Fiesta Americana Villas Cancun

Everything (except the Hurricane) was excellent. The rooms and hotel itself was spotless. The staff were all very helpful and friendly. The food and drinks that we ordered from the pool waiter was excellent and reasonably priced. No complaints. We will go back as soon as we are able.

All staffs were amazing!!! Everything is a walking distance... My friends and i had a great time in cancun!!

The hotel was beautiful and looks just like it does in the pictures. Though the beach was different from what I am accustomed, it was still nice. There is sand with huts and chairs(which are free), then a retaining wall with steps into the ocean. If you want to walk straight into the ocean you can walk a short distance either way down the beach and have a more "typical" beach area. Jimmy Buffet's Margaritaville was awesome. We were not impressed by Senor Frogs. Be sure and do a jungle zipline tour. It's a blast. Make sure you bring small bills (USD) because alot of places will not be able to make change. I would not recommend bringing any 100 dollar bills. There is a safe in the room, use it. And if you do not know a few key phrases in Spanish, look them up and write them down. Though most speak some English, few are fluent, so I would at least learn to say "How much?", "What time is it?", and "Take us to ___".

I was visiting family in Cancun. The hotel was perfect. The staff was very friendly and very accomodating. There was a water leak in my room and the management at the hotel arranged another room for me. The additional room was upgraded and very nice with a beautiful view. I was very satisfied with my stay at the hotel.

This is a nice hotel. The location is great. It is short walking distance to restaurants and night life. We didn't need to take a cab the whole time we were there. And the bus stop is right out the hotel. The Concierge and staff is very nice and helpful. they helped us make reservations and get information. When we arrived we were checked in quickly but then we sidetracked with a timeshare spiel. Which was awkward because we had just gotten to the hotel and after traveling all day we just wanted to get to the room and put our stuff down. But, they were not forceful. The room are nice and for the most part clean. The only down is that the floors were never really clean. It is as if they never sweep or mop. There is a free laundry room on the floor which was nice. Wifi in the lobby only.

Very clean. Quiet place to relax. Perfect beach. Friendly staff. Walking distance to shopping and restuarants.

This was my first time in Cancun and the hotel stay made it even better. It is a great hotel that offers beautiful ocean views, variety of activities, great comfortable suites, and is at walking distance from restaurants and the nightlife. Staff was very helpful and the hotel was all around clean... from rooms, lobby, gym, to spa, pool and beach areas. Hotel is very economical for everything it offers. I can definately say I would stay here again and I definately recommend this hotel to everyone.

We just returned from our Cancun vacation last night, and it was fantastic! The Fiesta Americana Villas was a beautiful place to stay and very convenient. The 1-bedroom suite was a great size and the kitchen was especially helpful to have. We took the bus to Wal Mart the first night and purchased fruit, baked goods, water, peanut butter, chips, and other basics. This really helped us save money since we could have breakfast and lunch in the hotel. We took a "jungle tour" and rode the Aquatwister at AquaWorld - lots of fun! We also did the zip line and rode ATVs at a place just outside the hotel zone. Highly recommend all of these activities. My husband and I got engaged in Cancun 23 years ago and hadn't been back until this trip. This time we brought our 13 and 17 year-old kids, and we all had a blast.

[...]The hotel was absolutely beautiful!! The staff was extremely friendly and always wanted to help us if we needed it.The Gray Line company was absolutely phenomenal!! They picked us up from the airport and sent someone to our hotel the same day to book any activities we wanted to do while we were there. [...]was so helpful and a joy to be around.The hotel is in perfect walking distance to restaurants and shops. The Seahorse restaurant is located across the street from the hotel. The food is good, but on the second day we ate there we all got food poisoning. PLEASE BE CAREFUL! There is an internet cafe across from the hotel as well that allows you 15 minutes of internet time for $2 USD. Not bad at all!!We did book a trip to Isla Mujeres through Gray Line. They took you out to the reef to start off with for snorkeling then to the island for a lunch buffet on the beach. After lunch, we took a 15 minute ride around he island to the "downtown" area to do some shopping. The company who hosted the boat cruise was Albatros and hands down by far the highlight of our trip. Our crew on our catamaran was absolutely amazing. They were very friendly and seemed genuinely interested in us. If you get the chance to go, DO IT! And ask for the crew of the New Wave. Ask for[...] and they will show you the time of your life.The clubs in Mexico are definitely an out of this world experience. We booked a package deal through Gray Line that included the clubs Mandala and The City, both with open bar and our own table at each. When we arrived to Mandala, it was not as busy as the other clubs. We found ourselves wishing we were at the more busier ones. Our waiter, [...], was EXTREMELY rude. He was dissatified that he was only getting $20 USD from the four of us girls when he only brought us 3 drinks each. He was very outward with his disappointment and didn't want to give some of the girls change back. We left immediately after this and headed to The City. When we walked in, it was dead but picked up shortly. Our waiters, [...], were absolutely amazing! The whole staff was very friendly and weren't shy to come say hello to us. The stage here is absolutely insane and its definitely a great time!

THE BAD: The hotel room smelled HORRIBLY like mold. The safe was not bolted in, and anyone could just walk off with it. NO HIGHSPEED internet in room, had to go to the lobby to use it, and it was really bad (it would constantly work and then not work). Horrible $$ exchange rate at the hotel; I've stayed at others in cancun that were giving WAY more, meaning they gave as much if not more than the highest we found at any of the banks or money exchange places, but this place gives way less. The A/C was constantly running. As soon as it would shut off, the temp in the room would sky rocket like 4 degrees in like 5 minutes and it would turn the a/c right back on (even at night), and yes the blinds were completely closed during the day. The fold out bed was not a bed at all, it was a mattress on wheels that doubled up as a couch, and anytime you leaned back it would just roll forward, so there was no sitting up abilities. The door that separated us from the room next to us had NO lock and it didn't even "click" shut!!! it was just a freely swinging door. The bathroom setup is horrible. The shower is not frosted glass, so if someone was in the shower, no one else could use the toilet or the sink. They don't really have a beach. It is like 50ft long, if that. The GOOD: It was cheap to stay there. The food at the beach bar was actually really good. We ate there most of our vacation because it was better than any of the other restaurants we tried. The pool area is really nice looking and is pretty big. Lots of tikihuts with chairs to provide shade on their "beach". They have a watersports shop, i think independently owned, right on their beach and the guys who run it are really cool and they can be super talked down on their prices, which made it super affordable to do waverunners, snorkeling, etc. The water bottles in the room were as cheap as the local convenient stores, so no need to go out shopping for water. The t.v. channels offered were really good, with a lot of movie channels and a lot in english. We had a 1br jr suite, which had a HUGE balcony. The front desk staff were really friendly. All in all, it was not horrible, but I would no stay there again, I would try another hotel out that is in the same price range first.