$36 Avg/night
Rate and special offer based on Check-in: May 21, 2015 Check-out: May 24, 2015

Hotel Soberanis Cancun Downtown

3 stars
View map of Av. Coba 5 y 7 Mza 8 SM 22, Cancun, 77500

Hotel Overview

Reviewer score
3.0
out of 5
12 reviews
Honeymoon

the hotel was very nice, clean everything is very closed. The receptionist never had an answer of... See full review

  • Climber Espi
  • Apr 29, 2014
just ok

we make a reservation at this hotel just because it says that we have a breakfast included but at... See full review

  • Maria A.
  • Apr 10, 2015
Soberanis Cancun is a budget hotel, the first hotel in downtown, the property was totally refurbished in 2001 to host and accommodate off road enthusiasts, families, business and backpackers. Its guests will be treated with friendly attention. Your pocket will appreciate your staying at this hotel. The hotel offers a total of 78 recently refurbished guestrooms fully equipped with all the necessary amenities for you to experience a relaxing stay, equipped with two queen size beds, air-conditioning, satellite TV, telephone, data port, clock radio and in room safe. Rooms with handicapped facilities are subject to availability, Continental Breakfast Included. Offering all the services expected of an inner city budget hotel. Close to everything, budget prices and tropical a touch, this is a friendly place to stay. Room service, Meeting room ($), Travel agency, Private parking, Car rental agency ($), Laundry service ($), Baggage Check, Credit Cards accepted, Family Plan, Currency Exchange ($), Daily Housekeeping, Safe Deposit Box, Conference Facilities ($), Business Center ($) and Internet. The other amenity includes Barbecue area, Dry cleaning and Lobby.

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Hotel Soberanis Cancun Downtown Rooms

Standard Room
Standard Room offers 2 double beds with air conditioning, alarm clock, cable / satellite TV, ceiling fan, color TV, en-suite / private bathroom, hairdryer, internet access, iron / ironing board, laundry service, safe in room and telephone. 78 recently refurbished guestrooms fully equipped with all the necessary amenities for you to experience a relaxing stay, equipped with telephone, data port, clock radio and in room safe. Rooms with handicapped facilities are subject to availability, Continental Breakfast Included. Offering all the services expected of an inner city budget hotel. Close to everything, budget prices and tropical a touch, this is a friendly place to stay.

Amenities

  • WiFi
  • Airport shuttle
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Dining
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Internet
WiFi
Transportation
Airport shuttle

Nearby points of interest

  • Dubai Palace Casino: 2.7 mi
  • Avenida Tulum: 3 mi
  • Playa Tortugas: 4.9 mi
  • Avenida Kukulkan: 6.8 mi
  • Interactive Aquarium: 7 mi
  • El Rey Ruins: 7 mi
  • Wet'n Wild Cancun: 7.3 mi
  • Museo Maya de Cancun: 7.5 mi
  • Playa Delfines: 7.7 mi
  • Dolphinaris Cancun: 7.9 mi
  • Riviera Cancun Golf: 9 mi

Dining

Restaurant
Delight your palate with delicious international specialties at the beautiful restaurant and enjoy a drink or a savory cocktail before lunch or dinner at the bar.

Hotel Policies

Check-in:
3:00 PM
Check-out:
1:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Hotel Soberanis Cancun Downtown

Overall score

3 / 5
5.01.0
12 out of 12
Amenities:
2.8
Cleanliness:
3.8
Hotel staff:
2.8
Comfort:
3.2
Location:
3.3
Value:
3.4

58% would recommend to a friend.

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Review of Hotel Soberanis Cancun Downtown

Reviewer score

4
5.01.0
Maria A.
Business
guayaquil
Apr 10, 2015

just ok

we make a reservation at this hotel just because it says that we have a breakfast included but at the moment that we arrived i ask for it and the told us that there is no a breakfast incluided ... without a breakfast this hotel its too expensive

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of Hotel Soberanis Cancun Downtown

Reviewer score

1
5.01.0
john f.
Business
fresh meadows
Jan 16, 2015

horrible

did not hold my reservation, due to airline delay i arrived at hotel 07 minutes after midnight and they had gave my room to another person. the problem was that not only i had paid, but i had a 9 year old with me, and to top it all of, they did not refunded nor they helped me acquire another hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Hotel Soberanis Cancun Downtown

Reviewer score

4
5.01.0
Linda c.
Business
Coatzacoalcos
Jan 7, 2015

Family trip

Just fine. Staff good. Free breakfast only bread and milk.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hotel Soberanis Cancun Downtown

Reviewer score

3
5.01.0
hot copper
Business
downeast Maine
Oct 21, 2014

Friendly Basic Downtown Hotel

This was our 3rd stay here. We love the "next door" access to the heart of downtown Cancun, all in walking distance. Always immaculate, friendly staff, dining room is not fancy, but food is reliably good. Plentiful hot water for showers, limited TV, very quiet air conditioning works great. No phone, no dresser, only electrical outlet in the bathroom so no alarm or radio at the bedside. Beds very hard. If your plan is just a room for at night and a cool siesta, this is great. If you want to live in your room, go somewhere else. We stay here whenever we don't want pay for expensive extra weeks at our timeshare on the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Eat at the local, open air places. Menus are usually in Spanish and English, many places speak enough English to feel comfortable. We have never met a bad native restaurant in Cancun.

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Review of Hotel Soberanis Cancun Downtown

Reviewer score

3
5.01.0
Man in Mexico
Business
Merida Mexico
Jun 16, 2014

Not bad

I booked this hotel as an overnight stop before flying out from Cancun. The airport shuttle advertised DOES NOT exist (which is the reason that I booked the hotel initially)--do not be misled. The continental breakfast consists of coffee or juice and two pieces of bread-very spartan. The room had the dank moldy smell common on the peninsula, but not overwhelming. Wifi works okay and it is next door to a supermarket. All in all, next time I will stay at the place we stayed last time which had a shuttle to the airport, a decent continental breakfast, and smelled less like mold. Essentially a wash price wise (as the transport was about 300 pesos more which would have been the difference between this hotel and the other hotel that actually had the amenities advertised).

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

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Review of Hotel Soberanis Cancun Downtown

Reviewer score

5
5.01.0
Climber Espi
Business
lima
Apr 29, 2014

Honeymoon

the hotel was very nice, clean everything is very closed. The receptionist never had an answer of what was going on. That was my only problem and they never refund us $20 it was deposit for the remote control. When we ask it time for us to check out they just ignore us.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
2
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Soberanis Cancun Downtown

Reviewer score

2
5.01.0
CaptainT
Business
Isla Mujeres, Mexico
Apr 20, 2014

Sometimes you get what you pay

Advertised with in room safe, but room didn't have one. They switched me to another room with safe, no lock, which they replaced. Reservation was for two, two nights. I came in first, wrote both names on reservation. No problem first night, but second night they made me come to lobby to get my friend admitted. Great location for downtown, but would only use again if other bargain hotels are full.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
3
Comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

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Review of Hotel Soberanis Cancun Downtown

Reviewer score

3
5.01.0
Yujie
Business
OKC
Jan 29, 2013

I chose this hotel twice

after we came back from Merida because the price is reasonable and it's easy to ADO Bus station

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Hotel Soberanis Cancun Downtown

Reviewer score

3
5.01.0
Yujie
Business
OKC
Jan 29, 2013

It's a good place for backpackers

The price is really reasonable in Cancun, and it's close to ADO Bus station.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Hotel Soberanis Cancun Downtown

Reviewer score

3
5.01.0
Yujie
Business
OKC
Jan 29, 2013

It's a good place for backpackers

Not far away to ADO bus station. There is a big supermarket nearby this Hotel. However, there is a little noise from the AC.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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