$223 Avg/night
Rate and special offer based on Check-in: Jun 13, 2015 Check-out: Jun 14, 2015

Grand Oasis Palm The All Inclusive Family Resort

3 stars
View map of Blvd Kukulcan, Sec C, Lot 1, Hotel Zone, Cancun, 77500

Hotel Overview

Reviewer score
3.4
out of 5
127 reviews
love my family vacation

The staff, restaurants, pools, services, the peacock that's outside the hotel was great. We really... See full review

  • Silvia C.
  • May 17, 2015
birthday trip well enjoyed

Only thing I didn't like was that there were only two small elevators. And everyone waited for them... See full review

  • Ebonae B.
  • May 12, 2015

Top hotels

Recommendations for you

Customers who viewed Grand Oasis Palm The All Inclusive Family Resort also booked these hotels.

Reviewer score 3.2 out of 5
Reviewer score 3.2 out of 5

Grand Oasis Palm The All Inclusive Family Resort Rooms

STANDARD - ROOM
Ocean view room offers one king or two double bed with amenities like Air conditioning, Bathroom amenities, Cable / Satellite TV, Color TV, Ensuite / Private bathroom, Pay-per-view movies, Room service, Telephone and Voicemail. Ocean view room also incliudes 42" flat screen TV, internet($), mini bar with water, beer and soda, in room safe ($), hair dryer and amenities.

Amenities

  • All inclusive
  • WiFi
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Night club
Golf
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi

Nearby points of interest

  • Playa Tortugas: 0.5 mi
  • Museo Maya de Cancun: 2.3 mi
  • Dubai Palace Casino: 2.4 mi
  • Interactive Aquarium: 2.7 mi
  • El Rey Ruins: 2.7 mi
  • Avenida Tulum: 2.8 mi
  • Avenida Kukulkan: 3.3 mi
  • Playa Delfines: 5.5 mi
  • Wet'n Wild Cancun: 7 mi
  • Dolphinaris Cancun: 7.5 mi
  • Riviera Cancun Golf: 9 mi

Dining

Restaurant
Gourmet Mexican , Mexican buffet, Mexican BBQ & Grill(with Kid's Corner), Antojitos Mexicanos (Snack buffet with Kid's Corner), Mexican Seafood, Mexican Cantina, Mexican Fonda, Beach Club BBQ, Snack Bar and Children's Buffet.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Grand Oasis Palm The All Inclusive Family Resort

Overall score

3.4 / 5
5.01.0
127 out of 127
Amenities:
3.4
Cleanliness:
3.8
Hotel staff:
3.8
Comfort:
3.5
Location:
3.6
Value:
3.6

69% would recommend to a friend.

Sort by:
Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

5
5.01.0
Silvia C.
Business
los angeles
May 17, 2015

love my family vacation

The staff, restaurants, pools, services, the peacock that's outside the hotel was great. We really enjoyed everything. Thank you Grand Oasis Palm!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

2
5.01.0
mexi
Business
marietta
May 17, 2015

all inclusive family trip

We got the all inclusive deal, the restaurants, pool and location was great but it wasn't all inclusive! They had a mini fridge filled with drinks and snacks but you had to pay for it, they had a security box you had to pay for as well. And than the staff tricks you by asking if you've received your welcome gift and the wifi password.. of course you'll say no so they take you to a room where you stay for 2 hours listening to a 'time share' deal. Also the wifi isn't free, you have to pay and the signal isn't good anywhere but at the lobby. We definitely won't be going back there again!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
2
Comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

5
5.01.0
Ebonae B.
Business
N/A
May 12, 2015

birthday trip well enjoyed

Only thing I didn't like was that there were only two small elevators. And everyone waited for them so most of the time we had to walk up 6 flights of stairs! But overall the hotel was nice and I would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

4
5.01.0
Zhengping M.
Business
Yardley
Apr 22, 2015

good for family trip

We spent about a week there. It was a great experience. The food was good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

1
5.01.0
Carmen J.
Business
New York
Apr 21, 2015

the worst vacations

I dont recommend this hotel is horrible bad service and you paid a lot of money .

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

2
5.01.0
Charlene P.
Business
N/A
Apr 15, 2015

Spring break

I was expecting a better experience having been at Lifestyles resorts in the past. The property is old. Moldy caulking, missing molding, cracks, tiles from the pool are missing, everything seems rundown. They put the three of us in a room with a king bed. First it was two doubles but it was filthy when we got there and we had booked a balcony room so they switched us. There's not a couch in all the rooms so we were snuggly all three of us in one bed. Not the ideal vacation sleeping arrangement. The drinks were ok. I found a very good mojito in the cantina but overall the drinks were very sweet. No shortage of alcohol in them for sure but that doesn't make them taste great either. Our mini bar had Coors and Sol and they had Dos Equis on tap. Usually at all inclusive hotels we get one option for beer. The beach was beautiful. There were no chairs available after 9a and we were in the slow season according to the staff. but the sand was nice and the beach had a sandy bottom with virtually no waves unless a boat goes by. We never did get any service anywhere unless we walked up to a bar. I'm not sure if they have it or we just didn't get it. The staff are not friendly. I make friends everywhere we go. When we return the remember us. We didn't get a smile out of anyone this time. They just seem unhappy. I'm not sure if it's management or just the staff but that alone would stop me from returning. We chose this location because it was in Cancun and had the best kids club. The club is huge, tons to do and a bunch of other kids. Great if you have older kids. For our 5 year old it was a little daunting to be in with 35 strangers who didn't even know his name. Other clubs we've used there are usually about 10-15 kids and everyone plays with everyone. We're not really picky travelers. We've been a lot of places and we're happy with a nice place to sit down, have a few drinks, chat with some people grab something to eat anywhere and be happy. If that's you, this isn't a place for you.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

5
5.01.0
Patricia v
Business
N/A
Apr 12, 2015

awesome family trip

it was an awesome trip we got three ocean view rooms there were twelve of us staying at the grand oasis palm.. the service was wonderful the staff was always friendly and willing to help.. the food was great and we are picky eaters there was so many selections we stayed there for 4 nights and we didnt get to eat at every restaurant.. you really get alit for your money here.. this hotel offers alot there is food for you to eat through out the day.. there is a guy that cooks hamburgers and hot dogs with fries at 11pm the only comment would be that he needs some help because he is there by himself serving alot of people... but the food and service and eveything that this hotel offers is great the rooms are clean everyday and they also have a minibar in the room.. the location is good the bus stop is right outside and its also located next to the ferry dock...i would definitely come back again...the whole family loved it.. thank you everyone at grand oasis palm for giving us a great service.. see you soon

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

5
5.01.0
Alejandro D.
Business
N/A
Apr 6, 2015

Vacation

For the price the hotel was a good value . You can never go wrong with the all Inclusive . The staff was very accommodating and the rooms were always clean . It is a family resort but everything is a short can ride away from all the fun and action downtown cancun .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

3
5.01.0
RIC T.
Business
Omaha
Apr 6, 2015

Good family trip

Food was less than average, same stuff is served everyday and poor seasoned. Not that many options even when we had the highest rank wristband. Ocean is more like a tub, expect no waves whatsoever. Staff at the front desk were great, very accommodating.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

Review of Grand Oasis Palm The All Inclusive Family Resort

Reviewer score

5
5.01.0
JUAN S.
Business
MEXICO
Apr 6, 2015

Awesome

Great facilities with very good food and romos. The still need to work on the seervice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Back to menu Return to top