast, a fine selection of cocktails and hors d'oeuvres in the evening, private check-in/out and personalized attention of our concierge. Including amenities as Private Balcony, LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access, (fee applies), Deluxe Vanity Amenities, 24 hours room service, Iron/ ironing board , Dual line phones, Voicemail, Small dining table, Slippers, Hairdryer, Minibar, Individual air conditioning control, Robes, Coffee Maker, In-room safe and Concierge during regular hours.

Amenities

  • Wireless internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa services
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
Safe deposit box
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 4.3 out of 5
Reviewer score 4.0 out of 5

Hotel Map

21.1347 -86.743
Area served
The Hyatt Regency Cancun is located on the tip of the Cancun Peninsula and surrounded on all sides by the Caribbean Sea.
Nearby airports
Hyatt Regency Cancun is 24 kilometres (15 miles) from Cancun International Airport.
Area description
Located in Punta Cancun, right on the Caribbean Ocean and in the heart of the Hotel Zone, Hyatt Regency Cancun is just steps away from world-class shopping, restaurants and nightlife.

Nearby points of interest

  • Museo Maya de Cancun: 1 mi
  • El Rey Ruins: 2.1 mi
  • Interactive Aquarium: 2.2 mi
  • Avenida Kukulkan: 3.2 mi
  • Playa Delfines: 5.4 mi
  • Dolphinaris Cancun: 8.1 mi
  • Riviera Cancun Golf: 9.5 mi

Dining

The LOUNGE & Terraces
Lounge bar with relaxed atmosphere to delight sophisticated drinks by the lobby or on one of the outside terrace overlooking the Cancun hotel zone at night.
Open from 09:00 a.m to 12:00 midnight.
The POOL BAR
Poolside bar with swim-up section where you can enjoy your favorite drink as well as a variety of mid-day snacks and sandwiches.
Open from 09:00 a.m. to 06:00 p.m.
The GRILL
A sumptuous array of international cuisine located poolside with a breathtaking view over the Caribbean Sea.
Open from 12:00 noon to 11:00 p.m.
O
Located in the main lobby, O offers delicious energizing breakfast buffet or a la carte options. Inside setting or outside by the ocean overlooking the Caribbean Sea. Delight an irresistible variety of croissants, danish pastries and fresh breads made in our famous bakery.
Open from 06:30 a.m. to 12:00 noon.
The DELI
Treat yourself to a lovely breakfast at the terrace or grab something to enjoy during your adventurous day.
Open from 06:00 a.m. to 11:00 p.m.

Meeting facilities

Meeting Info
As well as offering the ultimate in comfort, cuisine and leisure, Hyatt Regency Cancun provides the perfect venue for your next Cancun conference, meeting or event for up to 400 people. Offering 8,630 square feet of function space in addition to outdoor spaces, the resort offers a full service business center and all guestrooms and public areas offer high-speed wireless Internet access. The Cancun Convention Center is conveniently located walking distance from the hotel and provides additional meeting

Hotel Policies

Check-in:
1500
Check-out:
1300

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (274)

Ratings and reviews for Hyatt Regency Cancun

Overall score

4 / 5
274 out of 274
Amenities:
4.1
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.1
Location:
4.5
Value:
4.1

85% would recommend to a friend.

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Review this hotel
Review of Hyatt Regency Cancun

Reviewer score

4
Steve Moer
Los Angeles
Apr 22, 2013

Good

Good place to stay in. The view is amazing and the service are great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Hyatt Regency Cancun

Reviewer score

4
Mac A Doo
upstate NY
Apr 13, 2013

OK place , very nice beach setup

Our room faced the lobby , the noise from the other hotel condenser units made it almost impossible to sit on the balcony . breakfast cost 300 pesos per person , 28 dollars us ,no free continential bfast . Pool very nice .

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Dining tip: Short walk from hotel

Carlos and Charlies very good Mexican meals !

Review of Hyatt Regency Cancun

Reviewer score

4
Fun Tourist
Seattle, WA
Apr 21, 2013

Great location...great staff...great beach!!!

Staff is awesome from the check in process, beach service, room service and check out. Rooms are clean and tidy. View is amazing. Location to all the nightlife is great!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Hyatt Regency Cancun

Reviewer score

4
Kitty Catty
Philly
May 15, 2013

Far enough but also very close

Great hotel for anyone over 30 that is looking for a vacation that is not over run by 20 year olds on spring break. It's close enough to the night life that if you decide to go out for a drink or a little dancing you can walk, but far enough away that you can still be secluded from all the "partiers". The beach is amazing, never overcrowded. The only downfall is there is only 1 restaurant on premises, although a very good restaurant I would have preferred a little more choice. Overall a really nice hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Nightlife tip: Short walk from hotel

Nothing really starts happening until midnight and always negotiate the price for the club entry fees, you will be quoted a very high price at first, never accept that price..

Review of Hyatt Regency Cancun

Reviewer score

4
Robert N.
Atlanta, GA
Apr 29, 2013

Nice Hotel - Reserve Your BED early

This was my 30th wedding anniversary present to my wife. I upgraded my room to a more expensive room, which stated 1 king or 2 full beds. When we arrived there were no King size beds available. The next King size bed would be ready 3 days later. Disappointed, is putting it mildly. We were able to move after the 3rd day to that room. We were compensated with free WiFi for the duration of our stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Money-saving tip: Not Applicable

Book your transportation to and from hotel, before you arrive. Taxi's will attempt to charge you $50-60 a couple. Should be about 400 pesos ($35-40)When you arrive you may be asked to tour a local hotel. This is a sales pitch for timeshares.

Review of Hyatt Regency Cancun

Reviewer score

3
Anonymous
Denver, CO
Oct 4, 2007

Make sure your wallet is full of money

The hotel was nice. But $2 for a can of beer, or soda out of a cooler, at a deli that was basically a shopette? Everything at the hotel was outragous!! Four drinks at the pool bar, with tip, tax, etc, was $50 dollars US. The cafe was over priced for the value of the meal. You'd be best served to cross the street to the supermarket, about the size of a 7-Eleven.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
2
Nightlife tip: Short walk from hotel

The nightlife is great, loud and active.

Review of Hyatt Regency Cancun

Reviewer score

3
Anonymous
Fort Lauderdale, FL
Jul 29, 2007

fantastic amenities and decoration

sorry to say we had some problems with the sink in the lavatory which was stuck and although we asked someone at the front desk about it, it was never taken care of. The tv control wasn?t in the room when we checked in and when they brought us one, it didn?t work.The bed and decoration, wonderfully clean and proper, but we didn?t get the key to our fridge at the moment of checking in, that was in the front desk, what I?ve seen is that the room wasn?t , it seems ready for newcomers. The staff seemed quite willing, but things didn?t happen after requests. We also had a problem with the toilet?s cover, it was stuck too front wards and the tap kept falling on my back as soon as you got up. Very uncomfortable I assure you. Unluckily these things were?nt taken care of, after our claims. FOR THE REST WE WERE VERY COMFORTABLE,WITH ALL THE AMENITIES AND THOUGHT THEY WERE UP TO A HYATTS STANDARD.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
5
Shopping tip: Short walk from hotel

SHORT WALK OR RIDE ON BUS, VERY GOOD MEANS OF TRANSPORT, FOR SHOPPING AND DINING. QUIET AREA.

Review of Hyatt Regency Cancun

Reviewer score

3
Anonymous
El Paso
Jan 1, 2009

Lots of problems

The staff is not very helpful. There was a flood in one of the floors of the hotel one night. The hotel has an excellent location although there is no direct access to the beach. In general it was a dissapointing experience.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
3
Nightlife tip: Short walk from hotel

Close to the hotel in that area there is a bit of everything: restaurants, bars, night clubs, etc.

Review of Hyatt Regency Cancun

Reviewer score

3
Anonymous
snellville, ga
May 25, 2009

ralph

Other hotels I've stayed at in Cancun seemed nicer.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
3
Review of Hyatt Regency Cancun

Reviewer score

3
GARY & NITA
COCOA BEACH, FL
Jun 13, 2009

DISAPPOINTING VISIT-NON HYATT LIKE

COULD NOT BE ON REGENCY LEVEL-UNDERSTAND SITLL UNDER RENOVATION-WAS TOLD IT WAS TOTALLY DONE. PAID REGENCY FEE WHICH ALLOWED BAR 5PM TO 7PM. DID NOT RETURN FROM TOURS UNTIL 7PM. BREAKFAST WAS THE HIGHLITE OF THE VISIT. ROOM WAS DIRTY WHEN ARRIVED AND NEVER CLEANED PROPERLY. COFFEE POT WAS NEVER CLEANED. CUPS NEVER REPLACED OR CLEANED. SINK WOULD NOT DRAIN WHEN ARRIVED. WATER NEVER GOT HOT. CHOSE HYATT OVER MARRIOTT BECAUSE OF PAST EXPERIENCE. HOTEL DID NOT LIVE UP TO HYATT STANDARDS.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
2
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