$186 Avg/night
Rate and special offer based on Check-in: Aug 16, 2014 Check-out: Aug 18, 2014

Grand Oasis Palm The All Inclusive Family Resort

4 stars
Blvd Kukulcan, Sec C, Lot 1, Hotel Zone, Cancun, 77500
Hotel Overview
Reviewer score
3.3
out of 5
52 reviews
Family Vacation

We loved everything about this vacation!! Best customer service!! See full review

  • Miaasosa
  • Jul 7, 2014
Awesome family resort

Resort should have atleast 2 varieties of Indian cuisine. See full review

  • Patel Cancun 2014
  • Jul 6, 2014
"Viva Mexico" at this family-oriented resort, which celebrates the Mexican culture through the food, activities, and entertainment. Families can opt for adjoining themed children's rooms and the Kid's Clubs offer many expanded activities like cooking classes, and more. Three swimming pools, kid's club, spa, Mexican influence including tastings, art exhibits and cultural exploration for both adults and children. The hotel also offers Ballroom, Children's facilities, Lobby, Reception and Squash court.

Grand Oasis Palm The All Inclusive Family Resort Rooms

STANDARD - ROOM
Ocean view room offers one king or two double bed with amenities like Air conditioning, Bathroom amenities, Cable / Satellite TV, Color TV, Ensuite / Private bathroom, Pay-per-view movies, Room service, Telephone and Voicemail. Ocean view room also incliudes 42" flat screen TV, internet($), mini bar with water, beer and soda, in room safe ($), hair dryer and amenities.

Amenities

  • All inclusive
  • WiFi
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Night club
Golf
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi

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Reviewer score 3.6 out of 5
Reviewer score 3.3 out of 5

Hotel Map

21.1436 -86.7858
Area served
Cancun, Mexico.
Nearby airports
Cancun International Airport (CUN).
Area description
Located in Cancun, 20 minutes from the airport and beside the El Embarcadero (the pier for daily departures for Isla Mujeres excursions). Close to bars, restaurants and shopping malls.

Nearby points of interest

  • Playa Tortugas: 0.5 mi
  • Museo Maya de Cancun: 2.3 mi
  • Dubai Palace Casino: 2.4 mi
  • Interactive Aquarium: 2.7 mi
  • El Rey Ruins: 2.7 mi
  • Avenida Tulum: 2.8 mi
  • Avenida Kukulkan: 3.3 mi
  • Playa Delfines: 5.5 mi
  • Iberostar Cancun Golf Course: 5.8 mi
  • Wet'n Wild Cancun: 7 mi
  • Dolphinaris Cancun: 7.5 mi
  • Riviera Cancun Golf: 9 mi

Dining

Restaurant
Gourmet Mexican , Mexican buffet, Mexican BBQ & Grill(with Kid's Corner), Antojitos Mexicanos (Snack buffet with Kid's Corner), Mexican Seafood, Mexican Cantina, Mexican Fonda, Beach Club BBQ, Snack Bar and Children's Buffet.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (52)

Ratings and reviews for Grand Oasis Palm The All Inclusive Family Resort

Overall score

3.3 / 5
5.01.0
52 out of 52
Amenities:
3.3
Room cleanliness:
3.8
Hotel staff:
3.7
Room comfort:
3.4
Location:
3.4
Value:
3.7

69% would recommend to a friend.

Sort by:
Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

2
5.01.0
Ruby 27
Georgia
Jul 13, 2014

Not good

Rooms were always dirty sand everywhere , rooms were always done late one day it was 6:00 an still was not done , beach was ugly . The food was just ok. If you want to party and get drunk this is the place for you. I would prefer to pay a little bit more and be more comfortable . I would not return to this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
2
Value:
2
Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

4
5.01.0
Isabel animal lover
Los Angeles,CA
Jul 11, 2014

grand oasis palm

The hotel is nice with super friendly staff and excellent food. I just wish the hotel had designated area for smokers. Not everyone smokes, hate to smell smoke especially around kids and sensitive to the smell of cigarettes. I noticed cigarette butts/plastic cups on the sand close to the beach. I wish the hotel post a sign regarding protecting the environment and harm it will cause to the sea animals if cups/cigarettes butts etc.. go in the water. Maybe have strict rules regarding proper disposing of such things around the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Dining tip: In Hotel

The buffet restaurants are excellent choice especially family with kids because of the food choices they offer.

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

5
5.01.0
Miaasosa
Brownsville, Texas
Jul 7, 2014

Family Vacation

We loved everything about this vacation!! Best customer service!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Short drive from hotel

Take the bus!! It's cheaper than the taxi!! It's super secure!! :-)

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

3
5.01.0
busy nc mom
north carolina
Jul 6, 2014

Acceptable family getaway

We stayed on 8th floor facing the lagoon, pretty quiet day and night, though the lagoon view was not as great as that of the ocean because the color of the lagoon water was dull. Hotel room was big and clean. We had to request towels almost everyday because there were never enough towels for our family of 4. The elevators were not slow, but small. The beach was OK -- no waves in this part of the ocean, very shalow water. The disappoiting part is there were a lot of algae in the water.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
3
Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

5
5.01.0
Patel Cancun 2014
NewJersey
Jul 6, 2014

Awesome family resort

Resort should have atleast 2 varieties of Indian cuisine.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

1
5.01.0
Marcia Win01
Cleveland, Ohio
Jul 6, 2014

Very uncomfortable stay

The Grand Oasis Palms was one of the worse hotel stays my family and I have ever experienced. Luckily it didn’t spoil our entire trip. It started with us waiting over 30 mins. to check in an extremely hot lobby/reception area due to the lack of air conditioning. One person ahead of us almost fainted due to the heat and I’m sure the length of time it took to check in. This should’ve clued us in on what was to come. Our room’s air conditioning was close to non-existent, ever after maintenance came and “fixed the problem.” They have 2 very cramped elevator that was over 100 degrees inside. My family and I nicked named the elevators “the hot boxes.” It was more comfortable to walk up or down the stairs even though we were on the 10th floor. The focus upon our arrival and most of our stay by some of the staff was trying to convincing us to participate in a presentation about a vacation club, in other words a Time share. The rooms need to be remodeled. The only pleasant aspect to our trip was the friendliness of the restaurants waitstaff. My advice to all traveler stay away from this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
3
Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

5
5.01.0
Przemek J
New York
Jul 5, 2014

great for family stay - we stayed there 3 years in the row with kids

Great hotel for families with kids. We stayed there 3 times in April of every year.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
5
Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

5
5.01.0
Twinsx2
Montreal
Jul 1, 2014

Great value

Great hotel! Staff is helpful! The food is good and has plenty of healthy options. Great shows! Had issues with Greyline shuttle and air canada rouge....but they didn't spoil a great vacation!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Shopping tip: Not Applicable

Fantastic bus services

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

4
5.01.0
Jbarker6
Tennessee
May 29, 2014

Typical Cancun Resort

Good time..food mediocre. Leave a note with maid tip or they will not take.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

4
5.01.0
Cesar and Jessica vacatio
Elizabeth nj
May 22, 2014

Great hotel excellent service bunch of free shows and activities not listed in the description

Let me start by advising everyone that at the airport and the hotel they will offer you timeshares really aggressively, stay away from them, they will give you the discounts for the park tickets I did it but I will cots you precious vacation time and aggrevation stay away from unique vacation unless you really want to buy they're stuff. Other than That great vacation stay at the grand oasis palm that way you can use all the restaurants and they give free pirate cruise really fun for kids and adults also free activities and night shows you. Don't rent the cars they have a really good and safe bus service for 70 us cents best restaurant la Bamba and agaves really good Mexican food and excellent service live mariachis at night and international music wave runners and banana boat on site also yo to the pirate cruise party it's free ask for it you have to get the free ticket and if you get the chance go at night great party.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Entertainment tip: In Hotel

Take advantage of all the free activities and shows ask for the well schedule and get the free pirate cruise is all included drinks and food it's during the day but is Free asi for it and again stay away from the time shares it will take too much of your vacation time I will rather pay the full ticket price for xcaret and xplorer also if you buy them together you'll save some money

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