$215 Avg/night
Rate and special offer based on Check-in: Sep 4, 2015 Check-out: Sep 7, 2015

Grand Oasis Sens- All Inclusive Adults Only

3 stars
View map of Hotel Zone KM. 19.5 Blvd. Kukulcan, Cancun, 77500

Hotel Overview

Reviewer score
3.5
out of 5
115 reviews
great extended weekend

Great 5 day 4 night trip with the boyfriend. Very gay friendly resort, helpful staff, fantastic... See full review

  • brandon q.
  • May 24, 2015
LOVELY VACATION

FREE up-grade, awesome room! i love the room so much, and the food in this hotel is pretty great,... See full review

  • qq
  • May 22, 2015

Oasis Sens - All Inclusive Adults Oriented offers guests a secluded location just a stone's throw from Cancun. A host of modern amenities await guests, with concierge services and high-speed Internet available. The Kin Ha Spa keeps visitors relaxed with its selection of treatments, which are perfect for travelers in need of some time to unwind. The property features an infinity pool, with a swim-up bar and fantastic views over the lagoon. Gastronomic options at the Oasis Sens - All Inclusive Adults oriented include an international buffet, a sushi bar, Brazilian-style steakhouse and dining in the dark experience at Black Hole on site. Vacationers can party at Kinky Bar at the property. The resort offers free parking.

Rooms

The rooms at the Oasis Sens - All Inclusive are air-conditioned and located in two, eight-story towers. Ocean View rooms look out to the Caribbean Sea, and standard amenities include marble baths and cable TV. These accommodations feature one king-size or two double beds, and the decor is soothing with cream tones and splashes of color. The Lagoon View rooms have similar decor, one king-size or two double beds, and offer views overlooking the lagoon.

Highlights
  • Lots of space to relax: Infinity pool, swim-up bar and spa
  • Six different eateries, specializing in global fare from sushi to Brazilian-style steakhouse
  • Great views of the lagoon and Caribbean Sea
Nearby attractions
  • Ruinas el Rey (1.2 mi/2 km)
  • Convention Center (6.2 mi/10 km)
  • Downtown Cancun (13 mi/21 km)
Policies
NOTE: Guests must be at least 21 years old to check in.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Grand Oasis Sens- All Inclusive Adults Only Rooms

Oceanview
All rooms offer spectacular ocean views of the Caribbean Sea with a balcony/terrace and two chairs or extended room with sitting area and two chairs and small table. Each guest room has individual controlled air-conditioning, a luxury private bath with marble countertops and shower/tub combos, a king-size bed or two double beds, blackout drapes, 42 flat screen TV with cable and PPV (pay-per-view) service, direct-dial telephone ($), mini-bar with water, soft drinks and beer, safety-deposit box ($), WI-FI access ($), daily housekeeping, laundry service ($), 24 hour room service, hair dryer, radio alarm clock, iPod charger, spa quality amenities, and complimentary toiletries. Rollaway beds are available upon request.
Standard
All rooms offer spectacular sunset views of the Nichupt lagoon with a balcony/terrace and two chairs or extended room with sitting area and two chairs and small table. Each guest room has individual controlled air-conditioning, a luxury private bath with marble countertops and shower/tub combos, a king-size bed or two double beds, blackout drapes, 42 flat screen TV with cable and PPV (pay-per-view) service, direct-dial telephone ($), mini-bar with water, soft drinks and beer, safety-deposit box ($), WI-FI access ($), daily housekeeping, laundry service ($), 24 hour room service, hair dryer, radio alarm clock, iPod charger, spa quality amenities, and complimentary toiletries. Rollaway beds are available upon request.
Oasis Sian Kaan Club Suite with Private Plunge Pool
All rooms offer an expanded deck featuring a plunge pool with splendid ocean or lagoon views. Each well appointed guest room has air-conditioning, private bath with shower and bath tub, king-size bed, TV with cable and PPV (pay-per-view) service, direct-dial telephone ($), upgraded mini-bar with water, soft drinks, beer, tequila and snacks, safety deposit box, WIFI, hair dryer and amenities. Dinner at Benazuza Restaurant included.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Internet
WiFi
Parking
Free parking

Nearby points of interest

  • Playa Delfines: 0.5 mi
  • Wet'n Wild Cancun: 2.4 mi
  • Dolphinaris Cancun: 2.5 mi
  • Avenida Kukulkan: 2.8 mi
  • Interactive Aquarium: 3.8 mi
  • Riviera Cancun Golf: 3.8 mi
  • El Rey Ruins: 3.9 mi
  • Playa Tortugas: 6.4 mi
  • Museo Maya de Cancun: 6.6 mi
  • Dubai Palace Casino: 6.6 mi
  • Avenida Tulum: 7.8 mi

Dining

Koori Sushi Bar
Asian flavors offered poolside for lunch
Las Palmas Snack Bar
Overnight snacks and sandwiches
Grand Coba
International Buffet offering breakfast, lunch and dinner in a casual atmosphere
Dos Lunas
An offering of old world Italian mixed with the flavors of the Caribbean for lunch or dinner
Careyes
Mexican a la carte for lunch or dinner
Las Palmas
Brazilian Rodizio Steakhouse for a dinner of mixed flavors and Caribbean breezes

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Grand Oasis Sens- All Inclusive Adults Only

Overall score

3.5 / 5
5.01.0
115 out of 115
Amenities:
3.6
Cleanliness:
3.7
Hotel staff:
3.5
Comfort:
3.5
Location:
4
Value:
3.5

60% would recommend to a friend.

Sort by:
Review of Grand Oasis Sens- All Inclusive Adults Only

Reviewer score

3
5.01.0
Claudia
Friends
N/A
Aug 19, 2015

Needs work

No air conditioning in the entire hotel (lobby, restaurants inided) except in rooms. And even in our room the air conditioning didn't work well, it was so humid all our clothes, towels and everything was damp at all times. Staff is great and helpful (especially the entertainers), but don't let them suck you into presentations and selling you stuff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
1
Location:
5
Value:
3
Trip purpose:

Friends

Review of Grand Oasis Sens- All Inclusive Adults Only

Reviewer score

3
5.01.0
Brandon M.
Friends
Bronx
Aug 3, 2015

Great potential, but misses the mark!

The Grand Oasis Sens has all the potential to be a great Cancun resort, but the cons overshadow the pros. Pros: - Restaurant options - In-room pools (select rooms) Cons: - Lack of towels - Some staff can be rude and not helpful. Ironically the women were less helpful than the men - Air conditioning is very weak, throughout the hotel

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Friends

Review of Grand Oasis Sens- All Inclusive Adults Only

Reviewer score

1
5.01.0
Candycane15
Friends
kew gardens
Jul 17, 2015

Stolen money!!!!!!!

I stayed at here 7-9-15 to 7-13-15. On the first day we checked in the hotel seemed nice, we had no issues. The next day we went to the pool in the morning and didn't return until 4:30pm where we found out money missing $230!!!!! We went to the front desk staff which was very dismissive especially Marco. Waited for over 1 hour to speak to security. They did an investigation where they found that only 2 people had come into the room that day while we were out. The next day we had to speak to supervisor Francisco who was also dismissive and told us that both employees were interviewed however neither admitted to it, obviously!! They did nothing to offer us compensation or even an apology for any of it, rather making it seem as if we were not being truthful. The next day again we were told to speak to another supervisor with the final results of the investigation, her name was Ana and she was the head of security or something. She sat with us apologized profusely then again had nothing to offer us except to comp a dinner at the hotel which required a fee of $60 per person. We agreed on 8pm, at which time my friend and I rushed to get ready for dinner only to find that the restaurant was closed on Sunday which was a total slap in the face!!! We went to the front desk and found that she made our reservations for Monday however we were leaving that day and she had spoken as if the reservation was for that day. To add more fuel to the fire this hotel does not have continuous access to food and room service required an additional fee. His hotel needs to work on firing all employees since they cannot be trusted and there was also another guy at the front infuriated because his iPad was stolen. There is also a club in the hotel which has no air conditioning and felt like a boiler room! The only good thing about this hotel was the infinity pool, that's it!!! They do not understand the definition of customer service and do not care about their customers at all. Not 1 person appeared concerned about our stolen cash nor did anyone attempt to compensate us for this! I DO NOT RECOMMEND!!!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
1
Comfort:
5
Location:
5
Value:
1
Trip purpose:

Friends

Review of Grand Oasis Sens- All Inclusive Adults Only

Reviewer score

4
5.01.0
Opie
Couples
N/A
Jul 13, 2015

Great vacation

Just got back from oasis sens and had best vacation ever. There was plenty of things always to choose from but we choose a more relaxing approach. The beach was our home and love shopping and drinking out there, the bartenders were awsome. Food was was perfect most of the time and more then enough options. Staff was always on point and very friendly, few buxs for tip goes along ways and being a bartender, probably over did it but service was unreal. Went with my girlfriend and she had a blast and we will both recommend to family and friends. I look forward to staying there again quite soon

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Couples

Review of Grand Oasis Sens- All Inclusive Adults Only

Reviewer score

4
5.01.0
Frozen in Minnrsota
Couples
N/A
Jun 25, 2015

Great vacation

Rooms were clean and staff were very helpful. Beach was beautiful but a bit of a trip to get to it. Overall we would go again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Grand Oasis Sens- All Inclusive Adults Only

Reviewer score

1
5.01.0
munazza A.
Friends
Falls Church
Jun 6, 2015

HORRIBLE EXPERIENCE

This Hotel was a rip off the staff was very rude I had a unauthorized charge on my Credit Card when I tried to get my money back they said it was for a Plastic Arm band that they placed on my arm which was so lose that one dip in the Ocean and it fell off they wanted 200 dollars for it and would not let us Check out until that amount was paid. The store within the hotel over charged my credit card and said they did not know how the refund function works that I should just call my credit card and file a dispute when I did they rejected showing them I had signed for the merchandise of course not telling them the real story on top of it all sleeping in the room on the bed and an insect without wings so nothing that flew in it was in the sheets this bug on the bed we asked for a clean room the staff was very rude and unpleasant they did not help at all. Food is Horrible Second day there I had food poisoning even though we paid for all inclusive resort we ate outside the resort every day. NOT WORTH IT AT ALL THE SWIMMING POOL WAS THE ONLY THING APPEALING IN THIS HOTEL....... NEVER STAY HERE AGAIN

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
3
Location:
1
Value:
1
Trip purpose:

Friends

Review of Grand Oasis Sens- All Inclusive Adults Only

Reviewer score

3
5.01.0
Will22
Couples
Walnut Shade
May 31, 2015

Beautiful resort and beach

We just returned from a 6 night stay at Grand Oasis Sens in Cancun. The resort is beautiful from the lobby to the guest rooms. The specialty restaurants were very good especially The Black Hole, The Box and Sakura. The pools were beautiful and well kept. The staff was very friendly and helpful. The night life at the resort is lacking especially after midnight. Our only big complaint was the quality of the liquor...it was terrible. Even though we were upgraded to VIP we still had to pay if we wanted better liquor. We had a great time but would probably not return.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Couples

Review of Grand Oasis Sens- All Inclusive Adults Only

Reviewer score

5
5.01.0
brandon q.
Couples
roff
May 24, 2015

great extended weekend

Great 5 day 4 night trip with the boyfriend. Very gay friendly resort, helpful staff, fantastic pools. The Sia Kahn upgrade is worth the money (private pool on the balcony). AC and WIFI a bit sluggish but overall awesome weekend. Would and will return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
4
Value:
5
Trip purpose:

Couples

Review of Grand Oasis Sens- All Inclusive Adults Only

Reviewer score

5
5.01.0
qq
Friends
PANAMA CITY
May 22, 2015

LOVELY VACATION

FREE up-grade, awesome room! i love the room so much, and the food in this hotel is pretty great, they have more than 5 canteens. after you buy the wifi, the speed is good, but the wifi is not so cheap. anyway, if i have the second chance to visit Cancun, i may choose this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Friends

Review of Grand Oasis Sens- All Inclusive Adults Only

Reviewer score

3
5.01.0
Angela M.
Friends
Dallas
May 2, 2015

Girlfriend Getaway

Made reservations at the Japanese restaurant after realizing you have to make reservations early to get a slot and you can only make 1 per day. Got there and even though there was sushi bar on the menu (which is why I made the reservation in the first place), and no sushi! two hour dinner experience for tiny bites of food. Really?! Drinks were not impressive. Only Dos XX available unless you want to pay extra for premium. Towels were not available most mornings sometimes had to wait until lunch until fresh beach towels were available. The saving grace was the quiet pool. Rocked! the restaurant connected to it as well was great. Hola Guadalupe! Would I go back? No, I would prefer to stay a little closer to the top of the 7 as the waves were annoying by day 3. And red flags everyday. I would also stay somewhere with higher stars for an All Inclusive. You get what you pay for.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Friends

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