$222 Avg/night
Rate and special offer based on Check-in: Aug 18, 2014 Check-out: Aug 20, 2014

Grand Park Royal Cancun Caribe - All Inclusive

4 stars
Boulevard Kukulcan km. 10.5, Cancun, 77500
Hotel Overview
Reviewer score
4.1
out of 5
448 reviews
Great family vacation

When you get in the front door of this hotel all the great service and experince start. They are... See full review

  • Estebcho
  • Jul 11, 2014
A very nice resort!!

This hotel is very beautifully layed out with the cobblestone walkways, palm trees, and winding... See full review

  • KTraveler50
  • Jun 22, 2014
Cancun-area beach resort with daily activities, nightly entertainment

The posh, all-inclusive Grand Park Royal Cancun Caribe is 30 minutes from Cancun. The resort has three restaurants, snack bar and pizza counter, plus three bars and a fully equipped gym and spa. Gracious guest rooms, some with ocean views, have 24-hour room service and stocked mini bars. A daily activities program, non-motorized water sports at a nearby marina and live nightly entertainment provide action-packed options. Guests receive privileges at the hotel's two sister properties.

Highlights
  • Health club facility and spa providing massages and body and beauty treatments (fees apply)
  • Guest rooms with private balconies and 24-hour room service
  • Two swimming pools and a relaxing poolside bar
Rooms

All 311 rooms at the Grand Park Royal Cancun Caribe have one king or two double beds, private terraces with stunning views, stocked mini bars, 21-inch flat-screen satellite TVs, direct dial phones with voicemail and 24-hour room service. Additionally, each neutral-toned guest room has a makeup mirror, in-room safe, coffee-makers, hair-dryers and clock radios. Beachfront premier rooms and royal tower rooms provide direct beach access.

Dining
The all-inclusive Grand Park Royal Cancun Caribe resort features three restaurants serving Mexican, Italian and Asian cuisines. There is also a snack bar, deli and pizza stand as well as two pool bars (one swim-up) and a swanky lobby lounge with live nightly entertainment.
Recreation

Daily activities are organized for Grand Park Royal Cancun Caribe guests. There is live music each evening as well as a dance floor in the lobby bar. Non-motorized water sports are offered at a nearby marina and are included in stays. Golf and motorized water excursions can be arranged (fees apply).

Transportation
  • Cancun International Airport (15.5 mi/ 25 km)
Attractions
  • Cancun Golf Club (0.1 mi/ 0.16 km)
  • Cancun Convention Center (0.2 mi/ 0.3 km)
  • La Isla Shopping Mall (1.1 mi/1.7 km)
Business
  • Business center with high-speed Internet

Grand Park Royal Cancun Caribe - All Inclusive Rooms

Romance Royal Tower Room
1 Bottle of sparkling wine, strawberries with chocolate, romantic dinner in the specialty restaurant and romantic decoration in the room at the arrival date.
Deluxe Premier Room
2 double beds. Private balcony or terrace with Caribbean views. 399 square feet. Contemporary dcor. Sitting area. Table. High-speed Internet access (surcharge). 21-inch flat-screen TV with cable. Telephone with voice mail. Clock radio. Minibar. Coffeemaker. In-room safe. Hair dryer. Marble bathroom. ALL INCLUSIVE PLAN: Rooms, Breakfast, Lunch, Dinner, Snacks, Cafe Sol offering a complete deli selection of gourmet coffee, sandwiches, assorted ice creams, etc., 24 Hours Room Service, 2 Pool Bars serving domestic and international brands, 1 Lobby Bar serving domestic and international brands, Minibars in every room stocked daily with Beer, Soft Drinks and Water, Daily activities program, including non motorized water sports at a nearby marina, Live Music in the evening.
Deluxe Oceanview Room
2 double beds or 1 king bed. Private balcony with Caribbean views. 333 square feet. Contemporary dcor. High-speed Internet access (surcharge). 21-inch flat-screen TV with cable. Telephone with voice mail. Clock radio. Minibar. Coffeemaker. In-room safe. Hair dryer. Marble bathroom. ALL INCLUSIVE PLAN: Rooms, Breakfast, Lunch, Dinner, Snacks, Cafe Sol offering a complete deli selection of gourmet coffee, sandwiches, assorted ice creams, etc., 24 Hours Room Service, 2 Pool Bars serving domestic and international brands, 1 Lobby Bar serving domestic and international brands, Minibars in every room stocked daily with Beer, Soft Drinks and Water, Daily activities program, including non motorized water sports at a nearby marina, Live Music in the evening.
Deluxe Garden View
2 double beds or 1 king bed. Private balcony with Garden views. 333 square feet. Contemporary dcor. High-speed Internet access (surcharge). 21-inch flat-screen TV with cable. Telephone with voice mail. Clock radio. Minibar. Coffeemaker. In-room safe. Hair dryer. Marble bathroom. Double vanity. ALL INCLUSIVE PLAN: Rooms, Breakfast, Lunch, Dinner, Snacks, Cafe Sol offering a complete deli selection of gourmet coffee, sandwiches, assorted ice creams, etc., 24 Hours Room Service, 2 Pool Bars serving domestic and international brands, 1 Lobby Bar serving domestic and international brands, Minibars in every room stocked daily with Beer, Soft Drinks and Water, Daily activities program, including non motorized water sports at a nearby marina, Live Music in the evening.
Royal Tower Room (Adults Only)
1 king bed or 2 double beds. Private balcony with Caribbean views. 405 square feet. Contemporary dcor. Living room area in the same room. Jetted tub near bed. Desk. Table. High-speed Internet access (surcharge). 32-inch flat-screen TV with cable. DVD player. Telephone with voice mail. Clock radio with iPod dock. Coffeemaker. In-room safe. Hair dryer. Marble bathroom. Double vanity. Bathroom scale. Telephone in bathroom. Royal Tower Lounge and private concierge access. ALL INCLUSIVE PLAN: Rooms, Breakfast, Lunch, Dinner, Snacks, Cafe Sol offering a complete deli selection of gourmet coffee, sandwiches, assorted ice creams, etc., 24 Hours Room Service, 2 Pool Bars serving domestic and international brands, 1 Lobby Bar serving domestic and international brands, Minibars in every room stocked daily with Beer, Soft Drinks and Water, Daily activities program, including non motorized water sports at a nearby marina, Live Music in the evening. ADULTS ONLY IN THIS ROOM.
Villa Suite
The luxurious Villa Suites are beachfront accommodations that include personalized butler services during your stay, a basket with fresh fruit, mimosa, air conditioning and ceiling fan, two double beds, radio alarm, marble floor, prestigious brand amenities, full minibar, coffee maker, scale, safe box, flat screen TV, HiFi audio equipment with iPod dock and Wi-Fi.
Villa Junior Suite
The luxurious Villas Junior Suite are beachfront accommodations that offer personalized butler services during your stay. Feature one bedroom with two double beds, terrace with mini pool and also amenities like a basket with fresh fruit and mimosa, air conditioning and ceiling fan, radio alarm, marble floors, prestigious brand amenities, mini bar, coffee maker, scale, safe box, flat screen TV, Hi-Fi audio equipment with iPod dock and Wi-Fi.
Villa Master Suite
The luxurious and spacious Master Suites are located in front of the beach and feature a living area with stunning views of the Caribbean Sea and a bedroom with king size bed, in addition to the personalized services of a butler during the stay. The Suites also offer a basket with fresh fruit and a bottle of sparkling wine, air conditioning and ceiling fan, one king size bed, clock, marble floor, prestigious brand amenities, mini pool in the terrace, minibar, coffee maker, scale, safe box, television and Hi-Fi audio equipment with iPod dock and Wi-Fi.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

21.1232 -86.7541
Area served
Cancun.
Nearby airports
Benito Juarez International Airport 25km. South.
Area description
Located 30 minutes away from Cancun International Airport, in a beautiful area of the Hotel Zone. It is a short walk from the best shopping malls, restaurants and nightclubs.

Nearby points of interest

  • El Rey Ruins: 1 mi
  • Interactive Aquarium: 1.1 mi
  • Museo Maya de Cancun: 1.7 mi
  • Avenida Kukulkan: 2.2 mi
  • Playa Tortugas: 3 mi
  • Playa Delfines: 4.4 mi
  • Iberostar Cancun Golf Course: 4.7 mi
  • Dubai Palace Casino: 4.7 mi
  • Avenida Tulum: 5.3 mi
  • Wet'n Wild Cancun: 6.6 mi
  • Dolphinaris Cancun: 7 mi
  • Riviera Cancun Golf: 8.5 mi

Dining

Fresco Bar
Located beside the main swimming pool, to one side of La Concha Restaurant and offering a great sea view. With a very Caribbean design, it has a large circular bar covered by an attractive palapa, simultaneously offering service to guests, La Concha Restaurant and the Pizzeria terrace.
Premier Bar
This bar has a modernist design and an oval shape, inspired by nautical themes and offers service at its wet bar to guests who are in the pool and to those who are on the terrace or in the relaxation modules formed by groups of sofas and Bali style beds which can be found around the bar.
El Oriental
Located in the Hotel's Central Building, beside the Lobby Bar. Built on three different levels, it has a capacity for 140 diners. Its decoration looks like the interior of a tropical garden, with hanging plants and a central column down which a water curtain falls. Service at the Oriental Restaurant comes from its own kitchen, which acts as a satellite of the main kitchen which it is interconnected. This Restaurant only offers a la carte service with typical oriental cuisine dishes. Service exclusively for guests above 12 years old. Dress code is required.
Pizza Corner
Serving fresh baked pizzas by the sea.
Lobby Bar
This bar has a unique design with furniture and decoration which make it very welcoming, complemented by some graphic and artistic elements linking it with jazz culture. The focal point of the location is a large circular bar set below floor level, giving it a unique character and at the same time making it very functional.
El Mirador Restaurant
Open from 7 p.m. to 11 p.m. A la carte Italian cuisine. Fine-dining restaurant with glass walls overlooking Nichupte Lagoon. Reservations are required. Dress code: No shorts, no T-shirts, no sandals. Service exclusively for guests older than age 12.
Lounge Ekinox
Open from 6:30 pm to 1:00 am. Exclusive Service for Adults (22 years old/ID may be required)
Cocay Restaurant
Open from 6:30 a.m. to 11:00 p.m. Enjoy the casual atmosphere of Cafe Cocay & Terrace, featuring delicious breakfast and dinner buffets or international and Mexican cuisine from the menu. Dine inside, or out on the terrace overlooking the pool.
Snack El Jardin
In front of the main pool.
Open from 11 a.m. to 6 p.m.
Serving hamburguers, nachos and hot dogs.
La Concha Restaurant
Open from 07:00 a.m. to 10:30 a.m. for Breakfast and 12:30 p.m. to 5:00 p.m. for lunch. A la carte service.
Open for dinner from 7:00 pm to 11:00 pm (close on Sundays). Reservations are required. Dress code is required. Children under 12 not permitted. Overlooking the turquoise water of the Mexican Caribbean, this tropical restaurant serves a wide variety of Mexican and international appetizers and entrees.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (448)

Ratings and reviews for Grand Park Royal Cancun Caribe - All Inclusive

Overall score

4.1 / 5
5.01.0
448 out of 448
Amenities:
4
Room cleanliness:
4.6
Hotel staff:
4.4
Room comfort:
4.2
Location:
4.6
Value:
4.2

84% would recommend to a friend.

Sort by:
Review of Grand Park Royal Cancun Caribe - All Inclusive

Reviewer score

5
5.01.0
Amit393
Denver, Colorado
May 20, 2013

Great hotel nicely located, wide beach

It was our first time in Cancun and we picked this hotel based on the reviews.. and stayed in beach front - premier tower room.. was totally worth every penny..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Grand Park Royal Cancun Caribe - All Inclusive

Reviewer score

2
5.01.0
Anonymous
Seattle, WA
Feb 21, 2011

Terrilble Staff, [...]

Nice hotel had a great time, big down side was the front desk staff. When we got there at 6am the Hotel Manager [...] told us we could not check in until 3pm. They let us in the hotel to walk around, but would not serve us food/drinks or get our room until 3pm, when it was finally 3pm it was sooo busy it took over an hour to finally get checked it after waiting all day. When checking out of the hotel I was charge twice for using the gym. You have to pay $8 to use the gym, the same hotel Manager [...] was working when I paid for the slips. When I checked out from [...] the hotel Manager he told me I had to pay again. It was really annoying, this guy should be fired!! I would not stay here again because of the bad service I received from the Hotel Manager [...].

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
3
Review of Grand Park Royal Cancun Caribe - All Inclusive

Reviewer score

2
5.01.0
Anonymous
Seattle, WA
Feb 21, 2011

Terrilble Staff, [...]

Nice hotel had a great time, big down side was the front desk staff. When we got there at 6am the Hotel Manager [...] told us we could not check in until 3pm. They let us in the hotel to walk around, but would not serve us food/drinks or get our room until 3pm, when it was finally 3pm it was sooo busy it took over an hour to finally get checked it after waiting all day. When checking out of the hotel I was charge twice for using the gym. You have to pay $8 to use the gym, the same hotel Manager [...] was working when I paid for the slips. When I checked out from [...] the hotel Manager he told me I had to pay again. It was really annoying, this guy should be fired!! I would not stay here again because of the bad service I received from the Hotel Manager [...].

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
3
Review of Grand Park Royal Cancun Caribe - All Inclusive

Reviewer score

3
5.01.0
disappointed in the inclusive
USA
Feb 10, 2011

The good & the bad low down

Hotel was kept very clean. We paid extra for ocean view room. We were on second floor w/ a palm tree view. They were quick to move us to the top floor 24 hours later but our room was smaller and only had double beds. Food was good but not outstanding. we could always find something we liked but wouldnt rave about it. Pool beds were nice but they need to enforce a policy of being in use. People put towels on them at 6 in the morning and dont show up until noon. Spa was A+ as was the lounge on the roof. Asian restraunt was very good but you have to make reservations same day between 12-3 even though the restraunt is empty in the evening. They dont take walk ups.Biggest complaint is code of conduct. We had a group of young adults who were drunk from morning until night and they literally were taking each others clothes off at the pool and doing lap dances at the pool and in the hot tub. They ruined a wedding held on the beach by walking into the middle of it. The employees just sat back and let it go on.Some code of conduct should be required as we were not admitted to lounge w/ flip flops. Dress code & code of conduct go hand in hand.Dont use the Grayline transport to hotel and back to airport. They took us to hotel but didnt show to take us back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Money-saving tip: Short drive from hotel

Use the bus for all your needs once at the resort as it only 80 cents to get all the way one way downtown. Bus can get you to all shopping & restraunts

Review of Grand Park Royal Cancun Caribe - All Inclusive

Reviewer score

3
5.01.0
The man that travel (hard)
New jersey
Feb 8, 2011

The truth on this resort

Check-in was good,the pool water was cold,but after a couple of drinks it got warmer. But hands down the food was really bad, no taste,,and it was cold. But to put salt in the wound they closed the eatery places early about 30 to 40 minutes. The rooms was kept clean and property. P.s. The ocean water was ruff and there was a shark attack 3 days prior to my arrival.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
2
Nightlife tip: Short drive from hotel

Catch the bus, before you get on the bus ask the bus driver do the go to your spot, they was very helpfull.

Review of Grand Park Royal Cancun Caribe - All Inclusive

Reviewer score

5
5.01.0
LovesCarlos
Newport, RI
Feb 7, 2011

This is the place to stay

Every room in the complex had a view, we traveled with friends who stayed in the main tower, the rooms were clean and had beautiful views. We stated in the premiere tower which had an even better view with ungraded bathroom/showers. The food and the service were also some of the best we have come across!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Grand Park Royal Cancun Caribe - All Inclusive

Reviewer score

5
5.01.0
LovesCarlos
Newport, RI
Feb 7, 2011

This is the place to stay

Every room in the complex had a view, we traveled with friends who stayed in the main tower, the rooms were clean and had beautiful views. We stated in the premiere tower which had an even better view with ungraded bathroom/showers. The food and the service were also some of the best we have come across!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Grand Park Royal Cancun Caribe - All Inclusive

Reviewer score

3
5.01.0
Anonymous
Minnesota
Feb 1, 2011

Good times in the Sun

This vacation was about relaxation. The hotel was very clean. Food not so good!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Review of Grand Park Royal Cancun Caribe - All Inclusive

Reviewer score

3
5.01.0
Anonymous
Minnesota
Feb 1, 2011

Good times in the Sun

This vacation was about relaxation. The hotel was very clean. Food not so good!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Review of Grand Park Royal Cancun Caribe - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Salem, OR
Jan 31, 2011

The good, the bad, and the really ugly

It was a good location and the hotel was very nice the draw backs were as follows. 1. they charged you $17.00 a day for internet access and it was not even a 24 hr day. If you bought the internet at say 5 pm it shut off at 12 am and no one told you that. 2. It cost you one dollar for a local call. 3. The hotel is a time share so they bother you every time they see you out of your room. 4. They promise you free things to go the presentation that takes 2 hrs and when you say no you don't get anything. 5. We paid for our transportation to and from the airport before the trip but you had to set through the 2 hrs before they would make the arrangements to get back to the airport. I was looking for a relaxing vacation and was upset that you could not go any where without being hassled by sales people. [...]. It was all inclusive and the food was great and the service was very good. It was a good value for the dollar but some things could be better.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
4
Review of Grand Park Royal Cancun Caribe - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Salem, OR
Jan 31, 2011

The good, the bad, and the really ugly

It was a good location and the hotel was very nice the draw backs were as follows. 1. they charged you $17.00 a day for internet access and it was not even a 24 hr day. If you bought the internet at say 5 pm it shut off at 12 am and no one told you that. 2. It cost you one dollar for a local call. 3. The hotel is a time share so they bother you every time they see you out of your room. 4. They promise you free things to go the presentation that takes 2 hrs and when you say no you don't get anything. 5. We paid for our transportation to and from the airport before the trip but you had to set through the 2 hrs before they would make the arrangements to get back to the airport. I was looking for a relaxing vacation and was upset that you could not go any where without being hassled by sales people. [...]. It was all inclusive and the food was great and the service was very good. It was a good value for the dollar but some things could be better.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
4
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