$31 Avg/night
Rate and special offer based on Check-in: Jul 20, 2015 Check-out: Jul 21, 2015

Hotel Xbalamque & Spa

2 stars
View map of Av. Yaxchilan No. 31 Col. Centro Comercial Mza. 18 Lt. 18 SM. 22, Mz18 LT18, Cancun, 77500

Hotel Overview

Reviewer score
3.6
out of 5
11 reviews
Great Location

The hotel is in a great location walking distance from many restaurants. I love the inside décor!... See full review

  • Estela V.
  • Jul 3, 2015
Last minute mini vacation

This was so last min. I was typed stressed out and frustrated because everything was sold out. I... See full review

  • V.627
  • Jan 15, 2015
Cultural Hotel that represents the Mayan Culture and mythology. 75 standard rooms, are usually decorated to reflect the constant desire to show the Mexican culture, its colors and carved stones. The hotel has SPA, relaxation massage, reductive, steam bath (Temazcal), facials, treatments, beauty salon, haircuts, manicure, pedicure, makeup, makeover, etc. Meeting rooms, conferences, yoga, Pilates, Film Art, Art Gallery, Swimming Pool (Out Door), Beach Club, Car Rental, Travel and tours, wireless internet, parking, elevator, radio station, handicap room. The hotel also offers lobby, reception, smoke-free hotel, tobacconist, travel agency and buttons.

Top hotels

Recommendations for you

Customers who viewed Hotel Xbalamque & Spa also booked these hotels.

Reviewer score 3.5 out of 5
Reviewer score 2.8 out of 5
Reviewer score 3.0 out of 5

Hotel Xbalamque & Spa Rooms

Standard One Double Bed
Standard One Double Bed offers one double bed with air conditioning, bathroom amenities, cable / satellite TV, TV screen LCD, en-suite / private bathroom, internet access, iron / ironing board, room service and telephone. Guestrooms with wireless internet, marble floor hot water and wake up service,clean service daily and smoke free rooms.
Standard Two Double Beds
Standard Two Double Beds offers two double beds with air conditioning, bathroom amenities, cable / satellite TV, TV screen LCD, en-suite / private bathroom, internet access, iron / ironing board, room service and telephone, Guestrooms with wireless internet, marble floor hot water and wake up service, clean service daily and smoke free rooms.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
General
Elevators
Activities
Outdoor pool
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
In-Room Safe
Tour desk
Barber/Beauty shop
Conference facilities
Internet
WiFi
Parking
Free parking

Nearby points of interest

  • Avenida Tulum: 0.3 mi
  • Dubai Palace Casino: 1.3 mi
  • Playa Tortugas: 2.6 mi
  • Museo Maya de Cancun: 5.2 mi
  • Interactive Aquarium: 5.5 mi
  • El Rey Ruins: 5.6 mi
  • Avenida Kukulkan: 5.8 mi
  • Playa Delfines: 7.4 mi
  • Wet'n Wild Cancun: 8 mi
  • Dolphinaris Cancun: 8.6 mi
  • Riviera Cancun Golf: 10 mi

Dining

Restaurant
The Hotel has different restaurants. "Cantina La Adelita" with traditional Mexican food, "Cafebreria El Pabilo" with live music. "Bar 4 Elementos" where you listen romantic music and taste the real Tequila. "Restaurante Gazie" Italian food and "Taco Stop" with diferent kind of Mexican tacos.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Hotel Xbalamque & Spa

Overall score

3.6 / 5
5.01.0
11 out of 11
Amenities:
3.7
Cleanliness:
3.9
Hotel staff:
4
Comfort:
3.7
Location:
3.9
Value:
4.2

91% would recommend to a friend.

Sort by:
Review of Hotel Xbalamque & Spa

Reviewer score

5
5.01.0
Estela V.
Business
N/A
Jul 3, 2015

Great Location

The hotel is in a great location walking distance from many restaurants. I love the inside décor! seems like if you are inside a Mayan pyramid. The pool was also very nice. We only had breakfast there and it was delicious, try their chilaquiles! The beds are not very comfortable and we had to leave the window open because the AC kept turning off. Anyways, overall I had a great experience staying in this hotel. I would recommend to a friend or family member.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Hotel Xbalamque & Spa

Reviewer score

4
5.01.0
Katherine R.
Business
Paducah
Jun 1, 2015

Good hotel for the price, poor wifi

There were 2 flaws with this hotel. First, the wifi in our room did not work with the password we were given. It did work in the lobby however. Also, there is a karaoke bar in the lobby, so loud music could be heard throughout the hotel until about 3 am on a Saturday. Otherwise, it is a clean hotel in a good location with nice staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Hotel Xbalamque & Spa

Reviewer score

4
5.01.0
Barbara B.
Business
N/A
May 3, 2015

I will recommender is good hotel back for second time

The location is good the hotel employee is very helpful the service is good the Internet is not to bad.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Hotel Xbalamque & Spa

Reviewer score

4
5.01.0
Barbara B.
Business
N/A
Apr 24, 2015

Family tripe

Very comfortable, good value for money, friendly staff

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Review of Hotel Xbalamque & Spa

Reviewer score

5
5.01.0
V.627
Business
New York
Jan 15, 2015

Last minute mini vacation

This was so last min. I was typed stressed out and frustrated because everything was sold out. I booked this with no expectations. I was in a rush and this was honestly the only hotel that seemed dope. I booked for my partner and I. It was a surprised! Perfect for what it was worth. We got to go swimming with the Dolphins and got to stay away from the crazy night life on the strip.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

Inquire about the bus schedules. Not too many local's speak English.

Review of Hotel Xbalamque & Spa

Reviewer score

3
5.01.0
KBunny
Business
British Columbia
Nov 13, 2014

That Mexican Gem

Excellent location, great staff and suprisingly good food. I would stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Hotel Xbalamque & Spa

Reviewer score

4
5.01.0
asdfghjklzxcvbnm
Business
Veracruz
Jun 17, 2014

A Mayan Experience

This hotel reflects strongly the Mayan Anyone interested in Mayan art and artifacts would enjoy it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

.The Labna restaurant is two blocks away. Excellent Yucatecan food.

Review of Hotel Xbalamque & Spa

Reviewer score

2
5.01.0
Honeys
Business
New York
May 1, 2014

last minute trip

it looked like a cave. the lights were dimmed as if they were trying to save electricity. no towel in the room when we arrived, had to asked 3x. the breakfast was blah just plain pancakes and cereal everyday, no bread and butter.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
2
Value:
3
Trip purpose:

Business

Review of Hotel Xbalamque & Spa

Reviewer score

3
5.01.0
Ieva
Business
Edinburgh, UK
Apr 12, 2014

Hotel Xbalamque - excellent location

Hotel is right next to Parque de Las Palapas - which is local center of "action". Most of town restaurants are nearby, bus connection to main port and hotel zone great as well. The hotel has great exterior and decor, however that builds 4-5* (by european standard) hotel expectation. Its great hotel if you think of it as 2-3* place. Rooms big, beds comfortable, decor is ok. AC was working, but very loud - could not sleep at night . Breakfast - good quality food, however on 3rd morning the fruit and pancakes only buffet was not exciting anymore. Swimming pool constantly occupied by kids/teenagers. Jose hotels travel agent - was a great help, and we managed to bargain a great deal from some trips. However thats the best place we stayed for $36 a night. So don't hesitate if you find a deal.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

Travel agency within hotel will offer same prices as everywhere else, however we found if you shop for prices beforehand - you could bargain great deal for the tours. Tell them you found somewhere else cheaper and if in 10-15min they won't reduce it , pretend you are going to leave. Worked for us.

Review of Hotel Xbalamque & Spa

Reviewer score

4
5.01.0
zywabc
Business
trenton ga
Jan 13, 2014

very good

downtown convenient location , nice hotel, only drawback was noise and music too loud until very late at night and breakfast music too loud at 7 am

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Back to menu Return to top