$520 Avg/night
Rate and special offer based on Check-in: Mar 20, 2015 Check-out: Mar 23, 2015

Hard Rock Hotel Cancun - All Inclusive

5 stars
View map of Blvd. Kukulcan Km 14.5 Hotel Zone, Cancun, 77500

Hotel Overview

Reviewer score
4.4
out of 5
99 reviews
Hard Rock - Cancun

One of the best all inclusives I have been to. Resort credits are awesome! Would highly recommend... See full review

  • legroe3289
  • Feb 24, 2015
great time

Went for friends wedding, had a blast. Definitely going back soon See full review

  • michael e.
  • Feb 22, 2015
Refined beachfront resort in Cancun with Jacuzzi rooms, kids club

The Hard Rock Hotel is located on a pristine stretch of white sand beach overlooking the turquoise Caribbean Sea and within the bustling Cancun hotel zone. The resort has luxurious rooms with double Jacuzzis and lounge beds overlooking the ocean, grounds or lagoon. Six restaurants and 24-hour room service compliment amenities such as a modern spa, fitness center and club for kids. Guests partake in activities such as pool volleyball, basketball, and ping-pong. The pool has a section for kids, and there are three outdoor Jacuzzis and two swim-up bars.

Highlights
  • Modern club for children with a dining room, theater and slide-outfitted outdoor pool
  • Gracious guest rooms with double Jacuzzi on terrace
  • Spacious outdoor pool with section for children
Rooms

All of the 601 guest rooms have one king or two double beds and are swathed in cream and earth-toned hues with double Jacuzzis. Amenities include flat-screen LCD satellite TVs, turndown service, stocked liquor dispensers, mini bars, bathrobes and slippers. The rooms overlook the ocean, grounds or lagoon. They also have digital safes, wireless Internet, spa tubs, and individual climate control.

Dining

There are six restaurants serving Mexican, international, Asian (with Japanese-style grill) and Italian cuisines. Guests have access to 24-hour room service as well. The property also has six bars with top-shelf cocktails and international wines.

Recreation

Guests can relax by the beach-fringed pool with swim-up bar, work out in the fitness center or book massages and body treatments at the spa (fees apply). The many activities include sports -- from pool basketball and volleyball and tennis at two lit courts -- and table games. Adult guests can participate in theme parties. Children can relax at an age-appropriate club with play area.

Transportation
  • Cancun International Airport (11 mi/ 17.5 km)
Attractions
  • Aquaworld (0.6 mi/ 1 km)
  • El Rey ruins (2.2 mi/ 3.5 km)
  • Cancun Convention Center (3.4 mi/ 5.4 km)
Business
  • Convention center spanning 12,378 square feet accommodates up to 780, while meeting room caters to groups of 10 to 30
  • Business center with computer and copy machine

Recommendations for you

Customers who viewed Hard Rock Hotel Cancun - All Inclusive also booked these hotels.

Hard Rock Hotel Cancun - All Inclusive Rooms

Deluxe Diamond -Ocean View 403 Sq.Ft - Concierge on Call - Include 2 Massages 25 min - 1 king bed
Let's amp things up. First, get it started when you hook up to your own iPod compatible sound system. Then, double down with the best of an upgraded liquor selection or choose from our exclusive restaurant and late-night pillow menu. It comes with one King bed, a double Jacuzzi, wirelesses internet, LCD Satellite TV. Taking advantage of two 25-minute massages at the spa with aromatherapy. Hitting the sand with your complimentary Beach Bag. Exclusive Concierge. Balcony with chairs and a table. DVD Player and CD Player. 24-Hour room service with select menu from restaurants to create a "Special Menu". Nightly Petit Fourr & Nightly Turndown Service
Family Rock Suite Platinum - Ocean View 1,065 Sq.Ft - 2 rooms 2 double beds and 1 king bed
This suit has seen a million faces and rocked them all. One bedroom with a King bed and a second with two double beds. Private terrace and most w/ lounge chairs, chairs & table. Living Room. Dining Room. Enjoy the best of premium liquor from an in-room dispenser. An exclusive restaurant and late-night pillow menu, Aromatherapy. Your very own iPod dock. Enjoy all the spoils including wireless internet, an LCD Satellite TV, double Jacuzzi and luxurious Rock Spa amenities. DVD Player, CD Player, Bathrobes & Slippers. 24-Hour room service with select menu from restaurants to create a "Special Menu". Nightly Petit Fours & Nightly Turndown Service
Deluxe Family Lagoon View
Two connecting suites, one with a King bed and another with two double beds including a double Jacuzzi and wine in the adults room. LCD Satellite TV, wireless internet, and sunset view balcony. Along with your welcome amenities and Fun In The Sun Bucket Kit An Xbox 360 and DVD player with epic games and DVDs available on request. All you have to do is kick back and enjoy your fully stocked bar with everything from liquor, and beer to kid-friendly snacks and Rock Spa products. Bathrobes & Slippers including mini size for children. 24-Hour room service & Turndown Service. Views: Lagoon view.
Deluxe Room - Resort View 457 Sq.Ft - 2 dobles beds or 1 kind bed
Your room is your backstage, so we decked it out with everything you need to rock the show and keep the good times rolling. That means:One King or two double beds, Satellite TV with LCD screen, A Balcony with two chairs & table and a premium Hard Rock liquor dispenser for the perfect shot. Oh, and did we mention wireless internet and double Jacuzzi and in room wine. Digital safe (laptop size) 24-Hour room service &Turndown Service.
Deluxe Gold - Lagoon View 457 Sq.Ft - 2 dobles beds or 1 kind bed
Live like a legend without even releasing a self-titled debut album. Enjoy: One King or two double beds alongside your sunset view balcony and double Jacuzzi and wine in the room. The Satellite TV with LCD screen. Wireless internet, and complimentary dispenser stocked with top-notch liquor and beer. Rock Spa Bath Amenities. Digital safe (laptop size)24-Hour room service &Turndown Service
Deluxe Platinum - Ocean View 457 Sq.Ft - 2 dobles beds or 1 kind bed
We really set the stage with this one - without all the lasers and pyrotechnics, that is. Each suite includes: A balcony and seating area overlooking an ocean view and is designed for your ultimate comfort with one King or two double beds. Enjoy your double Jacuzzi and wine in the room. LCD Satellite TV and Wireless internet. Hard Rock liquor dispenser fully loaded with premium brands. Mini Bar contains sodas, bottled water, juices & domestic beer. 24-Hour room service & Turndown Service.

Amenities

  • All inclusive
  • Free internet
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Accessible parking
Handicapped parking
Wheelchair accessible elevators

Nearby points of interest

  • Avenida Kukulkan: 0.6 mi
  • Interactive Aquarium: 1.5 mi
  • El Rey Ruins: 1.5 mi
  • Playa Delfines: 1.8 mi
  • Wet'n Wild Cancun: 4.2 mi
  • Museo Maya de Cancun: 4.3 mi
  • Playa Tortugas: 4.4 mi
  • Dolphinaris Cancun: 4.5 mi
  • Dubai Palace Casino: 5.1 mi
  • Riviera Cancun Golf: 6 mi
  • Avenida Tulum: 6.1 mi

Dining

The Market
International buffet
Frida
Contemporary Mexican a la carte
Splash
Pool bar
Zen
Asian a la carte - Izakaya, teppanyaki & sushi
Ciao
Italian fine dining a la carte
Ipanema
Rodizio - Brazilian Grill

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (99)

Ratings and reviews for Hard Rock Hotel Cancun - All Inclusive

Overall score

4.4 / 5
5.01.0
99 out of 99
Amenities:
4.5
Cleanliness:
4.6
Hotel staff:
4.6
Comfort:
4.4
Location:
4.6
Value:
4.4

90% would recommend to a friend.

Sort by:
Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
legroe3289
Business
Wilmington
Feb 24, 2015

Hard Rock - Cancun

One of the best all inclusives I have been to. Resort credits are awesome! Would highly recommend and return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
michael e.
Business
brooklyn
Feb 22, 2015

great time

Went for friends wedding, had a blast. Definitely going back soon

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
michael e.
Business
brooklyn
Feb 22, 2015

Great Fun

Went for friends wedding, had a blast. Im going back soon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
Hisako T.
Business
Brisbane
Feb 13, 2015

GOOD

So nice hotel for family! I really recomend this hotel. Our family spend wonderful vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
Michael L.
Business
N/A
Feb 10, 2015

Awesome vacation. Great value

Four night all inclusive! Best all inclusive we have booked. Unending fresh cooked food that was awesome. Service was a ten. Staf could not have been more pleasant. Restaurant employees were the best. Definately would go back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
Mel Williams
Business
DENVER
Feb 4, 2015

Hard Rock Cancun in January...or anytime!

Great! Perfect! Friendly! Fun! A few words to describe our stay at Hard Rock Cancun! The resort had a lovely layout...the grounds and room were clean, and the staff was outstanding! A particular shout out to Angel in the lobby bar (ask him to make you a Rainbow Shot - truly unique!!!), and to Rosy for her most excellent pool service! A must-visit!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
clint bullard
Business
Nashville
Feb 3, 2015

We loved the Hard Rock for our 20th anniversary.

At 53, I was probably the oldest guy there last July, but I'm a musician, so I still got a kick out of the lively pool scene. I didn't want a cultural experience, wasn't interested in ruins or mercados this time, I just wanted an all-inclusive resort where I didn't have to think about money, with a good swim-up bar, and didn't take all day to get to from my home in Key West. The Hard Rock rocks! A couple of our best friends from Nashville met us there for three fun days. There is a bar at each end of the long, shallow pool, and we just walked back and forth all day. Fantastic wood-fired oven pizza poolside... And absolutely the happiest, most pleasant staff I have ever encountered at a hotel. They must be very well taken care of by management. It's a pretty place. Good wi-fi, too. I would go back in a heartbeat. Clint Bullard

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Not Applicable

Book a room in one of the towers that is not facing east. The morning sun looked pretty brutal on those rooms from our south-facing room. You'll still have a nice view of the beach and the property.

Was this review helpful to you?
Thank you for your feedback!
Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

5
5.01.0
crazy milo
Business
N/A
Jan 26, 2015

awesome for a couple

Great location and access to the beach. Nice pool. the food options are also good.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

4
5.01.0
gloria b.
Business
forney
Jan 23, 2015

great hotel if you dont mind kids

The hotel was amazing modern up to date if your a parent with kids its the perfect hotel but not so good for honey mooners unless u dont mind kids

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Hard Rock Hotel Cancun - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
N/A
Jan 21, 2015

Good hotel, but food could be better

The Hard Rock at Cancun is, I think, at best a 4-star hotel. We stayed during the Christmas vacation in Dec 2014. Our stay was good overall. The hotel staff were very helpful and responsive. We arrived early in the morning and expected to check in late afternoon. However, the hotel allowed us to check in early. We got some much-needed rest, and our vacation got off to a great start. The hotel is not the greatest to look at from the outside, esp. in comparison with the nearby JW Marriot and Iberostar hotels. However, our rooms were good. We stayed in an ocean-facing Deluxe Platinum room with a spa tub. Despite the peak season, the pool and beach areas were clean and well-manned. They were both some of the best I had seen at Mexican resorts. Poolside chairs were difficult to get, but this was to be expected. The food at the hotel was a mixed bag. The breakfast was good. It was a full buffet, but as good as any from a decent 4-star hotel. However, the lunch and dinner options were average, and an area for improvement.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top