$38 Avg/night
Rate and special offer based on Check-in: Jan 6, 2015 Check-out: Jan 8, 2015

Hotel Plaza Kokai Cancun

3 stars
AV. Uxmal #26, SM 2-A, MZ 3 LOTES 15 Y 16, Cancun, 77500
Hotel Overview
Reviewer score
2.8
out of 5
12 reviews
Love this hotel

Stayed in this hotel two seperate times. Great location for us. It's close to a ton of good local... See full review

  • Mario97
  • Oct 17, 2014
Love this hotel

Stayed at this hotel two seperate times. Really clean and centrally located to really good... See full review

  • Anonymous
  • Oct 17, 2014
Hotel Plaza Kokai is the best option for those who visit the city in a business trip or for pleasure.

Located a few steps away from the main avenues. Plaza Kokai is conveniently located at residential areas in downtown. Located only 10 minutes away from the beach and 25 minutes away from the airport.

The hotel has 2 bar (El Camarote and El Nauti) and 1 Restaurant (Los Balcones).

Hotel Plaza Kokai is a quiet and beautiful place to enjoy your holiday or another important events.

The hotel features 48 nice guestrooms designed in soft tonalities, on the whole with its service and impeccable cleanliness will provide you a lovely ambiance for relaxing. Plaza Kokai Cancun has been remodeled in order to be always updated to our guests needs. Hotel Amenities: Swimming pool, business center, restaurant, room service, For our guest's amusement and even though we are located at downtown Cancun, we feature a Beach Club where you'll enjoy the white sandy beaches, its crystal and tranquil waters, the soft breeze and warm sun **Ask for transportation at the front desk.

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Reviewer score 3.5 out of 5

Hotel Plaza Kokai Cancun Rooms

Standard
This room offers two double beds with cable TV, air conditioning, coffee machine and hair dryer. Free wireless Internet.
Standard w/breakfast
This room offers two double beds with cable TV, air conditioning, coffee machine and hair dryer. Free wireless Internet. Continental Breakfast Included. Children from 5 to 10 years old will pay an additional fee of %5.00 USD per day per breakfast.

Amenities

  • WiFi
  • Free parking
  • Pool
Activities
Pool
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Avenida Tulum: 0.2 mi
  • Dubai Palace Casino: 1.4 mi
  • Playa Tortugas: 2.3 mi
  • Museo Maya de Cancun: 4.8 mi
  • Interactive Aquarium: 5.4 mi
  • El Rey Ruins: 5.4 mi
  • Avenida Kukulkan: 5.6 mi
  • Playa Delfines: 7.4 mi
  • Wet'n Wild Cancun: 8.1 mi
  • Dolphinaris Cancun: 8.7 mi
  • Riviera Cancun Golf: 10.1 mi

Dining

Nauti Sport Bar
Open Monday to Satuday from 3:00 p.m. to 12:00 p.m. Is the perfect place to entertain you and forget about daily stress. It has a wide range of domestic and imported wines, as well as a varied menu of snacks. Here you will enjoy chess or dominoes game, also a giant TV screen where you can watch musical videos or sportive events.
Bar El Camarote
Open from 10:30 p.m. to 3:00 a.m. Live a great experience in a bohemian ambiance with live music, it is the ideal place to spend unforgettable moments, enjoy a delicious drink and make new friends. Open Thursday, Friday and Saturday.
Los Balcones
Open from 7:00 a.m. to 11:00 p.m. Conveniently located at the hotel terrace, The Balconies include gastronomic delights of International cuisine, with our renowned service. Enjoy the traditional breakfast or a delicious lunch or dinner. We also offer a complete Executive menu.Friday and Saturday Bohemian night with live music. The Restaurant is open 8 am to 10 pm.

Meeting facilities

Meeting Info
El Camerote: Your event is just as important to us as it is to you. Our staff are ready to help you in every possible way and will take care of everything while you focus on having an excellent time. 100 pax for banquet. Los Balcones: Throw an intimate party or small event here and let our excellent personal service and beautifully arranged facilities make this a wonderful moment for you and your loved ones. 100 pax for banquet.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (12)

Ratings and reviews for Hotel Plaza Kokai Cancun

Overall score

2.8 / 5
5.01.0
12 out of 12
Amenities:
2.4
Room cleanliness:
3.2
Hotel staff:
3.5
Room comfort:
2.6
Location:
3.4
Value:
2.9

58% would recommend to a friend.

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Review of Hotel Plaza Kokai Cancun

Reviewer score

4
5.01.0
Mario97
Business
New York, New York
Oct 17, 2014

Love this hotel

Stayed in this hotel two seperate times. Great location for us. It's close to a ton of good local cheap delicious food. Also really convenient walk to the ADO BUS terminal. Room is really clean and internet in the room included in the price. Other hotels we have stayed at in Cancun you have to pay for wifi in your room. Staff if super nice and really helpful. It's nice they have a pool but really not meant for swimming laps, just to hang out in.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

If you want a good locals beach, head to PLAYA DELPHINE. In front of the ADO by terminal is where you can catch local busses. Ask one of the drivers which one goes to Playa Delphine. It's only 9.50mxn and 30 min and drops you off right in front of the beach

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Review of Hotel Plaza Kokai Cancun

Reviewer score

4
5.01.0
Anonymous
Business
New York, New York
Oct 17, 2014

Love this hotel

Stayed at this hotel two seperate times. Really clean and centrally located to really good inexpensive food and a 5 min walk from the ADO bus terminal. There's great wifi in the room which is nice. Other hotels you have to lay for it in the room. Staff is really nice and welcoming. The pool is nice but not really meant for laps, just hanging out.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

A short walk to the ADO bus terminal, take one of the local busses to Playa Delphine. This is a great locals beach and only cost 9.50mxn and 30 min away. This bus drops you off right across from this awesome beach!

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Review of Hotel Plaza Kokai Cancun

Reviewer score

3
5.01.0
becky4188
Business
chicago
Sep 25, 2014

good hotel

This was an inexpensive hotel downtown Cancun. Exactly what I was looking for. The people were friendly but the room was low on amenities. There was no coffee in the room and no ice to be found except the resteraunt. And then it was a cup of ice. Other than that the stay was pleasant

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

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Review of Hotel Plaza Kokai Cancun

Reviewer score

4
5.01.0
roberts88
Business
Connecticut
May 25, 2014

Down town

The heart of Downtown Cancun, walking distance to many local shops, bus routes and spend time with the locals !!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Enjoy the locals, this is not the Hotel Zone !

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Review of Hotel Plaza Kokai Cancun

Reviewer score

1
5.01.0
Detective's Rabbit
Business
Virginia
Mar 12, 2014

Noisy hotel

I am a person with very sound sleep every night. However, even I couldn't tolerate the loudness of singing of the bar in this hotel. Woke up several times. There was noise even till 4am.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Hotel Plaza Kokai Cancun

Reviewer score

2
5.01.0
Kesty25
Business
Memphis tn
May 25, 2013

Very basic only

Air conditioning weak! Water in shower only a trickle. Location of hotel very good in relation to downtown, shopping and restaurants. Staff nice. The old saying, "you get what you pay for" really applied in this case.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Hotel Plaza Kokai Cancun

Reviewer score

4
5.01.0
gerrys
Business
dublin
Mar 28, 2013

sherrys

Cheap and cheerfull dead centre of town it was cheap for 33 euro a night Thnk you

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Hotel Plaza Kokai Cancun

Reviewer score

1
5.01.0
Robg60
Business
Bloomfield, CT
Mar 11, 2013

Scary Hotel- Avoid at all costs

This hotel was horrible. There is a band that plays below all the rooms until 2am every night. The beds were harder than wooden planks. No refrigerator, cable tv, or safe provided. Pictures are very misleading.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Hotel Plaza Kokai Cancun

Reviewer score

1
5.01.0
Ralphygirl
Business
sydney australia
Apr 14, 2012

SIngle traveler

I arrived late at night to find that they did not have my booking and the hotel was completely booked out. The woman at reception kept looking after everyone else instead of helping me because it was obviously too difficult for her and much easier to hand out keys to other people, so that I felt like I was invisible. It was probably the worst staff service I have ever experienced and the hotel was awful to boot. I would NOT recommend this place to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
2
Value:
2
Trip purpose:

Business

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Review of Hotel Plaza Kokai Cancun

Reviewer score

4
5.01.0
CancunKeyWest
Business
Philadelphia, PA, USA
Jan 8, 2012

Cancun Hotel with Best Service Anywhere!

The staff at this hotel are amazing. They were able to answer all of our questions truthfully, and guided us to some fantastic restaurants. They were also very helpful in acquiring a taxi for our return trip to the airport. The water from the tap is not safe to drink but they provide you with bottled water at no charge. They also have free internet available 24/7. It was an incredibly nice hotel that was definitely more affordable than an all-inclusive hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Learn how to use the public bus system.... it is very easy to use and quite inexpensive!

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