$103 Avg/night
Rate and special offer based on Check-in: Jun 23, 2015 Check-out: Jun 26, 2015

Hotel Casa Maya

3 stars
View map of Boulevard Kukulcan Km 5.5 Zona Hotelera, Cancun, 77500

Hotel Overview

Reviewer score
3.6
out of 5
10 reviews
3rd time at Casa Maya

Everything is great about this hotel, it is close to everything, you can take the bus for 9 pesos... See full review

  • Juan Medina
  • Apr 30, 2015
Casa Maya

Loved the place....was upset because we couldn't use the habana's because we were not part of a... See full review

  • Monica O.
  • Apr 10, 2015
Spacious comforts overlooking the Caribbean Sea
Hotel Casa Maya welcomes travelers to comfortable accommodations, a myriad of recreational activities and direct access to the beach. This hotel offers beautifully decorated accommodation units providing total comfort to every guest. This beachfront property also features international buffet at Restaurante La Veranda, Mexican and seafood dishes at Las Brisas Restaurant and appetizing snacks at Coco Loco. Enjoy a fun night with exotic drinks at the Lobby Bar. At Hotel Casa Maya, vacationers engage in activities such as aqua aerobics, volleyball and bingo at the swimming pool, Jacuzzi or beach club. Children's Play Area is also on offer for kids to have fun in a secure and safe atmosphere.
3 Reasons To Stay
  • Beachfront hotel with panoramic vista of the Caribbean Sea
  • Recreational activities at the swimming pool, Jacuzzi and Beach Club
  • International buffet, Mexican and seafood specialties at the in-house restaurants
Hotel Casa Maya Rooms
Casa Maya Hotel features spacious accommodation units with balcony that opens to panoramic views of the Caribbean Sea or lagoon. Each unit is appointed with air conditioning, color TV, direct dial phone and safety deposit box. The hotel also offers Ambassador Suite with dining room and kitchenette with coffee maker, refrigerator and microwave oven where guests can prepare their meals.
Things To Do
  • Cancun Convention Center (2.2 mi/3.5 km)
  • La Isla Shopping Village (2.7 mi/4.3 km)
  • Kukulcan Plaza (3.1 mi/5.0 km)
  • Luxury Avenue (3.2 mi/5.1 km)
  • Playa Langosta (3.7 mi/5.9 km)
  • Cinepolis Cancun Mall (5.3 mi/8.5 km)
  • Playa Delfines (5.8 mi/9.4 km)

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Hotel Casa Maya Rooms

Studio Standard
Studio Standard offers two twin or one double beds with amenities like Air conditioning, Alarm clock, Bathrobe, Bathroom amenities, Cable / Satellite TV, Color TV, En suite / Private bathroom, Hairdryer, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Kitchenette, Laundry service, Microwave oven, Non-smoking rooms, Refrigerator, Room service, Stove / Oven, Tea and coffee making facilities, Telephone and Voice mail. Studio Standard it is a spacious, comfortable, ocean view Room. (All rooms are ocean view) Bathtub, Electronic Safe for Free. 32 m2 bathroom amenities.
Ambassador jr. Suite
Ambassador jr. Suite offers three twin or one king beds with amenities like Air conditioning, Alarm clock, Balcony / Terrace, Bathrobe, Bathroom amenities, Cable / Satellite TV, Color TV, En suite / Private bathroom, Hairdryer, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Kitchenette, Laundry service, Microwave oven, Non-smoking rooms, Refrigerator, Room service, Stove / Oven, Tea and coffee making facilities, Telephone and Voice mail. Ambassador Jr.Suite. It has living room, kitchen, separate bedroom, bath tub, ocean view, extremely comfortable. Electronic safe for free, 53 M2. balcony

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
In-Room Safe
Tour desk
Barber/Beauty shop
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Playa Tortugas: 0.8 mi
  • Museo Maya de Cancun: 1.9 mi
  • El Rey Ruins: 2.6 mi
  • Interactive Aquarium: 2.6 mi
  • Dubai Palace Casino: 2.9 mi
  • Avenida Tulum: 3.2 mi
  • Avenida Kukulkan: 3.3 mi
  • Playa Delfines: 5.5 mi
  • Wet'n Wild Cancun: 7.2 mi
  • Dolphinaris Cancun: 7.7 mi
  • Riviera Cancun Golf: 9.2 mi

Dining

Las Brisas
Las Brisas right in front of the beach, Enjoy their exquisite dishes of Mexican cuisine and the Sea, with a variety of food.
The Snack Bar Coco Loco
The Snack Bar Coco Loco is where you can cool off, with the most delicious drinks and enjoy delicious snacks in a Family atmosphere
La Veranda
La Veranda offers a delicious international buffet breakfast each morning with a spectacular view of the Caribbean Sea.
Lobby Bar
Lobby Bar. The Right place to have a fun night with personalized service and enjoy a delicious exotic drink, while enjoying your favorite sport on their screens or dance with live music and,you can not miss the largest happy hour in Cancun, From 6: 00 pm to 10:00 pm. every night

Hotel Policies

Check-in:
2:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hotel Casa Maya

Overall score

3.6 / 5
5.01.0
10 out of 10
Amenities:
3.1
Cleanliness:
3.7
Hotel staff:
4
Comfort:
3.4
Location:
3.9
Value:
3.8

70% would recommend to a friend.

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Review of Hotel Casa Maya

Reviewer score

5
5.01.0
Juan Medina
Business
El Paso
Apr 30, 2015

3rd time at Casa Maya

Everything is great about this hotel, it is close to everything, you can take the bus for 9 pesos to downtown or to the hotel zone. The hotel restaurant is great, dinner changes every night. The free buffett is excellent!! The beach bar is great and the waiters offer excellent service. The onsite tour guide office is also great. Highly recommend!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel Casa Maya

Reviewer score

5
5.01.0
Monica O.
Business
Santa Ana
Apr 10, 2015

Casa Maya

Loved the place....was upset because we couldn't use the habana's because we were not part of a club from the resort. Make sure you take off spray because at night there's a lot of mosquitos. So far nice place to stay but I wouldn't stay again there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Hotel Casa Maya

Reviewer score

3
5.01.0
RIPJAY
Business
N/A
Jan 5, 2015

Just OK

We stayed here on Christmas Day before we checked into our All Inclusive the next day. The room was very subpar. More like a Motel 6, in the back of the hotel, down a long hallway and incredibly tiny. It did not match the description, but could be because we had one night and came in late. There was nothing open to eat when we checked in at 11pm, and 15-20 minute walk to the nearest local taco place to eat. The breakfast in the morning was great. The homemade tacos and tortillas were a hit. Though the room was not up to our expectation, the view was gorgeous. It was ok for a place to lay your head for the night, but not somewhere I would stay with my family of 4 for a longer period of time. For the price, there are other options.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
3
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of Hotel Casa Maya

Reviewer score

4
5.01.0
Vacation Chick
Business
AZ
May 19, 2014

Great location without paying the price!

The beach at this hotel made up for the hard beds! Location of hotel was perfect! It’s located down the street from the heart of the hotel zone/party central/shopping area and ferry to Isla Mujeres. All you have to do is take bus (less than $1) in either direction and you are there. Downside: hard beds and couldn’t locate ice machine on our floor (near our room) Upside: beach, COLD AC, location, cleanliness and price Overall I would recommend staying here if you are looking for an affordable place and nothing fancy.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hotel Casa Maya

Reviewer score

4
5.01.0
Ricks the name
Business
Fairfax, Virginia
Jun 25, 2013

Great Location and Amenities for the Price

Casa Maya is a great hotel. Not the fanciest there is in Cancun, but very reasonably priced and quite comfortable. The staff was very courteous and always helpful. We got the standard time-share pitch, but it was presented in a very polite fashion and when we stated we weren't interested, we were not pressed further on the matter. The complimentary breakfast was excellent. And the beach was also wonderful. Very enjoyable stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Captain Charlie's restaurant is right on the other side of Blvd Kukulcan and has excellent Mexican food.

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Review of Hotel Casa Maya

Reviewer score

4
5.01.0
SHOT TIME
Business
Charlotte NC
May 11, 2013

Cancun Casa Maya

Overall resort is clean and nice. Staff is always willing to please and give excellent service with a smile. Beach location is ok. Food options were good. This is my second trip to Casa Maya and I'm sure there will be more.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Hotel Casa Maya

Reviewer score

3
5.01.0
marti00
Business
micigan
Mar 11, 2013

Good time was had by all

Hotel is older but more than adequate. Service is excellent. Lots of activities around the pool during the day. Would go back if the price was right.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Hotel Casa Maya

Reviewer score

4
5.01.0
Keepspiking
Business
Maple Grove, Minnesota
Mar 4, 2013

Review of Casa Maya

Stayed at Casa Maya Feb 23 - Mar 2, 2013. Hotel is good value and included Breakfast Buffet. Breakfast had great selection include fruit, eggs, juices, pasteries and variety of other things. Beds are very hard but hotel provides a cushing to put under sheets when requested. Rooms are ok. Our TV did not work and was replaced but the maintence staff was quick when called. Everyone has to have a hotel wrist bracelet but if you ask you can just care it around and not have it attached to wrist. Hotel has a pools and the beach is larger than most other hotels. ALso has a nice volleyball net with lines. Staff has activities going all day. Hotel allows for bringing in own beer in pool and beach area. Bus runs the strip and can be rode of 8 1/2 pesos. For the price I would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
4
Value:
5
Trip purpose:

Business

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Review of Hotel Casa Maya

Reviewer score

3
5.01.0
Travel to Cancunoften
Business
Lawrence, KS
Feb 28, 2013

Could use some improvement

Checking in was a long involved process and to get your room keys you had to leave the main desk and go meet with someone for some kind of welcome. When we got to our person they didn't even have us on their list - finally we went back to desk and said we just want in our room - no talk - no selling, no welcome drink - just let us check in. Put a very bad taste in our mouth. The breakfast buffet - part of our deal was just average - almost same thing every day. They were doing scraping and cleaning on wall next to our room - very noisy and not greatest impression in the world. Past stays there have been better experiences.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hotel Casa Maya

Reviewer score

1
5.01.0
Shineonyou
Business
Boston, ma
Dec 25, 2012

Not so good experience. Room is pretty big though

They could not find my reservation even though I showed him the print out. It took me 2hrs waiting to get cleared and a room to check in. Very arrogant front manager

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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