$201 Avg/night
Rate and special offer based on Check-in: Sep 5, 2015 Check-out: Sep 7, 2015

Grand Oasis Palm The All Inclusive Family Resort

3 stars
View map of Blvd Kukulcan, Sec C, Lot 1, Hotel Zone, Cancun, 77500

Hotel Overview

Reviewer score
3.4
out of 5
124 reviews
Great Stay!

Had a great stay at Grand Oasis Palm for my gf birthday. Really turned it up last week. I would... See full review

  • Brian D.
  • Aug 7, 2015
Hotel

Great hotel employes are very nice lots of foods and drinks See full review

  • Rabie H.
  • Jul 14, 2015

Grand Oasis Palm All Inclusive Resort Cancun welcomes holidaymakers, families and beach lovers to an all-inclusive haven with a private beach while in a getaway in this part of Mexico. While in this beachfront resort in Cancun, vacationers can frolic on the beautiful sands and turquoise waters of the beach before visiting nearby attractions such as Teatro de Cancun and La Isla Shopping Village.

Diners can savor different specialties and flavors at one of the 20 indoor and outdoor specialty restaurants and bars at Grand Oasis Palm All Inclusive Resort Cancun. Visitors can take a swim in one of the outdoor pools, sweat out at the fitness facilities, have beauty treatments at the beauty salon, and relax with pampering massages at Kin Ha Spa on site. Children can make new friends while playing at the Kids Club.

Rooms

Each of the 345 chic rooms and suites at Grand Oasis Palm All Inclusive Resort Cancun is designed with Mexican style decor and marble, and has scenic views of the Nichupte Lagoon and the Caribbean. All units are appointed with air conditioning, cable 42-inch flat-screen TV with PPV service, mini bar, radio alarm clock, hairdryer, and en suite bathroom with shower and bathtub. Some rooms have balcony. Direct-dial phone, Wi-Fi access, and safe deposit box are available for a fee. 

Highlights

  • All-inclusive family resort with multiple dining facilities
  • Modern fitness center and Kin Ha Spa for recreation
  • Kids Club with activities for all age groups

Nearby attractions

  • La Isla Shopping Village (2.7 mi/4.4 km)
  • Parque Urbano Kabah (3.3 mi/5.3 km)
  • Estadio Andras Quintana Roo (3.4 mi/5.4 km)
  • Museo Subacuatico de Arte (6 mi/9 km)
  • Zona Arqueologica: El Meco (4.8 mi/7.7 km)
  • Wet'n Wild (8.7 mi/14 km)

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Grand Oasis Palm The All Inclusive Family Resort Rooms

STANDARD - ROOM
Ocean view room offers one king or two double bed with amenities like Air conditioning, Bathroom amenities, Cable / Satellite TV, Color TV, Ensuite / Private bathroom, Pay-per-view movies, Room service, Telephone and Voicemail. Ocean view room also incliudes 42" flat screen TV, internet($), mini bar with water, beer and soda, in room safe ($), hair dryer and amenities.

Amenities

  • All inclusive
  • WiFi
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Night club
Golf
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi

Nearby points of interest

  • Playa Tortugas: 0.5 mi
  • Museo Maya de Cancun: 2.3 mi
  • Dubai Palace Casino: 2.4 mi
  • Interactive Aquarium: 2.7 mi
  • El Rey Ruins: 2.7 mi
  • Avenida Tulum: 2.8 mi
  • Avenida Kukulkan: 3.3 mi
  • Playa Delfines: 5.5 mi
  • Wet'n Wild Cancun: 7 mi
  • Dolphinaris Cancun: 7.5 mi
  • Riviera Cancun Golf: 9 mi

Dining

Restaurant
Gourmet Mexican , Mexican buffet, Mexican BBQ & Grill(with Kid's Corner), Antojitos Mexicanos (Snack buffet with Kid's Corner), Mexican Seafood, Mexican Cantina, Mexican Fonda, Beach Club BBQ, Snack Bar and Children's Buffet.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Grand Oasis Palm The All Inclusive Family Resort

Overall score

3.4 / 5
5.01.0
124 out of 124
Amenities:
3.4
Cleanliness:
3.9
Hotel staff:
3.8
Comfort:
3.5
Location:
3.6
Value:
3.6

69% would recommend to a friend.

Sort by:
Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

4
5.01.0
Daniele M.
Family
N/A
Aug 22, 2015

Very nice family trip

The hotel was nice and the service was great, all the staff was absolutely amazing and the White Box at Grand Oasis Palm is outstanding!!!!!! I invite everybody to go there to have an amazing food experience with Chef Ignazio(Nacho), Martin and all the crew, it's just mind blowing Thank you all.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

4
5.01.0
Eagle 1
Couples
N/A
Aug 21, 2015

Birthday trip.

Me and my girlfriend went to celebrate her birthday, in general we had a great stay, the things we didn't like, for some reason no air conditioner in the lobby, also the elevators were too small and took long waiting time fortunately we were installed in the 2nd. Floor so many time we used stairs up and down. The service were excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Couples

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

4
5.01.0
Luisa C.
Family
N/A
Aug 21, 2015

Family teip

This was a last minute plan trip and for the price we paid it was great. The rooms were nice, clean and comfortable. The food was good reminded me of food that is served on cruises. One thing that needs to improve is the service that is provided at the concierge desk, or better yet the lack of service. Overall it was great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Family

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

2
5.01.0
Friend
Family
N/A
Aug 12, 2015

Family vacation

It wasn't what we expected! The room smelled awful the toilet wasn't clean the cabinets were old and the stank etc

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Family

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

4
5.01.0
Rodolfo A.
Family
N/A
Aug 11, 2015

Hola

Very nice for the price! Agave restaurant is really good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

4
5.01.0
Fabian O.
Family
N/A
Aug 9, 2015

Good hotel for the price!!

We had great family time. Service was good. Elevators to small and in rush hours the waiting time is very slow. Staff was cordial and helpful. Need more staff for activities in the pool area and beach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

5
5.01.0
Brian D.
Couples
N/A
Aug 7, 2015

Great Stay!

Had a great stay at Grand Oasis Palm for my gf birthday. Really turned it up last week. I would definitely stay there again. Staff/ concierge/ event planners made our stay very fun and pleasant. Wifi needs improvement. A couple jacuzzis would be a great addition to the resort. Overall, would definitely return!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Couples

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

3
5.01.0
Rachel F.
Family
N/A
Aug 6, 2015

Get what you pay for..

We didn't spend much time there so it was fine but for similar $ the Grand oasis Cancun is a much better option!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
2
Value:
3
Trip purpose:

Family

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

4
5.01.0
Zaim H.
Family
N/A
Jul 20, 2015

Nice vacation

Only one thing we did not like we paid for 3 adults and 2 kids and we get only 2 full size beds. So just imagine how 5 of us fit in this 2 beds.And also I requested nonsmoking room but our room smelled really bad on cigarettes.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Family

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

4
5.01.0
Helina S.
Family
San Clemente
Jul 19, 2015

Family friendly stay

We stayed in the Grand Oasis Palm in 2014 August. The Grand Oasis Palm and Oasis Palm are connected. The evening shows are mostly in the Oasis Palm and the party pool is definitely the Oasis Palm side. The Grand Oasis Pool had less kissing and drunk couples in it. We went there with our 8 years old daughter, who loved the trip, even this year she wanted to return to the same hotel. I would have, but I enjoyed the ocean more in the Grand Oasis Cancun. The Grand Oasis Palm water is very shallow and murky looking. The hotel workers, each one of them are very friendly and always trying to please you. The food was actually very good. La Banba (Mexican restaurant) was horrible!! A lot of oil soaked foods without spices. Everythng else was very good. We run a catering business in California, so good food is our specialty and we know how hard it is to find even in California a decent meal. So overall I wouldn't complain about the food - also every night we did our circle- first we went to our reserved restaurant, ate whatever sounded good, if we didn't like it, no biggie, we moved on to the buffets picking up some extras. That way non of us gained any weight from all the foods. The rooms are clean enough, we took a plastic mattress cover with us and went to the local walmart and bought disinfectant to spray the bed and everything else we would have to touch. The only true issue I had, was the safe lock. They truly shouldn't charge for this service as this is what protects them from us telling them that some stuff is missing...legally they take a bigger risk for no good reason. But oh well, I rather pay for it than discover that my passport is gone... Also, avoid at all costs the timeshare people, who behave that they are part of the hotel staff and they really are not. Oh and I forgot, if by any means you are capable of running up and down the staircase - do so. The elevator takes a long time to come to your floor and if you are not on the highest floors, you will end up not getting on the elevator as it is crowded from the upper floors. We loved the cabanas. They were perfect for us. Also if you want to pay for the wifi, decide on one device you all can use, as the fee is per device!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
2
Value:
4
Trip purpose:

Family

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