Hyatt Regency Cancun

This hotel was great. Fun, friendly, and everybody was really nice and helpful! My only complaint was that the pool was ice cold but otherwise it was great. It was a great hotel; close to everything (restaurants, bars, shopping, and beach).

Great experience booking two excursions with the on-site representative from the excursion company - thoroughly enjoyed those two excursions Hotel staff was helpful and very polite and pleasant Great little deli in the hotel

The stay was great. Breakfast was included in the package and had great variety. The staff at the door and desk were helpful. The fact that the beach was washed away wasn't too bad, but my friend was disappointed that there was no hot tub or jacuzzi. The room was neat, and I believe had a mini-bar, but would have preferred a mini-refrigerator. I know we couldn't bring large quantities of outside drinks into the hotel, but a mini-refrigerator to keep water in would've been nice. Also, different bartenders at the hotel bar charged different prices for the same drinks. A drink menu with prices would be helpful.

Great hotel, great service.

The Hyatt Regency Hotel was nice! We had a great view from our hotel room and every morning we had free breakfast. The only thing that was missing was the beach this hotel didnt have one but we still had a good time. Cancun is the best place, you cant compare it to any where else(the blue beaches) a little expensive but we would drive into El Centro to eat at Rigos Tacos, La Barrilla, Los Arcos and Los del Pescado that food was great.

The hotel is ideally located near shopping, restaurants and nighlife. Many of the other hotels in the area require taxi rides or bus rides to see some of the area. All you need was within walking distance. Staff was friendly and the hotel was very clean. The only down side was construction which closed the nicer restaurant in the hotel. This was minor since there were a variety of places to eat in the area.

the hotel lobby/atrium is modern and pretty. it is humid b/c it is open/outdoors. the elevators are very hot due to the bright light bulbs. the rooms are very nice, comparable to the W hotel: fine linens, tile floors, flat screen TV, private balcony, safe, mini bar. the pool area is fabulous with water fountains, waterfalls and swim-up bar. there is also a children's pool, complete with an island fountain. the pool area has many very comfortable lounge chairs and cabanas pool-side and even some lounge chairs built into the pool. loved those! the location of the hotel is at "the point" near a lighthouse and walking distance to many restaurants and night clubs. within a 10 minute walk: hooter, dady o's, ice bar, carlos n charlie's, rainforest cafe, hard rock cafe and chili's. the flea market and senor frogs is about a 15 minute walk. there are many street vendors and tour salesman along the walk between the hotel and the mall. just say "no thanks" as you walk past them! definitely check out the dreams cancun hotel next door. they have a small beach, hammocks and a dolphin encounter program!

Nice relaxaing stay. Enjoyed soaking up the views and the ambience. The food was great and staff was friendly.

The hotel was quiet, clean and the service was perfect. It was tough not to be drawn in by the sounds of the party going on down the street every night.

The location of the hotel is incredible for those seeking to enjoy the clubs in Cancun. I highly recommend taking advantage of the "Regency Club," which has an open bar from 5-7pm as well as a wide selection of appetizers. The concierge in the Regency Club was extremely helpful for answering questions about nightlife, etc.... If you are single, I wouldn't recommend this hotel for anything other than location since it caters mostly to couples and groups of friends.