the hotel was very nice, clean everything is very closed. The receptionist never had an answer of... See full review
Apr 29, 2014
we make a reservation at this hotel just because it says that we have a breakfast included but at... See full review
Apr 10, 2015
Soberanis Cancun is a budget hotel, the first hotel in downtown, the property was totally refurbished in 2001 to host and accommodate off road enthusiasts, families, business and backpackers. Its guests will be treated with friendly attention. Your pocket will appreciate your staying at this hotel. The hotel offers a total of 78 recently refurbished guestrooms fully equipped with all the necessary amenities for you to experience a relaxing stay, equipped with two queen size beds, air-conditioning, satellite TV, telephone, data port, clock radio and in room safe. Rooms with handicapped facilities are subject to availability, Continental Breakfast Included. Offering all the services expected of an inner city budget hotel. Close to everything, budget prices and tropical a touch, this is a friendly place to stay. Room service, Meeting room ($), Travel agency, Private parking, Car rental agency ($), Laundry service ($), Baggage Check, Credit Cards accepted, Family Plan, Currency Exchange ($), Daily Housekeeping, Safe Deposit Box, Conference Facilities ($), Business Center ($) and Internet. The other amenity includes Barbecue area, Dry cleaning and Lobby.
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Standard Room offers 2 double beds with air conditioning, alarm clock, cable / satellite TV, ceiling fan, color TV, en-suite / private bathroom, hairdryer, internet access, iron / ironing board, laundry service, safe in room and telephone. 78 recently refurbished guestrooms fully equipped with all the necessary amenities for you to experience a relaxing stay, equipped with telephone, data port, clock radio and in room safe. Rooms with handicapped facilities are subject to availability, Continental Breakfast Included. Offering all the services expected of an inner city budget hotel. Close to everything, budget prices and tropical a touch, this is a friendly place to stay.
No smoking rooms/facilities
No smoking rooms/facilities
Doctor on call
Nearby points of interest
Dubai Palace Casino: 2.7 mi
Avenida Tulum: 3 mi
Playa Tortugas: 4.9 mi
Avenida Kukulkan: 6.8 mi
Interactive Aquarium: 7 mi
El Rey Ruins: 7 mi
Wet'n Wild Cancun: 7.3 mi
Museo Maya de Cancun: 7.5 mi
Playa Delfines: 7.7 mi
Dolphinaris Cancun: 7.9 mi
Riviera Cancun Golf: 9 mi
Delight your palate with delicious international specialties at the beautiful restaurant and enjoy a drink or a savory cocktail before lunch or dinner at the bar.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
we make a reservation at this hotel just because it says that we have a breakfast included but at the moment that we arrived i ask for it and the told us that there is no a breakfast incluided ... without a breakfast this hotel its too expensive
did not hold my reservation, due to airline delay i arrived at hotel 07 minutes after midnight and they had gave my room to another person. the problem was that not only i had paid, but i had a 9 year old with me, and to top it all of, they did
not refunded nor they helped me acquire another hotel.
This was our 3rd stay here. We love the "next door" access to the heart of downtown Cancun, all in walking distance. Always immaculate, friendly staff, dining room is not fancy, but food is reliably good.
Plentiful hot water for showers, limited
TV, very quiet air conditioning works great. No phone, no dresser, only electrical outlet in the bathroom so no alarm or radio at the bedside. Beds very hard. If your plan is just a room for at night and a cool siesta, this is great. If you want to live in your room, go somewhere else. We stay here whenever we don't want pay for expensive extra weeks at our timeshare on the beach.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Eat at the local, open air places. Menus are usually in Spanish and English, many places speak enough English to feel comfortable. We have never met a bad native restaurant in Cancun.
I booked this hotel as an overnight stop before flying out from Cancun. The airport shuttle advertised DOES NOT exist (which is the reason that I booked the hotel initially)--do not be misled. The continental breakfast consists of coffee or juice
and two pieces of bread-very spartan. The room had the dank moldy smell common on the peninsula, but not overwhelming. Wifi works okay and it is next door to a supermarket. All in all, next time I will stay at the place we stayed last time which had a shuttle to the airport, a decent continental breakfast, and smelled less like mold. Essentially a wash price wise (as the transport was about 300 pesos more which would have been the difference between this hotel and the other hotel that actually had the amenities advertised).
the hotel was very nice, clean everything is very closed. The receptionist never had an answer of what was going on. That was my only problem and they never refund us $20 it was deposit for the remote control. When we ask it time for us to check
out they just ignore us.
Advertised with in room safe, but room didn't have one. They switched me to another room with safe, no lock, which they replaced.
Reservation was for two, two nights. I came in first, wrote both names on reservation. No problem first night, but
second night they made me come to lobby to get my friend admitted.
Great location for downtown, but would only use again if other bargain hotels are full.