$108 Avg/night
Rate and special offer based on Check-in: Apr 28, 2014 Check-out: May 1, 2014

Hyatt Regency Cancun

4 stars
Hotel Zone, PO Box 1201, Cancun, 77500
Hotel Overview
Reviewer score
4.0
out of 5
316 reviews
Exceptional can't wait to go back and take the whole family!

We had a great time. All the staff were friendly. We don't like to stay in all inclusive places. We... See full review

  • Cold weather traveler
  • Mar 23, 2014
Amazing Experience

This hotel was fabulous. Great location. Right near night-life. Check-in was smooth. Ricardo helped... See full review

  • Happy in St. Maarten
  • Feb 27, 2014
Conveniently located Punta Cancun beach hotel along Caribbean

Swept by balmy breezes, the Hyatt Regency Cancun is located along the sparkling Caribbean Sea within walking distance of shopping and nightlife. Features include a spa providing Vichy treatments and massages overlooking the ocean, a salon and a two-level pool with waterfall, garden cabanas and Balinese day beds as well as a fitness center. Comfortable, neutral-hued guest rooms are outfitted with MP3 alarm clocks and balconies and have sea, city or lagoon views.

 

Highlights
  • Two-tiered pool at Hyatt Regency Cancun offset by a waterfall, garden cabanas and quiet upper deck
  • Spa with ocean views and services such as massages, Vichy treatments and facials
  • Guest rooms with balconies overlooking the city, ocean or lagoon

 

Rooms

All guest rooms at the Hyatt Regency Cancun have one king or two double beds, private balconies, LCD TVs with cable, alarm clocks with MP3 capabilities and CD players, 24-hour room service, dual line phones and small dining areas as well as mini bars, bathrobes, in-room safes, wireless Internet service (fees apply) and individual climate control. Club-level rooms at the Hyatt Regency Cancun feature additional amenities, such as a lounge serving continental breakfast and evening cocktails and hors d'oeuvres.

 

Dining

A number of dining options at Hyatt Regency Cancun offer travelers choices. A poolside grill specializes in international, wood-fired dishes. A deli serves sandwiches, and a seaside spot offers buffet and a la carte selections. A pool bar pours tropical libations. The lounge and outdoor terraces facing the hotel zone offer drinks.

 

Recreation

The Hyatt Regency Cancun has a spacious, two-level swimming pool divided by a waterfall with a swim-up bar, chill upper-level deck and direct beach access to the turquoise Caribbean Sea. Other engaging options for adults and children include aerobics, beach volleyball, tennis and salsa lessons. Also, there is a spa on site and the Cancun Golf Club at Pok-Ta-Pok, fringed by Mayan ruins, is nearby.

 

Transportation
  • Cancun International Airport (15 mi/24 km)

 

Attractions
  • Cancun Convention Center (Across the street)
  • Cancun Golf Club at Pok-Ta-Pok (1.25 mi/2 km)

 

Business
  • Conference, meeting and event facilities for up to 400 people in 8,630 square feet of function space
  • High-speed Internet in public areas

 

Hyatt Regency Cancun Rooms

Standard Room with Balcony- 472 sq. ft.
Magnificent lagoon or city view from a private balcony welcome you to a 398 sq. ft offering soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort. Guestroom includes complimentary access to the fitness club and pool areas, Private Balcony, LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access (fee applies), Dual line phones, Small dining table, Hairdryer, Minibar, Individual air conditioning control, Individual heat control, Robes, In-room safe, Coffee maker, Voicemail, 24-hour room service, Iron/ ironing board and Concierge during regular hours
Ocean View w/Balcony-472 sq. ft.
Breathtaking premier views of the Caribbean Sea from a private balcony welcome you to a 398 sq. ft. offering soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort. Guestroom includes complimentary access to the fitness club and pool areas, Private Balcony, Chaise Lounge (rooms with one king bed), LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access (fee applies), Dual line phones, Voicemail, Small dining table, Hairdryer, Minibar, Individual air conditioning control, Individual heat control, Robes, In-room safe, Coffee maker, 24-hour room service, Iron/ ironing board and Concierge during regular hours.
Regency Club with Balcony-472 sq. ft.
Spectacular Caribbean Sea or lagoon views from a private balcony welcome you to a 947 sq. ft. on an exclusive VIP floor. Soft, neutral and elegant colors to create an aura of calm and comfort to reflect the contemporary essence of the resort with pampering amenities and one king or two double beds and modern bathrooms. Includes access to Regency Club Lounge that offers executive continental breakfast, a fine selection of cocktails and hors d'oeuvres in the evening, private check-in/out and personalized attention of our concierge. Including amenities as Private Balcony, LCD Television, Satellite TV channels, MP3 Alarm clock with cd player, Wireless internet access, (fee applies), Deluxe Vanity Amenities, 24 hours room service, Iron/ ironing board , Dual line phones, Voicemail, Small dining table, Slippers, Hairdryer, Minibar, Individual air conditioning control, Robes, Coffee Maker, In-room safe and Concierge during regular hours.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Recommendations for you

Customers who viewed Hyatt Regency Cancun also booked these hotels.

Reviewer score 4.3 out of 5
Reviewer score 4.0 out of 5

Hotel Map

21.1347 -86.743
Area served
The Hyatt Regency Cancun is located on the tip of the Cancun Peninsula and surrounded on all sides by the Caribbean Sea.
Nearby airports
Hyatt Regency Cancun is 24 kilometres (15 miles) from Cancun International Airport.
Area description
Located in Punta Cancun, right on the Caribbean Ocean and in the heart of the Hotel Zone, Hyatt Regency Cancun is just steps away from world-class shopping, restaurants and nightlife.

Nearby points of interest

  • Museo Maya de Cancun: 1 mi
  • El Rey Ruins: 2.1 mi
  • Interactive Aquarium: 2.2 mi
  • Playa Tortugas: 3.2 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 5.2 mi
  • Playa Delfines: 5.4 mi
  • Avenida Tulum: 5.6 mi
  • Iberostar Cancun Golf Course: 5.7 mi
  • Wet'n Wild Cancun: 7.7 mi
  • Dolphinaris Cancun: 8.1 mi
  • Riviera Cancun Golf: 9.5 mi

Meeting facilities

Meeting Info
As well as offering the ultimate in comfort, cuisine and leisure, Hyatt Regency Cancun provides the perfect venue for your next Cancun conference, meeting or event for up to 400 people. Offering 8,630 square feet of function space in addition to outdoor spaces, the resort offers a full service business center and all guestrooms and public areas offer high-speed wireless Internet access. The Cancun Convention Center is conveniently located walking distance from the hotel and provides additional meeting

Dining

THE BEACH BAR & GRILL
Feel the Caribbean breeze while enjoying delicious seafood, snacks, grilled specialties and refreshing international cocktails in our beach bar or in the palapas and lounge chairs on our extensive beach. Open from 10:00 am to 6:00 pm.
The LOUNGE & Terraces
Lounge bar with relaxed atmosphere to delight sophisticated drinks by the lobby or on one of the outside terrace overlooking the Cancun hotel zone at night.
Open from 09:00 a.m to 12:00 midnight.
The POOL BAR
Poolside bar with swim-up section where you can enjoy your favorite drink as well as a variety of mid-day snacks and sandwiches.
Open from 09:00 a.m. to 06:00 p.m.
The GRILL
A sumptuous array of international cuisine located poolside with a breathtaking view over the Caribbean Sea.
Open from 12:00 noon to 11:00 p.m.
O
Located in the main lobby, O offers delicious energizing breakfast buffet or a la carte options. Inside setting or outside by the ocean overlooking the Caribbean Sea. Delight an irresistible variety of croissants, danish pastries and fresh breads made in our famous bakery.
Open from 06:30 a.m. to 12:00 noon.
The DELI
Treat yourself to a lovely breakfast at the terrace or grab something to enjoy during your adventurous day.
Open from 06:00 a.m. to 11:00 p.m.

Hotel Policies

Check-in:
1500
Check-out:
1300

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (316)

Ratings and reviews for Hyatt Regency Cancun

Overall score

4 / 5
316 out of 316
Amenities:
4
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4.1
Location:
4.5
Value:
4

84% would recommend to a friend.

Sort by:
Review of Hyatt Regency Cancun

Reviewer score

3
Kitty Monster
Seattle, WA
Mar 31, 2014

OK Hotel in a Good Location

The hotel itself is average - I would say it was more a 3-star hotel vs. a 4-star hotel. A couple of things that I would like to point out: THE GOOD: - The food they serve here is really good. Not sure if they still have it now, but when I went they had a 1/2 off deal where they were match the credit you would put on your room. For example, if you put in $100 credit on your room, you would get $200. - This hotel is really close to the main part of the hotel strip where it has all the bars, etc. If that is your scene, you can walk to CoCo Bongo, or Senor Frogs. - For what I paid for the hotel, it was well worth it. There may be better hotels on the hotel strip, but the vacation package I got, it was a pretty low per night price. THE BAD: - As mentioned above, there are many better hotels on the hotel strip. The hotel itself is average. - This is not an all-inclusive hotel. This may be a pro or con for you. - There is a weird smell throughout the hotel - kind of a salty, sewer like smell. I didn't mind it that much, but I'm sure others would. All in all, I would consider the Hyatt an average, good value hotel that is close to many attractions in Cancun.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Review of Hyatt Regency Cancun

Reviewer score

4
Cchuy
Tulsa , ok
Mar 26, 2014

Excellent getaway

Great hospitality. Enjoyed the weather and activities

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Hyatt Regency Cancun

Reviewer score

5
Cold weather traveler
Indianapolis Indiana
Mar 23, 2014

Exceptional can't wait to go back and take the whole family!

We had a great time. All the staff were friendly. We don't like to stay in all inclusive places. We don't usually like the food at the hotel. But at the Hyatt the food we had at the deli and at the grill or by the pool was all very good. They had activities through the day to keep you active. ( build sand castles, yoga, volley ball, ping pong they even had Spanish lessons) We plan on going back and taking our children and grandchildren. I would highly recommend this hotel. We have stayed four other times in Cancun and by far prefer the Hyatt Regency to those other locations.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Hyatt Regency Cancun

Reviewer score

4
Andrew 122
New York
Mar 22, 2014

Great times all around

I really enjoyed my stay here. The rooms were really clean and comfortable, the beach view was gorgeous, the staff was helpful and kind, and it was easy to get to everywhere we wanted to go.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Hyatt Regency Cancun

Reviewer score

4
Triptops
Chicago, IL
Mar 15, 2014

Beautiful Beachfront on the North End

The Hyatt Regency is located on the north side of the hotel zone, at Cancun Point (Punta Cancun). The hotel had a wide variety of restaurants, though only two options for dinner. I think in order to compete with the all-inclusive deals, they offer a two for one credit on the account which is a nice deal (just note that the tips are not part of this!). The exchange rate was more fair than others, we were offered 12.40 per dollar when the spot rate was 13.30 or so (many others were at 11.50). The staff are very helpful, and there were no language issues at all. Be weary of the excursions person (especially one called Snorkel Adventures, its offered price is not worth the trip). While I didn't participate, I definitely appreciated that they had these two very friendly activity coordinators that always were proposing something to do. The beach front is plentiful, and you're near the north end so it seems quieter up there during the day. They have palapas that were available (this is in early March) for most of the day at which to sit under and soak in the sun. Last of all, there is a nightclub nearby that throws a night party one day a week. We were not aware of this, but it is loud enough to keep you awake. I recommend knowing when this party is so that you can ask for earplugs that evening.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Nightlife tip: Short walk from hotel

Night life is just a short walk away, so if you want to sleep soundly, stay on the south end of the hotel zone!

Review of Hyatt Regency Cancun

Reviewer score

4
Missy Lindy
NyC
Mar 13, 2014

Great weekend

Great weekend spent at Cancun. Perfect location; friendly & efficient staff. Prices of food not outrageous for a non all-inclusive hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Hyatt Regency Cancun

Reviewer score

4
FryFun
East Lansing, Michigan
Mar 8, 2014

Fantastic vacation

This hotel is very good. We ordered an ocean view room and it is great! We changed our room from the first floor to the 10th floor to get a better view.The food in the hotel is great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of Hyatt Regency Cancun

Reviewer score

2
very unhappy group
neola iowa
Mar 7, 2014

very unhappy group

WE stayed at this hotel one night only, booked another hotel and stayed there the remainder of our vacation. Sorry, did not like the Hyatt at all

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
1
Value:
1
Review of Hyatt Regency Cancun

Reviewer score

4
SandiSnyder5000
Dallas, Texas
Feb 28, 2014

Great location and beach!

We very much enjoyed our stay at the Hyatt Regency Cancun. The beach is incredible, the staff friendly, the location excellent. Food was good too! Although there are a few negatives: no whirlpool hot tub, have to pay for WIFI, no business center to scan/fax/or print.....and the food is expensive. Overall this hotel provides a great value, and we will definitely come back in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Hyatt Regency Cancun

Reviewer score

5
Happy in St. Maarten
NY, NY
Feb 27, 2014

Amazing Experience

This hotel was fabulous. Great location. Right near night-life. Check-in was smooth. Ricardo helped us with our luggage and was very friendly. We upgraded to the ocean view, which was like an ocean front. The hotel was clean. Mattresses were ok but hey, your own bed is always better. Staff very helpful. Beach was clean and ocean floor smooth...doesn't get better. Enough lounge chairs for all and not crowded or noisy during our stay. Pool was heated with lounge chairs in the water....great experience. Free water bottles each day. Use buses. Easily accessible to many attractions. Use Best Day to arrange transportation to and from the airport, otherwise taxi can be expensive. The gist shop called Fiesta outlet near the convention center had great prices. Attractions to do are: Chichen Itza, Rio Secreto, and snorkeling is supposed to be good at Puerto Moreles but call them directly to avoid a full day tour. We snorkeled at Scuba Cancun and there really weren't many fish. All in all, the hotel at the Hyatt was amazing.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Oxxo was within walking distance and is a small grocery. Near the convention center, the souveneir shop was well-priced, compared to the Coco Bongo area, where you need to haggle, and had everything. No one will bother you there and try to force you to buy things. It was called Fiesta Outlet

Back to menu Return to top