$260 Avg/night
Rate and special offer based on Check-in: Apr 11, 2015 Check-out: Apr 12, 2015

Grand Park Royal Cancun Caribe & The Villas Cancun All Inclusive

4 stars
View map of Boulevard Kukulcan km. 10.5, Cancun, 77500

Hotel Overview

Reviewer score
4.1
out of 5
344 reviews
Grand park royal

This resort was awesome. The staff was amazing. I was very impressed with the updated rooms. There... See full review

  • Jacob C.
  • Mar 16, 2015
GREAT

Overall it was a great bargain for family but the food was repeated too many times. See full review

  • Jay D
  • Feb 23, 2015
Cancun-area beach resort with daily activities, nightly entertainment

The posh, all-inclusive Grand Park Royal Cancun Caribe is 30 minutes from Cancun. The resort has four restaurants, snack bar and pizza counter, plus three bars and a fully equipped gym and spa. Gracious guest rooms, some with ocean views, have 24-hour room service and stocked mini bars. A daily activities program, non-motorized water sports at a nearby marina and live nightly entertainment provide action-packed options. Guests receive privileges at the hotel's two sister properties.

Highlights
  • Health club facility and spa providing massages and body and beauty treatments (fees apply)
  • Guest rooms with private balconies and 24-hour room service
  • Two swimming pools and a relaxing poolside bar
Rooms

All 311 rooms at the Grand Park Royal Cancun Caribe have one king or two double beds, private terraces with stunning views, stocked mini bars, 21-inch flat-screen satellite TVs, direct dial phones with voicemail and 24-hour room service. Additionally, each neutral-toned guest room has a makeup mirror, in-room safe, coffee-makers, hair-dryers and clock radios. Beachfront premier rooms and royal tower rooms provide direct beach access.

Dining
The all-inclusive Grand Park Royal Cancun Caribe resort features four restaurants serving Mexican, Italian and Asian cuisines. There is also a snack bar, deli and pizza stand as well as two pool bars (one swim-up) and a swanky lobby lounge with live nightly entertainment.
Recreation

Daily activities are organized for Grand Park Royal Cancun Caribe guests. There is live music each evening as well as a dance floor in the lobby bar. Non-motorized water sports are offered at a nearby marina and are included in stays. Golf and motorized water excursions can be arranged (fees apply).

Transportation
  • Cancun International Airport (15.5 mi/ 25 km)
Attractions
  • Cancun Golf Club (0.1 mi/ 0.16 km)
  • Cancun Convention Center (0.2 mi/ 0.3 km)
  • La Isla Shopping Mall (1.1 mi/1.7 km)
Business
  • Business center with high-speed Internet

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Customers who viewed Grand Park Royal Cancun Caribe & The Villas Cancun All Inclusive also booked these hotels.

Grand Park Royal Cancun Caribe & The Villas Cancun All Inclusive Rooms

Royal Tower Room (Adults Only)
1 king bed or 2 double beds. Private balcony with Caribbean views. 405 square feet. Contemporary dcor. Living room area in the same room. Jetted tub near bed. Desk. Table. High-speed Internet access (surcharge). 32-inch flat-screen TV with cable. DVD player. Telephone with voice mail. Clock radio with iPod dock. Coffeemaker. In-room safe. Hair dryer. Marble bathroom. Double vanity. Bathroom scale. Telephone in bathroom. Royal Tower Lounge and private concierge access. ALL INCLUSIVE PLAN: Rooms, Breakfast, Lunch, Dinner, Snacks, Cafe Sol offering a complete deli selection of gourmet coffee, sandwiches, assorted ice creams, etc., 24 Hours Room Service, 2 Pool Bars serving domestic and international brands, 1 Lobby Bar serving domestic and international brands, Minibars in every room stocked daily with Beer, Soft Drinks and Water, Daily activities program, including non motorized water sports at a nearby marina, Live Music in the evening. ADULTS ONLY IN THIS ROOM.
Villa Suite
The luxurious Villa Suites are beachfront accommodations that include personalized butler services during your stay, a basket with fresh fruit, mimosa, air conditioning and ceiling fan, two double beds, radio alarm, marble floor, prestigious brand amenities, full minibar, coffee maker, scale, safe box, flat screen TV, HiFi audio equipment with iPod dock and Wi-Fi.
VIP Welcome. To provide a pleasant experience, please contact us by e-mail villasatgrand@park-royalhotels.com with a minimum of 48 hours to provide details of your hotel arrival.
Villa Junior Suite
The luxurious Villas Junior Suite are beachfront accommodations that offer personalized butler services during your stay. Feature one bedroom with two double beds, terrace with mini pool and also amenities like a basket with fresh fruit and mimosa, air conditioning and ceiling fan, radio alarm, marble floors, prestigious brand amenities, mini bar, coffee maker, scale, safe box, flat screen TV, Hi-Fi audio equipment with iPod dock and Wi-Fi.
VIP Welcome. To provide a pleasant experience, please contact us by e-mail villasatgrand@park-royalhotels.com with a minimum of 48 hours to provide details of your hotel arrival.
Villa Master Suite
The luxurious and spacious Master Suites are located in front of the beach and feature a living area with stunning views of the Caribbean Sea and a bedroom with king size bed, in addition to the personalized services of a butler during the stay. The Suites also offer a basket with fresh fruit and a bottle of sparkling wine, air conditioning and ceiling fan, one king size bed, clock, marble floor, prestigious brand amenities, mini pool in the terrace, minibar, coffee maker, scale, safe box, television and Hi-Fi audio equipment with iPod dock and Wi-Fi.
VIP Welcome. To provide a pleasant experience, please contact us by e-mail villasatgrand@park-royalhotels.com with a minimum of 48 hours to provide details of your hotel arrival.
Romance Royal Tower Room
1 Bottle of sparkling wine, strawberries with chocolate, a dinner without prior reservation in the specialty and romantic decoration in the room at the arrival date.
Deluxe Premier Room
2 double beds. Private balcony or terrace with Caribbean views. 399 square feet. Contemporary dcor. Sitting area. Table. High-speed Internet access (surcharge). 21-inch flat-screen TV with cable. Telephone with voice mail. Clock radio. Minibar. Coffeemaker. In-room safe. Hair dryer. Marble bathroom. ALL INCLUSIVE PLAN: Rooms, Breakfast, Lunch, Dinner, Snacks, Cafe Sol offering a complete deli selection of gourmet coffee, sandwiches, assorted ice creams, etc., 24 Hours Room Service, 2 Pool Bars serving domestic and international brands, 1 Lobby Bar serving domestic and international brands, Minibars in every room stocked daily with Beer, Soft Drinks and Water, Daily activities program, including non motorized water sports at a nearby marina, Live Music in the evening.
Deluxe Oceanview Room
2 double beds or 1 king bed. Private balcony with Caribbean views. 333 square feet. Contemporary dcor. High-speed Internet access (surcharge). 21-inch flat-screen TV with cable. Telephone with voice mail. Clock radio. Minibar. Coffeemaker. In-room safe. Hair dryer. Marble bathroom. ALL INCLUSIVE PLAN: Rooms, Breakfast, Lunch, Dinner, Snacks, Cafe Sol offering a complete deli selection of gourmet coffee, sandwiches, assorted ice creams, etc., 24 Hours Room Service, 2 Pool Bars serving domestic and international brands, 1 Lobby Bar serving domestic and international brands, Minibars in every room stocked daily with Beer, Soft Drinks and Water, Daily activities program, including non motorized water sports at a nearby marina, Live Music in the evening.
Deluxe Garden View
2 double beds or 1 king bed. Private balcony with Garden views. 333 square feet. Contemporary dcor. High-speed Internet access (surcharge). 21-inch flat-screen TV with cable. Telephone with voice mail. Clock radio. Minibar. Coffeemaker. In-room safe. Hair dryer. Marble bathroom. Double vanity. ALL INCLUSIVE PLAN: Rooms, Breakfast, Lunch, Dinner, Snacks, Cafe Sol offering a complete deli selection of gourmet coffee, sandwiches, assorted ice creams, etc., 24 Hours Room Service, 2 Pool Bars serving domestic and international brands, 1 Lobby Bar serving domestic and international brands, Minibars in every room stocked daily with Beer, Soft Drinks and Water, Daily activities program, including non motorized water sports at a nearby marina, Live Music in the evening.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • El Rey Ruins: 1 mi
  • Interactive Aquarium: 1.1 mi
  • Museo Maya de Cancun: 1.7 mi
  • Avenida Kukulkan: 2.2 mi
  • Playa Tortugas: 3 mi
  • Playa Delfines: 4.4 mi
  • Dubai Palace Casino: 4.7 mi
  • Avenida Tulum: 5.3 mi
  • Wet'n Wild Cancun: 6.6 mi
  • Dolphinaris Cancun: 7 mi
  • Riviera Cancun Golf: 8.5 mi

Dining

Cafe Sole
Open from 7 am to 11 pm for salads, sandwiches, desserts, pastries, gelato, and espresso drinks.
Fresco Bar
Located beside the main swimming pool, to one side of La Concha Restaurant and offering a great sea view. With a very Caribbean design, it has a large circular bar covered by an attractive palapa, simultaneously offering service to guests, La Concha Restaurant and the Pizzeria terrace.
Premier Bar
This bar has a modernist design and an oval shape, inspired by nautical themes and offers service at its wet bar to guests who are in the pool and to those who are on the terrace or in the relaxation modules formed by groups of sofas and Bali style beds which can be found around the bar.
El Oriental
Located in the Hotel's Central Building, beside the Lobby Bar. Built on three different levels, it has a capacity for 140 diners. Its decoration looks like the interior of a tropical garden, with hanging plants and a central column down which a water curtain falls. Service at the Oriental Restaurant comes from its own kitchen, which acts as a satellite of the main kitchen which it is interconnected. This Restaurant only offers a la carte service with typical oriental cuisine dishes. Service exclusively for guests above 12 years old. Dress code is required.
Pizza Corner
Serving fresh baked pizzas by the sea.
Lobby Bar
This bar has a unique design with furniture and decoration which make it very welcoming, complemented by some graphic and artistic elements linking it with jazz culture. The focal point of the location is a large circular bar set below floor level, giving it a unique character and at the same time making it very functional.
El Mirador Restaurant
Open from 7 p.m. to 11 p.m. A la carte Italian cuisine. Fine-dining restaurant with glass walls overlooking Nichupte Lagoon. Reservations are required. Dress code: No shorts, no T-shirts, no sandals. Service exclusively for guests older than age 12.
Lounge Ekinox
Open from 6:30 pm to 1:00 am. Exclusive Service for Adults (22 years old/ID may be required)
Cocay Restaurant
Open from 6:30 a.m. to 11:00 p.m. Enjoy the casual atmosphere of Cafe Cocay & Terrace, featuring delicious breakfast and dinner buffets or international and Mexican cuisine from the menu. Dine inside, or out on the terrace overlooking the pool.
Snack El Jardin
In front of the main pool.
Open from 11 a.m. to 6 p.m.
Serving hamburguers, nachos and hot dogs.

Hotel Policies

Check-in:
1:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Grand Park Royal Cancun Caribe & The Villas Cancun All Inclusive

Overall score

4.1 / 5
5.01.0
344 out of 344
Amenities:
4
Cleanliness:
4.6
Hotel staff:
4.3
Comfort:
4.2
Location:
4.6
Value:
4.2

85% would recommend to a friend.

Sort by:
Review of Grand Park Royal Cancun Caribe & The Villas Cancun All Inclusive

Reviewer score

5
5.01.0
Jacob C.
Business
Greenwood
Mar 16, 2015

Grand park royal

This resort was awesome. The staff was amazing. I was very impressed with the updated rooms. There were 5 restaurants but the Italian was the best. Be sure to go out to the clubs one night. We went to CONGO Bar and had an amazing time. Also look into going to Isla Mujeres it's such a cool Island and you get rose more local people and their crafts.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Grand Park Royal Cancun Caribe & The Villas Cancun All Inclusive

Reviewer score

3
5.01.0
Tropical vacay junkie
Business
N/A
Mar 10, 2015

Great Trip

The staff was wonderful and very friendly. I would definitely recommend upgrading to the suites. It is a HUGE difference. We loved the restaurants they were great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Grand Park Royal Cancun Caribe & The Villas Cancun All Inclusive

Reviewer score

4
5.01.0
Frank D.
Business
N/A
Mar 4, 2015

had a great time!

Everything was great and the staff were wonderful. The pillows weren't very comfortable and the shower water took about 7 minutes to get hot. overall we were very pleased! Thank you.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Grand Park Royal Cancun Caribe & The Villas Cancun All Inclusive

Reviewer score

4
5.01.0
badv
Business
Westminster
Mar 1, 2015

One of our favorites

We have come here several times over the years, this time seemed a little less luxurious-food was a little off, the service was a little off, we were harassed a little more by the time share folks. We had to beg on upgrading rooms (even willing to pay for our honeymoon). It might be time to check out another hotel, just to see what else is out there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Park Royal Cancun Caribe & The Villas Cancun All Inclusive

Reviewer score

5
5.01.0
Jay D
Business
N/A
Feb 23, 2015

GREAT

Overall it was a great bargain for family but the food was repeated too many times.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Grand Park Royal Cancun Caribe & The Villas Cancun All Inclusive

Reviewer score

4
5.01.0
YYLM
Business
N/A
Feb 19, 2015

Very nice hotel

This hotel is good for young/matured couple as well as family. The food quality, service, location, and price are all good. Strongly recommend for short ~ a week trip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Grand Park Royal Cancun Caribe & The Villas Cancun All Inclusive

Reviewer score

5
5.01.0
Jennifer S.
Business
N/A
Feb 18, 2015

awesome place!!!!

I loved everything about this hotel. the price, the food, drinks, and staff. First time in Cancun and we will be back here!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Grand Park Royal Cancun Caribe & The Villas Cancun All Inclusive

Reviewer score

4
5.01.0
Lindsey P.
Business
Farmington
Feb 9, 2015

great stay at grand park royal

Stayed at the Grand Park Royal Cancun Caribe last week. Food was good. Drinks were good. They keep the pools and grounds impeccably clean! We mostly hung around the adult pool and drink service was wonderful. A waitress will walk around and take your order/deliver your drink so you do not even have to get up if you don't want to. Hotel service staff was very good. We especially appreciated Ivan at the Cocay and Maria with the photography company in the resort! They are awesome! (as a side note, the people working for "Royal Holiday" will try to trick you into thinking they work for the hotel but they are just trying to sell you vacation packages/timeshares - just avoid them! They called our room the first day pretending to be the hotel checking on us, asked how everything was so far and if we needed anything. We actually thought it was the hotel so asked for more towels and they just said "make sure you come see us in the business center" so we knew it was royal holiday people - of course our towels never came until we called the front desk ourselves and spoke with actual hotel employees. NOTE TO THE HOTEL - Royal Holiday is making you look bad!) ONE ROOM PROBLEM! We stayed in the older building (there is a newer building and the Royal Tower and villas so we would definitely upgrade if we return, which we do plan to!) and our shower did not work! The first time I tried to take a shower, the water just stopped coming out mid-shower! After a while it worked again but I didn't want to deal with a shower problem during our vacation so we reported it to the front desk. They tried to move us into another room but we asked to check the new room before moving and that shower wasn't much better so we just stayed and asked them to fix it. This shower problem happened a couple times during our stay. Other than that, the room was fine - you can tell the rooms in the older building are a little dated but besides the shower issue, no complaints!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Grand Park Royal Cancun Caribe & The Villas Cancun All Inclusive

Reviewer score

4
5.01.0
Jay D
Business
N/A
Feb 9, 2015

GREAT

food was ok and hotel didn't accommodate too much for veggies as other good restaurants had booked for weeks. overall exp w3as good but def need to change food venues as one can get tired of eating at the same place over and over

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Park Royal Cancun Caribe & The Villas Cancun All Inclusive

Reviewer score

4
5.01.0
NoAnn S.
Business
N/A
Feb 4, 2015

30th Trip and 1st time to Cancun

I stayed here from 1/29-2/2 for my 30th bday. I wanted to just relax and wake up to the ocean. It was my first time out of the country from USA. So I wasn't sure what to expect. I read all the reviews on here before selecting a hotel. I decided to go with this based on previous reviews and price for a star resort. Here are the straight facts: Customs was easy, booked a shuttle with the supershuttle stand. Booked a round trip with the shuttle service and it saved us some money $65 round trip for 2. The ladies where very nice and spoke English well. Arrived at the resort and they greeted us with welcome drinks-Miami vice. We did an upgrade to royal towers for $240 more. It is well worth it. The rooms are amazing and so is the view. We got to check in early after getting there around 1pm. The room 2102 wasn't fully cleaned yet but I was happy to get checked in and upgraded fast. We decided to drop off our luggage and go eat, starving at that moment. Tried La concha, was okay for lunch. For the rest of the stay we just relaxed on the beach, ate and hung around at the resort. The people who were there from other countries were mainly rude (no offense) they cut in front of lines, never said excuse me, stood so close to me behind when waiting to enter in restaurants. I just don't know why that is but I wasn't used to that being from where I was. The staff for the most part were nice, most don't expect tip but ill gladly take it. We tipped a dollar here and there. Outstanding service from Ivana from La oriental restaurant, loved her. Antonio from Italian restaurant was great too. The waitress for the beach with the hot pink lipstick was amazing. NO one swims in the pools FYI, they all just sat around it and sun bathe. The ocean was beautiful, 4 colors of blue. The sand was soft mostly but more shells towards the ocean. This resort has no night activities. It quiet downs after 9pm. The coconut gelato was amazing from the snack bar. They do speak English but its good to try to talk to them in Spanish, which we tried. My sister fell in love with Milton at the buffet. He was awesome too. The buffet was good. Love the butter and Chocolate milk! It does get repetitive if you don't make reservations. Oh make reservations right away, opens 9-2pm, get in line because there will be one at 9am. The whole reservations thing sucks but to receive excellent service is probably why they do it. There is usually 2 servers to a table of 4. Yes the restaurants are not full but I don't think they have the staff to provide the service if they were to be at full capacity for the restaurant. The Italian restaurant is amazing, la oriental was okay, and didn't get to try the Mexican restaurant for dinner. The resort is small and there were not a lot of kids there, lots of mature people. They do sell people on timeshares, going to conga bonga, excursions, etc but it wasn't annoying. We did go to the la isla mall, not worth it unless you have money to blow. We walked there and its far, 15mins. Took a taxi back for $10 and felt I was jipped. There is a flea market to nearby but we didn't bother. OH, at this resort you get towel cards and people 'reserve' their chairs by placing their towels on them. Do this by 7:30am or you will MISS out! Thank god we were early birds! And they leave their towels there all day rather they sat in the chair or not FYI. The oriental welcome drink is amazing. The hot tub is luke warm and a kiddy pool. The royal towers has free internet, need room card to access the lounge. We went there once but got no service because we looked a lot younger compared to others chilling there. The royal tower rooms look just like the pictures, hot tub/rain shower etc worth the upgrade. The roof top bar is nice. Room service for breakfast is a must! I did not get a bday cake or anything on my bday, sad a little. We did tell the guy at check in and he supposedly made a note but nothing happened.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

place towel on chair by 730am make restaurant reservations asap 9-2pm upgrade to royal towers-a must schedule shuttle back to airport 2 days advance before leaving-hard to find person try the coconut gelato @ snack bar know the language basics or you will sort of be frowned upon tip if service was excellent not a fun family resort unless you want to eat buffet everyday no 12 and under allowed not a party resort, dead after 9pm beware of other rude guests on vacation bring a tumbler for drinks

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